• 제목/요약/키워드: Service Performances

검색결과 497건 처리시간 0.027초

테러리즘의 대응관리체제에 관한 고찰 - "9. 11 테러"를 중심으로 - (A Study Consequence Management System of the Terrorism)

  • 김이수;안병수;한남수
    • 시큐리티연구
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    • 제7호
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    • pp.95-124
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    • 2004
  • It can be said that 'the September 11th Terrorist Attacks' in 2001 were not only the indiscriminate attacks on innocent people but also the whole - political, economical and military - attacks on human life. Also, 'the September 11th Terrorist Attacks' can be regarded as the significant events in the history of world, which were on the peak of the super-terrorism or new-terrorism that had emerged from the 1980s. However, if one would have analysed the developments of terrorism from the 1970s, they could have been foreknown without difficulty. The finding from this study can be summarized as the followings, First, in spite that the USA responsive system against terrorism had been assessed as perfect before 'the September 11th Terrorist Attacks', the fragilities were found in the aspects of the response on the new-terrorism or super-terrorism. The previous responsive system before 'the September 11th Terrorist Attacks' had the following defects as the followings: (1) it was impossible to establish the integrated strategy, because the organizations related to the response against terrorism had not integrated; (2) there were some weakness to collect and diffuse the informations related to terrorism; (3) the security system for the domestic airline service in USA and the responsive system of air defense against terrors on aircraft were very fragile. For these reasons, USA government established the 'Department of Homeland Security' of which the President is the head so that the many organizations related to terrorism were integrated into a single management system. And, it legislated a new act to protect security from terrors, which legalized of the wiretapping in spite of the risk of encroachment upon personal rights, increased the jail terms upon terrorists, froze the bank related to terrorist organization, and could censor e-mails. Second, it seem that Korean responsive system against terrors more fragile than that of USA. One of the reasons is that people have some perception that Korea is a safe zone from terrors, because there were little attacks from international terrorists in Korea. This can be found from the fact that the legal arrangement against terrorism is only the President's instruction No. 47. Under this responsive system against terrorism dependent on only the President's instruction, it is expected that there would be a poor response against terrors due to the lack of unified and integrated responsive agency as like the case of USA before 'the September 11th Terrorist Attacks'. And, where there is no legal countermeasure, it is impossible to expect the binding force on the outside of administrative agencies and the performances to prevent and hinder the terrorist actions can not but be limited. That is to say, the current responsive system can not counteract effectively against the new-terrorism and super-terrorism. Third, although there were some changes in Korean government's policies against terrorism. there still are problems. One of the most important problems is that the new responsive system against terrorism in Korea, different from that of USA, is not a permanent agency but a meeting body that is organized by a commission. This commission is controled by the Prime Minister and the substantial tasks are under the National Intelligence Service. Under this configuration, there can be the lack of strong leadership and control. Additionally, because there is no statute to response against terrorism, it is impossible to prevent and counteract effectively against terrorism. The above summarized suggests that, because the contemporary super-terrorism or new-terrorism makes numerous casualties of unspecified persons and enormous nationwide damages, the thorough prevention against terrorism is the most important challenge, and that the full range of legal and institutional arrangements for the ex post counteraction should be established. In order to do so, it is necessary for the government to make legal and institutional arrangements such as the permanent agency for protection from terrorism in which the related departments cooperates with together and the development of efficient anti-terror programs, and to show its willingness and ability that it can counteract upon any type of domestic and foreign terrorism so that obtain the active supports and confidence from citizens.

