• Title/Summary/Keyword: Service facilities

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Effect of Education Service Quality on Learning Satisfaction and Education Institution Loyalty of Fashion Major Degree Programs in the Academic Credit Bank System (학점은행제 패션전공 학위과정 교육서비스품질이 학습만족도와 교육기관충성도에 미치는 영향)

  • Yi, Hye-Yun;Park, Myung-Ja
    • Journal of the Korea Fashion and Costume Design Association
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    • v.19 no.3
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    • pp.89-97
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    • 2017
  • The purpose of this study is to analyze the difference and influence of educational institutions and majors on education service quality, learning satisfaction, and educational institution loyalty, and to provide information on an Academic Credit Bank System appropriate for the two types of education institutions and learners. Looking at the difference in education service quality, learning satisfaction and educational institution loyalty, Lifelong Education Organizations of Universities showed positive awareness compared to Job Technical colleges. Especially, differences in awareness regarding quality of education facilities were largest, followed by educational institution loyalty and learning satisfaction. Looking at the difference in awareness according to educational institution and majors, learners at Lifelong Education Organizations of Universities had positive awareness compared to Job Technical colleges in terms of quality of facilities, learning satisfaction and educational institution loyalty. No difference was found according to major. Looking at the effect of awareness of education service quality on learning satisfaction and educational institution loyalty, factors of education service quality affected learning satisfaction in the order of education>administration>facilities for Lifelong Education Organizations of Universities, and the effect on educational institution loyalty was found in the order of administration> education with no effect shown by facilities. For learners at Job Technical colleges, factors of education service quality affected learning satisfaction in the order of administration>education>facilities. Influence on loyalty to educational institution was found in the order of administration>facilities>education.

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Evaluation of Service Quality in Aged Care Facilities : A Focus Group Study (노인장기요양시설 서비스의 질 평가 탐색 : 포커스 그룹 연구)

  • Lee, JungSuk;Lee, Yong-Mi;Hwang, RahIl
    • Journal of Korean Public Health Nursing
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    • v.31 no.1
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    • pp.19-33
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    • 2017
  • Purpose: This study was conducted to explore the meaning and contents of high-quality aged care facilities and provide basic data for evaluation of service quality in such facilities. Methods: The focus group interviews and participants consisted of two user groups, for a total of 16 family caregivers of the elderly living in facilities and four service provider groups, for a total of 26 chief managers and caregivers working in aged care facilities. All interviews were recorded and transcribed as they occurred. Content analysis was used and debriefing notes were referred to in order to analyze the data. Results: Four themes of a high-quality aged care facility emerged from the analysis; 1) a place to rest for comfortable later years; 2) systematic value-based management; 3) providing professional care; 4) comprehensive service provision in response to diverse needs. Conclusion: The findings of the study showed the importance of client centered care and ethical mindset of providers, which had not been included in the existing quality evaluation programs. Based on these results, medical treatments, end-of-life care and more comprehensive and extended services including family care need to be provided in facilities to ensure good quality aged care.

The Study on Sensor based Service Model of Traffic Facilities (센서 기반의 교통시설물 서비스 발전방향에 관한 연구)

  • Lee, Yong-Joo;Kim, Jy-So;Chang, Hoon;Jeong, Jin-Seok
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.26 no.4
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    • pp.415-421
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    • 2008
  • The purpose of this study is to provide a sensor based service model for traffic facilities in u-City through analysing the present condition of urban infrastructure, especially traffic facilities management. In order to achieve this purpose, we did a comparative analysis of internal and external situation of ITS(Intelligent Transport System) and classified service for traffic facilities to 3 categories, namely traffic flow management, traffic information offering, formation of road structure. Also, we examined technological trend of USN(Ubiquitous Sensor Network). Through this process, we present a sensor based service model of traffic facilities for building sustainable road environment.

