• Title/Summary/Keyword: Service Program

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Developing the Performance Program for fast analyzing PCS Cell (PCS 기지국의 빠른 성능분석을 위한 분석 프로그램 개발)

  • 김창덕;장종욱
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2002.11a
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    • pp.182-186
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    • 2002
  • According to the increasing of mobile phone users, its service also has been increasing to satisfy their needs. Now wireless service providers have been investing a lot of man-power and efforts on the quality of service. So I developed 'worst cells program' which help to maintain the systems effectively by analyzing and administrating them. It has made for performance analyzing which can predict system damages and handle it in advance by measuring and administrating 'establishment rate' and 'dropped call rate'of cells. It'll help system providers(vendors) and service providers to enhance their impression and reliability to their customers.

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A Case Study of the Official Development Assistance Medical Device Management: Consultation for a Medical Engineering Education Program in Tanzania (공적개발원조(ODA) 의료기기 관리 사례연구: 탄자니아 의용공학 교육 프로그램 컨설팅)

  • Yoon, Moon-Soo;Chae, Myung-Sin;Lee, Myung-Ken;Hong, Seung-Yeun
    • The Korean Journal of Health Service Management
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    • v.11 no.3
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    • pp.129-144
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    • 2017
  • Objectives : To review a Tanzanian medical engineering education program and determine improvement measures for the Official Development Assistance (ODA) healthcare projects. Methods : A consultation of the Tanzanian medical engineering education program funded by the National Research Foundation of Korea (NRFK) was reviewed. An on site survey, an environmental analysis, and in-depth interviews were performed. Results : Survey results highlighted a lack of medical device education and the low operating rate of medical equipment. The need to establish educational program was thus confirmed. The expansion of healthcare facilities appeared to be limited within the current medical management system. A master coursework plan for Tanzania medical engineering was developed. Conclusions : The needs of medical engineering education were recognized. A plan and curriculum were developed. The medical engineering education program should be planned and budgeted prior to the ODA healthcare program.

Application and Evaluation of Water Environmental Education Program using Streams (소하천 물 환경교육 프로그램의 적용 및 평가)

  • Kim, Jeong-Hwa;Lee, Du-Gon
    • Hwankyungkyoyuk
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    • v.24 no.2
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    • pp.1-20
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    • 2011
  • The purpose of this research is to apply and evaluate the Water Environmental Education Program Using Streams(WEES) to pre-service teachers. WEES is developed to help the teachers increase their professionalism of incorporating a local environment into their inquiry teaching. The subjects of the study include the juniors of the Environmental Education Major at the Korea National University of Education. For the purpose this study, educational criticism about WEES was performed. The subject students were observed throughout the program application, after which a survey and in-depth interviews were carried out. As a result, the implementation elements and content organization of the WEES were found to be implemented in the application process in a satisfying level. In the content organization of the program, the preliminary preparation, visual assessment, and inquiry planning were organically connected with each other for inquiry purposes. The Intrinsic value of environmental education was also demonstrated in the implementation elements and content organization. Overall, the stream turned out to have a great value of environmental education and a potential as a place and material for environmental education. The great significance of the study can be found in that WEES took into account not only the characteristics of the ENVISION based on the watershed concept, but also the situations of Korea's environmental education and exploration from the perspective of environmental studies.

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Effects of Loyalty Program Values of Beauty Services on Store Loyalty through Customer Satisfaction and Switching Barrier (미용 서비스의 로열티 프로그램 가치가 고객만족과 전환장벽을 통해 점포충성도에 미치는 영향)

  • Oh, Kyungsook;Kang, Eunmi;Park, Eunjoo
    • Fashion & Textile Research Journal
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    • v.18 no.5
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    • pp.617-624
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    • 2016
  • The purposes of this study was to investigate impacts of loyalty program value on store loyalty through customer satisfaction and switching barrier. This study suggests some basis about the direction guidance for successful store-running marketing activities and beauty service related researches. A total of 986 usable questionnaires were obtained from female adults of Busan. Data were analyzed by frequency analysis, correlation analysis, factor analysis using SPSS for Window 22.0 and confirmatory factor analysis and structural equation model analysis by AMOS 22.0. The results suggested that, loyalty program value benefits(hedonic benefits and utilitarian benefits) had positive effect on customer satisfaction, and loyalty program value costs(hedonic costs and utilitarian costs) had oppositive effect on customer satisfaction. The impact of hedonic benefits of the loyalty program values was the largest. Customer satisfaction and switching barrier directly affect store loyalty. The customer satisfaction affected the store loyalty indirectly but the direct effect was bigger.

