• 제목/요약/키워드: Service Utilization

검색결과 2,221건 처리시간 0.032초

효율적인 정보 저장과 활용을 극대화하기 위한 IoE 서비스 프로세스 연구 (IoE Service Process Research to Maximize Efficient Information Storage and Utilization)

  • 장영현;오상엽;고창배
    • 한국인터넷방송통신학회논문지
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    • 제15권6호
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    • pp.31-35
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    • 2015
  • 효율적인 정보의 저장과 활용을 극대화하기 위한 IoE 서비스 프로세스를 상호연결, 데이터 수집, 저장, 체계화, 분석, 공유의 5단계로 분류한다. IoE 서비스 프로세스의 2가지 핵심 처리요소로서 유용한 지식을 안전하게 보호하는 것이 저장처리이고, 저장처리에서 유용한 지식을 이용하는 것을 활용처리라 한다. 이 처리과정에서 과거의 경험 자료를 기반으로 미래 활용을 대비할 수 있다는 중요한 사항을 선택할 수 있다. 과거의 경험은 체계화되고 보호된 처리자료이고 미래에 대비하는 것이 분석을 통한 공유된 활용처리다. 본 논문은 효율적인 정보 저장과 활용을 극대화하기 위하여 IoE 서비스 프로세스의 다양한 방안들을 제안하고 연구한다.

치과 내원환자들의 스켈링과 정기검진 및 전화서비스와의 관련성 (Relationship between scaling, regular check-up and dental telephone services in dental clinic patients)

  • 김윤정;김선영;김지희
    • 한국치위생학회지
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    • 제14권1호
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    • pp.33-38
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    • 2014
  • Objectives : The purpose of the study is to investigate satisfaction, awareness and utilization of dental telephone services in dental clinic patients. Methods : A self-reported questionnaire was filled out by 220 dental clinic patients in G metropolitan city from March 11 to September 27, 2013. The data were analyzed by a descriptive analyses, ${\chi}^2$-test and relevant factors were determined using logistic regression analysis by SPSS 12.0. Results : The experience rate of scaling was 68.0% and the average number was $1.04{\pm}1.13$. The experience rate of regular check-up was 41.0% and the average number was $1.01{\pm}1.29$. Satisfaction and utilization rate of scaling and regular checkup was higher than that in those who did not receive the services. The major variables influencing the experience of scaling were woman, utilization of dental telephone service and regular check-up were awareness, utilization of dental telephone service and reason of utilization of dental telephone service(preventive). Conclusions : The dental telephone service in dental patients improved oral health. Accordingly, it is necessary to develop the professional dental hygiene program for oral health in dental patients.

여성농업인의 테크노 스트레스가 인터넷 정보활용에 미치는 영향 - 정보서비스 수용성에 대한 매개 효과 - (The Effect of Technostress on the Utilization of Internet Information in Woman Farmers - Mediating Effect on Information Service Acceptability -)

  • 김현영;최정신;최윤지;정진이
    • 농촌지도와개발
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    • 제28권1호
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    • pp.25-39
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    • 2021
  • This study aims to identify the causation effect between technostress and utilization of Internet information and meditation effect of information service acceptability between technostress and Internet information utilization. The data were collected from 503 woman farmers aged 20 to 65 across the country. The analysis performed a three-stage mediated regression of Bron, & Kenny (1986), using the SPSS 21.0 statistical package. The importance of accepting information services has been identified in the Sobel test. According to the analysis of the medium effect on information service acceptability, information service acceptability has a partial medium effect on the technological stress of woman farmers and the level of Internet information utilization. In order to lower the technology of woman farmers in the future, it is necessary to find ways to improve new perceptions of information technology and increase acceptability of information services.

