• 제목/요약/키워드: Shopping Pattern

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온라인 쇼핑의 다크패턴에 대한 소비자 감정 및 행동 의도: 질적연구를 통합 접근 (Consumer Sentiment and Behavioral Intentions Regarding Dark Patterns in Online Shopping: Qualitative Research Approach)

  • 김혜진;정지복
    • 문화기술의 융합
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    • 제10권1호
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    • pp.137-142
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    • 2024
  • 사용자 인터페이스(user interface, UI) 기능이 왜곡되어 의도적으로 사용자를 기만하거나 유혹하는 다크패턴으로 등장하고 있다. 다크패턴을 인지하지 못한 소비자는 선택권을 제약받고 이로 인해 불필요한 경제적 피해를 보고 있다. 본 연구에서는 질적연구 방법을 통해 온라인 쇼핑몰의 다크패턴에 대한 소비자들의 다양한 쇼핑 감정 및 다크패턴인지 이후의 행동의도를 알아보고자 하였다. 연구결과 다크패턴 유형에 따라 인지하는 비율은 다소 차이가 있었고, 해당업체에 대한 불신, 사용자 기만, 불쾌함 등의 소비자 감정을 유발하는 것으로 나타났다. 다크패턴 인지 이후의 행동은 아직까지는 적극적으로 해당업체에 항의하여 피해보상을 요구하는 것보다는 재발방지를 위한 다짐, 지인에게 경고 등의 소극적인 행동을 보이는 것으로 나타났다.

온라인 패션 쇼핑몰의 제품구매에 영향을 미치는 요인에 관한 연구 (A Study on the Factors Affecting the Purchase of Products in Online Fashion Shopping Mall)

  • 한경희
    • 한국의상디자인학회지
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    • 제14권3호
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    • pp.11-22
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    • 2012
  • As the consuming pattern is changing with the expansion of Internet use and the development of communication technology, Internet shopping market is getting bigger and bigger. By product group, clothing and fashion related products occupy the biggest share. Accordingly, in this study it was tried to identify the effects of Internet utilization capability that enables consumers to search for the information that they need in this information flood, variety pursuit trend and product review accommodation status on shopping value, and to analyze the effects of the shopping value on the purchase behavior in online shopping malls. When factor analysis is nude on Internet use level, it was found that Factor 1 was 'Flow Experience,' Factor 2 'Internet Use Capability,' and Factor 3 'Internet Challenge Desire.' When factor analysis is made on Diversity Pursuit Propensity, it was found that Factor 1 was 'Site Diversity Pursuit Propensity,' Factor 2 'Brand Diversity Pursuit Propensity,' and Factor 3 'Brand Value Pursuit Propensity.' When factor analysis is nude on Product Review Accommodation Propensity, it was found that Factor 1 was 'Product Information Provision Propensity,' and Factor 2 'Product Information Receiving Propensity.' Except Internet Use Capability and Product Information Provision Propensity, all other factors showed high correlation. The factor influencing the entertainment value most was Internet challenge desire, while that influencing the practical value most was flow experience. When the effects of the entertainment value and the practical value on product purchase were analyzed, it was found that both of entertainment value and the practical value influenced product purchase and the practical value influenced the product purchase more than the entertainment value.

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여성 소비자의 라이프 스타일과 의복 구매 행동에 관한 연구 - 청년층, 중년층, 노년층을 대상으로 - (A Study on Life Style and Clothing Purchasing Behaviors of Female Consumers - Focused on Comparison with Adolescence, Middle Age, and Senescence -)

  • 전경란;이미숙
    • 복식문화연구
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    • 제16권3호
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    • pp.444-460
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    • 2008
  • The purposes of this study were to investigate life style and various clothing purchasing behaviors of female consumers, and to analyze the differences of life style and clothing purchasing behaviors by 3 age groups(adolescence, middle age, and senescence). The subjects were 750 adult women aged from twenties to sixties who live in Daejeon and Chungnam province. The research method is a survey and research instruments consisted of life style questionnaire, clothing purchasing behaviors questionnaires, and demographic attribution. Data were analyzed by factor analysis, variance analysis, Duncan's multiple range test and $X^2$ test, using SPSS program. The research results are follows. First, 6 factors were emerged in life style(appearance-oriented, achieve-oriented, social life-oriented, economic- oriented, equality of sexes-oriented, and leisure- oriented). Second, 5 factors were emerged in shopping orientation(resonable shopping, conspicuous shopping, voluptuous shopping, devoted shopping, and convenient shopping). Third, clothing purchasing behaviors of adult women showed many differences by age groups. Adolescence women considered more criterion including design, price, and color or pattern, purchased their clothing by psychological reason such as fashion change, and used internet as important source of clothing, whereas senescence women purchased by physical reason such as body size change and functional trouble, used friend and sales person as important source of clothing, and purchased clothing at department store and old style market.

