• Title/Summary/Keyword: Services Management

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Design of Physical Distribution Cost Information Systems of Manufacturing Enterprises (제조기업의 물류원가정보시스템의 설계)

  • 김동석
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.18 no.33
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    • pp.161-171
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    • 1995
  • When physical distribution cost can be correctly measured, its management can also be efficient. Thus the primary objective of the study is to develop systems for measuring correctly physical distribution cost. The systems have two aspects : the One is the consumption of the resourses(materials, labor service, the other services), the other is the creation of physical distribution services(transportation, storage, cargo, packing, distribution conversion, management). By measuring the cost through the systems, the commoditization of the physical distribution services is possible and measurement of the cost and revenue can also be reasonable ,which makes its management efficient.

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Forecasting Methodology of 3G Mobile Services with Consideration of Policy Issues

  • Kim, Jin-Ki
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2007.11a
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    • pp.190-194
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    • 2007
  • In most countries, mobile subscribers are already experiencing 3G-like services. At the moment of launching 3G services, lots of studies showed estimates of the number of subscribers for 3G services, using long-term demand curves, econometric methods or survey methodologies. Those studies mainly focused on the potential number of subscribers and the point of rapid growth rather than precise estimates for the services. Even though we've already experienced parts of 3G services, full length of 3G services are expecting in near future. Therefore, now we need to have more accurate estimates for 3G services. While we thought that 3G services were moved from 2G, in real place 3G services are being evolved from 2G services. In the process of evolving, regulators' policy affects service demand and diffusion significantly. For the more accurate estimates, we need to consider policy issues which influence service diffusion practically in real place. This study aims to present a model which shows better estimates for 3G services with consideration on policy issues, such as numbering issues, price regulation, and competition policy. The consideration can provide more accurate estimates for 3G services with service providers. The methodology could help academicians In forecasting of similar telecommunications services as well.

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Development of a Hospital Service-based Costing System and Its Application (병원서비스별 원가분석모형의 개발과 적용)

  • 박하영
    • Health Policy and Management
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    • v.5 no.2
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    • pp.35-69
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    • 1995
  • The managerial environment of hospitals in Korea characterized by low levels of medical insurance fees is worsening by increasing government regulations as to the utilization of medical services, rising costs of labor, material, and medical equipments, growing patient expectations concerning the quality of services, and escalating competitions among large hospitals in the market. Hospitals should seek for their survival strategies in this harsh environment and they should have information about costs of their products in doing so. However, it has not been available due to the complexity of the production process of hospital services. The objectives of this study were to develop a service-based cost accounting model and to apply the developed model to a study hospital to obtain cost information of hospital services. A model commonly used for the job-order product cost accounting in the manufacturing industry was modified for the use in hospitals in Korea. Actual costs, instead of standard costs, incurred to produce a unit of services during a given period of time were estimated in the model. Data required to implement the model included financial information, statistics for the allocation of supportive cost center costs to final cost centers, statistics for the allocation of final cost center costs to services, and the volume of each services charged to patients during a study period. The model was executed using data of a university teaching hospital located in Seoul for the fiscal year 1992. Data for financial information, allocation statistics fo supportive service costs, and the volume of services, most of them in electronic form, were available to the study. Data for allocation statistics of final cost center costs were collected in the study. There were 15 types of evaluation and management service, 2, 923 types of technical service, and 2, 608 types of drug and material service charged to patients in the study hospital during the fiscal year 1992. Labor costs of each of seven types of pesonnel, material costs of 611 types of drugs and materials, and depreciation costs of 212 types of medical equipments, miscellaneous costs, and indirect costs incurred in producing a unit of each services were estimated. Medical insurance fees for basic services such as evaluation and management of inpatients and outpatients, injection, and filling prescriptions, and for operating procedures were found to be set lower than costs. Infrequent services which use expensive medical equipments showed negative revenuse as well. On the other hand, fees for services not covered by the insurance such as CT, MRI and Sonogram, and for laboratory tests were higher than costs. This study has a significance in making it possible for a hospital to obtain cost information for all types of services which produced income based on all types of expenses incurred during a given period of time. This information can assist the management of a hospital in finding an effective cost reduction strategy, an efficient service-mix strategy under a given fee structure, and an optimum strategy for within-hospital resource allocations.

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Construction of Security MIB for EDI System

  • Park Tae-Kyou
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.8 no.1
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    • pp.23-37
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    • 1998
  • This paper considers the design and management of security MIB for EDI system. EDI system has to establish various securety wervices and mechanisms to protect against security threats. Hence, the EDIsystem requires appropriate security management to monitor and control the security obhects for its security services and mechanisms. In this paper, I identify security objects for management of secueity services defined in the EDIsystem, and propose the design of a security MIB and describe the use of SNMPnetwork management protocol in its management.

통신시장 유무선 서비스 도입과 주요국의 규제현황

  • 송영화
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2001.10a
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    • pp.358-361
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    • 2001
  • Fixed-mobile convergence services can be defined as the combination of previously separate fixed and mobile services, and networks and commercial practices. Examples of fixed-mobile convergence services include single voicemail box, single number and unified messaging across fixed and mobile networks. Recently as more voice is transferred to mobile networks, convergence services between fixed and mobile become more important. In Korea convergence services are only starting to become established, and are likely to become an important part of any operator's offering. In this paper, I search the different levels of fixed-mobile convergence services and the trends and regulations for fixed-mobile convergence services in major countries. And at the same time I also try to find a new direction of future regulatory principles related to fixed-mobile convergence services.

