• 제목/요약/키워드: Service Product

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Implementation of Product Data Management System for CAD Systems by using XML-based Web Service

  • Cho, Jeoung-Sung;Yahya, Bernardo Nugroho
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2004년도 춘계공동학술대회 논문집
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    • pp.245-248
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    • 2004
  • It is certain that the future manufacturing environment will be network-centric and spatially distributed based on Internet. Today, wide variety of distributed computing and communication technologies are available for implementing a system for product data exchange and sharing. One of the technologies that have been received most attentions for product data exchange and sharing is Product Data Management (PDM). PDM tries to integrate and manage process of data and technical documents that are connected to physical product components. In accordance to previous researches about PDM, it can be regarded as an integration tool of many different areas, which ensures that the right information is available to the right person at the right time and in the right form throughout the enterprise. PDM with Web-enabled CAD system is proposed in this paper in order to acknowledge the usefulness of the system mentioned. The system will use Web service on Visual Studio C#.Net to invoke the web application system.

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QFD와 AHP를 이용한 서비스 품질 개선과정 (The Process to Improve of Service Quality using QFD and AHP)

  • 한경희;조재립
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2009년도 추계학술대회
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    • pp.80-88
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    • 2009
  • As well as the development of the measurement of service quality, various kinds of service measurements are also being developed. Especially the mobile telecommunication service being representative to the mobile telecommunication company would be the mostly developed area. Its development can be understood along with the development of the telecommunication companies as well as cellular companies, not only the service alone. It is a differentiated phenomenon in the current research, such as the organic influence between the service quality and product. Of course there are such products placed on sale and enjoyed the common service, but at present there is another case that the product is on the market exclusively with the mobile company in here. This paper make a suggestion about process to improve how to make a new product include of customers view. So. This paper was using the QFD and AHP.

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Effects of Internationalization on Innovation in the Service Industry: Evidence from Korea

  • Lee, Jaeho;Lee, Ji-Hwan;Choi, Baeho
    • East Asian Economic Review
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    • 제18권4호
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    • pp.339-366
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    • 2014
  • This paper examines the impact of internationalization on the product, process and organizational innovations of Korean service firms. Despite the increasing importance of the service sector and the discrepancies in the natures of the manufacturing and service industries, the internationalization-innovation link in the context of service firms has rarely been examined empirically on a large sample. Based on the results of the logistic regressions using the 2006 Korean Innovation Survey data, we found that Korean service firms' international expansion is significantly and positively associated with their product and organizational innovations. In addition, the magnitude of the estimates in our models revealed that internationalization has a greater impact on product innovation than on process or organizational innovation.

데이타베이스서비스의 원가계산 방법에 관한 기초 연구 (A Basic Study on a Database Product Costing Method in the Database Service)

  • 이영재;김창희
    • 한국정보처리학회논문지
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    • 제1권2호
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    • pp.141-153
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    • 1994
  • 본 연구는 데이터베이스 서비스 요금산정에 관한 기준을 설정하는데 필요한 데이 터베이스 서비스의 원가계산방법을 연구.제안하는 것에서 출발하였다. 이를 위해 첫 번째로 정보생산, 정보관리, 정보제공,정보이용 분야로 구성되는 정보유통체계를 기 준으로 각 분야별 업무내용을 조사하였다. 두번째로 원가계산에 필요한 비목을 결정 하는 요소를 분류하였다. 원가계산요소는 인건비, 재료비, 전산기관리비, 외주비, 경 비, 마케팅비, 기타비용으로 크게 나눈다. 세번째로 원가요소를 정보유통체계의 각 분야별 업무내용에 적용시키는 것이다. 이때 해당 기업과 정보의 특성에 맞게 원가 요소를 재 분류시킬 필요가 있다. 재분류 작업중 대표적인 것은 비용의 배분문제이다. 마지막으로 원가요소에 실제 비용을 적용해서 정보별 원가계산표를 작성한다. 이와 같은 일련의 작업을 통해서 단계적으로 실행된 정보별 원가계산은 해당 정보에 대한 원가관리 뿐만 아니라, 정보별 요금산정에 필요한 기본자료로 이용될 것이다.

