• 한국IT서비스학회지
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• 제10권2호
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• pp.223-234
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• 2011

Loosely coupled properties of SOA(Service Oriented Architecture) services do not guarantee that service applications always work properly. Service errors may also influence other services of SOA. These characteristics adversely affect software reliability. Therefore, it is a challenge to effectively manage system change and errors for operating services normally. In this study, we propose a SOA based framework using AOP(Aspect Oriented Programming) for reliable service applications. AOP provides a way to manipulate cross-cutting concerns such as logging, security and reliability and these concerns can be added to applications through weaving process. We define a service specification and an aspect specification for this framework. This framework also includes service provider, requester, repository, platform, manager, and aspect weaver to handle changes and exceptions of applications. Independent Exception Handler is stored to exhibited external Aspect Service Repository. When exception happened, Exception Handler is linked dynamically according to aspect rule that is defined in aspect specification and offer function that handle exception alternate suitable service in systematic error situation. By separating cross-cutting concerns independently, we expect that developer can concentrate on core service implementation and reusability, understanding, maintainability increase. Finally, we have implemented a prototype system to demonstrate the feasibility of our framework in case study.

• 유통과학연구
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• 제11권12호
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• pp.39-49
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• 2013

Purpose - This study attempts to examine the underlying dimensions of service quality (tangibility, reliability, responsiveness, assurance, and empathy) for low-cost carriers. It subsequently seeks to determine the effect of the relationships of the dimensions of service quality, airline image, and behavioral intentions on airline services to provide adequate basic information and attributes for developing differentiated and competitive service marketing strategies. Research design, data, and methodology - The survey for this study was conducted on patrons with low-cost carrier boarding experiences in districts near universities and central businesses of Seoul and Busan from 5/10/2012 to 16/10/2012. Out of 346 questionnaires, 20 questionnaires with missing data and insincere answers were excluded for this study. Collected data were processed using SPSS 18.0, and the hypothesis was verified by analyzing the structural equation model with Lisrel 8.54. First, the frequency analysis was conducted to identify universal characteristics. Second, the exploratory factor analysis and reliability analysis were conducted to identify the accuracy of the variable measurements of the construct. Third, to assess uni-dimensionality and reliability, confirmatory factor analysis was conducted. Finally, to verify the adequacy of the research model and research hypothesis, the structural model was employed. Results - The results revealed that the factors, "tangibility, reliability, responsiveness, assurance, and empathy" were shown to be the most important dimensions of service quality for the airline image of the low-cost carrier which was consistent with previous studies. Therefore, it is fair to suggest that these verified factors are crucial attributes for the brand image of low-cost carriers. Second, as reliability and responsiveness were shown to be the most important factors for behavioral intentions, it is viable to suggest that these two attributes are crucial for the sales value of low-cost carriers. Further, it was found that the brand image of low-cost carriers was closely related to behavioral intentions. Therefore, in order to ensure the competitiveness and loyalty of patrons, the airline image value is a crucial attribute. Conclusions - The result of this study established that service quality is the most important attribute for marketing to ensure competitiveness, and intensive and differentiated service marketing play a crucial role in creating profits for low-cost carrier companies. First, as tangibility is found to be the most crucial factor in ensuring service quality, quality control and maintenance of medium and small carriers must be provided to ensure reliability, as they are the main attributes of low-cost carriers. Second, in order to promote positive behavioral intentions, it is essential to enhance the value of airline image. Third, in order to ensure competitiveness, it is imperative to carry out intensive and differentiated service marketing. Therefore, to promote the image of low-cost carriers and enhance behavioral intentions, the level of service quality must be secured by developing appropriate service improvement programs.

• International Journal of Reliability and Applications
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• 제11권2호
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• pp.89-106
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• 2010

This paper deals with the reliability and availability characteristics of three different series system configurations with warm standby components and a repairable service station. The failure time of the primary and warm standby are assumed to be exponentially distributed with parameters ${\lambda}$ and ${\alpha}$ respectively. The repair time distribution of each server is also exponentially distributed with parameter ${\mu}$. The breakdown time and the repair time of the service station are also assumed exponentially distributed with parameters ${\gamma}$ and ${\beta}$ respectively. We derive the reliability dependent on time, availability dependent on time, the mean time to failure, $MTTF_i$, and the steady-state availability $A_i$(${\infty}$) for three configurations and perform comparisons. Comparisons are made for specific values of distribution parameters and of the cost of the components. The three configurations are ranked based on: $MTTF_i$, $A_i$(${\infty}$), and $C_i/B_i$ where $B_i$ is either $MTTF_i$ or $A_i$(${\infty}$).

• 한국조리학회지
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• 제13권1호
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• pp.166-178
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• 2007

A review of literature relating to the research topic and a survey method have been implemented in order to analyze effects of service orientation. For data analysis, a reliability analysis was performed to test the reliability of the construct and a series of an exploratory factor analysis was used for the validity test. The findings of the study were as follows: Classified into sex, service leadership factor and service skill factor showed meaningful difference between groups. Classified with age, service training factor, service leadership factor, service standardization factor, service technology factor, and service compensation factor showed meaningful difference between groups. Classified with scholarship, service compensation factor showed meaningful difference. Classified into working year, employees' discretion factor showed meaningful difference. Classified into work department, service training factor and employees' right factor showed meaningful difference. In addition, classified into monthly average incomes, employees' discretion factor showed meaningful difference.

