• 제목/요약/키워드: Service design method

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불확실한 환경에서의 JIT시스템 강건설계에 관한 연구 (A Study on Robust Design of JIT System in Uncertain Environment)

  • 조용욱;박명규
    • 대한안전경영과학회지
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    • 제2권2호
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    • pp.29-40
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    • 2000
  • In this paper, under JIT kanban system designed by Moeeni, each performance measures (service level, inventory level) identify the robust optimal level at a uncertain environment, and when there are multiple performance characteristics, it propose the optimal design-method and the optimal level decision-method, which consider multiple performance characteristics.

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Effective width of steel-concrete composite beams under negative moments in service stages

  • Zhu, Li;Ma, Qi;Yan, Wu-Tong;Han, Bing;Liu, Wei
    • Steel and Composite Structures
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    • 제38권4호
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    • pp.415-430
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    • 2021
  • The effective flange width was usually introduced into elementary beam theory to consider the shear lag effect in steel-concrete composite beams. Previous studies have primarily focused on the effective width under positive moments and elastic loading, whereas it is still not clear for negative moment cases in the normal service stages. To account for this problem, this paper proposed simplified formulas for the effective flange width and reinforcement stress of composite beams under negative moments in service stages. First, a 10-degree-of-freedom (DOF) fiber beam element considering the shear lag effect and interfacial slip effect was proposed, and a computational procedure was developed in the OpenSees software. The accuracy and applicability of the proposed model were verified through comparisons with experimental results. Second, a method was proposed for determining the effective width of composite beams under negative moments based on reinforcement stress. Employing the proposed model, the simplified formulas were proposed via numerical fitting for cases under uniform loading and centralized loading at the mid-span. Finally, based on the proposed formulas, a simplified calculation method for the reinforcement stress in service stages was established. Comparisons were made between the proposed formulas and design code. The results showed that the design code method greatly underestimated the contribution of concrete under negative moments, leading to notable overestimations in the reinforcement stress and crack width.

이재민 맞춤형 실내 임시주거시설의 생활서비스 개선을 위한 서비스디자인 연구 (A Study on the Service Design for the Improvement of Living Service in the Temporary Residential Facilities for the Victims)

  • 김창룡;김정우
    • 한국재난정보학회 논문집
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    • 제16권3호
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    • pp.526-541
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    • 2020
  • 연구목적: 본 논문은 서비스디자인 방법론을 통해 이재민들의 니즈와 불만사항을 파악 및 분석하여 문제점을 도출하고 이를 개선할 수 있는 실내 임시주거시설에서의 맞춤형 생활서비스를 제공하는 것을 목적으로 한다. 연구방법:더블 다이아몬드 프로세스에 맞춰 발견, 정의, 개발, 그리고 전달 순으로 진행한다. 발견 단계에서는 선행연구 분석과 설문 조사를 통해 이재민의 니즈와 불만사항을 파악한다. 정의단계에서는 실내 임시주거시설 생활서비스의 문제점을 좀 더 구체화하기 위해 페르소나 기법과 시나리오를 작성한다. 개발 단계에서는 현재 실내 임시주거시설에서 제공하는 모든 서비스 프로세스를 상세하게 도식화하여 서비스 블루프린트 작성 및 기존 서비스 전달 과정에서 문제가 발생하는 구간을 발견한다. 전달 단계에서는 문제가 발생하는 단계의 문제점을 개선한 서비스와 기존 서비스 비교한 뒤 개선방안을 제시한다. 연구결과: 실내 임시주거시설에 제공되는 생활서비스 중 이재민과 일반인들이 중요하다고 생각하는 프라이버시 보장 서비스, 노인 돌봄 서비스, 식사·빨래 서비스 문제를 개선할 수 있는 서비스 해결방안을 제시한다. 결론: 본 논문을 통해 제시한 해결방안을 적용한다면 실내임시주거시설에서 크게 문제가 되는 프라이버시 문제, 노인 돌봄 서비스 문제, 그리고 식사·빨래 서비스 문제 개선에 도움이 될 것으로 사료된다.