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인터넷 쇼핑몰의 서비스 품질에 대한 동태적 자원배분 의사결정 (A Dynamic Resource Allocation on Service Quality of Internet Shopping-mall)

  • 곽수일;최강화;김수욱
    • 품질경영학회지
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    • 제33권4호
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    • pp.21-41
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    • 2005
  • This study analyzes the Internet utilization pattern of customer by comprehensively investigating the previous studies on the behavior pattern of customer in terms of Internet business. Based on the analysis, this study develops research framework that supports strategic decision-making for resource allocation in Internet business. Such research framework would be helpful for providing the typology of Internet business model that can be specialized by each industry. As a result of the simulation analysis, it was found that the optimal resource allocation portfolio providing maximum profits to the Internet bookstore involves large-scale investment on delivery service and customer support service which are the key factors for post-purchase customer satisfaction, regardless of the growth pattern or size of Internet bookstore market. Consequently, from the above analysis, the investment ratio of resources for the profit maximization of Internet bookstore was drawn. Conclusively, based on the comprehensive examination of the results, this study provided a framework for dynamic resource allocation decision-making, and proposed a management strategy which allows consumers to shop under more favorable environment, and simultaneously enables the Internet bookstore to accomplish management objectives such as continuous growth and profit maximization.

공간적 패턴클러스터링을 위한 새로운 접근방법의 제안 : 슈퍼마켓고객의 동선분석 (A New Approach to Spatial Pattern Clustering based on Longest Common Subsequence with application to a Grocery)

  • 정인철;권영식
    • 산업공학
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    • 제24권4호
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    • pp.447-456
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    • 2011
  • Identifying the major moving patterns of shoppers' movements in the selling floor has been a longstanding issue in the retailing industry. With the advent of RFID technology, it has been easier to collect the moving data for a individual shopper's movement. Most of the previous studies used the traditional clustering technique to identify the major moving pattern of customers. However, in using clustering technique, due to the spatial constraint (aisle layout or other physical obstructions in the store), standard clustering methods are not feasible for moving data like shopping path should be adjusted for the analysis in advance, which is time-consuming and causes data distortion. To alleviate this problems, we propose a new approach to spatial pattern clustering based on longest common subsequence (LCSS). Experimental results using the real data obtained from a grocery in Seoul show that the proposed method performs well in finding the hot spot and dead spot as well as in finding the major path patterns of customer movements.

Exploration of a New Method of Spatial Analysis to Predict the Pedestrian Pattern in the Circulation Spaces of Shopping Centers: The Case of Shenzhen

  • Bai, Xue;Yao, Shen
    • 국제초고층학회논문집
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    • 제7권2호
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    • pp.171-183
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    • 2018
  • Turner and Penn (1) from UCL have proved that Visibility Graph Analysis (VGA) can be used as a more accurate method to predict the pedestrian distribution in building spaces. However, this methodology neglects certain elements that are of special influence on pedestrian distribution in buildings, especially the entrances and exits. Based on Space Syntax, this dissertation improves on the traditional method of Visibility Graph Analysis, using three shopping centers in Shenzhen as examples, attempts to explore a new parameter - "attenuation index of pedestrians at the entrances and exits" - using relevant data of the entrances and exits of the three cases, and combines it with traditional VGA analysis through weighted calculation, in order to provide more accurate predictions of pedestrian patterns in shopping centers.

사이버 마아켓에서의 소비자 충동구매성향 분석 (An Analysis of Consumer Instantly Impulse Purchasing Propensity in Cyber Market)

  • 김영숙
    • 대한가정학회지
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    • 제38권12호
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    • pp.111-129
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    • 2000
  • The purpose of this study is to investigate the level of consumer instantly impulse buying in cuber market user. Also this study analyzes causal effect on consumer instantly impulse purchasing by demographic and social, place and promotion, consumer emotion state, and consumer internal and psychological variables. The data had been collected from on-line research method with 1,034, as using cuber market. The major statistical methods used for data analysis are frequency, percentile, mean, factor analysis, multiple regression analysis, Pearson's correlation analysis, and path analysis. The result of causal effect analysis were as follows; First, the variables affecting possession oriented materialism were sex and age. Second, the variables affecting self-control were sex, income, account of credit card, and instantly state of mind. Third, variables directly affecting instantly impulse purchasing were serif employed, banner advertisement, experience of cuber shopping, shopping mall pattern, instantly state of mind, purpose of shopping, happiness and success oriented materialism, and self-control. Also sex, income account of credit card, and instantly state of mind emerge to indirectly effect via self-control. Especially, the variables of success oriented materialism and instantly state of mind influenced on the highest of relative variables in consumer instantly impulse purchasing.

