• Title/Summary/Keyword: Services Strategies

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Strategies for Improving User-Oriented Information Services at Archives (이용자 중심의 기록정보 활용 및 서비스 활성화에 관한 연구)

  • Seo, Eun-Gyoung;Joung, Kyoung-Hee;Choi, Sanghee
    • Journal of Korean Society of Archives and Records Management
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    • v.6 no.1
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    • pp.65-92
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    • 2006
  • Providing archival information services is one of the important tasks carried out by archives. The archives, now, make efforts to provide user-oriented information services which can help users to utilize records and archives more easily. This study reviews and compares user-oriented information services, which National Archives in UK, USA, and Australia have provided actively, in terms of learning support services, research support services, and Special services for public. And then, the study suggests the strategies for improving user-oriented archival information services for archives and the institutes of records management.

Examining the Generative Artificial Intelligence Landscape: Current Status and Policy Strategies

  • Hyoung-Goo Kang;Ahram Moon;Seongmin Jeon
    • Asia pacific journal of information systems
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    • v.34 no.1
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    • pp.150-190
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    • 2024
  • This article proposes a framework to elucidate the structural dynamics of the generative AI ecosystem. It also outlines the practical application of this proposed framework through illustrative policies, with a specific emphasis on the development of the Korean generative AI ecosystem and its implications of platform strategies at AI platform-squared. We propose a comprehensive classification scheme within generative AI ecosystems, including app builders, technology partners, app stores, foundational AI models operating as operating systems, cloud services, and chip manufacturers. The market competitiveness for both app builders and technology partners will be highly contingent on their ability to effectively navigate the customer decision journey (CDJ) while offering localized services that fill the gaps left by foundational models. The strategically important platform of platforms in the generative AI ecosystem (i.e., AI platform-squared) is constituted by app stores, foundational AIs as operating systems, and cloud services. A few companies, primarily in the U.S. and China, are projected to dominate this AI platform squared, and consequently, they are likely to become the primary targets of non-market strategies by diverse governments and communities. Korea still has chances in AI platform-squared, but the window of opportunities is narrowing. A cautious approach is necessary when considering potential regulations for domestic large AI models and platforms. Hastily importing foreign regulatory frameworks and non-market strategies, such as those from Europe, could overlook the essential hierarchical structure that our framework underscores. Our study suggests a clear strategic pathway for Korea to emerge as a generative AI powerhouse. As one of the few countries boasting significant companies within the foundational AI models (which need to collaborate with each other) and chip manufacturing sectors, it is vital for Korea to leverage its unique position and strategically penetrate the platform-squared segment-app stores, operating systems, and cloud services. Given the potential network effects and winner-takes-all dynamics in AI platform-squared, this endeavor is of immediate urgency. To facilitate this transition, it is recommended that the government implement promotional policies that strategically nurture these AI platform-squared, rather than restrict them through regulations and stakeholder pressures.

IT Manufacturing Companies' Strategies and Performance for Overseas Expansion to Vietnam (IT제조기업의 베트남 진출 전략 및 성과에 관한 연구)

  • Yun, Haejung;Chang, Changwhan;Lee, Choong C.
    • Journal of Information Technology Services
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    • v.16 no.3
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    • pp.1-15
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    • 2017
  • This study is aimed to find out which factors among firm-specific resources, industry-based competition, and institutional conditions affect strategies for Korean IT manufacturing companies when they expand their business overseas, especially to Vietnam in this study. Also, it attempts to reveal which strategies among cost reduction, mass production, and localization affect performance of overseas expansion. Based on Strategy Tripod Theory as an integrating point-of-view embracing resource-based view, industry-based view, and institution-based view, research model was developed and tested through the survey of 83 Korean IT manufacturing companies expanded their business to Vietnam. Research findings show that (1) communication competency, industry competitiveness, industry attractiveness, and regulation of partner country affect cost reduction strategy. (2) International experience, communication competency, international orientation, and competitiveness is significantly associated with mass production strategy. (3) And international experience, communication competency, and industry competitiveness affect localization. (4) Ultimately, mass production strategy and localization strategy significantly increase performance of expansion to Vietnam. The theoretical contribution of this study is to adopt an integrative approach based on strategy tripod theory. As practical implications, it suggests factors and strategies that IT manufacturing companies interested in expansion to Vietnam should consider. In sum, we believe this study can contribute to Korean IT manufacturing industry by suggesting key success factors and appropriate strategies for overseas expansion.

