• Title/Summary/Keyword: Sharing Knowledge and Services

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An Analysis of Public Agencies' Sharing Administrative Information: Current Status and Future Prospects (행정정보 공동 활용의 현황과 성과에 관한 연구)

  • Kim, Young-Mi
    • Journal of Digital Convergence
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    • v.6 no.4
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    • pp.35-44
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    • 2008
  • The development of IT has contributed a lot to enhancing administrative efficiency. In particular, it enabled administrative agencies to be able to upgrade the effects and efficiency of public services by saving unnecessary time, labor, and equipment that might surely occur in delivering routine services in repetition. As the concept of governance and knowledge-based administration assumes a pivotal value in the 21 century administrative innovation, sharing information among agencies is a key to building effective governance system. However, current extent of sharing information in public agencies is below the level of expectation and thus the need exists for the steps to making information shared more widely and effectively among public agencies. This paper gives a snap shot on the extant status of information sharing among public agencies and seeks ways to facilitate it from the perspective of electrical government.

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A Study on the Indicator of Knowledge Activities in Public Institution (공공부문의 지식활동 측정 지표에 관한 연구)

  • Kang, Hyoung-Mo;Gim, Gwang-Yong
    • Journal of Information Technology Services
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    • v.6 no.1
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    • pp.1-15
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    • 2007
  • An objective and valid knowledge activity indicator (KAI) is essential for encouraging knowledge activity in public institution. However, knowledge activity of public institution is inherently different from one of private corporation and, therefore, new method to find aggregated knowledge mileage considering public organizational culture and structure is to be developed. Therefore, this paper shows how to develop KAI of public institution based on three steps. First, knowledge activities were categorized as knowledge creation, knowledge sharing, and knowledge value increasing. Several knowledge indicators and hierarchical knowledge structure were developed for each knowledge categories. Second, personal knowledge mileage was calculated using AHP method considering whole organization's opinion. Finally, these approaches to find KAI were applied to "P" public institution as case studies. The results shows that KAI developed in this paper was very effective in grouping knowledge workers based on knowledge activities.

A Study on Design Elements and Infrastructure System of Library Space as a Place of Shared Culture (공유문화의 장으로서의 도서관 공간의 설계요소 및 인프라 체계 연구)

  • Hwang, Mee-Young
    • Korean Institute of Interior Design Journal
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    • v.27 no.2
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    • pp.86-97
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    • 2018
  • In modern times, pluralistic social phenomena in which various values are pursed and recognized appear. The modern society called hyper-connected, intelligence information and zero marginal cost society in which shared value is commonly emphasized faces a paradigm shift to shared society system. In particular, sharing-based activities related with intelligence information sectors more prominently emerge in the high-tech informatization which has been accelerated. The purpose of this study is to understand design factors related with how attribution of the sharing culture is expressed in library spaces and examine how sharing infrastructure is established in users' spaces. As a research method, it initially conducted theoretical consideration of the sharing culture and information spaces, which can be regarded as sociocultural phenomena in modern times. Then, it drew sharing culture-based spatial design factors-access, openness and plurality. It analyzed configuration of spaces for sharing information-Cultural Commons (CC), Information Commons(IC) and Learning Commons (LC) - and infrastructure of information spaces, for library cases-five domestic and foreign public libraries-. The findings show that modern library spaces reflect historical needs for the sharing culture and actively serve their roles through spatial infrastructure including contents (programs) and services for sharing knowledge. The study is determined to be valuable as basic data in establishing the infrastructure of information spaces reflecting modern social trends and cultural phenomena, in expecting spatial structures in which knowledge is reproduced and planning spaces of libraries in the future.

