• Title/Summary/Keyword: Service scenarios

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GHG Monitoring Service Scenarios Based on NGN Functions (NGN 기능 기반의 온실가스감시 서비스 시나리오)

  • Lee, Soong-Hee
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.16 no.12
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    • pp.2628-2634
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    • 2012
  • The GHG(green house gas) monitoring has been an essential method to prevent climate change. Service scenarios for GHG monitoring over NGN(next generation network), a global infrastructure, was proposed in the previous study, which stays at the abstract level that may lead to difficulties for the actual implementation of the monitoring service in NGN. This paper proposes GHG monitoring service scenarios, based on functions to be incorporated in NGN, that provides the basis for actual implementation in NGN.

Safety Performance Evaluation Scenarios for Extraordinary Service Permission of Autonomous Vehicle (자율주행 자동차 임시운행 허가를 위한 안전 성능 평가 시나리오)

  • Chae, Heungseok;Jeong, Yonghwan;Yi, Kyongsu;Choi, Inseong;Min, Kyongchan
    • Transactions of the Korean Society of Automotive Engineers
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    • v.24 no.5
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    • pp.495-503
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    • 2016
  • Regulation for the testing and operation of autonomous vehicles on public roadways has been recently developed all over the world. For example, the licensing standards and the evaluation technology for autonomous vehicles have been proposed in California, Nevada and EU. But specific safety evaluation scenarios for autonomous vehicles have not been proposed yet. This paper presents safety evaluation scenarios for extraordinary service permission of autonomous vehicles on highways. A total of five scenarios are selected in consideration of safety priority and real traffic situation. These scenarios are developed based on existing ADAS evaluation and simulation of autonomous vehicle algorithm. Also, Safety evaluation factors are developed based on ISO requirements, other papers and the current traffic regulations. These scenarios are investigated via computer simulation.

Enhancing Network Service Survivability in Large-Scale Failure Scenarios

  • Izaddoost, Alireza;Heydari, Shahram Shah
    • Journal of Communications and Networks
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    • v.16 no.5
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    • pp.534-547
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    • 2014
  • Large-scale failures resulting from natural disasters or intentional attacks are now causing serious concerns for communication network infrastructure, as the impact of large-scale network connection disruptions may cause significant costs for service providers and subscribers. In this paper, we propose a new framework for the analysis and prevention of network service disruptions in large-scale failure scenarios. We build dynamic deterministic and probabilistic models to capture the impact of regional failures as they evolve with time. A probabilistic failure model is proposed based on wave energy behaviour. Then, we develop a novel approach for preventive protection of the network in such probabilistic large-scale failure scenarios. We show that our method significantly improves uninterrupted delivery of data in the network and reduces service disruption times in large-scale regional failure scenarios.

A Study on the Multidimensional Service Scenario Evaluation Methodology for ITSM Considering Ubiquitous Computing Technology (유비쿼터스 컴퓨팅 기술을 고려한 ITSM구축을 위한 서비스 시나리오 다면평가방법론에 관한 연구)

  • Lee, Sang-Hoon;Kim, Hyung-Jin;Kwon, Oh-Byung
    • The Journal of Society for e-Business Studies
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    • v.12 no.2
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    • pp.155-194
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    • 2007
  • Currently, Ubiquitous Computing Technology(UCT)-based service scenarios play an important role in estimating the potential of UCT-based service. The purpose of the study is to propose a multidimensional evaluation(ME) methodology for UCT-based service scenarios regarding their possibilities of realization for the future. Our approach contributes to extend service level management in Information Technology Service Management(ITSM) by evaluating the level of a new service in advance. ME consists of three dimensions: technological evaluations, business-oriented evaluations, and user-oriented evaluations. The three types of evaluations are mutually harmonized to check the overall possibility of realization and validity for certain UCT-based service scenarios. Theoretically, ME is developed to overcome the extant evaluation methods for UCT-based service scenarios, which are limited in the number of evaluation criterions. It is also conceived to cope with the limitation of economical evaluation methods (e.g., technological valuation, estimation of financial outcomes such as ROI, ROA, etc. that are difficult to give meaningful results because most of UCT-based services are not fully realized so far. From the practical perspectives, in addition, our approach can be applied to a variety of scenarios due to its domain-independent approach.