Factors for Choice on Dental Care Facilities among Dental Patients in Dageu (대구지역 치과환자들의 치과 의료기관 선택기)

  • Lee, Hyun-Ju;Hwang, Tae-Yoon;Park, Sa-Ra
    • The Korean Journal of Health Service Management
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    • v.7 no.1
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    • pp.145-153
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    • 2013
  • The purpose of this study is to identify if dental patients discriminate between dental clinic and dental hospital and the related factors for choice of dental facilities. A self-administered questionnaire survey was conducted from March 21 to April 11, 2011. Among 430 dental patients who visited dental clinic or dental hospital twice or more in Daegu, 410 dental patients were included in analysis. A total of 73.6% of the dental clinic visitors recognized correctly that the visiting facility was dental clinic and 82.3% of dental hospital visitors did correctly. Therefore, it can be said that dental hospital visitors recognize better the type of dental care facilities they visit. When it comes to choosing the dental facility, there were not much differences between the clinic and hospital patients in this study. Human resources, facilities and equipment, service are factors for choosing dental clinic and dental hospital in order. However, modern dental facility and equipment were more important factor for patients to choose dental hospital than clinic. It will be necessary for dental clinic or dental hospital to develop its own specific service to fulfill dental patients' needs through further studies on factors for choosing dental facilities.

Evaluation of Vulnerability on Rural Emergency Relief Service using Text Mining (Text Mining 기법을 활용한 농촌마을 긴급구호서비스 접근 취약성 평가)

  • Woo, Jaehyeong;Park, Jinseon;Yoon, Seongsoo
    • Journal of Korean Society of Rural Planning
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    • v.24 no.1
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    • pp.67-74
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    • 2018
  • The rural areas are large residential space with fewer people than urban areas. That is why they are vulnerable to social services such as health care and security. This research analyzed the vulnerability of emergency relief service in rural village through text mining and the weighting value have been calculated. Based on the calculated statistics data, the police facilities are the most important, While the fire fighting and hospital facilities are important as well. In addition, the distance from the emergency relief service facility to the rural village was confirmed by using Open API. By combining these results, The vulnerable areas of the rural villages and the emergency relief service facilities were calculated and classified into 5 levels. For rural areas, the 1st class will have 33 places, following by 1,179 in 2nd class, 199 in 3rd class, 17 in 4th class and 8 in 5th class. Hence in order to further supplement the vulnerable areas to emergency relief service in villages, geographical relocation and policy approach of emergency relief service facilities are necessary.

Analysis of Urban Planning Facility Service Area according to Bus Passenger Traffic in Jinju (진주시 버스 이용객 통행에 따른 도시계획시설 서비스 권역 분석)

  • Bae, Su-Min;Lee, So-Yeong;Joo, Hee-Sun
    • Journal of the Korean Institute of Rural Architecture
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    • v.24 no.4
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    • pp.1-8
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    • 2022
  • This study aims to investigate the gap in accessibility to urban planning facilities between living spheres in local small and medium-sized cities. In this study, OD data between administrative dongs of public transportation users was constructed to analyze the living shpere, and community analysis was conducted based on cohesion between data. As a result of the analysis, it was confirmed that a total of 10 clusters (mid-living areas) were formed, and the topographical difference between the 11 middle living areas established in the existing Jinju City Basic Plan and the single living areas were actively exchanged to form a community with other administrative dongs. Next, the analysis of the service area of urban planning facilities for mid-living areas was conducted based on the road network. As a result of analyzing the area accessible within 5, 10, and 15 minutes, educational facilities, public facilities, cultural facilities, tourism, and green facilities could be reached within 15 minutes in most mid-living areas. On the other hand, there were many areas where access to transportation facilities, medical facilities, and cultural facilities was difficult within 15 minutes. In particular, the accessibility of the outer living area and the central living area were different. To improve the quality of life of citizens, using urban planning facilities in Jinju-si and establishing related plans in urban basic plans, it is necessary to conduct a study on service areas through network analysis.

A basic study for Introduction of Standards Governing Compensation for Design Service of Mechanical Facilities of Buildings (건축기계설비 설계용역 대가기준 도입을 위한 기초연구)

  • Han, Jae-Goo
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2017.11a
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    • pp.189-190
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    • 2017
  • As buildings take on more advanced features, mechanical facilities of buildings are accounting for increasingly greater significance in building construction projects. However, mechanical facility designers are forced to be content with design service fees that do not properly compensate their excessive workload, with lowest-bid-first tendering practices compounding their economic woes. In relation to this, this Study aims to offer suggestions for better standards for compensation of design service for mechanical facilities of buildings, highlighting five key suggestions in consideration of relatively small size of work and unmatched long duration of work.

