• Journal of Korean Elementary Science Education
• /
• v.41 no.3
• /
• pp.501-520
• /
• 2022

Considering the importance of spatial thinking in the process of learning astronomy, it is necessary to educate pre-service teachers on teaching methods that consider spatial thinking from the teacher training program stage. Accordingly, after providing education on spatial thinking to pre-service science teachers, problems and improvement plans perceived by them were explored for the images and inquiry activities of astronomy textbook units. In this study, spatial thinking in the astronomical domain was defined as the amalgam of the concepts of space, representation tools, and reasoning processes. The juniors attending the University of Education in the metropolitan area were educated on spatial thinking for two weeks in October 2021. They were then asked to voluntarily select one of the astronomy units to analyze problems in the textbooks and present modification plans to address those problems. Finally, 33 cases presented by 22 pre-service science teachers were analyzed, and the results of the study were as follows. Pre-service teachers recognized the problems in textbooks in terms of the concepts of space and reasoning processes, and proposed improvement plans to supplement them. However, in some cases, even if pre-service teachers properly recognized a problem, the improvement plan was not appropriate, or they were not able to analyze the images or inquiry activities in terms of spatial thinking. This study is significant in that it shows that pre-service teachers have the potential to properly reorganize and revise textbooks by participating in teacher training programs on spatial thinking. Furthermore, based on the results of this study, the direction of the teacher training program concerning spatial thinking was discussed.

• Asia Marketing Journal
• /
• v.13 no.4
• /
• pp.213-226
• /
• 2012

As the Korean rental car industry turned into a mature stage, the competition level has become stronger than ever. In 2006, AJ Rent a Car declared customer satisfaction management as its vision to make a breakthrough. Through various service innovation efforts, AJ has been successfully offering meaningful and differentiated values to the customers. As results, the complaints rate has decreased, while service quality index has significantly increased. These service quality indicators have led to improved customer satisfaction level which was measured by re-purchase intention and customer satisfaction index, and AJ outran its major competitors in these dimensions of competition. The first key success factor of AJ is its effective service system. AJ manages the VOC, ERP, and CRM system in a well organized manner. AJ's another key success factor is a effective service process, which helps the organization share and respond to customer complaints in an efficient way. Finally, the management communicates the clear vision and strategic direction not only with the customers but also with the entire organization. With these three factors combined, AJ has created the service oriented corporate culture. Based on the culture. AJ has been able to develop a strong and sustainable competitive advantage in customer satisfaction management.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.39 no.4
• /
• pp.137-146
• /
• 2016

In recent years, business environment is faced with multi uncertainty that have not been suffered in the past. As supply chain is getting expanded and longer, the flow of information, material and production is also being complicated. It is well known that development service industry using application software has various uncertainty in random events such as supply and demand fluctuation of developer's capcity, project effective date after winning a contract, manpower cost (or revenue), subcontract cost (or purchase), and overrun due to developer's skill-level. This study intends to social contribution through attempts to optimize enterprise's goal by supply chain management platform to balance demand and supply and stochastic programming which is basically applied in order to solve uncertainty considering economical and operational risk at solution supplier. In Particular, this study emphasizes to determine allocation of internal and external manpower of developers using S&OP (Sales & Operations Planning) as monthly resource input has constraint on resource's capability that shared in industry or task. This study is to verify how Stochastic Programming such as Markowitz's MV (Mean Variance) model or 2-Stage Recourse Model is flexible and efficient than Deterministic Programming in software enterprise field by experiment with process and data from service industry which is manufacturing software and performing projects. In addition, this study is also to analysis how profit and labor input plan according to scope of uncertainty is changed based on Pareto Optimal, then lastly it is to enumerate limitation of the study extracted drawback which can be happened in real business environment and to contribute direction in future research considering another applicable methodology.

• The KIPS Transactions:PartC
• /
• v.11C no.5
• /
• pp.613-620
• /
• 2004

Traditionally, simulation method was used to test and evaluate the performance of communication protocol or functional elements for mobile communication service. In this Paper, PCSsim(Personal Communication System Simulator) was realized that can evaluate and review the call process of mobile communication service or to predict its performance by using the object-oriented simulation platform. PCSsim can simulate the base station and mobile host by considering the user's mobility, call generation rate and call duration time. In this paper, based on the simulation, presented the simulation results of hand-off generation ratio according to call generation, user's moving speed and call duration time both in residence area and commercial area, and it was confirmed that the hand-off rates in simulation and actual service environment have similar features. PCSsim can be used in adjusting the characteristics of base station fellowing the dynamic hand-off buffering or the characteristics of user's call in the design stage, and also can be used in building new mobile communication network by reflecting the characteristics of region where the base station is located and the mobility of the user.

• Convergence Security Journal
• /
• v.15 no.4
• /
• pp.3-9
• /
• 2015

A web application that allows a web service created by a internal developer who has security awareness show certain level of security. However, in the case of development by outsourcing, it is inevitable to implement the development centered on requested function rather than the issue of security. Thus in this paper, we improve the software testing process focusing on security for exclusion the leakage of important information and using an unauthorized service that results from the use of the vulnerable web application. The proposed model is able to consider security in the initial stage of development even when outsourced web application, especially, It can prevent the development schedule delay caused by the occurrence of modification for program created by programer who has low security awareness. This result shows that this model can be applied to the national defense area for increasing demand web application centered resource management system to be able to prevent service of web application with security vulnerability based on high test.