정신의료시설 내 외래부 및 건강검진센터의 환경디자인 개선 사례 및 시사점 연구 - 국립정신건강센터 건강증진과를 대상으로 (A Case Study and Implications on Improvements in Environmental Design of Outpatient Department and Health Examination Center in Mental Health Hospital - For Health Promotion Department of National Mental Health Center)

  • 노태린;이승지;서수경
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제27권3호
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    • pp.17-26
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    • 2021
  • Purpose: This study is a case study in which the space was improved by applying the design direction derived through the theoretical basis and service design process to the outpatient department and health examination center in mental health facilities used by various stakeholders. And it aims to present implications through this. Methods: The research method is based on the analysis of the service design process with a focus on literature review. Results: As a result of deriving the design direction, it was organized into 1) improvement of spatial arrangement, 2) improvement of wayfinding system, and 3) creation of comfortable environment. The design improvement plan suggested division of areas, change of nurse station location, creation of a pleasant waiting space for the outpatient department, reinforcement of access, improvement of room relocation and flow, and increased comfort of common spaces for the health examination center. Implications: First, it is necessary to expand research and application of spatial planning and environmental design reflecting the characteristics of patients and environments of mental health institutions. Second, in the medical environment, the divided territoriality should be reviewed for various stakeholders as well as the coexistence. Third, it is necessary to promote medical service and environmental improvement through the service design process.

Service Quality in Distribution Through Academics, Administration, and Facilities, Affects Brand Performance

  • FAKHRUDIN, Arif;YUDIANTO, Kifni;DHARASTA, You She Melly Anne
    • 유통과학연구
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    • 제21권1호
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    • pp.65-72
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    • 2023
  • Purpose: The purpose of this study was to determine the effect of Service Quality on Brand Performance through Satisfaction at an aviation campus in the Special Region of Yogyakarta, Indonesia. Research design, data, and methodology: This research design was hypothesis testing using primary data obtained by distributing questionnaires directly to 200 respondents who were active students at an aviation campus in the Special Region of Yogyakarta, Indonesia. The analytical method used was the Structure Equation Model (SEM). Results: The results of this study show that: (1) there was a significant and positive relationship between Service Quality and Satisfaction, (2) there was a significant and positive relationship between Satisfaction with Brand Performance, and (3) there was a significant and positive relationship between Service Quality and Brand Performance. Conclusion: This study concludes that for the dimension of Academic service quality distribution from the service quality variable, it is suggested to improve detailed recording by academic teaching staff. For the dimensions of Administrative Service Quality distribution from the Service Quality variable, it is recommended to increase the hospitality in the campus environment. For the dimensions of Facility Service Quality distribution from the Service Quality variable, it is recommended to increase satisfaction in terms of facilities on campus. For the Satisfaction variable, it is suggested to improve the performance of the staff and the academic community.

3D VR 기술을 이용한 서비스 공간의 감성적 디자인 (Affordable 3D VR Technology for Sensible Design - An Approach to Designing an End-User Oriented Service Space)

  • 윤소연;황조혜;박정아
    • 감성과학
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    • 제13권1호
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    • pp.269-278
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    • 2010
  • 최근 가상현실 시뮬레이션 기술은 컴퓨터 테크놀로지의 급속한 발달과 더불어 시각적 표현과 인터랙션의 성능은 정교화 되는 동시에, 고급 장비나 전문 지식에 의존하지 않고도 사실적인 구현이 가능한 단계까지 발전해 왔다. 본 연구는 저가의 비용으로도 가능한 가상현실 시뮬레이션 테크놀로지를 바탕으로, 시각적 현실감이 뛰어난 시뮬레이션으로 서비스 환경을 구현하여 제시함으로써 실제사용자 즉, 엔드유저의 감정적인 반응을 파악하고, 그러한 과정을 기존의 디자인 프로세스에 접목하는 방안을 제안하는데 그 목적이 있다. 본 논문에서는 실제 레스토랑 디자인 프로젝트의 사례를 통해 가상현실 테크놀로지를 사용한 시뮬레이션의 구체적인 개발과정 및 적용과정을 살펴보았다. 이를 통해 사용자 경험에 관한 데이터를 수집하고 분석하는 과정 그리고 시뮬레이션을 통한 결과 적용 시 고려해야 할 사항에 대해서 소개하고 있다. 본 연구는 사용자의 감정적인 반응이 중요시 되어야 하는 디자인 분야에 3차원 가상현실 시뮬레이션이 도입될 경우 유용한 지침을 제공할 수 있으리라 기대한다.