노인요양시설 거주자의 장기요양등급에 따른 요양서비스 및 자원이용량 분석 (Relationship between Resource Utilization and Long-term Care Classification Level for Residents in Nursing Homes)

  • 이민경;김은경
    • 대한간호학회지
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    • 제40권6호
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    • pp.903-912
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    • 2010
  • Purpose: This study was conducted to examine whether the level of classification for long-term care service under longterm care insurance reflects resource utilization level for residents in nursing homes. Methods: From 2 long-term care facilities, the researchers selected 95 participants and identified description and time of care services provided by nurses, certified caregivers, physical therapists and social workers during a 24-hr-period. Results: Resource utilization level was: 281.04 for level 1, 301.05 for level 2 and 270.87 for level 3. Resource utilization was not correlated with level. Differences in resource utilization within the same level were similar with the coefficient of variance, 22.7-27.1%. Physical function was the most influential factor on long-term care scores (r=.88, p<.001). The level for long-term care service did not reflect differences in resource utilization level of residents on long-term care insurance. Conclusion: The results of this study indicate that present grading for long-term care service needs to be reconsidered. Further study is needed to adjust the long-term care classification system to reflect the level of resource utilization for care recipients on the long-term care insurance.

아동·청소년 관련 공공 서비스 이용 분석: 학교급별 차이 (Analysis of Public Service Utilization for Children and Youth : comparison among different age groups)

  • 장연진;서정아
    • 한국콘텐츠학회논문지
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    • 제20권6호
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    • pp.653-667
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    • 2020
  • 본 연구는 아동·청소년 관련 시설 및 기관을 이용하는 초, 중, 고 학생들의 이용 실태와 중복 이용 경험을 분석하여, 효과적인 아동·청소년 서비스 전달체계를 제안하기 위한 목적을 지니고 있다. 이를 위해, 아동과 청소년이 이용하는 공공 서비스 전달체계를 중심으로 초, 중, 고 학교급별 차이를 통계 분석과 네트워크 분석방법을 활용하여 분석하였다. 주요 연구결과에 따르면, 일반 시설(기관) 이용율에서 학교급별 차이가 나타난 곳은 주민자치센터, 청소년수련관(수련원), 건강가정지원센터, 보건소, 시청·도청, 군청·구청, 교육청이었다. 복지 시설(기관) 중에서는 위(Wee)센터, 위(Wee) 스쿨, 지역아동센터에서 학교급별 차이가 나타났다. 네트워크 연결 중심성 분석에서는 초등학생은 보건소, 중학생은 청소년 수련관, 고등학생은 주민자치센터가 가장 높게 나타나, 자체 및 중복 이용자 수가 가장 높은 것으로 조사되었다. Concor를 이용한 구획화 결과에서도 동일한 시설(기관)이라도 학교급에 따라 서로 다른 기관 간 연계가 이루어지고 있는 것으로 나타났다. 이러한 연구결과를 토대로 향후 아동·청소년 서비스 전달체계의 질적 개선을 위해서, 생애주기적 특성을 고려한 통합 게이트웨이 구축과 개인별 시설(기관) 이용 데이터베이스 개발을 제안하였다.

서비스 종사자의 개인-직무적합성이 감정지능 및 직무만족에 미치는 영향에 관한 연구 (Study on Effects of Person-Job Fit of High Touching Service Employees on Emotional Intelligence and Job Satisfaction)

  • 김유경
    • 유통과학연구
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    • 제14권4호
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    • pp.81-92
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    • 2016
  • Purpose - In recent years, management scholars have expressed growing interest in the concept of person-Job fit because of having many benefits for employees' attitudes and behaviors. The related research is needed to determine what specific types of fit are related to each other, and to get important individual outcomes. Person-job fit of employees in service organization plays an important role in company as well as person in service industry. Person-job fit, representing the consistency between person (service provider) and job (service provided to the customers), gives significant and positive effects on the attitude and behavior of service provider. On the basis of the study background, the purpose of this study is as follows. First, we would like to examine the effects of person-job fit of service provider on their emotional intelligence. Emotional intelligence is divided into four sub-factors such as self-understanding, understanding others, emotional utilization, and emotional regulation. Second, we would like to identify the relationships between job satisfaction and sub-factors such as self-understanding, understanding others, emotional utilization, and emotional regulation. Research design, data, and methodology - We performed structural equation model using Spss 18.0 and Amos 20.0 in order to verify the hypotheses. Subjects were golf service assistants who were high-touching service with high degree in interaction and long contact time with customers. 178 out of the total 200 surveys were used in evaluation from helpers of golf service working as full-time service provider after selecting two locations of golf course located near Busan. From the evaluation of reliability and validity with variables used in this research, they satisfied and confirmed certain standard. Results - The results are as follows. First, as the results of identifying the relationships between person-job fit and emotional intelligence of service provider, person-job fit did not have positive and significant effect on self-understanding. On the other hand, it affected positively and significantly other factors in emotional intelligence such as emotion to others, emotional utilization, and emotional regulation. Second, as the results of identifying the relationship between emotional intelligence and job satisfaction, sub-factors in emotional intelligence such as emotion to others, emotional utilization, and emotional regulation except self-emotion affected significantly and positively job satisfaction. However, self-emotion did not have significant and positive effects on job satisfaction. Conclusion - These results will be valuable and used for service providers. In addition, many service providers will recognize that person-job fit is very important to get a job. This research has a purpose on the assumption that appropriateness between individual and task in service industry shall act as major influence in emotional intelligence of service provider. Recognitive ability of service provider is also very important per characteristics of service, but emotional intelligence that interacts and connected directly with most customers can be a very meaningful factor as well. Emotional intelligence allows people to recognize, understand, and empathize the emotion of customers shall be a positive reinforcement for customers to evaluate the service ultimately.