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"증언자료의 비판적 활용 - 6.25전쟁 시기 유격대의 경우" ("Critical Application of Witness Commentaries: The Case of Guerrilla Warfare in the Korean War")

  • 조성훈
    • 기록학연구
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    • 제12호
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    • pp.137-178
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    • 2005
  • The anticommunist guerrillas' activities that aretheconcern of this article took place largely in North Korea or behind the enemy-held lines. Verifying their history is accordingly difficult and requires careful attention, but despite their active operations the military as well as the scholarly community have been lax in studying them. The Korean War came to be perceived as a traditional, limited war with regular battles, so that the studies addressed mostly the regular operations, and guerrilla warfare is remembered as an almost 'exclusive property' of the communist invaders; a small wonder that the anticommunist guerrillas have not been studied much and the collection of materials neglected. Therefore, in contrast with the witness accounts concerning regular battles, witness resources were of a small volume about these "patriots without the service numbers." For the above reasons the guerrilla participants and their later-organized fellowships took to the task of leaving records and compiling the histories of their units. They became active preservers of history in order to inform later generations of their works and also to secure deserved benefits from the government, in a world where none recognized their achievements. For instance, 4th Donkey Unit published witness accounts in addition to a unit history, and left video-recordings of guerrilla witnesses before any institute systematized the oral history of the guerrillas. In the case of Kyulsa ("Resolved to Die") Guerrilla Unit, the unit history was 10 times revised and expanded upon for publication, contributing substantially to the recovery of anticommunist guerrilla history which had almost totally lacked documented resources. Now because the guerrilla-related witness accounts were produced through fellowship societies and not individually, it often took the form of 'collective memory.' As a result, though thousands of former guerrillas remain surviving, the scarcity of numerous versions of, or perspectives upon, an event renders difficult an objective approach to the historical truth. Even requests to verify the service of a guerrilla member or to apply for decoration or government benefits for those killed in action, the process is taken care of not at the hands of the first party but the veteran society, so that a variety of opinions are not available for consideration. Moreover, some accounts were taken by American military personnel, and since some historians, unaware of official documents or evaluation of achievements, tended to center the records around their own units and especially to exaggerate the units' performances, they often featured factual errors. Thefollowing is the means to utilize positively the aforementioned type of witness accounts in military history research. It involves the active use of military historical detachments (MHD). As in the examples of those dispatched by the American forces during the Korean War, experts should be dispatched during, and not just after, wartimes. By considering and investigating the differences among various perspectives on the same historical event, even without extra documented resources it is possibleto arrive at theerrors or questionable points of the oral accounts, supplementing the additional accounts. Therefore any time lapses between witness accounts must be kept in consideration. Moreover when the oral accounts come from a group such as participants in the same guerrilla unit or operation, a standardized list of items ought to be put to use. Education in oral history is necessary not just for the training of experts. In America wherethefield sees much activity, it is used not only in college or graduate programs but also in elementary and lifetime educational processes. In comparison in our nation, and especially in historical disciplines, methodological insistence upon documented evidences prevails in the main, and in the fields of nationalist movement or modern history, oral accounts do not receive adequate attention. Like ancient documents and monuments, oral history also needs to be made a regular part of diverse resource materials at our academic institutes for history. Courses in memory and history, such as those in American colleges, are available possibilities.

영세 소상공인 조직화에 대한 직능업종별 차이분석과 경영성과 (An Analysis of the Differences in Management Performance by Business Categories from the Perspective of Small Business Systematization)

  • 서근하;서미옥;윤성욱
    • 유통과학연구
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    • 제9권2호
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    • pp.111-122
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    • 2011
  • 본 연구는 국내사업체 수에서 87.9% 이상을 차지하고 있는 소상공인들의 직능업종별 조직화에 대한 실증적 연구이다. 연구문제의 검증을 위하여 직능단체의 조직화를 국내 상황에 적합하도록 도소매직능, 음식숙박직능, 개인서비스직능의 세 가지 형태로 구분하여 실증적인 분석을 시도하였다. 연구결과 첫째, 조직화 참여동기에서 인력구인난에 대한 반응은 음식직능이 가장 높은 것으로 나타났다. 외부경쟁심화와 자금압박으로 인한 반응은 개인 서비스 직능이 가장 높게 나타났다. 이를 통하여 업종별 직능별로 경영애로사항과 조직화 참여동기에는 차이가 존재함이 새롭게 밝혀졌다. 둘째, 조직화 기대치의 경영공정 개선분야에서는 음식직능이, 단순한 최종성과 개선만을 기대하는 분야에서는 소매직능이 가장 높게 나타났다. 셋째, 소상공인 직능별 조직화요인과 경영성과에 대한 분석에서는 참여동기는 소상공인의 재무적인 경영성과에 부(-)의 영향을 주고 있는 것으로 나타났다. 이와 반대로 조직화 기대치와 정책수요는 경영성과에 직접적인 정(+)의 영향을 주는 것으로 나타났다. 이러한 결과가 의미하는 바는, 향후 정부에서는 직능단체별로 맞춤형 중장기 경영전략을 수립하여야 하는 필요성과 더불어, 현재 소상공인 조직화는 일천한 상황에 있지만, 최종적으로 창업 성공과 창업 실패를 구분하는 분기점이 된다는 점을 밝혀주었다.

