• Title/Summary/Keyword: Service in year

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A Study of Students' Perception on Cabin Service Curriculum, Service Hospitality and Service-Orientation focusing on CIPP Model (항공서비스 교육과정에 대한 학생의 인식, 서비스 호스피탈리티 및 서비스 지향성에 관한 연구 : CIPP 평가모형을 중심으로)

  • Park, Ji-Young;Kim, Kee-Woong;Choi, Duk-Jin;Park, Sung-Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.24 no.3
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    • pp.69-79
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    • 2016
  • This study examines the awareness of the curriculum of the cabin service major students at 2 year colleges through the CIPP (Context, Input, Process, Product) evaluation model and an empirical analysis on how their awareness affects Service Orientation and Service Hospitality. It was proven that the CIPP evaluation model has a positive effect on the satisfaction of their department, and also has a meaningful effect on Service Hospitality and Service Orientation statistically. However, the satisfaction of their department itself is not associated with the increase of Service Orientation and Service Hospitality so it negatively affected them. Moreover, both the Service Management program(Process) and Service Attitude(Product) have a meaningful effect on Service Hospitality, and Service Hospitality also has a meaningful effect on Service Orientation. So it resulted in a casual relationship among them. As a result, it is desperately necessary to promote an educational environment that will increase the satisfaction of the department and help students to become flight attendants. It is also necessary to increase awareness of the Service Management program(Process) and Service Attitude(Product).

Pathological and serological detection of bovine viral leukosis in a dairy farm in Jeonbuk province (유우농장에서 발생한 소바이러스성 백혈병의 병리학적 및 혈청학적 조사)

  • Jo Young-Suk;Jang Sae-Gun;Chu Keum-Suk;Choi Eun-Young;Chon Hee-Woong;Hong Jae-Hee;Lim Chae-Woong
    • Korean Journal of Veterinary Service
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    • v.29 no.2
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    • pp.89-96
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    • 2006
  • Bovine viral leukosis is a viral disease of cattle characterized by the development of tumors in the lymphatic tissue. A female Holstein, 3-year-old, was submitted for diagnosis at the Diagnostic laboratory, Chonbuk National University. Clinical sign of the affected animal showed emaciation, enlargement of superficial lymph node and mild diarrhea. Remarkable lesions were enlargement of many internal lymph nodes. Histopathology revealed excessive neoplastic lymphoid cells characteristic of BVL infection. Subsequently, serums from all cattle were collected and serological examination was done where a 85% seropositive rate was detected using ELISA test. ELISA method showed a comparatively 75% higher detection rate than the agar gel immunodiffusion (AGID) test (85% vs 40%). Serologically positive cattle were variably detected in all ages from under 1 year to over 6 year of age. Hematological examination consistently showed leukocytosis and a differential lymphocytosis of seropositive cattle. Detailed comparative pathological and serological data diagnosed the presence of bovine viral leukosis.

Annual Prevalence of Active Pulmonary Tuberculosis among Dusty Workers who Diagnosed with Pneumoconiosis in Korea (진폐환자에서 연도별 활동성 폐결핵 유병률과 현황 조사의 필요성)

  • Joo Hwan Hwang
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.33 no.2
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    • pp.134-144
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    • 2023
  • Objectives: Active pulmonary tuberculosis (active PTB) is manifested in one of the complications of pneumoconiosis, but statistics are not available. The objective of the present study was to identify the incidence of active PTB among dusty workers who were diagnosed with pneumoconiosis by year. Methods: The present study was performed using the results of the Pneumoconiosis Examination Council's assessment from the Korea Workers' Compensation and Welfare Service (KCOMWEL) database between January 1, 1984, and December 31, 2017. Pneumoconiosis is defined as Category 1 or more. Active PTB was defined as a positive result for active PTB in the result of the Pneumoconiosis Examination Council's assessment. The annual incidence rate of pneumoconiosis and active PTB were analyzed by age standardization. Results: The number of retired dusty workers who received the health examination for work-related pneumoconiosis increased every year. However, the incidence of pneumoconiosis among retired dusty workers and active PTB among patients with pneumoconiosis decreased every year. Conclusions: To effectively manage pneumoconiosis and active PTB among patients with pneumoconiosis, the annual status of them in retired dusty workers who received the health examination for work-related pneumoconiosis was required.