The Development and Effects of a Salutogenic Program for Married Immigrant Women (결혼이주여성의 건강생성(salutogenic)프로그램 개발 및 효과)

  • Kim, Na-Young;Choi, Yeon-Hee
    • The Korean Journal of Health Service Management
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    • v.10 no.4
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    • pp.197-212
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    • 2016
  • Objectives : This study develops a salutogenic program and examines its effects on the sense of coherence, acculturative stress, and quality of life of married immigrant women. Methods : The salutogenic program was developed based on Antonovsky's Salutogenic Model, and the study design was a nonequivalent control group pre-post test design. The participants were married immigrant Chinese (n=30) and Vietnamese (n=31) women, who were assigned to either an experimental group (n=29) or a control group (n=32). The data were analyzed using the ${\chi}^2$-test, t-test, Fisher's exact test, and repeated measures ANOVA, and the IBM SPSS for Windows (version 20.0) program was used to perform the analysis. Results : Compared to the control group, the sense of coherence (F=52.05, p <.001) and quality of life (F=6.95, p=.002) were significantly improved in the experimental group, and the acculturative stress (F=24.64, p<.001) in this group significantly decreased after implementing salutogenic program. Conclusions : These findings indicate that a salutogenic program is an effective intervention for married immigrant women. The study suggests that such programs can be applied to married immigrant women at public health or multicultural family support centers to improve their sense of coherence and quality of life.

The Effects of Action Learning on Nurses' Problem Solving, Communication, Emotional Creativity and Innovation Behavior (액션러닝이 간호사의 문제해결능력, 의사소통, 정서창의성 및 혁신행동에 미치는 효과)

  • Lee, Sook-Ja;Jang, Keum-Seong
    • The Korean Journal of Health Service Management
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    • v.8 no.2
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    • pp.73-87
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    • 2014
  • The purpose of this study was to investigate the effects of a Action Learning(AL) program in terms of problem solving, communication skills, emotional creativity and innovation behaviors. Design for this was a nonequivalent control group quasi-experimental study. The participants were C-hospital staff nurses in G city (Experimental group=29, Control group=30). The AL program was composed of fourteen sessions in eight weeks. Data were collected and the program was conducted from May. 26 to July. 18, 2008. Data were analyzed with ${\chi}^2$-test, Fisher's exact test, t-test and ANCOVA, and utilized the SPSS win 20.0 program. There were significant increases in problem solving skills, communication skills and emotional creativity in the experimental group compared to the control group. Considering the above results, AL program has proven to be an effective educational program for improving the problem solving, communication skills and emotional creativity of nurses.

A Study on the Field Learning Program Perception of College Students Majoring in Aviation Service (항공서비스전공 대학생의 현장학습 프로그램 인식에 관한 연구)

  • Ha Young Kim;Jung Hwa You
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.31 no.4
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    • pp.90-104
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    • 2023
  • This study analyzes the perceptions of college students majoring in aviation services according to the field learning program conducted during their major studies in order to reflect the educational value and academic awareness of the experience of the experiential field learning program. A survey is conducted targeting college students who experience a field learning program conducted by the Aviation Service Department of J University, a four-year university in the Chungcheong region. ANOVA (one-way analysis of variance) is conducted to analyze differences in perceptions of field learning properties, learning satisfaction, academic self-efficacy, and intention to continue studying. Additionally, text mining is conducted using 'Voyant Tools' to analyze students' field trip logs regarding field trip learning program activities. I hope that the results will be used as evidence to build an efficient and systematic learning strategy for operating field learning programs.