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플러스사이즈 여성과 일반여성의 패션쇼핑 서비스 만족도 영향요인 비교 (Comparing Factors Influencing Fashion Shopping Service Satisfaction of Plus-size and Regular-size Women)

  • 고선영;유혜경;김찬주
    • 한국의류학회지
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    • 제39권1호
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    • pp.15-29
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    • 2015
  • This study analyzes the mechanism that explains how various service quality factors are related to consumer satisfaction when plus-size and regular-size women are engaged in fashion shopping. We constructed and tested service quality- perceived value-satisfaction model with size as a control variable. We defined plus-size women as those with a BMI over 25 and regular-size women below 25. Data were collected during April and May, 2012 and responses from 189 plus-size women and 246 regular-size women were used in the final analysis. The results are as follows. First, among service quality factors, attention was significantly related to perceived service value for both plus-size women and regular-size women. However, store facilities were significantly related to perceived service value for only plus-size women and kindness was significantly related to perceived service value only in the case of regular-size women. Second, perceived service value was significantly related to product satisfaction and service satisfaction for plus-size women and regular- size women. However a moderating effect was found between the groups where the influences of perceived service value on product satisfaction and service satisfaction in the case of plus-size women were greater than regular-size women. Third, in the case of regular-size women, service satisfaction was positively affected by product satisfaction. However, the relationship between them was not found in the case of plus-size women.

Impact on Requirement Elicitation Process when Transforming Software from Product Model to a Service Model

  • Sameen Fatima;Amna Anwer;Adil Tareen
    • International Journal of Computer Science & Network Security
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    • 제23권8호
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    • pp.199-203
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    • 2023
  • Influential trend that widely reflected the software engineering industry is service oriented architecture. Vendors are migrating towards cloud environment to benefit their organization. Companies usually offer products and services with a goal to solve problems at customer end. Because customers are more interested in solution of their problem rather than focusing on products or services. In software industry the approach in which customers' problems are solved by providing services is known as software as a service. However, software development life cycle encounters enormous changes when migrating software from product model to service model. Enough research has been done on the overall development process but a limited work has been done on the factors that influence requirements elicitation process. This paper focuses on those changes that influence requirement elicitation process and proposes a systematic methodology for transformation of software from product to service model in a successful manner. The paper then elaborates the benefits that inherently come along with elicitation process in cloud environment. The paper also describes the problems during transformation. The paper concludes that requirement engineering process turn out to be more profitable after transformation of traditional software from product to service model.

라이센스 제품의 구매 촉진을 위한 프로 스포츠 서비스 품질과 동일시에 관한 연구 (A Study of Service Quality and Identity on Professional Sports for Promoting Licensing Product Intentions)

  • 박배진;박선영
    • 벤처창업연구
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    • 제11권3호
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    • pp.189-197
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    • 2016
  • 본 연구의 목표는 프로 스포츠 산업에서 라이센싱 제품의 소비 촉진을 위해 서비스 품질을 통해서 필요한 기초 자료를 제공하는 것이다. 특히 현재 연구는 프로스포츠에서 서비스 품질과 라이센스 상품의 구매의도와의 영향력을 조사하고, 동일시의 조절효과를 평가하고자 한다. 이를 위해 서울과 중소도시에 거주하는 사람을 모집단으로 설정한 후 편의표본추출법을 이용하여 총271명의 자료를 실제 분석에 사용하였다. 이를 통해 얻어진 결론은 다음과 같다. 첫째, 프로스포츠의 서비스품질은 라이센스 제품의 구매의도에 정적인 영향을 미치는 것으로 나타났으나, 그러나 단독으로 동일시는 유의미한 영향력이 나타나지 않았다. 둘째. 조절변수로서 동일시의 효과를 검증한 결과 서비스 품질의 스타플레이어와 라이센스 제품의 구매의도의 관계에서 정적인 영향을 미치는 것으로 나타났다. 따라서 프로스포츠에 스폰서로 참여하는 기업은 성적, 매력성, 스타플레이어 그리고 지역연고와 같은 프로스포츠 서비스품질에 의해 스포츠팬과 동일시됨으로서 라이센스 제품의 구매의도를 촉진시킬 수 있음을 입증하였다.