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홀스타인의 국제유전평가를 위한 모형개발에 관한 연구 (Development of International Genetic Evaluation Models for Dairy Cattle)

  • 조광현;박병호;최재관;최태정;최연호;이승수;조충일
    • Journal of Animal Science and Technology
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    • 제55권1호
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    • pp.1-6
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    • 2013
  • 본 연구는 국내 국가단위 평가결과의 문제점을 해결하면서 유전 능력평가시스템을 고도화하고 우리나라가 국제유전평가에 참여하기 위하여 국제평가기구에서 요구하는 검증작업을 통과하기 위하여 수행하였다. 본 연구에 이용된 자료는 농협중앙회 젖소개량부에서 수집한 분만일이 2001년부터 2009년까지의 검정성적으로 총 1,416,589개이며 산차는 5산으로 제한하였으며, 누적착유일은 75~305일로 제한하였고, 전체 혈통자료는 2,279,741개이며 부모를 갖는 개체는 535,409개이고 아비소는 2,467두로 구성되어 있는 기록들을 이용하였다. 유량, 유지방, 유단백에 대한 육종가는 신규로 개발한 다형질모형(Multiple traits model)을 이용하여 육종가를 구하였으며 기초작업은 SAS version 9.2와 R프로그램을 이용하였으며 유전모수를 추정하기 위하여 VCE 6.0을 이용하였다. 전반적으로 유전적 추세는 꾸준히 지속되어 오고 있으며 산차별 차이가 두드러지게 나타나지는 않았다. 유지방을 제외하고 유량과 유단백 형질의 추세가 잘 추정되었음을 알 수 있다. 유전평가분석결과 상위 1000두의 랭킹안에 최근의 생년을 갖는 딸소가 기존에 사용한 모수로 분석한 결과보다 딸소가 증가했음을 알 수 있다. 국제유전평가모형을 통해 새로 평가한 결과 씨수소상위 100두를 기존 평가모형에 의한 평가결과와 비교했을 때, 2006년생은 23두에서 28두로 2007년생은 12두에서 20두로 2008년생은 2두에서 8두로 증가하였다. 이는 최근의 딸소나 씨수소의 유전능력이 우수함에도 불구하고 상위에 랭크되지 못했던 결과가 새 모형의 적용으로 보완하여 새로운 평가분석에 적용할 수 있을 것으로 판단된다. 따라서 기존의 단형질 모형 대신 다형질 모형을 이용한 분석방법으로 평가를 실시하고 국제유전평가에도 다형질 모형을 이용한 육종가를 제시함으로써 다형질 선발의 정확도가 향상될 수 있을 것이다.

심리적 계약 위반이 OS이용자의 배신 행동에 미치는 영향: 윈도우 XP 기술적 지원서비스 중단 사례 (The Effects of Psychological Contract Violation on OS User's Betrayal Behaviors: Window XP Technical Support Ending Case)

