• Title/Summary/Keyword: Service Review

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User Experience Validation Using the Honeycomb Model in the Requirements Development Stage

  • Kim, Neung-Hoe
    • International journal of advanced smart convergence
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    • v.9 no.3
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    • pp.227-231
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    • 2020
  • Recently, the importance of user experience (UX) has been rapidly increasing. Its utilization is emphasized for development of systems, products, and services. User experience is widely used across industries including services, products, processes, society, and culture. Therefore, if it is unsatisfactory, it is likely to have a direct negative impact on the corresponding system, product, or service. The failure to analyze user experience causes significant damage to the project, which may lead to its failure or redevelopment; it is hence necessary to prioritize the verification of UX in the earliest stages of development. The requirements development stage, which is a preceding stage, is an appropriate stage for the verification of user experience because the identification of user needs is completed and prototypes can be implemented. In this paper, we proposed a systematic requirements development stage; it adds user experience verification activities to the requirements development stage, using the Honeycomb model, which is a widely used tool for verifying the overall UX. User experience verification was added to the existing requirements development activities, which consisted of three steps: model definition and requirements placement, discussions between external and internal stakeholders, and review by internal stakeholders. By easily validating the user experience through this systematic requirements development stage, we expect to minimize the damage to the project due to the failure of the user experience analysis and increase the possibility of success.

Predictors of Quality of Life among Workers in Public Health Corporations (건강관련 공기업 사무직 근로자의 삶의 질 예측요인)

  • Eom, Hye-Jeang;Lee, Hae-Jung
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.16 no.2
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    • pp.153-161
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    • 2009
  • Purpose: The purpose of this study was to identify the predictors of Quality of Life (QOL) among workers in public health corporations. Methods: Data were composed of 213 office workers in three public enterprise in Seoul. Data were collected from February 11 to March 20, 2007. Data were analyzed with descriptive statistics, t-test, ANOVA, Pearson correlation and stepwise multiple regression using SPSS Win 12.0 program. Results: The mean QOL of the study participants was 82.60. The QOLs of the workers were significantly different according to perceived health status of workers and working hours per week. The QOL of the workers was negatively related to working hours, job stress, and depression, and positively related to the health status, self-esteem, and health promotion lifestyle (HPLS). Significant predictors of QOL were HPLS ${\beta}=.420$), depression (${\beta}=-.291$), self-esteem (${\beta}=.261$), and hours of work per week (${\beta}=-.114$), which explained 63% in the variance of QOL. Conclusion: These results suggest that strategies to enhance HPLS could improve the level of QOL. Further investigations of the direct relationship between QOL and health promotion program is warranted.

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Implementation of a DCS Terminal Remote Monitoring Middleware using RF Communication (RF 통신을 이용한 DCS 터미널 원격 감시 미들웨어 구현)

  • Ha, Jong-Hyun;Choi, Seong-Kyou;Rho, Ju-Yong;Jung, Heon-Man;Lee, Se-Hoon
    • KSCI Review
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    • v.14 no.2
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    • pp.129-134
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    • 2006
  • In this paper, we designed and implemented DCS terminal remote monitoring middleware for real-time auditor and management terminal status signal with relay and fuse status at power management room. The middleware consist of four component as event analyzer, event manager, service manager and user interface. We expected economic effects extend relay life-time that pre-detected errors and prevented relay fault.

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A Study on Relationship between Outsourcing and Organizational Effectiveness in Hospital (병원의 아웃소싱과 조직유효성의 관계에 관한 연구)

  • Kim, Young-Hoon;Oh, Su-Jin;Kim, Han-Sung;Kim, Key-Hoon;Kim, Hyo-Jeong
    • Korea Journal of Hospital Management
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    • v.18 no.3
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    • pp.83-105
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    • 2013
  • The purpose of this study is to make managerial information regarding outsourcing more concrete by identifying and evaluating how outsourcing as an useful strategic tool for hospitals influences organizational effectiveness. The survey was performed to 311 general hospitals and tertiary hospitals, and 63 questionnaires were recovered and analyzed. As the result of measuring organizational effectiveness after introduction of outsourcing, non-financial performance(3.34) was higher than financial performance(3.25) and satisfaction(3.08). According to the characteristics of organizational structure, financial performance showed statistically significant difference when categorizing the hospitals. It was higher in the general hospitals than in the tertiary hospitals. In addition, the hospitals that outsource the logistic and patient affairs parts have higher financial performances than non-financial ones. Especially, there was statistically significant difference depending on the sub-parts of the logistics, which means the hospitals outsourcing the logistic part have higher financial performance than the hospitals without outsourcing the logistics.