지역소멸수준과 지역의 총 의료이용 간의 관계 (Relationship between the Level of Local Extinction and Total Medical Service Uses)

  • 박지해;오재환;강제구;정윤지;이광수
    • 보건행정학회지
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    • 제33권3호
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    • pp.253-263
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    • 2023
  • Background: The purpose of this study was to explore the relationship between the local extinction index and total medical service utilization. Methods: A fixed effects model in panel analysis was performed for the 228 administrative districts in Korea. The statistical yearbook on the usage of medical services by region and Korean Statistical Information Service data were used from 2010 to 2019 for analysis. Medical service utilization was represented by the number of visits day, the number of inpatient days, and medical charges. Control variables were selected by using an Anderson model. The local extinction index was calculated using resident registration population data. Results: Descriptive statistics showed that the number of areas at risk of extinction increased from 61 to 95 for the study years. In addition, the number of visits, the number of inpatient days, and medical charges all increased during the study years. After controlling for variables affecting medical service utilization and doing a panel fixed effects model, the result suggested that a one-step increase in the local extinction index was significantly associated with a 12.29% decrease in medical charges of inpatients, a 7.33% decrease in medical charge of outpatient, a 5.21% decrease in the number of inpatient day, and a 5.54% decrease in the number of visits day. Conclusion: This study showed that the higher the region's extinction risks, the higher the region's total medical service utilization. The results of this study suggested that there was a disparity in medical service utilization between areas at risk of extinction and areas not at risk of extinction, so measures should be taken to address this disparity.

상수의 데드라인 계산 비용으로 높은 네트웍 유용도를 얻는 서비스 곡선 할당 방식 (Service Curve Allocation Schemes for High Network Utilization with a Constant Deadline Computation Cost)

  • 편기현;송준화;이흥규
    • 한국정보과학회논문지:정보통신
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    • 제30권4호
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    • pp.535-544
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    • 2003
  • 통합 서비스망은 실시간 응용들에게 고품질의 서비스를 제공하기 위해서 종단간 지연의 한계를 보장해야 한다. 이러한 보장 서비스는 라우터의 출력 포트에 설치되는 실시간 스케줄러에 의해서 제공된다. 그러나 현재까지 연구된 스케줄링 알고리즘들은 네트워크 유용도 혹은 확장성(scalability)에 문제점을 갖고 있다. 여기서 네트워크 유용도는 얼마나 많은 실시간 세션들을 승인할 수 있는 지를 의미한다. 본 논문은 서비스 곡선 알고리즘에서 높은 네트러크 유용도와 확장성 양쪽을 모두 성취할 수 있는 서비스 곡선 할당 방식을 제안한다. 서비스 곡선 알고리즘의 가장 큰 특징은 서비스 곡선 할당 방식에 따라서 네트워크 유용도와 확장성 모두가 결정된다는 점이다. 일상적인 믿음과 반대로, 데드라인을 계산할 때 전체 서비스 곡선이 아닌 일부만이 사용됨을 증명한다. 이 사실로부터 우리는 데드라인을 계산하는 비용이 상수 시간인 서비스 곡선 할당 방식을 제안한다. 또한, 수치결과를 통해서 제안하는 방식이 mutirate 알고리즘을 포함한 GPS 알고리즘들보다 더 높은 네트워크 유용도를 성취함을 보인다. 우리가 아는 한, 서비스 곡선 알고리즘이 제안하는 서비스 곡선 할당 방식을 채용하면 동일한 확장성을 갖는 스케줄링 알고리즘들 중에 가장 놀은 네트워크 유용도를 성취한다.