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Analysis of Calibration Facilities for Acoustic Doppler Current Profilers (ADCPs) (초음파 도플러 유속계 교정 시설 현황)

  • Lee, Jung-Han;Hwang, Keun-Choon;Kim, Eun-Soo
    • Ocean and Polar Research
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    • v.33 no.2
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    • pp.171-183
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    • 2011
  • Despite technological developments and application advances of Acoustic Doppler Current Profilers (ADCPs), no standard procedure has been adopted or accepted for calibration of ADCPs. Limitations of existing facilities for calibrating ADCPs, the complexity of ADCP instruments, and rapid changes in ADCP technology are some of the reasons why a standard procedure has not been adopted. However, there is increasing realization of the need for effective Quality Assurance (QA) and as part of that the importance of standardized calibration. In this study, the significance of calibration and QA plans for ADCPs is discussed and the calibration facilities for ADCPs at home and abroad are reported. Furthermore, the method for calibrating ADCPs using a towed car and its limitations are discussed. This study contributes to discussions surrounding the establishment of standard procedures for calibrating ADCPs and QA plans, and the construction of calibration facilities in the future.

A Service Facilities Evaluation of Inland River Cruise Ship by Pre-Post Comparison Based on IPA Methods (IPA분석방법에 의한 내륙연안 크루즈선의 서비스시설 사전-사후 비교 평가)

  • Wang, YiJue;Zhang, YunYao;Park, Keun-Soo
    • The Journal of the Korea Contents Association
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    • v.19 no.9
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    • pp.521-534
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    • 2019
  • From the day of luxurious inland river cruise ship started in Chongqing, China, the controversy is continuous; some people think those luxurious cruise ships on inland river might reduce the experience to enjoy the scenery of the Three Gorges, while some people think, which could improve the experience. In the study, the service facilities provided by luxurious inland river cruise ship will be evaluated by Pre-Post comparison based on IPA methods. After a review of the service facilities provided by luxurious inland river cruise ship running on Three Gorges areas. The tourists who would take the trip were asked to fill an questionnaire to examine the desired service facilities performance, which represents the highest level of the service facilities of the cruise ship that is expected by customers. After the trip, they were asked again to fill another questionnaire to examine the importance of service facilities and the performance of service. Pre-Post comparison would be examined to tell whether there is any change between pre and post experience. IPA would be used to evaluate the service facilities provided by inland river cruise ship. At last, some strategic suggestions to the development of inland river cruise ship are made.

A Study on the appropriateness of Public Facilities Scale (기능전환에 따른 동사무소 공간의 적정규모에 관한 연구)

  • Lee Jeong-Ho
    • Journal of the Korean housing association
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    • v.16 no.1
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    • pp.65-72
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    • 2005
  • With the changing consciousness of community people and the rising standard of living, there has recently been an emphasis on the creation of public facilities' new functions and their role as local community facilities. This changing trends are accordingly requiring a change in spatial structure of the public facilities. In this study, an analysis was conducted with 24 public facilities situated in the Buk-gu district of Daegu to identify the adequacy of their space scale after functional variation. The results of this study are summarized as follows. 1) The site area of public facilities has been being widened after functional variation since more spaces are needed to provide an outdoor resting space with community people, expand a parking space, and operate a community center. 2) The factors that had a direct effect on the change in the use of space are the reduced space for administrative work and the expanded scope of the community center's function. Specifically, the areas of activities for civil service and administrative work and for reserve forces have been reduced due to reduction of function, and floor division by each function group has been becoming stricter due to addition of a community center's function. 3) It was shown that in terms of the space for functions of public facilities, spaces for civil service and waiting have increased mostly after function variation. After functional variation, the scale of spaces for civil service and administrative work has been being planned within the range of $200\~300 m^2$, regardless of the number of population to be covered by public facilities. 4) The space for public use is showing the greatest increase in public facilities which have been built after functional variation. The major factors seem to be the increased moving passages, the expanded convenient facilities for community people, and the increased convenient facilities for disabled. Facilities scale plans have been being made more systematically, compared to the conventional facilities.