• Title/Summary/Keyword: Service Sharing

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운영비용을 고려한 자전거 쉐어링의 최적 재고수준 (Optimal Inventory Level of Bicycle Sharing Service Considering Operation Costs)

  • 김진식;이철웅
    • 한국컴퓨터정보학회논문지
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    • 제20권1호
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    • pp.163-173
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    • 2015
  • 본 논문에서는 자전거 쉐어링 사업을 중심으로 창원시 누비자 자전거 쉐어링 서비스의 최적 재고 수준을 유지하며 시스템 운영비용을 최소화하는 방법을 제안한다. 쉐어링 서비스란 일반적으로 시간단위로 차량을 렌트하는 개념으로 렌터카보다 편리한 서비스로 이용자의 수가 많아지고 있는 추세이다. Vehicle sharing service는 다음 세대 차량과 함께 sustainable transportation 의 수단으로써 급부상하고 있다. 지구 온난화의 심화와 함께 이산화탄소 배출량의 감소에 관심이 집중되면서 기존의 차량의 내연 기관을 하이브리드 혹은 전기차로 변화하고 있으며, 기존의 대중교통 시스템을 다각화로 발전하고 있다. 그 중 실현 가능성이 높은 분야인 자전거 쉐어링 분야이며, 이미 지방 자치 단체 중심으로 자전거 쉐어링 사업이 이루어지고 있다. 본 연구에서는 자전거 쉐어링 서비스의 각 터미널간 최적 자전거 보유수준(S-s)을 제안하는 시뮬레이션을 설계하여 운영비용을 최소화시키는 자전거 터미널의 재고수준을 제안하였다.

외식 프랜차이즈 기업의 지식공유가 관계품질 및 관계성과에 미치는 영향 (The Effects of Knowledge Sharing on Relationship Quality and Relationship Performance in Food Service Franchise Companies)

  • 정승호;정정희;이수범
    • 한국조리학회지
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    • 제23권4호
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    • pp.175-184
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    • 2017
  • In franchisee industry, it is essential for franchisors to share knowhow and also specialized knowledge in order to realize favorable relationship and performance between franchisors and franchisees. Particularly, in mature food service industry, companies' specialized knowledge and knowhow are the core competence to obtain competitive advantage. Therefore, to create performance, it is absolutely necessary to share information and knowledge among all the franchisees. The purpose of this study is to verify relationship between franchisors' information sharing perceived by food service franchise owners, relationship quality, and relationship performance. A survey was done to food service franchisees, and total 297 samples were used to analyze the structural equation model. According to the analysis results, food service franchise companies' information sharing is significantly correlated with quality of relationship with franchise owners in a positive way. Also, franchisors' knowledge sharing has significant influence on performance of relationship with franchisees in a positive way. The components of relationship quality, trust and immersion, all influence relationship performance. Based on the results, this author suggests several implications about food service franchise management and information sharing.

차량공유 서비스에 대한 지각된 가치와 이용의향에 관한 연구 : 서울시 나눔카 서비스 이용자를 중심으로 (A Study of Perceived Value and Intention to Use for Car Sharing Service : Based on User Experiences Serviced by Seoul Car Sharing)

  • 박건철;송인국
    • 인터넷정보학회논문지
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    • 제20권2호
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    • pp.109-118
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    • 2019
  • 본 연구의 목적은 차량공유(Car sharing)서비스에 대한 이용자들의 서비스 수용과정을 실증적으로 분석함으로써 공유경제의 사회적 확산과 건전하고 지속가능한 공유경제 정책수립의 시사점을 제시하는데 있다. 공유경제의 세계적 관심과 확산 속에 국내에서도 유무형의 유휴자원을 공유하는 다양한 서비스 모델들이 출시되고 있다. 특히, 차량공유서비스의 경우 도심을 중심으로 한 대안적 교통체계에 대한 높은 수요와 더불어 서울을 포함한 여러 지자체에서 민-관협력 사업이 추진되며 빠르게 확산되고 있다. 본 연구에서는 서울시가 "공유도시 서울"정책의 일환으로 지난 2013년부터 추진 중인 차량공유 서비스 '나눔카' 이용자들을 대상으로 차량공유서비스 수용과정에 대한 실증적 연구를 통해 향후 서비스 개선 및 확산에 대한 산업적 시사점 뿐 아니라, 수요자 중심 정책 수립을 위한 시사점을 탐구하고자 한다. 서울시에 거주하는 나눔카 이용경험자들 중 주이용 연령대인 20대 이용자 281명을 대상으로 한 설문조사를 실시하였으며, 이들 이용자가 차량공유서비스에 대해 인지하는 가치와 이용의향의 관계를 구조적으로 분석하였다. 분석결과 차량공유서비스를 이용하기 위한 '비용'적 측면과 '효용'적 측면 모두 차량공유서비스에 대해 소비자가 지각하는 가치 형성에 유의미한 영향을 미치는 것으로 나타났으며, 아울러 이런 선행 요인들은 소비자의 지각된 가치를 매개로 서비스 이용결정에 직간접적으로 영향을 미치는 것으로 나타났다. 특히, 차량공유서비스에 대한 이용자의 지각된 가치를 형성하는데 있어, 서비스 사용과정에서의 기술적 사용 용이성이 가장 큰 영향을 미치는 요인으로 분석됨에 따라 사용자 중심의 직관적 UI와 전통적 렌탈서비스와는 차별화된 사용자 경험을 제공할 수 있는 플랫폼 전략이 서비스 성공을 위한 중요한 전략이라고 사료된다. 이러한 연구 결과는 차량공유서비스 뿐 아니라 전반적인 공유경제 모델이 사회로 확산되고 활성화 되는데 수요자 관점의 중요한 시사점을 제시할 것으로 기대된다.