An empirical study on the influencing factors of learning through knowledge sharing live streaming - Based on live streaming platform in China (지식 공유 라방 학습 영향요인에 대한 실증 연구 - 중국 라이브 방송 플랫폼을 기반으로 하여)

  • Liu, Yi;Pan, Young-Hwan
    • Journal of the Korea Convergence Society
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    • v.12 no.12
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    • pp.197-211
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    • 2021
  • The emergence of knowledge-sharing live streamers provides more diversified content to the live streaming platform. Analysis of the factors affecting the intention to use knowledge sharing live streaming users can allow the live streaming platform to understand better the adoption characteristics of users who follow this type of content. Help platform operators provide better services and help live streaming platforms innovate. Based on the TAM model, this research uses questionnaire surveys and structural equation models to construct a conceptual model of the influencing factors of users' intentions in the knowledge sharing live streaming and conduct an empirical analysis on the influencing factor models. The results of data analysis show that a significant influence of users' attitudes of knowledge sharing live streaming is perceived usefulness, followed by flow experience; perceived value has a positive impact on users' attitudes and intention to use, and the positive influence of users attitude significantly affect the user's intention.

A Study on the Smart Work Center Model Based on the Sharing Economy Using the BMC(Business Model Canvas) (BMC를 활용한 공유경제 기반의 스마트워크센터 모델 연구)

  • Lee, Yu Mi;Rim, Myung Hwan
    • Journal of Information Technology Applications and Management
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    • v.20 no.4
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    • pp.165-189
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    • 2013
  • The advance of the smart working environment came the expectation that it would innovate and revolutionize the way people work, particularly in a society where smart work is readily available for creating a collaborative and 'connected' business. One of the core infrastructure elements for making smart work a viable option is the smart work center, the promotion of which requires a new form of 'smart work center business model' that can satisfy the purposes of both public services and private businesses. This calls for collaboration between the public and private sectors. Recently a number of businesses have been making significant headway in the creation of a new environment for business support and collaboration by adopting a sharing economy business model in their offices. The so-called 'Coworking Space' is an advanced form of business environment in the emerging 'smart work' era, and comes with the benefits of reduced costs as a result of sharing office space and knowledge sharing through the use of human networks. This paper describes the framework of a 'smart work center business model based on the sharing economy' using a BMC (Business Model Canvas), with an understanding of the characteristics inherent to the smart work center and the sharing economy. It was on the basis of this framework that a smart work center model for business incubation and startup, a private smart work center model for childcare services, and a community marketplace model with a global network were developed.

Wiki-Based Expert Knowledge Collaboration Effects on Performance of Project Members (위키방식의 전문지식 협력이 프로젝트 구성원의 성과에 미치는 효과)

  • Kim, Hee Yeong;Kang, Sungbae;Lee, John
    • Journal of Information Technology Services
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    • v.12 no.1
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    • pp.173-187
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    • 2013
  • The advent of Web2.0 has believed to be the solution against many barriers in information sharing, especially wiki. Information sharing and collaboration are realized voluntarily and unselfishly with wiki. The purpose of this paper is to analyze the benefits and challenges of using wiki as a project management method in an IT/IS project. Wiki-based project management could provide project managers and members with expert knowledge collaboration for better project results. In the research model, we used TMS(Transactive Memory System) theory to define the relation of collaboration and performance of project members. Based on a survey among project members, the interactions between wiki characteristics and performance are examined in an IS project environment. Using Smart PLS 2.0, the data was analyzed to define the interactions by the structural equation modeling. From the empirical data, the mediated effect of expert knowledge collaboration is supported. We also derive the implications of wiki-based method. It is expected to bring new possibilities of Project management performance.

A Mobile Service Architecture for Knowledge-Based Services in Mobile Environments (모바일 환경에서의 지식기반 서비스제공을 위한 모바일 서비스 아키텍처 설계)

  • Oh, Jihoon;Lee, Jaeho
    • KIPS Transactions on Software and Data Engineering
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    • v.8 no.7
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    • pp.303-310
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    • 2019
  • In the current mobile environment that is indispensable to our everyday lives, various forms of new business models are created including personalized services such as Google's "Google NOW" and Apple's "Siri". These services would not have been possible without technologies on the effective integration of various services and models. The requirements for effective integration of services include, 1) the efficient data sharing among multiple services, 2) the data-driven asynchronous execution of services, and 3) the simple extensible interaction method for the services. In this paper, we propose a mobile service architecture that utilizes the blackboard architecture to satisfy the aforementioned requirements to enable effective integration of various services, sharing and management of data between services, and asynchronous execution of services.

