• Title/Summary/Keyword: Service Physical Environment

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Asset tracking system architecture using sensor network technology (센서 네트워크를 이용한 자산 모니터링 시스템 구조)

  • Kang, Jeong-Hoon;Lee, Min-Goo;Lee, Sang-Won;Ham, Kyung-Sun;Lee, Sang-Hak
    • Proceedings of the KIEE Conference
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    • 2004.11c
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    • pp.426-428
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    • 2004
  • Sensor network supports data delivery from physical world to cyber space Sensors get physical events then wireless network transfers sensor data to service server. We use sensor network technology to manage location information of asset. In ubiquitous computing environment, user localization is basic context for intelligent service. A lot of research group make effort to develop low cost localization technology. In this paper, we propose asset monitoring system using wireless sensor network. It is implemented using ad hoc network technology which can be adopted to smart home and this system can monitor the asset location and movement.

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Intelligent building light control system based on wireless sensor network (무선 센서 네트워크 기반의 빌딩 조명 제어 시스템)

  • Kang, Jeong-Hoon;Yoo, Jun-Jae;Yoon, Myung-Hyun;Lee, Myung-Soo;Lim, Ho-Jung;Lee, Min-Goo;Jang, Dong-Seop
    • Proceedings of the KIEE Conference
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    • 2006.04a
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    • pp.174-176
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    • 2006
  • Sensor network supports data delivery from Physical world to cyber space. Sensors get physical events then wireless network transfers sensor data to service server. We use sensor network technology to light control system for intelligent building. In ubiquitous computing environment. wireless sensor network is basic tool for intelligent service. In this paper, we propose intelligent building light control system based on wireless sensor network. It is implemented using previous light control product, can be adopted to present building light system.

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Protection Management for Guaranteed User-Driven Virtual Circuit Services in Dynamic Multi-domain Environments: Design Issues and Challenges

  • Lim, Huhnkuk
    • ETRI Journal
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    • v.37 no.2
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    • pp.369-379
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    • 2015
  • Fault management of virtualized network environments using user-driven network provisioning systems (NPSs) is crucial for guaranteeing seamless virtual network services irrespective of physical infrastructure impairment. The network service interface (NSI) of the Open Grid Forum reflects the need for a common standard management API for the reservation and provisioning of user-driven virtual circuits (VCs) across global networks. NSI-based NPSs (that is, network service agents) can be used to compose user-driven VCs for mission-critical applications in a dynamic multi-domain. In this article, we first attempt to outline the design issues and challenges faced when attempting to provide mission-critical applications using dynamic VCs with a protection that is both user-driven and trustworthy in a dynamic multi-domain environment, to motivate work in this area of research. We also survey representative works that address inter-domain VC protection and qualitatively evaluate them and current NSI against the issues and challenges.

A Study on the Characteristics of Working Condition and Occupational Safety and Health in the Food Service industry (음식서비스업종의 작업환경 및 안전보건 특성에 관한 연구)

  • Choi, Hyung Jin
    • Journal of the Korea Safety Management & Science
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    • v.17 no.3
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    • pp.125-132
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    • 2015
  • The primary purpose of present study, to take appropriate measures to prevent occupational accidents in the food service industry, was to evaluate characteristics of working condition and occupational safety and health. In order to fulfill our objective, profession and working environment, safety recognition and education, safety activities, physical conditions and accident experience were surveyed. To collect information and opinion in the field, face-to-face interviews were, using a structured questionnaire, carried out. Also, food service industry's accidents reported by Korean Occupational Safety and Health Agency at 2014 were statistically analyzed. In the resulting of analyzing data from a questionnaire survey of food service industry employees, safety/health train and management were increased.

