• Title/Summary/Keyword: Service Review

Search Result 3,830, Processing Time 0.026 seconds

A Review of Korean Medicine Treatment for Tic Disorder (틱장애의 한방치료에 대한 국내 임상 연구 동향)

  • Cho, Youn Soo;Baek, Jung Han
    • The Journal of Pediatrics of Korean Medicine
    • /
    • v.31 no.4
    • /
    • pp.9-18
    • /
    • 2017
  • Objectives The purpose of this study is to investigate the recent Korean medicine treatment and study trends of tic disorder by reviewing clinical studies. Methods The clinical studies of Korean medicine treatment for tic disorder were obtained from National Discovery for Science Leader (NDSL), Research Information Sharing Service (RISS), Korean Traditional Knowledge Portal (KTKP) and Oriental Medicine Advanced Searching Integrated System (OASIS). Results 15 articles were analyzed to find out the most commonly used herbal medicine, acupoints, other Korean medicine treatments and evaluation methods. Conclusions This study shows some common Korean medicine treatment methods for tic disorder which can be used for further research.

Estimating Customer Value under B2B Environment Using Description and Prediction Models (B2B 거래에서 서술모델과 예측모델을 이용한 고객가치 산정)

  • 박찬주;박윤선;주상호;유우연
    • Korean Management Science Review
    • /
    • v.20 no.2
    • /
    • pp.135-149
    • /
    • 2003
  • Developing a proper program for customer evaluation is one of the most imminent tasks to implement CRM (Customer Relationship Management). Design of the Customer Value model is an important key to the customer evaluation progrgm. This paper proposes two models for estimating Customer Value. The first one is a Description Model for Customer Value based on customer CSI (Customer Satisfaction Index) data. This model represents as quantitative numbers what customers feel from the company or the service. The second one is a Prediction Model which employs factor analysis and regression to predict customer value. This paper exploits the two models to evaluate Customer Value as well as for customer behavior prediction.

Performance Evaluation of Vehicle Routing Algorithms in a Stochastic Environment (Stochastic 환경에서 확정적 차량경로결정 해법들의 성능평가)

  • 박양병
    • Korean Management Science Review
    • /
    • v.17 no.2
    • /
    • pp.175-187
    • /
    • 2000
  • The stochastic vehicle routing problem (VRP) is a problem of growing importance since it includes a reality that the deterministic VRP does not have. The stochastic VRP arises whenever some elements of the problem are random. Common examples are stochastic service quantities and stochastic travel times. The solution methodologies for the stochastic VRP are very intricate and regarded as computationally intractable. Even heuristics are hard to develope and implement. On possible way of solving it is to apply a solution for the deterministic VRP. This paper presents a performance evaluation of four simple heuristic for the deterministic VRP is a stochastic environment. The heuristics are modified to consider the time window constraints. The computational results show that some of them perform very well in different cases of the stochastic VRP.

  • PDF

Cultivating the Strategic CoP for Implementing Six Sigma (식스시그마 실행을 위한 전략적 실행공동체의 활성화)

  • Kim, Sung-Jin;Hong, Jong-Yi;Suh, Eui-Ho
    • Korean Management Science Review
    • /
    • v.28 no.1
    • /
    • pp.129-140
    • /
    • 2011
  • There is no doubt Six Sigma is an excellent concept to improve quality of product or service. However, limitations to Six Sigma's implementation process have been discovered that are related to Six Sigma's foundation in statistical methods. The limitations of Six Sigma are overcome by the advantages of a strategic CoP (Community of Practice). Therefore, this research tries to build a strategic CoP for implementing Six Sigma. The method for building a strategic CoP is suggested, and then a case study of a real company is presented.

Application of Purchase Dependence in Inventory Management (구매종속성이 재고관리에 미치는 영향)

  • Park, Changkyu;Seo, Junyong
    • Korean Management Science Review
    • /
    • v.30 no.3
    • /
    • pp.17-31
    • /
    • 2013
  • The purpose of this paper is to illustrate the importance of identifying and considering 'purchase dependence' when purchase of an item is dependent on availability of other items demanded in the same order. This paper is the first study to develop an inventory model for purchase-dependent inventory systems. Through simulation experiments, we demonstrate that the developed inventory model incurs less inventory operations cost than other inventory models that ignore purchase dependence. For empirical validation of the developed inventory model, the actual inventory data at the Hyundai Engine Europe Service Center is used. We explain the process of identifying purchase dependencies among items through a data mining technique. The empirical study results in similar results to the simulation experiment, demonstrating that the developed inventory model is applicable to real situations.