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모바일 인터넷 서비스에서 대한 사용 전 신념과 사용 후 신념 비교

  • Kim, Byeong-Su;Choe, Min-Seok;O, Jeong-Seok
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2006.11a
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    • pp.303-306
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    • 2006
  • Understanding of the adoption and use of mobile internet (MI) services may have a significant issue on business communication practices. But few empirical studies have made a distinction between users' pre-adoption beliefs and post-adoption beliefs on MI services. Most researches of MI services, moreover, do not consider the characteristics of MI services. This paper reports results of a research on the comparison of users' beliefs between adopting and using MI services. We consider two beliefs which are object-based beliefs and behavioral beliefs. Using constructs from the two beliefs, a model will test to observe the determinants of the MI services adoption and continued use intention based on the survey data. Understanding beliefs' distinction is important to manage MI services and increase the profit of MI services over time.

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An Innovative Methodology for ICT R&D Project Generation (ICT 연구개발 프로젝트 발굴을 위한 창의적 방법론)

  • Kim, Young-Myoung;Ro, Youn-Jung
    • Journal of Information Technology Services
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    • v.11 no.2
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    • pp.185-196
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    • 2012
  • The rapid evolution of ICT industry brings not only new services or products but also changes from common individual life to whole human society. Coping with these situations and survival, companies cannot help regarding R&D as the most important thing. So, discovering R&D projects which are suitable for the alternation is a big issue for many companies. To resolve the issue, KT has adopted Innovative Management Methodology developed by Strategos, which is co-founded by Gary Harmel. This paper describes this Innovative Management Methodology tailored to KT R&D. The methodology consists of five phases : focusing discovery, discovery, ideas/domains, domain elaboration & aiming point and R&D project proposal. Also, it shows some interim findings that came from the Innovative Management Process. Finally, the future plan for elaborating the methodology itself and generating new R&D projects is suggested.

COMPARISON OF THREE PCM PERFORMANCE EVALUATION SYSTEMS IN TAIWAN

  • Wen-der Yu ;Yen-ping Hsu
    • International conference on construction engineering and project management
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    • 2005.10a
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    • pp.719-724
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    • 2005
  • It has been debating on the performance evaluation of professional construction management (PCM) services since its introduction to Taiwan's construction industry more than a decade ago. Several evaluation systems were proposed by previous researchers. However, there has no comparison study been conducted for the feasibility, effectiveness, and appropriateness of these systems to the performance management (PM) of practical PCM services. This paper is intended for this end to compare the existing PCM performance evaluation systems in Taiwan. A real world design/build (D/B) building project was selected for case study. The result of case study concludes and compares the pro's and con's of the three systems. At the end, it recommends strategies for selecting the most appropriate PCM performance evaluation for PCM services.

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Structural Factors Influencing the Quality Management Activities in Nursing Homes (노인요양시설의 질 관리 활동에 영향을 주는 구조적 요인 분석)

  • Lee, Tae-Wha;Chung, Jane
    • Journal of Korean Academy of Nursing Administration
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    • v.16 no.2
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    • pp.162-171
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    • 2010
  • Purpose: Nursing home quality indicators have been focused widely on result outcomes, not for the environment in that quality of service are delivered, This study aimed to examine structural factors influencing quality management activities in nursing homes. Method: Sample was 170 nursing homes responded to the survey questionnaire which was distributed to the 543 nursing homes nation-wide, Data were collected on structural characteristics, types of services, and quality management activities, Data were analyzed with the descriptive statistics, Pearson correlations, and multiple regression. Result: Most of the nursing homes were operated as free of charge by the social welfare ownership. Average number of residents was 52.1 with severe and mild dementia and bedridden status, In terms of quality management activities, 34% of the sample had CQI committee that focused their activities on services delivery process, performance appraisal, record keeping regularly. 30.6% of quality management activities were accounted for by the number of residents with dementia, the ratio of RN to residents, rehabilitation services, and social wefare services in nursing homes. Conclusion: We recommend that more comprehensive quality management activities should be developed as process quality indicators in conjunction with the outcome indicators.

Optimization Model for Location Management in WCDMA Networks (WCDMA 네트워크에서의 일치관리 최적화 모형)

  • Chung, Yong-Joo
    • Korean Management Science Review
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    • v.26 no.3
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    • pp.23-35
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    • 2009
  • This study deals with the location management in WCDMA (Wideband Code Division Multiple Access) networks. The new location management method is the one of the many techniques used to provide the packet switched (PS) services effectively in WCDMA networks. WCDMA introduces RA (routing area) for the PS services in addition to LA (location area) for the circuit switched (CS) services. WCDMA system also adopts the cooperative paging and the combined area update which are to decrease signaling traffic using the PS network resources for the CS services. Considering the characteristics of the WCDMA networks, this study formulate into the mathematical programming problem for the location management. Rather than the existing researches which consider the single MSC/SGSN networks, we deal with the multi MSC/SGSN networks, where both MSC area and SGSN area should be determined as well. Fairness between traffic loads of MSC/SGSN and the system cost incurred to MSC/SGSN are also incorporated into our model, which make the model more realistic. We propose greedy algorithms for the problems, which consists of the merger of two neighboring areas and the movement of an area. Extensive experiment has been done based on the realistic problem examples. Followed by the analysis of parameter effect on the final solutions and the quality of final solutions obtained by our greedy algorithms. Our proposed model and analysis result can be used to determine WCDMA system areas and to predict the system performance measures by the determination.