A Study on the Impact of the Emotional Intelligence of Flight Attendants upon Customer Orientation : Focusing on the Mediating Effect regarding Knowledge Sharing (항공사 승무원의 감성지능이 고객지향성에 미치는 영향 : 지식공유에 대한 매개효과를 중심으로)

  • Park, Hye-sun
    • The Journal of the Korea Contents Association
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    • v.22 no.1
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    • pp.444-455
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    • 2022
  • The purpose of this study is to examine the roles of emotional intelligence and knowledge sharing, while focusing on the customer orientation of flight attendants, to identify the strategies to improve the quality of services provided by flight attendants. For this purpose, the researcher examined the relationships between emotional intelligence and customer orientation, as well as the impact of knowledge sharing in the process. The survey was conducted over three weeks from May 6, 2021, to May 27, 2021, and the 426 questionnaires recovered were analyzed using statistical software programs SPSS 23.0 and AMOS 23.0. The findings of this study are as follows; First, the emotional intelligence of flight attendants had a positive impact on customer orientation. Second, the emotional intelligence of flight attendants had a positive impact on knowledge sharing. Third, the knowledge sharing of flight attendants had a positive impact on customer orientation. Fourth, in the relationship between the emotional intelligence of flight attendants and their customer orientation, knowledge sharing had a significant mediating effect. Based on the findings of this study, it would be possible to consider support strategies for organizations, including the training programs for enhancing the emotional intelligence of flight attendants and a corporate culture in which knowledge sharing can be promoted.

Module-based WebGIS platform for spatial information sharing system (공간정보 공유체계를 위한 모듈기반 WebGIS 플랫폼 연구)

  • Shin, Jeong-Seog;Choi, Yeong-Rak
    • Journal of Korea Multimedia Society
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    • v.25 no.11
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    • pp.1557-1563
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    • 2022
  • Currently Spatial Data is collected and processed in various methods, and its usability is very high. However, the existing Spatial Data analysis Software usually requires professional knowledge in the collection, refinement, and application of spatial Date, making it difficult to access and apply it. Therefore, this study established a new WebGIS platform with improved accessibility and usability to solve these problems. This platform supports various services such as master map sharing, spatial data generation, automatic coordinate system conversion, WMS issuance, grid generation, and grid analysis. These services increase operational convenience, such as simplifying repetitive tasks and automatically expressing text files. While it is believed that non-experts can easily and conveniently because of them to simplify and express the results. In addition, it is judged to have high accuracy and reliability compared to the analysis results using the existing Open Source-based GIS software.

Exploring Factors of Knowledge Management Technology Investment (지식경영 시스템 투자를 위한 기업 조직문화 요소에 대한 연구)

  • Heejun Park;Duke H. Jeong;Seungho Ahn
    • Journal of Information Technology Applications and Management
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    • v.10 no.4
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    • pp.1-13
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    • 2003
  • The Knowledge Management (KM) technologies has been implemented to improve customer relationship and to develop new products and services in many organization. However, current review of articles and journals about implementations of KM reveals that effectiveness on the KM implementation is depended on an organizational culture that supports knowledge sharing. The purpose of this research is to explore the possible relationship between specific organizational culture attributes of the successfully KM technology implemented organization to improve customer relationship and to develop new products and services. The OCP and the KMTP instruments were used to identify and rank the most critical organizational culture attributes of promoting successful KM technology implementation to improve customer relationship and developing new products and services. Data were collected from twenty six US organizations involved in a KM implementation effort.

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