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인터넷 패션쇼핑몰 점포특성 지각이 인터넷 패션쇼핑몰 만족과 충성도에 미치는 영향에 관한 비교문화연구:한·미 대학생의 패션 제품 구매를 중심으로 (A Cross-Cultural Study of the Effects of the Perception of Internet Fashion Shopping Mall Store Characteristics on Satisfaction and Loyalty of Internet Fashion Shopping Mall: Focusing on Fashion Product Purchase of Korean and American College Students)

  • 구양숙;김소현;추태귀;박현희
    • 대한가정학회지
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    • 제47권7호
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    • pp.83-95
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    • 2009
  • This study investigated the differences in the effects of the perception of the internet fashion shopping mall characteristics on satisfaction and loyalty of internet fashion shopping mall between Korean and American college students. Questionnaires were administered to 251 Korean and 221 American college students. The results were as follows. First, service and product diversity had significant effects on satisfaction of internet fashion shopping mall in both group, while convenience had a significant impact on satisfaction of internet fashion shopping mall in American group. Second, service, product diversity, and promotion had significant influences on repurchase intention of internet fashion shopping mall in Korean consumer group, while service and reliability, product diversity, and convenience had significant effects on repurchase intention of internet fashion shopping mall in American consumer group. Third, service had a significant effect on recommendation intention in Korean group, while service and reliability and product diversity had significant influences on recommendation intention in American group.

스마트기기 이용실태 분석을 통한 제품 - 서비스 시스템의 설계요인 분석 (Design Factors Identification for a Product-Service Systems Through Utilization Analysis of Smart Devices)

  • 오형술;박노국
    • 벤처창업연구
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    • 제7권2호
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    • pp.55-61
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    • 2012
  • 개인화된 제품이나 서비스에 대한 시장의 요구가 갈수록 커지면서, 기업들은 대량 고객화 시대에 제품(서비스)를 차별화 시키고 제품(서비스)의 가치를 증가시키기 위해 제품과 서비스를 통합해가도 있다. 이를 제품-서비스 시스템(Product-Service System: PSS)라고 한다. 기존연구에서는 PSS 모델링 방법을 중심으로 많은 연구가 진행되고 있으나, 본 연구에서는 서로의 특성이 전혀 다른 유형의 제품과 무형의 서비스를 통합하는 PSS의 설계요인을 분석하고자 한 것이다. 이를 위해, 본 연구에서는 스마트기기 사용자들을 대상으로 하여 실시된 설문조사 결과를 분석하고, 이를 설계요인 프레임워크에 의해 분석하는 실증적 탐색연구를 실시하였다. PSS에서 유형의 제품 기능은 무형의 서비스 기능을 이용하기 위한 보조적 역할을 하며, 서비스 기능이 주기능으로서 역할하는 것으로 나타났다.

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시맨틱 웹 규칙 언어를 이용한 지능형 상품 정보 검색 에이전트 개발 (Intelligent Product Search Agent based on SWRL)

  • 김우주;김정명;최대우
    • 한국지능정보시스템학회:학술대회논문집
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    • 한국지능정보시스템학회 2005년도 춘계학술대회
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    • pp.316-320
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    • 2005
  • We developed Intelligent Product Search Agent based on SWRL, and this agent can search product information with knowledge(facts and rules) on the web, implement price comparison for searched products considering delivery rates. Existing keyword based product search engines is poor at searching intent products though a user has already prefect knowledge about intent produces. Furthermore if a user has insufficient knowledge, it is impossible to implement search. Also, existing price comparison shopping mall gives users comparison service considering total price(product prices, taxes, delivery rates), this service is valid to single product and has limitations of system expansion and up-dating because of not rule base but programming base. If there is appropriate knowledge on the Semantic web and this makes product information retrieval possible, above problems can be solved clearly. In this research, we developed Intelligent Product Search Agent based on SWRL that can search product information efficiently by making agent to handle facts and rules by itself.

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