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복합쇼핑몰 '롯데몰 수원점'에 대한 거리 접근성이 수원시 권선구 내 인근 아파트가격에 미친 효과 (The Effects of Distance-Accessibility to the Complex Shopping Mall of 'Lotte Mall-Suwon' on the Prices of Its Neighboring Apartments within the Gwonseon-gu of Suwon City)

  • 정준호
    • 한국경제지리학회지
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    • 제22권4호
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    • pp.576-591
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    • 2019
  • 본 연구는 경기 이남의 역세권과 구도심에 위치한 '롯데몰 수원점'을 사례로 위계선형-이중차분법을 활용하여 거리 접근성이 권선구 내 주변 아파트가격에 미친 효과를 분석한다. 이에 대한 분석 결과는 다음과 같다. 첫째, 공사 이전에는 거리 접근성 효과가 U자형을 보여주고 있다. 이는 수원역 주변의 소음과 교통 혼잡 등에 따른 부정적 외부효과가 권선구 내 주변 아파트가격에 부정적인 영향을 미쳤다는 것을 시사한다. 둘째, 공사 기간과 개점 이후 등 상이한 시점에 따른 거리 접근성 효과는 후자에서만 통계적으로 유의하며 개점 이전과는 달리 역 U자형을 나타내고 있다. 이는 개점 이후에는 복합쇼핑몰과 근거리 구간에서는 그것이 여가·편의공간으로 인식되는 외부효과가 권선구내 주변 아파트가격에 긍정적인 영향을 미치고 있다는 것을 의미한다. 셋째, 거리 접근성 효과는 약 1.6-1.7km 내외에서 변곡점을 이루고 있다. 공사 이전에는 U자형의 거리조락 현상을, 반면에 개점 이후에는 역 U자형의 패턴을 보여주고 있다. 후자는 복합쇼핑몰과 매우 인접한 권선구 내 아파트들이 상대적으로 적은 정(+)의 외부효과를 향유한다는 것, 즉 이들은 소음과 교통 혼잡의 부정적인 외부효과에 일정 정도 노출되어 있지만 거리가 어느 정도 떨어진 권선구내 아파트들은 이러한 정(+)의 외부효과를 극대화하고 있다는 것을 함의한다. 이러한 분석 결과들은 전체적으로 복합쇼핑몰에 대한 거리 접근성 효과가 입지별로 차별적이라는 것을 시사한다.

Korean Customer Attitudes Towards Retail Regulations

  • Cho, Young-Sang;Chung, Lak-Chae;Yu, Pom-Tong
    • 유통과학연구
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    • 제14권1호
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    • pp.51-58
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    • 2016
  • Purpose - This study is to identify how the retail regulations influence customer shopping behaviours and furthermore, whether the Store Closing Act really protects independent retailers as well as traditional markets in Korea. Research design, data, and methodology - By adopting frequency analysis and factor analysis method, the research achieved research objectives. Before a field survey, the authors pre-tested the questionnaire developed, based on similar previous articles, and finalized. Amongst the 353 questionnaires distributed, 332 were returned. It means the response rate is 94.5%. Furthermore, available questionnaires are 330. Results - Rather than stimulating customers to more frequently visit public markets, the regulation has provoked new customer shopping behaviours. In other words, some consumers tend to shop in big box retailers before or after a store closing day, whereas others are likely to stop shopping. What is important is that customers do not patronise small retailers and conventional markets, thanks to the Store Closing Act. Conclusions - In order to keep retailers and public markets independent, the researchers suggest that the government should introduce new techniques without impeding the growth of a retailing sector.

전자상거래 쇼핑몰의 컨텐츠 활용에 관한 기술 동향 (A Technical Movement of Contents Application in I-Business Shopping Mall)

  • 이승렬;윤호군;정화영
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2003년도 춘계종합학술대회논문집
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    • pp.185-188
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    • 2003
  • 인터넷을 기반으로 한 전자상거래의 등장은 상거래에 있어 지역적인 제한을 없애는 역할을 하고 있다. 이것은 상거래에 있어서 지금까지의 통념을 새롭게 정립해야 하는 것을 의미한다. 즉 촉각이 우선 되던 패턴에서 벗어나 시각이 우선 되는 것을 의미한다. 전자상거래 쇼핑몰의 성패여부가 이 시각을 붙잡아 놓는 것에 있다해도 과언은 아닐 것이다. 소비자의 다양한 욕구에 부응하고 이에 맞는 컨텐츠의 개발을 통한 쇼핑몰의 구축으로 물품구매까지 연결시킬 수 있어야 한다. 따라서, 본 논문에서는 쇼핑몰 구축에 있어 소비자의 욕구를 만족시키기 위한 유용한 컨텐츠의 활용에 대해 알아보고 그 효율성에 대해 연구하였다.

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