Development of Pre-service Teachers' Software Education Competencies : Focusing on the Case of SW Edu-thon (예비교원의 소프트웨어 교육 역량 계발 : 소프트웨어 에듀톤 사례를 중심으로)

  • Choi, Hyungshin;Yang, Changmo;Park, SunJu;Jun, Woochun
    • Journal of The Korean Association of Information Education
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    • v.21 no.2
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    • pp.259-266
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    • 2017
  • The goal of this study is to introduce the SW Edu-thon program designed to strengthen pre-service teachers' software teaching competencies and to report its outcomes. In order to achieve the goal, we have conducted a survey for twenty-two teams of two pre-service teachers who have participated in the regional pre-contest and selected for the best lesson plans. The survey consists of several sections including the level of SW competencies, learning motivations, educational outcomes, satisfaction toward the lecturers, mentors, educational programs, and management and operations. In addition, we have analyzed the mentors' progression reports written by the participating in-service teachers who have helped the pre-service teachers to develop and implement their SW lesson plans. The results of this study provide with the outcomes of the program and the future directions for operating the SW Edu-thon program.

Design of service delivery for a child obesity prevention and management program using technology convergence (융합기술 기반 어린이 비만 예방.관리 프로그램 전달체계 설계)

  • Hwang, Ji-Yun;Park, Mi-Young;Kim, Kirang;Lee, Sang Eun;Shim, Jae Eun
    • Journal of Nutrition and Health
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    • v.47 no.5
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    • pp.374-384
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    • 2014
  • Purpose: Health professionals and policy makers confront the failure of provider-administered, conventional behavioral interventions in the fight against obesity epidemic. The aim of this study was to develop a tailored, cost-effective delivery system for a child obesity prevention and management program through technology convergence using Web-enabled smart cellular phones. Methods: Assessment of service needs and development of a delivery system for the program were based on a comprehensive literature review and expert reviews, and results from in-depth interviews and a need-assessment survey. Results: The user- and site-centered service delivery system using Web-enabled cellular telephones as the hardware platform for obesity prevention and management has been developed. A tailored informational service and intervention will be provided interactively between stakeholders through the platform. The potential legal issues associated with the service design have also been considered. Conclusion: The user-centered convergence design and platform based on principles of Transtheoretical Model and Stages of Change using the Health Promoting School framework could enable effective intervention and promote acceptance in the long-run.

Effect of Educational Nurse Practitioners at Comprehensive Nursing Care Service Units (간호·간병 통합서비스 병동 교육전담간호사 운영 효과)

  • Cho, Ok Yeon;Lee, Seon Heui;Lee, Han Ju;Han, Mi Ye
    • Journal of Korean Clinical Nursing Research
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    • v.27 no.2
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    • pp.130-139
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    • 2021
  • Purpose: This study aimed to investigate the effect of educational nurse practitioners at comprehensive nursing care service units by comparing the educational satisfaction of general nurses and the occupational stress of preceptor nurses before and after education by educational nurse practitioners. Methods: Participants were 71 general nurses and 71 preceptor nurses working at comprehensive nursing care service units of G University hospital in I City. The level of educational satisfaction of general nurses and occupational stress of preceptor nurses were measured and compared. The differences in educational satisfaction and occupational stress before and after the education program were verified by paired t-test and one-way ANOVA using SPSS/WIN 27.0 statistical program. Differences before and after the education program according to the general characteristics were analyzed with repeated measure analysis of variance after Sapiro-Wilks normality test, and post-hoc analysis was conducted using Scheffétest. Results: It was inferred that there was a significant difference (t=-9.32, p<.001) in the educational satisfaction of general nurses, with an average of 3.72±0.77 before the education and 4.47±0.60 after the education. However, there was no significant difference in occupational stress in the preceptor nurses. Conclusion: It could be concluded that introduction of educational nurse practitioners at comprehensive nursing care service units has a positive effect on the educational satisfaction of general nurses. This result will serve as basic data to implement educational nurse practitioners for general nurses in all medical institutions as well as comprehensive nursing care service units.