A Basic Study on Public Nanny Service Characteristics and Improvement Strategies (이용자관점에서 본 아이돌보미지원사업의 특성과 개선방안에 관한 기초연구)

  • Lee, Seung-Mie;Kim, Seon-Mi
    • Journal of the Korean Home Economics Association
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    • v.49 no.4
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    • pp.51-65
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    • 2011
  • In order to find out better policy strategies for public nanny service, this study tried to find out the characteristics and the major problems of this service based on 24 in-depth interviews and 7 focus group interviews with nannies, beneficiaries, managers, and public agents. Research findings showed that public nanny service was effectively filling the gap between nursery care services and parent's care services(especially who are both working). Also, this service provided tailored support to parents who have urgent or unexpected problems which prohibit them from properly caring their children. Especially this service effectively worked for temporary needs of caring young children. This study proposes these two strategies as follows: First, the beneficiary selection criteria should be updated. Second, the level and types of available time should be raised to fit the diverse needs of parents.

On the marketing strategies of special libraries (전문도서관의 마케팅전략)

  • 최상기
    • Journal of Korean Library and Information Science Society
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    • v.23
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    • pp.147-182
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    • 1995
  • Marketing technique is used as effective management tool in library. The small size of the user group in special libraries provides good condition for marketing. Special libraries can accomplish the goals and objectives with using marketing technique. The purpose of this study is to examine key concepts and activity procedures of marketing, and marketing mix 4'P, and to suggest the information services which can be used in developing marketing strategies of special libraries. The conclusions are summarized as follows. 1. The key concepts and activity procedure of marketing for libraries consist of market segmentation, positioning, consumer analysis, marketing program and marketing audit. 2. The marketing mix 4P's that can be used in special libraries are examined. 3. The information services which can be used in marketing strategies are suggested.

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A Study on Online Services of the National Assembly's Archival Information (국회기록정보 온라인 서비스 발전 방안에 관한 연구)

  • Kim, You-Seung;Seol, Moon-Won
    • Journal of the Korean Society for Library and Information Science
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    • v.47 no.4
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    • pp.25-48
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    • 2013
  • The study aims at providing alternative strategies for the National Assembly's archival information services. In this context, it conducts a literature review and discusses current status of the National Assembly's archival information services. Furthermore, this study draws six critical problems of the National Assembly's archival information services, ranging from a lack of comprehensive archival information services to a deficiency of value-added contents. As a case study, it reviews legislative archival institutions in the US and the UK, and classifies their legislative records management services into 3 different types, including retrieval assistant services, contents services, and extensive services. Base on the case study, as a result, it provides 5 strategies for the development of the National Assembly's archival information services.

Relationships between Customer Value and Performance : Focusing on Family Restaurant Websites (고객 가치와 성과의 관계 : 패밀리 레스토랑 웹사이트를 중심으로)

  • Lim, Se Hun
    • Journal of Information Technology Services
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    • v.12 no.1
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    • pp.215-227
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    • 2013
  • Currently, improved quality of life has facilitated consumers' indulgence in a diverse range of cultural cuisines. Consequently, the evolvement of the food service industry has been developing itself according to the diversified needs of the consumers. In particular, a great amount of interest has been expressed in a new form of food service known as family restaurants. Family restaurant service providers have begun to provide information regarding family restaurant usage, including various foods and services, through their websites in order to yield better service to consumers. For family restaurant service providers, comprehending the consumers' purpose of using the company's websites is a crucial managerial issue and it plays an important role in the development of good marketing strategies. There exists a distinction in websites usage purposes according to the different values of consumers; the hedonic value and the utilitarian value. When consumers gain satisfaction through family restaurant websites usage, this satisfaction extends to word of mouth communication effect. In order to develop good Internet marketing strategies, this study is prepared to assist family restaurant service providers understand the relationships among customer value, usage purpose, customer satisfaction, and word of mouth communication with regards to the family restaurant websites. The results of this study provide useful implications to understand consumer behavior and to develop marketing strategies in a family restaurant websites.