AN EVENT-BASED MIDDLEWARE FOR ANALYZING CONTEXT INFORMATION UNDER USN ENVIRONMENT

  • Lee, Yong-Mi;Nam, Kwang-Woo;Kim, Hi-Seok;Ryu, Keun-Ho
    • Proceedings of the KSRS Conference
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    • 2007.10a
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    • pp.568-572
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    • 2007
  • With the proliferation of advanced wireless network and sensor technologies, smart devices under USN(ubiquitous sensor network) environment are capable of collecting context information such as temperature, humidity, weight, and location about objects at real time. Therefore, applications must be able to analyze collected information and notify useful information to wanted users timely. This service can be realized by implementing an event-based middleware. In the middleware, event messages collected from physical environment will be filtered according to profiles that users define in advance and the result will be sent to the interested users. In this paper, we present XML-based event model, ECA-based profile model, and the architecture of an event-based middleware suitable to USN environment. We will also model and describe them using the examples of logistics area. By implementing the system based on the design above, the middleware enable applications or users to easily access to physical sources. The proposed middleware can also apply to not only logistics area but also other various areas under USN environment such as intelligent traffic control system, national disaster management system and u-medical system.

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QA/QC Techniques for the Automated Hydrocarbon Monitoring Natwork in the UK

  • Rod Robinson;Tony andrews;David Butterfield;Paul Quincey
    • Journal of Korean Society for Atmospheric Environment
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    • v.17 no.E1
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    • pp.25-33
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    • 2001
  • This paper presents an overview of the UK Hydrocarbon Monitoring Network and summarises some of the lessons learnt from running and automated VOC monitoring network in th UK. The paper will describe the operation of the network and the Quality Control and Quality Assurance (QA/QC) procedures used to ensure that the data qality objectives are met. The provision of accurate measurements of ambient air pollutant concentrations is a valuable and high-profile service of Governments, assisting policy decisions and allowing members of the public to be well-informed. The need for such measurements has been increased in the UK by the National Air Quality Strategy and European Air Quality Directives, with the National Networks playing a central role in delivering the information. The Hydrocarbon Network provides measurements directly in support of monitoring requirements for benzene and 1,3-butadiene, and of 23 other hydrocarbon species important for their role in ozone and secondary particulate formation.

Survey for the Understanding of Elderly Disease and Work Environment for Physical Therapists in Elderly Care Facilities (노인요양시설물리치료사들의 노인복지정책과 노인질환에 대한 이해도 및 직무 환경에 대한 조사)

  • Kim, Soon-Ja;Kim, Jeong-Seon
    • Journal of Korean Physical Therapy Science
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    • v.14 no.1_4
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    • pp.25-36
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    • 2007
  • The results of researching on duties of physical therapist, understanding of elderly diseases and policies related with elderly welfare came out from the survey before beginning of education to physical therapists who attended National Elderly Welfare Physical Therapist Workshop during Sep. 11th to 14th, 2007. They have already understood about long-term elderly care insurance from the policy, and responded that those policies will bring more advantage to elders. On contrary, negative response had reason of low service quality. About elderly care system, there were positive answer of appropriate alternatives to support them, but also other critics had opinion of inevitable choice for living conservation. About understanding of elderly diseases, there were more comprehension of diseases as age gets higher, but most did not understand dementia and paralysis. Past experience and process of medical treatment for their disease were such arthritis, paralysis, broken bone, and dislocation of joint. Prognosis of technical training was mostly answered positively, but linking with other related disease programs were not welcomed. Most respondents thought that professional training were needed. The results of understanding diseases during senescent had high percentage of understanding as age and education was high, and it had eye upon statistics of the survey (p < 0.05) Most of those questioned responded that it is appropriate to have six working days per week and eight hours of daily work, however, present wage is not reasonable. Most of those questioned had negative response of work independence, and had an-swered that there should be certificates needed in related fields. For difficulties during work period, they had hardship instituting direction of treatment by lack of program, level of wage, and physical difficulties. Physical therapists averagely wished to have fewer than thirty patients per therapist. After the research, physical therapists who work in those facilities of elderly care systems agreed on policies, though it should not lower service quality. In addition, they were pros to have elderly care system, yet they are still inevitable option to maintain living. For work environment, the period of work was appropriate, but had different opinions for work independence and regular number of patients. Therefore, there should be more organized treatment program that also should be linked to other practical programs at this beginning point of the policy enforcement and the time that many therapists hope to work in elderly care system.