A Study on Enhancement of Library Service for the Disabled in Public Libraries (공공도서관의 장애인서비스 활성화 방안)

  • Kang, Sook-Hee
    • Journal of Korean Library and Information Science Society
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    • v.40 no.4
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    • pp.353-379
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    • 2009
  • Since April last year when "the disability discrimination act" became effective in Korea, public libraries in Korea have been obligated to provide library service to the disabled. But most of public libraries in Korea do not and are not ready to service them. After finding out the characteristics of Korean disabled people and investigating current state of services for them in the public libraries of Korea by analyzing related statistics and laws, suggestions for the enhancement of public library service for disabled people in Korea were proposed.

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Satisfaction Gaps among Physicians, Nurses, and Patient Family in the Emergency Department (응급실 서비스 만족도에 대한 환자 가족의 평가와 의료진의 인식 차이)

  • Kang, Kyunghee
    • Health Policy and Management
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    • v.23 no.2
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    • pp.145-151
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    • 2013
  • Background: The objective of this study was to explore patient family's evaluation of emergency department (ED) service satisfaction and to compare these with ED staff perception of patient family's evaluation. Methods: Based on two surveys of the National Emergency Medical Center: the 2008 National Survey for Recognition and Satisfaction towards Emergency Medical Services and the 2008 Opinion Survey of Emergency Medical Service Providers, satisfaction gaps among physicians, nurses, and patient family were evaluated by Kruskal-Wallis tests and Wilcoxon-Mann-Whitney tests. Furthermore, the factors associated with satisfaction of emergency medical service were identified by ordinal logistic regression models. Results: There were statistically significant gaps among physicians, nurses, and patient family in overall satisfaction with ED visit, length of stay in ED, enough explanation, physicians/nurses kindness, and ED facilities. Age and income in the patient family model, the number of beds in hospital, job satisfaction and year of service in the physicians model, and the number of beds in hospital, job satisfaction and the number of patients per duty hour in the nurses model were statistically significant factors associated with evaluation/ perception of ED service satisfaction. Conclusion: Patient satisfaction is an important indicator of the quality of care and service delivery in the ED. To improve and understand satisfaction in ED service, a dyadic view of the evaluation of service quality and satisfaction-that is, from the perspectives of both the patient and the emergency medical service providers-should be concerned.

Architecture of Interactive Multimedia Service Platform for the Integration of Broadcasting and Telecommunication Service

  • Park, Young-Duk;Park, Taesang
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 1997.06a
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    • pp.55-60
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    • 1997
  • Innovation on digital compression technology, high speed networking technology, digital broadcasting technology and distributed processing technology provides new interactive multimedia service that integrates telecommunication, broadcasting, and computer application. To meet the new trends, we focus our research direction to integrate the telecommunication services and the broadcasting services. For this purpose, we designed and implemented an interactive multimedia service platform based on the DAVIC specification. Our research results in the development of integrated interactive services and its experience will be feedback to the field trial service that will be launched from next year. In this paper, we will describe the overall architecture and system implementation results of the interactive multimedia service platform.

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Factors of the Quality of Dental Care Service Upon Intention to Revisit (치과 의료서비스 질이 재이용의사에 미치는 영향)

  • Park, Young-Dae;Jang, Eun-Jin
    • Journal of Technologic Dentistry
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    • v.33 no.4
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    • pp.441-452
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    • 2011
  • Purpose: Identify the factors that influence following up control and reuse intention of patient who used dental health care institution after dental heath care service and in order to prepare the method which improve the quality of dental health service which dental heath care institution service afford. Methods: Data were collected through random sampling from June 20th to August 20th 2010 (for 60 days). Once we explained the purpose of our survey to people who experienced the dental service within one year, we distributed the questionnaires to someone who volunteered to respond and they answered all questions by themselves based on the actual experience of dental health care organizations. Even if the survey was conducted for 610 people, only 585 properly answered questionnaires were analyzed because responses which had many unanswered questions and had errors in responsive way were excluded. Results: Result of multiple regression analysis, the value of dental clinic service, the following up control after dental treatment, the technique and kindness of dentist, the environment of treatment, type of dental service and the kindness of dental staff is significant main cause to intention of reuse dental clinic. Conclusion: In order to increase the rate of patient reuse, enhance the value of service with following up control after health treatment and the high quality of dental health service.