• 한국인공지능학회지
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• 제7권1호
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• pp.23-59
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• 2019

The purpose of this study is to develop a measure of service quality in the traditional market by examining previous research on the service quality of the traditional market studied so far. After defining basic concepts through definition of traditional market and existing studies, 5 categories of configuration items for SERVQUAL measurement in traditional market were made up based on existing researches related to definition of service quality and service quality of traditional market. A survey was conducted on the items that fit the intention of this study and various statistical analyzes were conducted. Statistical analysis was performed using SPSS 22.0 and AMOS 22.0. The reliability of the items was measured by the reliability test, and the predictability and accuracy of the items were examined. The validity of the measured variables was verified through confirmatory factor analysis. Reliability, empathy, responsiveness, certainty, and tangibility were the most important factors in this study. Responsiveness factors include communication, time reduction, real time, promptness. Assurance factors include the assurance of delivery, prompt answers, product knowledge items. Tangibility factors include, convenient device systems, location information, presence as a fact, and as a result, the latest modern items are adopted. The quality of service in the traditional market developed in this study was found to be good in reliability and validity test. Confirmatory factor analysis result using structural equation model also met the conformity index standard. If service satisfaction is measured based on this research, basic data can be presented to policy makers who implement policies on traditional markets to make the right decisions. In addition, it will be able to provide traditional market operators with operational strategy and marketing data. In the future, based on the traditional market service quality scale developed in this study, it is necessary to grasp the factors to be continuously managed to improve the service quality of the traditional market, user satisfaction, and intention to use.

• 한국콘크리트학회:학술대회논문집
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• 한국콘크리트학회 1999년도 봄 학술발표회 논문집(I)
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• pp.229-232
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• 1999

Nuclear power plant structures may be exposed to aggressive environmental effects that may cause their damage mechanisms are reasonably well understood and quantitative evaluation of their effects on time-dependent structural behavior is possible in some instances, such evaluations are generally very difficult and remain novel. The assessment of existing steel containment in nuclear power plants for continued service must provide quantitative evidence that they are able to withstand future extreme loads during a service period with an acceptable level of reliability. Rational methodologies to perform the reliability assessment can be developed from mechanistic models of structural deterioration, using time-dependent structural reliability analysis to take loading and strength uncertainties into account. The final goal of this study is to develop the analysis method for the analysis for the reliability of containment structures. The cause and mechanism of corrosion is first clarified and the reliability assessment method has been established. By introducing the equivalent normal distribution, the procedure of reliability analysis which can determine the failure probabilities has been established.

• 한국철도학회논문집
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• 제8권5호
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• pp.434-438
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• 2005

In this paper, as the first step to assess and enhance the reliability of Korea High Speed Train, an electric traction system is selected and reliability analysis is carried out. The electric traction system is classified into subsystems and functional block diagrams and reliability block diagrams are drawn. Expressions for evaluating the reliability are derived and Mean Kilometer Between Service Failure is calculated using the trial track test results. The calculation results show reliability growth of the proposed system.

• 한국게임학회 논문지
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• 제11권6호
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• pp.53-60
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• 2011

게임 서비스를 위한 소프트웨어의 경우 그 신뢰도에 대한 중요성은 지속적으로 증가하고 있다. 따라서 소프트웨어 신뢰도에 대한 평가 또한 매우 중요하다. 본 연구에서는 개발 공정에 대한 대표 활동인 확인 및 검증이 소프트웨어 신뢰도에 어떠한 영향을 미치는가를 정량적으로 분석하기 위하여 실험을 수행하였다. 이러한 실험 결과는, BBN (Bayesian Belief Network) 기반 신뢰도 평가와 같이, 개발 공정에 근거하여 신뢰도를 평가할 때 매우 유용한 근거 자료로 활용될 것이다.

• 한국자동차공학회논문집
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• 제25권3호
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• pp.317-325
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• 2017

The EDR(Event Data Recorder) is a part of the ACU(Airbag Control Unit) functions mounted on a vehicle. EDR data have pre-crash data and post-crash data. Pre-crash data are recorded within 5 sec from time zero(AE) with 0.5 sec resolution, and reveal vehicle speed, engine rotation speed, throttle opening, brake pedal operation, acceleration pedal position and steering angle, etc. Using this EDR data, the investigation of a traffic accident can become more objective and scientific. Crash tests of three vehicles equipped with EDR function had been performed successfully. Evaluation of EDR data reliability had also been performed using Vbox and PC-Crash's sequence table function. Based on the results, we could confirm EDR data's reliability and availability for Traffic Accident Analysis by the series of this process.

• 보건의료산업학회지
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• 제6권4호
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• pp.279-294
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• 2012

The study compared refractive surgery patients' hospital selection factors and satisfaction, through this to see the factors influencing patients' satisfaction, aiming at 235 patients visiting two Eye hospitals. The research results are followed. First, target group's hospital selection factors appeared facilities and environment factor, reliability factor, personal service factor, and accessibility factor in the order. Second, patients' satisfaction appeared reliability factor, facilities and environment factor, and personal factor in the order. Fourth, in the result comparing patients' expectation on hospital selection and satisfaction score, all factors of facilities and environment, personal service, and reliability had high satisfaction score than expectation. Third, in the result of factors influencing refractive surgery patients' satisfaction, in surgery determination period, surgery expenditure, and hospital selection factors among characteristics relating to refractive surgery, facilities and environment, personal service, and reliability appeared as satisfaction influencing factors. In conclusion, the study found that hospital selection factors and satisfaction influencing factors by refractive surgery patients' surgery type are considered to be able to be used to establish marketing strategy in the fields excluded from insurance application, the researches to improve patients' satisfaction in patient-oriented medical market should be continuously proceeded.