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Comprehensive Study of Customers' Perceived Service Quality of Korean Restaurants I : Cross-Cultural Perception on Service Quality of Korean Restaurants by Nationality (국내 한식당의 서비스 품질에 대한 고찰 I : 한식당의 서비스 품질에 대한 국가별 인식 차이 연구)

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Journal of the East Asian Society of Dietary Life
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    • v.20 no.6
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    • pp.987-996
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    • 2010
  • The purpose of this study was to measure customers' perception of the service quality of Korean restaurants and then compare differences in perceived service quality according to customer nationality. Self-administered questionnaires were completed by 2812 subjects, and data were analyzed by frequency, chi-square, t-test, one-way ANOVA, factor, reliability, cluster, and discriminant analysis. Results of the study were as follows. The factor analysis of perceived service quality produced four factors, employee service (5 variables), menu quality (4 variables), price & value (4 variables), and physical environment (4 variables). Cronbach's alpha values for reliability were over 0.8 for all factors. Further, a significant difference was observed in service quality, which was perceived according to customer nationality. A higher mean value of perceived service quality was held by foreigners when compared to Koreans. Especially, the mean value of perceived service quality was significantly low for all items for Japanese compared to foreigners. Cluster analysis divided subjects into two groups based on attitude toward service quality of Korean restaurants: an unfavorable group and favorable group. These two groups differed from each other in general characteristics as well. Limitations and future research directions are also discussed.

Understanding Service Quality in Health/Fitness Clubs from A Systems Perspective

  • Kyungro Chang
    • Asia Marketing Journal
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    • v.1 no.3
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    • pp.53-78
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    • 1999
  • Despite of the vibrant nature of the fitness industry, there has not been a sustained effort to understand the dynamics of the industry, particularly with reference to the quality of services offered in that industry. The purpose of this paper is to present a system based process model of quality in health/fitness services. The characteristics of the organization, the service employees and the client are the inputs into the service encounter where the service is produced (i.e., the throughput). The output is the quality of the service. The extent of quality perceived by both the service provider and the client is said to influence the satisfaction of the respective parties, and subsequent motivation to participate in the production of quality in the service. The model also suggests that physical environment as well as other customers and their behaviors influence customer perception of service quality. The quality of service is enhanced through the quality assurance practices of the organization and the feedback from client. Further, the input, throughput, and output in our model reflect (a) quality of the design of the service delivery system, (b) objective quality of the product, and (c) quality as perceived by client. The specific attributes of the design element (i.e., organization, service employee, and the client) are elaborated upon. It is suggested that the organization can assure quality by seeking feedback from clients and service employees, monitoring the service production phases, and managing inter-customer interactions.

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Affordance design for the Management of Patients' Experience in Small Scale Hospitals

  • Shin, Hyun-kyung;Kim, Yong-tae;Youm, Dong-cheol
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.4
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    • pp.131-138
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    • 2018
  • In the recent years, with a purpose to provide visual and psychological stability to patients and hospital users, Affordance design theory based on perceptual psychological thought has been applied as hospital design. In the past, hospital service design was focused on but Affordance design theory focuses on the patients' experience and methodological research on . The characteristics of the application of Affordance design in the case of patients' experience and service point is as follows:- Firstly, Affordance design is applied when the objective of the patient's experience and the functionality of the object are combined. In other words, affordance design is a condition that arises when encounter between service contact point and patients' experience takes place. Secondly, In the field of Hospital service design, Affordance concepts in and its application can be divided on the functions of experience, cognition and sense following the application of Affordance concepts in Hospital service design. Thirdly, Affordance design method sets meaning of the action received through information provided by morphological features. The condition and surrounding has to be designed in a way that it can induce active behavior of the patient. This study has significance as it has been studied from the perspectives of Affordance theory of design psychology in addition to the physical environment of the hospital, the point of interaction between the hospital and patient, along with the elements of experience design. This study proposes the necessity of analytical study in the field of service design implementation considering various stakeholders in the service contact points of small and medium hospitals in Korea. Furthermore, study of the application of Affordance design can be complemented by reflecting the size of hospitals, the characteristics of specialties, and the specific service environment of each hospital can also be conducted.