• Information Systems Review
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• v.9 no.1
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• pp.259-282
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• 2007

This paper provides a case for the comprehensive performance management system in Public Procurement Service. Public Procurement Service set up the BSC system at the beginning of 2006 by improving and complementing the earliest performance management system and made it possible to automatically connet the performance measurement and evaluation of the departmental and person by using CSF and KPI, which result from their mission and strategic assignments. Therefore, the public service of the adminstration is able to offer better customer service, as the private corporations do, apply the incentive and disincentive policies to the personnel and reward administration and contribute to changing the administration into an organization of competition and performance compensation. The application of the BSC system enables the strengthening of the individual evaluation system in the departmental, integration of various evaluations into one, and the establishment of a monitering system of achievement rate in the objective management in the periodic results. Such a case study of Public Procurement Service will determine the course of establishment of the BSC in other public institutions and suggest many successful methods and ideas for the performance management system.

• Journal of Nutrition and Health
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• v.47 no.5
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• pp.374-384
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• 2014

Purpose: Health professionals and policy makers confront the failure of provider-administered, conventional behavioral interventions in the fight against obesity epidemic. The aim of this study was to develop a tailored, cost-effective delivery system for a child obesity prevention and management program through technology convergence using Web-enabled smart cellular phones. Methods: Assessment of service needs and development of a delivery system for the program were based on a comprehensive literature review and expert reviews, and results from in-depth interviews and a need-assessment survey. Results: The user- and site-centered service delivery system using Web-enabled cellular telephones as the hardware platform for obesity prevention and management has been developed. A tailored informational service and intervention will be provided interactively between stakeholders through the platform. The potential legal issues associated with the service design have also been considered. Conclusion: The user-centered convergence design and platform based on principles of Transtheoretical Model and Stages of Change using the Health Promoting School framework could enable effective intervention and promote acceptance in the long-run.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.11
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• pp.5993-5999
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• 2013

This study presents the information management item and the business process improvement plan managed all construction technique services of Design, Construction Supervision and Construction Management which is ordered and constracted by the public institution in the field of construction and business steps. In addition, it develped the Management System of Construction Technique Service Performances based on improved processes for the Public Agencies and Construction Service Director to register, review and approve the Service Performance Information. As a result, it would be help transparently managed Technical Engineer's work duplication status of Constuction Company, and checked online without having to submit Company performance data by providing objective and reliable information.

• Journal of the Korean Society for Library and Information Science
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• v.48 no.4
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• pp.215-240
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• 2014

The purpose of this study is to examine for redefining the concept of literacy in Library and Information Science research field and in public library services. For the purpose, literature review, bibliometric analysis and case study were conducted. Based on the results, this study proposed the concept of literacy as "a comprehensive ability to use a medium, information and knowledge for solving the problems people faces in order to understand particular subjects or situations they are in" and the concept of literacy service as "the services or programs offered by public libraries in order to develop their patrons' literacies." This research also suggests four new literacy service concepts for public library services: early literacy service, adult literacy service, digital literacy service, information literacy service.

• Journal of Internet Computing and Services
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• v.17 no.3
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• pp.45-54
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• 2016

Medical images are an effective means to identity medical abnormalities.. Patients typically have medical images taken at different clinics during lifetime, and they often wish to have second interpretation on medical images showing substantial diseases. At present, since personal medical images are distributed to multiple clinics, there is a bit discomfort that patients directly bring their images by hands to get the second interpretation from another physician. With these two motivations, we design a cloud service for archiving medical images and interpreting medical images by physicians. We present the design and implementation of the service, and show its practical value as low-cost personal healthcare service. By using the service, patients can retrieve and review their medical images anytime and have a convenience of acquiring second opinions on their medical images at low-cost without visiting a clinic.

• Journal of Korea Port Economic Association
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• v.28 no.1
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• pp.203-227
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• 2012

Based on the review of the existing studies, this study built the conceptual framework describing the structural relationships among port service quality dimensions(port internal service quality, external service quality, interaction quality), customer satisfaction, customer trust and customer loyalty. In specific, switching barrier was included as moderator in customer satisfaction and customer loyalty relationships. The subjects are the customers who use the Busan New Port. A survey using 317 customers was conducted, Confirmatory factor analysis was conducted to test the validity of the measurement model, and AMOS analysis approach was used to gain important insights into how customer retention in the port business can be ensured. Results in this paper indicate that customer trust and satisfaction are identified as antecedents of the port service quality dimensions. Customer satisfaction positively influences trust. Customer trust and satisfaction positively influence loyalty. Switching barrier positively moderates the relationship of customer satisfaction and customer loyalty. Finally, this study suggests that the implications of these findings and offers directions for future research.