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Queuing을 이용한 UDP 설계 알고리즘과 데이터그램 분석 (Design Algorithm & Datagram Analysis of UDP using Queuing)

  • 엄금용
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2004년도 학술대회 논문집 정보 및 제어부문
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    • pp.231-233
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    • 2004
  • Queuing is waiting lines which play routing service when packet entered. Queuing is decide how and whom is going to provide priority service. This is kind of first in first out(FIFO) or weighted fair queuing(WFQ) method. In this study, UDP design using WFQ way to serve to provide service evenly and rapidly in network. Also in actuality internet, datagram analyzed by packet captured. Queuing services through the requesting port number, input, output, output queuing creation & delete, message request by internet control message protocol(ICMP). Queuing designed in control block module, input queues, input/output module composition. In conclusion, I have confirm queuing result of WFQ method by the datagram information analyzed.

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RIO-DC Buffer Design for Core Routers in DiffServ Assured Services

  • Hur, Kyeong
    • Journal of information and communication convergence engineering
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    • 제9권5호
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    • pp.539-544
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    • 2011
  • In this paper, a parameter optimization method of RIO-DC (RED (Random Early Detection) with In and Out-De-Coupled Queues) scheme for Assured Service (AS) in Differentiated Services (DiffServ) is proposed. In order to optimize QoS (Quality of Service) performance of the RIO-DC policy for AS in terms of maximum tolerable latency, link utilization, fairness, etc., we should design router nodes with proper RIO-DC operating parameter values. Therefore, we propose a RIO-DC configuration method and the admission control criterion, considering the allocated bandwidth to each subclass and the corresponding buffer size, to increase throughput for In-profile traffic and link utilization. Simulation results show that RIO-DC with the proposed parameter values guarantees QoS performance comparable with the RIO scheme and it improves fairness between AS flows remarkably.

프리컨스트럭션 서비스 도입을 위한 BIM 기반 설계 최적화 및 시공성 검토 (BIM based Design Optimization and Constructability Improvement for Adoption of Pre-construction Service.)

  • 이창희;이정호
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2017년도 추계 학술논문 발표대회
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    • pp.187-188
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    • 2017
  • Korean government is trying to adopt 'CM at Risk(CMR)' method to solve some problems of traditional project delivery method such as cost increase, delay, low quality. Pre-construction service(PCS) is a project management methodology of CMR and BIM is the best tool for efficient PCS execution. PCS is consisted of several main items such as Target costing, Cost trending, GMP, Design optimization, Constructability review and Productivity. The purpose of this research is to analyse contractor's PCS application case result and to find improvement items.

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인공지능 기반 서비스 로봇을 위한 영상처리 프로세서 설계 (Image Processing Processor Design for Artificial Intelligence Based Service Robot)

  • 문지윤;김수민
    • 한국전자통신학회논문지
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    • 제17권4호
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    • pp.633-640
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    • 2022
  • 다양한 분야에 서비스 로봇이 적용됨에 따라 각 임무에 적합한 영상처리 알고리즘을 빠르고 정확하게 수행할 수 있는 영상처리 프로세서에 관한 관심이 높아지고 있다. 본 논문에서는 로봇에 적용 가능한 영상처리 프로세서 설계방법을 소개한다. 제안한 프로세서는 CPU, GPU, FPGA가 융합된 형태로 AGX 보드, FPGA 보드, LiDAR-Vision 보드, Backplane 보드로 구성된다. 제안한 방법은 시뮬레이션 실험을 통해 검증한다.