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Case Analysis of Machizukuri in Japan from the Perspective of Sustainable Community (지속가능한 커뮤니티 관점에서 본 일본의 마을만들기 사례 분석)

  • Kim, Young-Joo;Park, Nam-Hee
    • Journal of Families and Better Life
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    • v.30 no.4
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    • pp.133-146
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    • 2012
  • Community building in Japan, called Machizukuri, has been in existence since the 1960s, and many successful cases are referred to by researchers and public service officials as benchmarks for creating livable cities and towns in Korea. The purpose of this study is to identify the building factors for a sustainable community and to suggest implications through the cases of machizukuri in Japan. Based on the literature review related to the research topic, on-site visit case study was used as the major research methodology. Four cases -Setagaya, Kawagoe, Motomachi, and Manazuru- were selected as the research subjects and interviews with the representatives of the community(resident) council and public officials were conducted during October 19-22, 2011. The project overview, purpose, and planning characteristics of each case were described for data analysis. The major findings are as follows. Although most of the machizukuri in Japan were administration-dependent at the beginning stage, the case projects in this study showed resident-independence (self-support) from the perspective of sustainability. The results showed that successful community building is an everlasting project that requires cooperation among personnels including residents, civic officials, and related council members.

Analysis to Performance of Prehospital emergency care for cardiac arrest patient showing shockable rhythm on EKG (제세동 가능 심정지 환자의 병원전 응급처치 수행에 대한 분석)

  • Koh, Bong-Yeun;Lee, Jung-Eun
    • The Korean Journal of Emergency Medical Services
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    • v.15 no.1
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    • pp.79-88
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    • 2011
  • Purpose : Prehospital emergency care for shockable rhythm is one of major concerns of emergency medical services. But, in Korea, prehospital medical service systems are not yet well established. We tried to offer one of the fundamental data to develop of these system. Method : After application of exclusion criteria, 200 patients who had shockable rhythm from January to December, 2008 were included in this study. Restrospective review of Prehospital care Reports of these patients was done. Result : Total 200 cases of shockable rhythm and prehospital arrest were analyzed. The rates of assessment of vital signs were 89.0%, the rate of level of consiousness was 99.5%. Just 6.0% were communicated with medical director providing the prehospital care. The frequency of defibrillation was performed 58.5%. Conclusion : Survival rate was higher in defibrillation group than that of nondefibrillation group(20.5% vs 2.4%, p=0.000).

Summary of the Chronic Obstructive Pulmonary Disease Clinical Practice Guideline Revised in 2014 by the Korean Academy of Tuberculosis and Respiratory Disease

  • Yoon, Hyoung Kyu;Park, Yong-Bum;Rhee, Chin Kook;Lee, Jin Hwa;Oh, Yeon-Mok;Committee of the Korean COPD Guideline 2014
    • Tuberculosis and Respiratory Diseases
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    • v.80 no.3
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    • pp.230-240
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    • 2017
  • Chronic obstructive pulmonary disease (COPD) results in high morbidity and mortality among patients both domestically and globally. The Korean clinical practice guideline for COPD was revised in 2014. It was drafted by the members of the Korean Academy of Tuberculosis and Respiratory Diseases, as well as participating members of the Health Insurance Review and Assessment Service, Korean Physicians' Association, and Korea Respiration Trouble Association. This revised guideline covers a wide range of topics, including the epidemiology, diagnosis, assessment, monitoring, management, exacerbation, and comorbidities of COPD in Korea. We drafted a guideline on COPD management by performing systematic reviews on the topic of management with the help of a meta-analysis expert. We expect this guideline will be helpful medical doctors treating patients with respiratory conditions, other health care professionals, and government personnel in South Korea.