• Journal of Digital Convergence
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• v.14 no.1
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• pp.53-63
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• 2016

This study aims to discuss what is needed for meaningful development of social service, focusing on Community Service Investment Project(CSIP). The contents of CSIP were analyzed on applying the Analytic Framework by N. Gilbert and H. Specht and the values that were the basis of social choice. Based on the analysis of output and policy value of this Project, this study draws three social service policy issues. First, 'localization' is needed to be emphasized more in CSIP because there are few programs that take into account the regional peculiarities. Second, as the social services focused on the individuality of the citizen is more important, it is necessary to examine 'sustainability' of CSIP. Third, in relation to the community building, it is necessary to discuss the modification of the CSIP's goals. As process for improving community, it is needed to review for local residents not participating in decision-making process, income-based user selection and appropriateness of the term 'investment' in the project name.

• Journal of Digital Convergence
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• v.14 no.8
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• pp.223-232
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• 2016

This study focuses on the new teaching assistance robot platform and the cloud-based education service model to support the server. In the client area we would like to use the teacher assistant robot in elementary school classrooms to utilize the language education service platform. Emerging IoT technology will be adopted to provide a comfortable classroom environment and various media interfaces. Extensive precedent review and case study have been conducted to identify basic requirements of proposed service platform. Embedded system and technology for image recognition, speech recognition, autonomous movement, display, touch screen, IR sensor, GPS, and temperature-humidity sensor were extensively investigated to complete the service. Key findings of this paper are optimized service platform with cloud server system and possibilities of potential smart classroom with intelligent robot by adopting IoT and BIM technology.

• Journal of Family Resource Management and Policy Review
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• v.23 no.3
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• pp.89-107
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• 2019

This study aimed to examine the impact of academic background on full-time employment and on other important issues concerning job security and care faced by single-parent youths. The study alse aimed to verify the effect of related support on full-time employment. The analysis targeted 262 single parents under 24 years of age who were raising their children, and the main results were as follows: First, the ratio of adulthood was high for those who were employed, and the academic achievement of full-time workers was also significantly high. However, the rate of discontinuities in school was also high among those who were employed, especially those seeking full-time employment, whose desire to stay in school was higher than that of other difficulties of single, teenage parents. Second, the vocational education experience of single, teenage parents was 32 percent overall, and the rate of those seeking full-time employment was also relatively high, reaching 44 percent. However, the results of this study did not verify the direct effect of vocational education experience on full-time employment nor the interaction effect of the academic background. Therefore, a thorough review of the effectiveness of a vocational education program for young, single parents wishing to gain employment is necessary. Third, the overall rate of those who received a public nanny service was 31 percent, while the rate of full-time workers who experienced this service was significantly higher reaching 59 percent. In the research model verification, single parents who received a public nanny service were 3.8 times more likely to get a full-time job than those who did not, and receiving a public nanny service showed a regulatory effect between academic studies and full-time employment. The higher the academic level of the parents, the higher their possibility of full-time employment.

• International Commerce and Information Review
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• v.15 no.4
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• pp.3-25
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• 2013

With the ever-changing medical tourist environment, the study has delved into issues ranging from judged value on medical tourist service quality and its effect on the service level and recurring rate of return visit through the quantitative analysis with the survey for a group of tourists from Japan, China, USA and the interview survey on medical specialist on tourists. Verifying the Hypothesis 1 reveals the assertion that quality of medical service for tourists has effected upon the functional value has proven to be true except the cases on responsiveness and accessibility. And the assumption that the quality of medical service for tourists has effected upon the emotional value has proven to be true except the case on accessibility. The paper has its limitation in that it is confined to medical tourists of small numbers of target countries, relatively short survey period. The study shall be followed by the further analysis on the factors for medical tourists' personal and societal effect