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Service Quality Design through a Smart Use of Conjoint Analysis

  • Barone, Stefano;Lombardo, Alberto
    • International Journal of Quality Innovation
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    • v.5 no.1
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    • pp.34-42
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    • 2004
  • In the traditional use of conjoint analysis, in order to evaluate the relative importance of several elements composing a service, interviewed customers are asked to express their judgement about different scenarios (specific combinations of elements). In order to reduce the number of possible scenarios, design of experiments methodology is usually exploited. Previous experiences show that, even a limited number of proposed scenarios cause difficulty in answering for the interviewed customer if the scenarios differ for elements of very low interest to him/her. Consequently, a high rate of abandon of the interview has been observed. In this study it is assumed that a service can be decomposed in several improvable elements and/or enriched with new "optionals". In both cases, what under study is assumed to be a set of dichotomous attributes. For each of these attributes, its marginal contribution to customer satisfaction has to be modelled and estimated. To obtain the required information, an opportune questionnaire is proposed to a sample of interviewed customers. An interviewing procedure consisting in a customer driven design of scenarios is followed, starting from the full-optional scenario and eliminating one by one the less satisfying elements. For each interviewed customer, a ranking of attributes is so obtained. Then, by asking the interviewed customer to evaluate on a metric scale the scenarios he previously selected, a rating of attributes can also be obtained. A case study conducted in collaboration with a public transportation company is presented. Contrarily to previous experiences, the abandon rate proved extremely reduced.y reduced.

Level of Complete Knowledge on Five Moments of Hand Hygiene among Nurses Working at Integrated Nursing Care Service Wards (간호간병통합서비스 병동 간호사의 손위생 시점에 대한 완전지식 수준)

  • Kim, Eunhee;Jeong, Ihn Sook
    • Journal of Korean Academy of Nursing
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    • v.51 no.4
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    • pp.454-464
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    • 2021
  • Purpose: This study aimed to identify the level of complete knowledge about hand hygiene indications among nurses working at integrated nursing care service wards. Methods: A total of 127 nurses in eight integrated nursing care service wards completed structured sheets while observing a video based on six scenarios developed by the research team. Complete knowledge level was calculated as the percentage (%) of participants who responded correctly to all questions among participants. Complete knowledge levels according to the scenarios were calculated and compared according to general characteristics using the chi-squared test or Wilcoxon rank-sum test. Results: The complete knowledge level for each scenario ranged from 7.9% (scenario 6) to 42.5% (scenarios 4 and 5), and no one had complete knowledge of all scenarios. Only 3.1% of participants demonstrated complete knowledge in more than four scenarios, and 26.0% had complete knowledge of four or more hand hygiene moments. Complete knowledge level per scenario did not differ depending on work experience at hospitals and study wards, or prior hand hygiene training in the last year. Conclusion: As the complete knowledge level regarding hand hygiene moment is very low, it is suggested that regular hand hygiene training should be provided to nurses using video media that reflect real nursing tasks. Thus, they can acquire complete knowledge of when hand hygiene is needed or not during complex nursing work situations.

Development and Validation of Safety Performance Evaluation Scenarios of Autonomous Vehicle (자율주행 안전성 평가 시나리오 개발 및 검증)

  • Chae, Heungseok;Jeong, Yonghwan;Lee, Myungsu;Shin, Jaekon;Yi, Kyongsu
    • Journal of Auto-vehicle Safety Association
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    • v.9 no.1
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    • pp.6-12
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    • 2017
  • Regulation for the testing and operation of automated vehicles on public roadways has been recently developed all over the world. For example, the licensing standards and the evaluation technology for automated vehicles have been proposed in California, Nevada and EU. But specific safety evaluation scenarios for automated vehicles have not been proposed yet. This paper presents safety evaluation scenarios for extraordinary service permission of automated vehicles on highways. A total of seven scenarios are selected in consideration of safety priority and real traffic situation. Six scenarios are relevant with lane keeping and one scenario is relevant with lane change. All scenarios are developed based on existing ADAS evaluation scenarios and repeated simulation of automated vehicle algorithm. Safety evaluation factors as well as scenarios are developed. The safety factors are based on existing ADAS ISO requirements, ADAS safety factors and current traffic regulations. For the scenarios, a hunter vehicle is needed in addition to automated vehicle evaluated. The hunter vehicle performs multiple roles like preceding vehicle, cut-in vehicle and so on. The hunter vehicle is also automated vehicle equipped with high performance GPS, radar and Lidar. All the scenarios can be implemented by driving a lap on a KATRI ITS test track. These scenarios and safety evaluation factors are investigated via both a computer simulation and an experimental vehicle test on the test track. The experimental vehicle test was conducted with two automated vehicles, which are the evaluated vehicle and the hunter vehicle.