Development of a Decision Support System for Estimation of Transportation Cost of 3PL Provider (3PL 업체의 기업물류 운송비용 산정을 위한 의사결정 지원시스템 개발)

  • Choi, Jiyoung;Lee, Sangrak;Lee, Kyungsik;Lee, Jeong-hun
    • Korean Management Science Review
    • /
    • v.34 no.1
    • /
    • pp.1-13
    • /
    • 2017
  • The percentage of 3PL (Third-party Logistics), which uses third party businesses to outsource elements of the company's distribution and fulfillment services, is increasing steadily. To provide 3PL service to the customers, it is needed to estimate the total transportation cost and propose the unit cost to the customers. In this paper, we develop a decision support system for estimation of transportation cost of 3PL provider considering various transportation services, such as direct transportation, multi point visiting transportation, and cross docking. The system supports route planning of vehicles by using algorithms based on tabu search and dynamic programming.

R&D quality assurance on a telecommunication equipment (통신장치의 연구개발 품질보증 활동)

  • 주운기
    • Korean Management Science Review
    • /
    • v.13 no.2
    • /
    • pp.177-191
    • /
    • 1996
  • Quality is defined as several terms of fitness for use, conformance to requirements or specification, and loss of social effect. And the quality can be classified into design, production and service quality according to its formation of product (or servece). To be satisfactory product, the product must be controlled to maintain the specified level of quality at the whole life cycle of R&D step through disposal step. And the wrong design is one of the great source of cost. Therefore, the quality assurance on the R&D step is very important. This paper suggests a general procedure for the R&D quality assurance and discusses the methods for the reliable design. And a telecommunication equipment is considered as an applied example. Finally, it is discussed some subjects on the R&D quality assurance as further researches.

  • PDF

Methods to stabilize multiclass queueing networks (다중클래스 대기망의 안정성 향상을 위한 방법)

  • 윤복식
    • Proceedings of the Korean Operations and Management Science Society Conference
    • /
    • 2000.04a
    • /
    • pp.261-264
    • /
    • 2000
  • When there ate several classes of customers demanding service times with different distributions at some stations of a queueing network, the stability problem becomes suddenly complicated compared with the single class case. Recently many researchers had tried to find some kind of stability conditions for multiclass queueing networks, but did not get significant results except in very limited 2-station cases. In this study, we try to develop some dynamic control techniques which can guarantee the stability under the nominal traffic condition. Our approach includes the randomization method and the leaky bucket control scheme. Also, we mention other possibilities such as the discrete-review approach and the generalized round-robin technique. Both theoretical and experimental results will be presented.

  • PDF

Spatial Price Competition in the Korean Retail Gasoline Market

  • Kim, Donghun;Lee, Jiyon
    • Environmental and Resource Economics Review
    • /
    • v.23 no.4
    • /
    • pp.553-581
    • /
    • 2014
  • This paper analyzes competition among service stations in the Korean gasoline market. We consider spatial differentiation as a source of product differentiation as well as the characteristics of the stations and vertical contracts between refiners and retailers as factors causing changes in equilibrium prices in the Korean gasoline retail market. The effect of the government's price disclosure policy on the retail market competition is also analyzed. Moran's I test indicates that the prices of neighboring gas stations are spatially correlated in the market. It is also found that gasoline prices for vertically integrated stations are much lower than those for independent stations. In addition, unbranded stations charge lower prices than branded stations but also induce branded stations to price more competitively. Meanwhile, the government's price disclosure policy did intensify price competition in the retail gasoline market. It is inferred that the price disclosure policy contributed to retailers gaining more bargain power in price negotiation with refiners, causing an eventual increase in retail prices.

Techno - Economic Issues of Electronic Journal for Implementation (전자저널 도입의 기술.경제적 타당성 검토)

  • 설성수;남수현;윤배현
    • Journal of Korea Technology Innovation Society
    • /
    • v.1 no.1
    • /
    • pp.69-82
    • /
    • 1998
  • As a new medium for knowledge diffusion, E-Journal is expected to be a general type of scholarly communication. However, the techno - economic problems have hindered the advancement of the E-Journal. For the technical aspects, there are problems such as the standardization of document format, automatization of the document preparation, forward and backward link between documents. Also there are necessities for the support of the information infrastructure of digital library and information superhighway. For the economic domain, reengineering of total publishing cycle is considered and the new paradigm of peer review is analyzed. We pointed out that the main difficulties in the diffusion of E-Journal are on the promotion of service and technological advance, not the price and marketing strategy.

  • PDF