Development and Evaluation of Anticoagulation Clinical Pharmacy Sevice for Ambulatory Patients in a Community Hospital (병원 외래환자를 대상으로 한 항응고임상약학업무의 개발과 평가에 대한 연구)

  • Choi Soo Im;Shin Hyun Taek;Choi HaeMi;Kim Jung Sun;An JungSoon;Choi Kyoung Eob
    • Korean Journal of Clinical Pharmacy
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    • v.5 no.2
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    • pp.17-31
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    • 1995
  • Pharmacist-managed Anticoagulation Service(ACS) was estabilished and the effectiveness of warfarin monitoring by ACS in maintaining therapeutic INR was evaluated. The primary goal of ACS is to maximize the control of therapy, to maintain therapeutic INR and to decrease morbidity and hospitalization caused by inadequate dosage regimen. Clinical pharmacists performed chartreview, laboratory interpretation, recommendations for warfarin dosage adjustments, physician and patient education, and coordination of follow-up in ACS. Patients receiving warfarin sodium were evaluated via retrospective chart review. Sixty-two patients were referred to ACS by primary physicians were compared with 117 patients in the physician-amtrolled group. The ACS patients maintained $88.6\%$ in the therapeutic range for anticoagulant therapy and the control group maintained $63.7\%$, where the difference was statistically significant.(P<0.001) The ACS improved warfarin dose determination, PT stability, patient compliance and provided improved therapy compared with the control group. ACS offers safe and efficient anticoagulant therapy in the ambulatory setting.

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The Future Direction of Home Economics (가정학의 방향)

  • 강혜원
    • Journal of the Korean Home Economics Association
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    • v.18 no.2
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    • pp.57-62
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    • 1980
  • This paper is a review of articles selected from Journal of Home economics (1973~1979) with the purpose of studying new direction of home economics in america. Regarding the future of home economics in America. Regarding the future of home economics, the following points were important : 1) Top priorities for future directions in home economics were developed at the 11th Lake Placid Conference and published in "Home Economics New Directions 11" (May 1975). 2) A new definition of home economics by University of Arizona students described the uniqueness of home economics clearly, and in easily understandable terms. 3) A human ecosystem model which depicts human beings existing I interaction with the total environment was found to be a new approch to the concept of home economics. 4) A proposal was made for offering home economics courses to students in professional human service fields. Some of the problems of home economics which need to be solved: 1) The emphasis on specialization in a major field has made home economics just a collection of specialities. 2) The change of the designation "home economics" to other lables by some institutions has brought confusion. 3) Inadequate supply of competent faculty is the cause of inactive home economics research. 4) Teaching sex defined roles is outdated. The above findings give insights to Korean home economics which is faced with a variety of problems in a rapidly changing society.

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A Study on the Spatial Composition Plan of Social Welfare Centers for the Intergenerational Interactions in Korea (세대 간 교류를 위한 국내 종합사회복지관의 공간구성에 관한 연구)

  • Kim, Bong Ae;Kim, Su Hee
    • Human Ecology Research
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    • v.54 no.2
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    • pp.131-139
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    • 2016
  • This study analyzes the welfare services and spatial composition of social welfare centers that represent complex welfare facilities in order to provide basic information for the spatial planning of social welfare centers. We examined 15 social welfare centers built in the 2000s. A literature review and case study were used as research methodology. The findings are as follow. First, services provided at the surveyed facilities overlapped for seniors and the handicapped. Most social welfare centers provided welfare services for seniors, young children, and teenagers. Second, the proportion of common area, program rooms was high for spatial composition. Third, front access by car was most common (used at nine centers) for the design of the access area and used by. Fourth, shared entry and exit was most common (used at 10 centers) for the design of the entrance. Fifth, regarding space combining style, a mixed style was most frequently used (observed at seven centers) where different private areas for different service users were partly mixed on certain floors. Sixth, a corridor type was most common (used at seven centers) for the design of a corridor space where visitors could walk along the corridor to access individual rooms. Based on the findings, we propose spatial composition of social welfare centers to promote mingling and exchanges among users of different generations.