소비자의 공유경제 서비스 이용태도 및 이용의도에 대한 연구 (A Study on Consumer Sharing Economy Service Usage Attitudes and Usage Intentions)

  • 이승신
    • Human Ecology Research
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    • 제55권2호
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    • pp.105-124
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    • 2017
  • The recent global economic crisis has resulted in increased discussion and attention on the sharing economy, a form of economic activity where individuals share currently available products. This study investigates consumer sharing economy usage attitudes and usage intentions by applying rational choice theory. For this study, an investigation that had 400 adult consumers from across Korea answer a structured questionnaire was conducted. A statistical approach using SPSS ver. 22.0 was used to analyze the data. The study found that the consumer's sharing economy value and participation levels were higher than usual. Higher than usual consumption patterns were seen for the construct of rational behavior theory. An analysis of the relative influence of variables regarding sharing economy usage intention also found that usage intention was higher for those who had experienced using a sharing economy services rather than those who did not have experience. In addition, the sharing economy usage intention also increased along with the values for subjective norms, sharing economy usage attitudes, sharing economy participation, sharing economy emotional benefits, and increased values. This study found that fundamental materials for consumer education should be made to eliminate difficulties that consumers have when they use sharing economy services. It is also expected that economic policy will develop to stimulate the sharing economy in a stable manner, that sharing economy-related information will be provided to consumers, and that consumer policies will be prepared to prevent consumer problems before they occur.

한국과 일본의 대학 학술정보 공유 유통 체계 비교 연구 (A Comparative Study of Academic Resource Sharing and Service System Between Korea and Japan)

  • 조재인
    • 한국도서관정보학회지
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    • 제43권4호
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    • pp.23-45
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    • 2012
  • 우리나라는 1990년대 후반부터 전국 대학 학술정보 공유 유통 체계를 구축하여 소장정보 공동 활용과 해외전자정보 공동 구매, 학술원문 공동 구축을 통한 대학 간 정보 격차 해소에 노력을 기울여 왔다. 한편, 문부성과 NII를 중심으로 우리보다 15년경 일찍 대학 학술정보 공유 유통 체계를 구축한 일본은 대학 소장정보 공유 사업을 시작으로 우리와 비슷한 전개 양상을 보여 왔다. 그러나 최근 정보 환경이 급변하고 학술 커뮤니케이션에 변화가 발생하면서, 물리적 소장 자원을 대체하는 전자정보자원의 관리, 오픈 액세스 기반의 학술 커뮤니케이션을 중심으로 새로운 패러다임을 찾아가고 있다. 본 연구는 한국과 일본의 대학 학술정보 공유 유통 체계를 비교 연구하여 차이점을 분석하고 한국의 대학 학술정보 공유 유통 체계를 위한 발전 방향을 조망하였다. 그 결과 우리나라는 첫번째, 물리적 소장 자원을 대체하는 전자정보자원의 관리 체계 확립, 두 번째, 해외학술정보 공유 유통 체계 재편, 세 번째, 오픈 액세스를 위한 도구로써 기관 레포지토리 활성화, 네 번째, 분산된 학술정보 사업 추진 체계의 일원화가 시급한 것으로 보인다.

공유경제서비스의 이용경험과 사회적 상호작용의 조절효과: 자전거공유서비스를 중심으로 (Users' Experience of Sharing Economy Service and Moderating Effect of Social Interaction: Focused on Bicycle-Sharing Service)