A Study on the Development Methodology of the U-City Service Scenarios which Apply the Scenario Management Techniques (시나리오 경영기법을 적용한 U-City 서비스 시나리오 개발 방안 연구: u-수질 모니터링 서비스를 중심으로)

  • Seo, Hyun-Sik;Lee, Jong-Myun;Oh, Jay-In
    • Information Systems Review
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    • v.11 no.2
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    • pp.23-44
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    • 2009
  • U-Services are inevitably essential for the realization of u-Cities. Most local governments in Korea have expressed much interest in introducing u-Cites and related u-Services. Since researchers anticipate that developing u-Cities will produce economic effects, the Korea government has support local governments to develop u-Cities and necessary u-Services. However, the technology issues have been dominiated in the field of U-City services and most of the U-City services do not reflects all the complicated and pluralistic sides of environment, which are caused by future uncertainties in developing u-Cites. For the purpose of addressing the above uncertainties, this paper attempts to develop the possible scenarios for U-City services through a scenario planning approach. A focus group interview and survey with professionals in the field of planning u-Cities was performed to identify these uncertainties. Then, in order to investigate the validity of the scenario planning methodology, the u-Service "u-Water purity monitoring" is adopted. After considering the relevant issues, we developed two possible scenarios: a mutual linkage service among u-Service related organization and a cooperating and coordinating service among local governments. On the basis of these scenarios, the strategies for potential U-City services are formulated. Various participants in developing U -City services are encouraged to use the scenarios as the foundation of predicting future features of u-Cities and developing the framework of the U-City service scenarios effectively.

A Study on the Forecasting of Library Service with Scenarios (시나리오기법을 통한 도서관 서비스의 미래예측에 관한 연구)

  • Noh, Dong-Jo
    • Journal of Korean Library and Information Science Society
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    • v.35 no.4
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    • pp.361-375
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    • 2004
  • This study was to predict through the scenarios, one of the forecast technique the future of library service. In order to do that literature reviews, analysis of library's home page and specialist interview were conducted. As a result, it appeared that based on the scenarios to predict the middle future(after 5-10 years) of library service. The results of this study are as follows. The first the future information environment is represented by mobile md ubiquitous. Through this, anytime, anywhere, any device, we can be taken any media The second, the unreliable factors come out in time lag, the supply speed of terminals, library services, copyrights and so on. The third, as the supply speed of technique and the speed of technological development, the speed of technological development and the solution speed of digital copyright problem these make various scenarios. The fourth library try to find unreliable factors in constant change of the information technique, variety of internal factors. And strategy needs to dispose of various scenarios properly.

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Applying Ubi-SERVQUAL to Assessing the Quality of Ubiquitous Service Scenarios (Ubi-SERVQUAL을 활용한 시나리오상의 유비쿼터스 서비스 품질 평가)

  • Kwon, Oh-Byung;Kim, Ji-Hoon
    • Journal of the Korean Operations Research and Management Science Society
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    • v.32 no.1
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    • pp.1-13
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    • 2007
  • Nowadays, ubiquitous computing services begin to be suggested from a few domains such as supply chain, logistics, and location-based services. However, to what extent the services will be successful is hard to be estimated, mainly because a sophisticated service evaluation method focusing on the ubiquitous computing perspective has not been supplied. Hence, this paper alms to build a model to assess the quality of ubiquitous computing service. To do so, an amended model, Ubi-SERVQUAL, is applied to assess the service quality mentioned in ubiquitous computing scenarios. According to the Ubi-SERVQUAL, we found that an actual service with higher quality should consider reliability. responsiveness, assurance and empathy in order to increase customer satisfaction, computer system's intimacy with users and trust.