노인의 사회자본과 건강위해 행위 및 건강수준이 의료서비스 이용에 미치는 영향 (The effect of social capital, health risk behavior and health status on medical care utilization by the elderly)

  • 우경숙;서제희;김계수;신영전
    • 보건행정학회지
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    • 제22권4호
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    • pp.497-521
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    • 2012
  • Objectives This study aimed to investigate the effect of social capital, health risk behavior and health status on medical care utilization by the elderly. The data and Research method Data were obtained from the 4th wave survey of the Korea Welfare Panel Study. 4,087 household members aged 65 years and over were subject to analysis. Descriptive statistics are used to describe the basic features of the data in a study. we performed a structural equation modeling(SEM) analysis to evaluate the effect of social capital and mediating effect of health risk behavior and health status. Results Results showed that factors related to medical care utilization of the elderly were different depending on types of service (inpatient and outpatient service) except health status. Age, higher social capital, more health-risk behavior and poorer health status were associated with increased use of inpatient service. Social capital was found to have a positive direct effect on it. Also, social capital had an indirect effect on reducing use of inpatient services by improving health status. On the other hand, lower age and higher household income tended to increase use of outpatient service, while higher social capital and higher health status were inversely related. Social capital had a direct effect and an indirect effect on reducing use of outpatient service and, at that time, health status played a mediating role. Conclusions Social capital may contribute to improve health status and indirectly reduce medical care utilization of the elderly by enhancing their health status. These results provide evidence that more policy and strategy considerations should be needed for the elderly to strengthen their social capital in order to enhance their levels of health and more efficient utilization of medical care.

Insights into the genetic diversity of indigenous goats and their conservation priorities

  • Liu, Gang;Zhao, Qianjun;Lu, Jian;Sun, Feizhou;Han, Xu;Zhao, Junjin;Feng, Haiyong;Wang, Kejun;Liu, Chousheng
    • Asian-Australasian Journal of Animal Sciences
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    • 제32권10호
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    • pp.1501-1510
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    • 2019
  • Objective: An experiment was conducted to evaluate genetic diversity of 26 Chinese indigenous goats by 30 microsatellite markers, and then to define conservation priorities to set up the protection programs according to the weight given to within- and between-breed genetic diversity. Methods: Twenty-six representative populations of Chinese indigenous goats, 1,351 total, were sampled from different geographic regions of China. Within-breed genetic diversity and marker polymorphism were estimated calculating the mean number of alleles, observed heterozygosities, expected heterozygosities, fixation index, effective number of alleles and allelic richness. Conservation priorities were analyzed by statistical methods. Results: A relatively high level of genetic diversity was found in twenty-four population; the exceptions were in the Daiyun and Fuqing goat populations. Within-breed kinship coefficient matrices identified seven highly inbred breeds which should be of concern. Of these, six breeds receive a negative contribution to heterozygosity when the method was based on proportional contribution to heterozygosity. Based on Weitzman or Piyasatian and Kinghorn methods, the breeds distant from others i.e. Inner Mongolia Cashmere goat, Chengdu Brown goat and Leizhou goat obtain a high ranking. Evidence from Caballero and Toro and Fabuel et al method prioritized Jining Gray goat, Liaoning Cashmere goat, and Inner Mongolia Cashmere goat, which agree with results from Kinship-based methods. Conclusion: Conservation priorities were determined according to multiple methods. Our results suggest Inner Mongolia Cashmere goat (most methods), Jining Gray goat and Liaoning Cashmere goat (high contribution to heterozygosity and total diversity) should be prioritized based on most methods. Furthermore, Daiyun goat and Shannan White goat also should be prioritized based on consideration of effective population size. However, if one breed can continually survive under changing conditions, the straightforward approach would be to increase its utilization and attraction for production via mining breed germplasm characteristics.