  • 윤아영;김성민;구철모
    • 한국정보시스템학회지:정보시스템연구
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    • 제26권4호
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    • pp.87-106
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    • 2017
  • Purpose The main purpose of this study is to examine whether the expectations and outcomes of the bicycle-sharing service significantly influence users' expectation disconfirmation, satisfaction, and continuous intention to use. In addition, we will verify the moderating effect of social interaction in bicycle-sharing service on the relationship between satisfaction and continuous intention to use. Design/methodology/approach Based on previous studies dealing with determinants of bicycle use, users' expectations and outcomes of the bicycle-sharing service were measured by three variables; accessibility, convenience, and safety. To collect the data, we conducted a survey of undergraduates at a university located in Seoul for three weeks, beginning March 6. Participants completed the first questionnaire, which measured expectations of the bicycle-sharing service based on the attributes and social interaction before using the BSS. After a few weeks, the same participants completed the second questionnaire, which measured outcomes of the outcome, disconfirmation, satisfaction, and continuous intention to use the BSS. Only participants who completed both surveys received monetary compensation. In order to test hypothesis, the Smart Partial Least Square (SmartPLS) modeling technique was applied. Findings In terms of main effects, based on the expectation disconfirmation theory, the results indicated that there were significant relationship among expectation, performance, disconfirmation, and satisfaction. In particular, it was verified that disconfirmation completely plays a mediating role between performance and satisfaction. In addition, the moderating effect of social interaction was examined. There was a significant interaction effects of social interaction and satisfaction on the continuous intention to use for leisure purpose. Finally, this study is expected to contribute to the study of resource sharing in the field of tourism and provide baseline information for future research.

Implementing Onetime Password based Access Control System for Secure Sharing Service

  • Kang, Namhi
    • International Journal of Internet, Broadcasting and Communication
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    • 제13권3호
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    • pp.1-11
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    • 2021
  • Development of ICT technologies leads exponential growth of various sharing economy over the last couple of years. The intuitive advantage of the sharing economy is efficient utilization of idle goods and services, but there are safety and security concerns. In this paper, we propose a onetime password based access control system to support secure accommodation sharing service and show the implementation results. To provide a secure service to both the provider and the user, the proposed system issues a onetime access password that is valid only during the sharing period reserved by the user, thereafter access returns to the accommodation owner. Especially, our system provides secure user access by merging the two elements of speaker recognition using voice and a one-time password to open and close the door lock. In this paper, we propose a secure system for accommodation sharing services as a use-case, but the proposed system can be applicable to various sharing services utilizing security-sensitive facilities.

소셜네트워크서비스의 기능적 속성과 개인의 심리적 동기요인이 사용자의 정보공유 의도에 미치는 영향 (The Effect of Social Network Service Functional Characteristics and Individual Psychological Motivation Factors on User's Intention of Information Sharing)

  • 김한범;김용희;장미호;최정일
    • 한국IT서비스학회지
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    • 제12권4호
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    • pp.145-164
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    • 2013
  • With the rapidly expanding social network service, the distribution of information shows that social networks have evolved into platforms of communication and new information sharing among users. Previous studies are focused on the motivational factors of information sharing through social networking service. However, in this study, we focus on the factors that affect intention to share information in terms of both user's psychological motivation and functional characteristics of social network service. This study shows that factors such as enjoyfulness, image, identity and communication positively affect the attitude and intention of information sharing.

Extended Equal Service and Differentiated Service Models for Peer-to-Peer File Sharing

  • Zhang, Jianwei;Wang, Yongchao;Xing, Wei;Lu, Dongming
    • Journal of Communications and Networks
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    • 제15권2호
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    • pp.228-239
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    • 2013
  • Peer-to-peer (P2P) systems have proved the most effective and popular file sharing applications in recent years. Previous studies mainly focused on equal service and differentiated service strategies when peers have no initial data before their downloads. For an upload-constrained P2P file sharing system, we model both the equal service process and the differentiated service process when the initial data distribution of peers satisfies some special conditions. Moreover, we show how to minimize the time required to distribute the file to any number of peers. The proposed fluid-based models can reveal the intrinsic relations among the initial data amount, the peer set size, and the minimum last finish time. The closed-form expressions derived from the extended models can closely approximate chunk-based models and systems, especially for relatively large files. As an application of the extended models, we show how to provide differentiated service efficiently to multiple peer sets. Since no limits are imposed on the upload bandwidth of peers or the size of each peer set, we believe that our analytic process and the results achieved can provide not only fundamental insights into bandwidth allocation and data scheduling but also a helpful reference for both improving system performance and building an effective incentive mechanism for P2P file sharing systems.

Analysis of Success Factors of Electric Scooter Sharing Service Using User Review Text Mining

  • Kyoung-ae Seo;Jung Seung Lee
    • Journal of Information Technology Applications and Management
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    • 제30권2호
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    • pp.19-30
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    • 2023
  • This study aims to analyze service improvement and success factors of electric scooter sharing service companies by using text mining after collecting reviews of shared electric scooter service applications among various models of sharing economy. In this study, the factors of satisfaction and dissatisfaction of service users were identified using the term frequency inverse document frequency (TF-IDF) technique, and topics for each keyword were extracted using the Latent Dirichlet Allocation (LDA) Topic Modeling technique. According to the analysis results, the main topics were entertainment, safety, service area, application complaints, use complaints, convenience, and mobility. Using the analysis results of this study, employees and researchers of electric scooter sharing service companies will be able to contribute to the improvement and success of related services.