The Survey on the Practice of Ancestral Service Food in Chuncheon Area (춘천지역 주부들의 제례음식 준비에 관한 연구)

  • 김은실;함승시
    • Journal of the East Asian Society of Dietary Life
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    • v.11 no.4
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    • pp.235-246
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    • 2001
  • The survey on the practice of the memorial ceremonial food in Chuncheon area showed it varied according to social position of officiator, location(inland or seaside town) , and personal condition. The study included the foods prepared for the memorial services on the memorial day. New Year's Day and Chusok. 1. 40.4% of the subjects were in the thirties at their age, 46.6% were high school graduates, 57.3% were the first daughter-in-law, 40.4% had no religion, 30.9% were working at public administration and earned less than 1 to 1,5 million won monthly. 2. 71.7% of the subjects who replied that the ancestor worship service had to be kept were Buddhists. 55.4% of them were high school graduates, and 58.8% of them ran independent businesses. They learned how to practice the ancestor worship service from their mother before marriage or from their parents-in-law after marriage. 3. The older the officiators, the better they wanted to keep the traditional format of the service, but the Christians and Catholics wanted to change the format to western style in the future. 4. 92.7% of them served cooked milled rice. They prepared the soup in the order of beef soup, radish soup and dried Alaskan pollack soup. 5. Among cooked vegetable dishes, bracken was used the most and balloonflower root, mung bean sprout and spinach followed. Among jeon(pan-fried foods). frozen Alaskan pollack was used the most and buckwheat, mung bean and meatball followed. 6. They served san-juk(beef kebab) mostly on the ceremony. Among the grilled foods, tofu was the favorite, and croaker followed. 7. Among the fried foods. squid was the favorite, and sweet-potato and shrimp followed. Among the dried foods. they used in the order of dried Alaskan pollack, dried beef and squid. 8. Among the rice cake and traditional confectionery, they used in the order of Yak-sik(sweet rice cake), Gang-jeong(fried glutinous rice cookie), Jeol-pyun and In-jeol-mee. Among a beverage, they served Sik-hye(fermented rice drink) mostly. 9. Among fruits, apples. jujube, chestnut and dried persimmon were served. Aong a liquor, Cheongju was served mostly. 10. Soy sauce, salt and salted fermented fish were served, too.

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Investigating into the Death Years of Evergreen Conifers in Landslide Areas of Jirisan National Park and the Abrupt Growth Reduction During Their Living

  • Jun-Hui PARK;En-Bi CHOI;Yo-Jung KIM;Ju-Ung YUN;Jin-Won KIM;Hyeon-Ho MYEONG;Jeong-Wook SEO
    • Journal of the Korean Wood Science and Technology
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    • v.52 no.4
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    • pp.319-330
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    • 2024
  • The present study aimed to investigate the death years of conifers to verify the time difference between landslide occurrence in 2011 and tree mortality near Chibanmok and Jangteomok shelters in the Jirisan National Park. Furthermore, abrupt growth reduction was also investigated to verify the living conditions when they were living. For the study, tree-ring analysis was conducted by selecting 14 living Abies koreana near the landslide area and 7 dead ones in the landslide area in the Chibanmok site, and 13 living conifers (7 Picea jezoensis, 5 A. koreana, and 1 Pinus koraiensis) near landslide area and 4 dead ones (2 P. jezoensis and 2 A. koreana) in landslide area in the Jangteomok site. Using the tree-ring samples from living A. koreana 137-year long chronology (1885-2021) was established for the Chibanmok site and 364- and 65-year long P. jezoensis (1658-2021) and A. koreana (1957-2021) chronologies was built for the Jangteomok site. Through the synchronization test between the tree-ring time series from dead conifers and the corresponding chronologies, it was verified that the death of conifers in the landslide areas occurred after 2011, when the landslide happened, except for only one tree. It was further verified through the abrupt growth reduction test that the growth condition of dead conifers before the landslide in 2011 was satisfactory.

Structures of Service Quality, Contributions and Satisfaction : A Study of International Film Festivals in Korea (국제 영화제의 서비스 품질 및 기여도 인식과 만족도의 관계에 관한 연구)

  • Song, Yosep
    • Proceedings of the Korea Contents Association Conference
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    • 2009.05a
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    • pp.348-353
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    • 2009
  • The present study attempted to identify the relationship among cognition of service quality, cognition of contribution, and satisfaction in the international film festival context. A sample survey of 1,897 visitors of eight major international festivals held in Korea was administered throughout the year 2008. The factor analysis identified four factors of service quality. The structural modeling confirmed that all the four service quality factors and cognition of contribution positively affected the satisfaction. The study revealed the constructs of service quality, contribution, and satisfaction in the international film festival context.

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