• Management & Information Systems Review
• /
• v.31 no.4
• /
• pp.139-165
• /
• 2012

This paper examine the roles of social rapport and friendship which are the representative variables of strong emotional bonds between customers and firms in service relationship marketing. As results, social rapport and friendship were confirmed as positive moderators between a relational antecedent variable and a relational mediator variable. In other words, emotional bonds, such as social rapport and friendship, stimulated relationship development in service relationship marketing. Meanwhile, customer-firm emotional bonds seemed to be a negative effect on the stage of a relational mediator variable and a relational outcome variable. This meant that relational mediator variable and emotional bond variables(social rapport and friendship) individually had an positive effect on a relational outcome variable. If emotional bonds between customers and firms had already built, they could have positive influence on the relational outcome, regardless of relational mediator variables. Conclusively, firms' relational efforts focus on the building the emotional bonds with customers, not on the process of relational antecedents, mediators, and consequences.

• Journal of Korean Library and Information Science Society
• /
• v.46 no.2
• /
• pp.337-366
• /
• 2015

This study had begun about the conflict between a lack of social adjustment and integration program for resident foreigners in Korea and a duplication of multicultural service in a specific area. This study was implemented through literature review and interview for analyses of the current status and problems of multicultural policy, subdivided into 3-stages model to reach the multiculturalism as multicultural policy process. The first stage suggested the unification of a channel for establishing a policies, reinforcing the functions of government ministries and the cooperation between the branches of the government. The second stage attempted to build the multicutural institutes network in a specific area unit, considering of the geographical and administrative environments. The third stage focused on the activities of individual organizations and proposed collaboration with library, school, support center for multi-cultural families, social service center, sport center, community center, and cultural facility. Additionally, 3-stages model emphasized on civic organization's role. This study was offered a meta-platform leaded by library community for sharing the information about planning and managing of multicutural programs and also mentioned significances for formulating multicutural policies. As a result, this study was presented and specified the 3-stages model to reach the multiculturalism, and verified the various considerations which have influenced the refinements of the multicultural policies as the demographic and geographical characteristics.

• Journal of KIISE:Software and Applications
• /
• v.31 no.8
• /
• pp.980-990
• /
• 2004

The component-based development methodology aims at the high state of abstraction and the reusability with components larger than classes. It is indispensible to measure the component so as to improve the quality of the component-based system and the individual component. And, the quality of the component should be improved through putting the results into the process of the development. So, it is necessary to study the component metric which can be applied in the stage of the component analysis and design. Hence, in this paper, we propose component cohesion, coupling, independence metrics reflecting the information extracted in the step of component analysis and design. The proposed component metric bases on the similarity information about behavior patterns of operations to offer the component's service. Also, we propose the redesigning process for the improvement of component design. That process uses the techniques of clustering and is for the thing that makes the component as the independent functional unit having the low complexity and easy maintenance. And, we examine that the component design model can be improved by the component metrics and the component redesigning process.

• Resources Recycling
• /
• v.32 no.2
• /
• pp.43-51
• /
• 2023

In this research, through LCA analysis, the environmental impact of automotive engine manufacturing and re-manufacturing was analyzed from the perspective of the entire process, and the greenhouse gas reduction effect was calculated based on this. The amount of greenhouse gas emitted from the process of acquiring and manufacturing raw materials for automotive engines is about 3,473 kg for new manufacturing and 872 kg for re-manufacturing. Thus, the amount of greenhouse gas reduction by engaging in re-manufacturing is about 2,601 kg; the analysis shows a reduction effect in each part of the entire process except for the processing stage. As a result of the LCA weighted analysis, the environmental impact of new product manufacturing was found to be 1.07E+03 Eco-point, and it was 2.67E+02 Eco-point for re-manufacturing. The share of GWP(Global Warming Potential) among the six major impact categories(Abiotic Depletion Potential, Acidification Potential, Eutrophication Potential, Global Warming Potential, Ozone-layer Depletion Potential, Photochemical Oxidant Creation Potential) as high at 99.72%(new manufacturing) and 99.68%(re-manufacturing).

• Korea Trade Review
• /
• v.48 no.1
• /
• pp.263-285
• /
• 2023

The purpose of this study is to examine the business model, growth process, and success factors of the successful super app Gojek in the Southeast Asian and Indonesian markets. Gojek's business model analysis focused on the business canvas (9 blocks) that many companies have used to establish business models. Gojek's growth process was analyzed based on timeline. Gojek 1.0 is from the start of the ride hailing service. Gojek 2.0 is a leap forward into a life-friendly platform. Gojek 3.0 is a process of expanding and diversifying domestic and foreign businesses. Gojek 4.0 is a stage of changing to GoTo through mergers with Tokopedia, and setting a higher leap forward. Based on this, the success factors of Gojek are ① Hyperlocalization ② First mobile ③ A company that is loved through mission execution ④ Provide financial inclusion ⑤ Business expansion and diversification through mergers and acquisitions and partnerships ⑥ Entry into overseas markets ⑦ Attracting various partners and investment ⑧ Lock-in effect and hyperpersonalization. The implications obtained through this study and the limitations and direction of the study were discussed.