The Study of Strategies for acquisition of moving object location

  • Min, Kyoung-Wook;Jang, In-Seung;Park, Jong-Hyun
    • Proceedings of the KSRS Conference
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    • 2002.10a
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    • pp.111-116
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    • 2002
  • The types of service using location Information are being various and extending it's domain as wireless internet technology is developing and it's application part is widespread, so it is prospected that LBS (Location-Based Services) will be killer application in wireless internet services. This location information is basic and high value-added information, and this information services make prior GIS (Geography Information System) to be useful to anybody. The acquisition of this location information from moving object is very important part for these LBS. After this, when LBS is familiar to everybody, we can predict that LBS system load is so heavy for the acquisition of so many subscribers and vehicles. Moving object database (MODB) system manages objects like subscribes and vehicles that are moving and have telecommunication terminal checked one's location. MODB is consists of 4 part, moving object location acquisition part, moving object location storage part, moving object query processing part, and moving object application p art. In this MODB system, acquisition of moving object location part must provide guarantee location information as well as reduce telecommunication overhead. In this paper, we study of problems in acquisition a huge number o f moving objects location and design some acquisition strategies to reduce telecommunication overhead. And after implementation these strategies, we estimate performance of this system and quality of information.

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A Study on the Development Trend and Strategies of Digital Contents in the Ubiquitous Era (유비쿼터스 시대(時代) 디지털콘텐츠의 발전방향(發展方向)과 개발전략(開發戰略)에 관한 연구(硏究))

  • Shim, Sang-Ryul
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.29
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    • pp.121-142
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    • 2006
  • With the advent of Ubiquitous era, Korean government understood its strategic importance and formulated 'IT839 Strategies' with various action plans not to miss the great opportunities which it may allow and eventually to realize u-Korea. As a result, m-Commerce is actualized and new types of Ubiquitous services such as digital multimedia broadcasting(DMB) and wireless broadband Internet(WiBro) are now on their commercial stages. Digital contents are the key success factors of these new services. Digital contents industry is regarded as next generation of growth engine in the digital economy, because it is knowledge-based and high value-added global industry affecting positively on the whole private and public sectors. This paper reviewed the characteristics, business models, technical and market trend of digital contents to be compatible with Ubiquitous environment. Also, it reviewed the development strategies of DMB and WiBro services, which are newly introduced and commercialized in Korea to make it as world leader in these fields. It may be concluded that Korea should make more efforts to development market-oriented digital contents for Ubiquitous era and to realize the sustained economic growth.

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Typologies of Healthcare Service Failures and Recovery Strategies (의료 서비스 실패와 회복 유형에 관한 연구)

  • Kim, Sung-Ho;Shin, Hyun-Hee;Choi, Sung-Ho
    • Korea Journal of Hospital Management
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    • v.14 no.1
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    • pp.99-122
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    • 2009
  • In this study, the authors developed typologies of failures and recovery strategies in healthcare services, adopting the research framework of Kelley et al.(1993), Hoffman, et al.(1995), and Forbes et al.(2005). Data were collected form a sample of 559 respondents recruited in several regions of Korea through self-administered questionnaires. Data collection was done at hospitals and clinics respondents were visiting. The study has identified typologies of 21 failures and 10 recovery strategies in health care services. Results shows that "insufficient explanation by doctors" was the most frequent service failure followed by "insincere attitude of administrative employees" and "insincere attitude of nurses. "The type of recovery (compensation) that most of the respondents have received was apology from the healthcare service providers while the recovery that most respondents wanted to receive was sufficient explanation, suggesting that there is a significant gap between what is wanted and what is offered. Implications for healthcare service providers as well as limitations of the current study were discussed. Directions for further research were also suggested.

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