  • 이은곤
    • Asia pacific journal of information systems
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    • 제24권3호
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    • pp.325-344
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    • 2014
  • Technical support of Window XP ended in March, 8, 2014, and it makes OS(Operating System) users fall in a state of confusion. Sudden decision making of OS upgrade and replacement is not a simple problem. Firms need to change the long term capacity plan in enterprise IS management, but they are pressed for time and cost to complete it. Individuals can not help selecting the second best plan, because the following OSs of Window XP are below expectations in performances, new PC sales as the opportunities of OS upgrade decrease, and the potential risk of OS technical support ending had not announced to OS users at the point of purchase. Microsoft as the OS vendors had not presented precaution or remedy for this confusion. Rather, Microsoft announced that the technical support of the other following OSs of Wndow XP such as Window 7 would ended in two years. This conflict between OS vendor and OS users could not happen in one time, but could recur in recent future. Although studies on the ways of OS user protection policy would be needed to escape from this conflict, few prior studies had conducted this issue. This study had challenge to cautiously investigate in such OS user's reactions as the confirmation with OS user's expectation in the point of purchase, three types of justice perception on the treatment of OS vendor, psychological contract violation, satisfaction and the other betrayal behavioral intention in the case of Window XP technical support ending. By adopting the justice perception on this research, and by empirically validating the impact on OS user's reactions, I could suggest the direction of establishing OS user protection policy of OS vendor. Based on the expectation-confirmation theory, the theory of justice, literatures about psychological contract violation, and studies about consumer betrayal behaviors in the perspective of Herzberg(1968)'s dual factor theory, I developed the research model and hypothesis. Expectation-confirmation theory explain that consumers had expectation on the performance of product in the point of sale, and they could satisfied with their purchase behaviors, when the expectation could have confirmed in the point of consumption. The theory of justice in social exchange argues that treatee could be willing to accept the treatment by treater when the three types of justice as distributive, procedural, and interactional justice could be established in treatment. Literatures about psychological contract violation in human behaviors explains that contracter in a side could have the implied contract (also called 'psychological contract') which the contracter in the other side would sincerely execute the contract, and that they are willing to do vengeance behaviors when their contract had unfairly been broken. When the psychological contract of consumers had been broken, consumers feel distrust with the vendors and are willing to decrease such beneficial attitude and behavior as satisfaction, loyalty and repurchase intention. At the same time, consumers feel betrayal and are willing to increase such retributive attitude and behavior as negative word-of-mouth, complain to the vendors, complain to the third parties for consumer protection. We conducted a scenario survey in order to validate our research model at March, 2013, when is the point of news released firstly and when is the point of one year before the acture Window XP technical support ending. We collected the valid data from 238 voluntary participants who are the OS users but had not yet exposed the news of Window OSs technical support ending schedule. The subject had been allocated into two groups and one of two groups had been exposed this news. The data had been analyzed by the MANOVA and PLS. MANOVA results indicate that the OSs technical support ending could significantly decrease all three types of justice perception. PLS results indicated that it could significantly increase psychological contract violation and that this increased psychological contract violation could significantly reduce the trust and increase the perceived betrayal. Then, it could significantly reduce satisfaction, loyalty, and repurchase intention, and it also could significantly increase negative word-of-month intention, complain to the vendor intention, and complain to the third party intention. All hypothesis had been significantly approved. Consequently, OS users feel that the OSs technical support ending is not natural value added service ending, but the violation of the core OS purchase contract, that it could be the posteriori prohibition of OS user's OS usage right, and that it could induce the psychological contract violation of OS users. This study would contributions to introduce the psychological contract violation of the OS users from the OSs technical support ending in IS field, to introduce three types of justice as the antecedents of psychological contract violation, and to empirically validate the impact of psychological contract violation both on the beneficial and retributive behavioral intentions of OS users. For practice, the results of this study could contribute to make more comprehensive OS user protection policy and consumer relationship management practices of OS vendor.

중소기업 특성에 따른 외부 협업 활동이 혁신성과에 미치는 영향 (Performance of Collaboration Activities upon SME's Idiosyncrasy)

  • 이혜선;오준석;이재기;이봉규
    • 인터넷정보학회논문지
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    • 제14권6호
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    • pp.95-105
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    • 2013
  • 최근 급변하고 있는 시장변화로 기업의 경쟁우위를 지속하기 위한 기업 간 협업 활동과 그 중요성이 증가되고 있다. 특히 한정된 자원을 보유한 중소기업의 외부자원 활용과 협업 활동은 기업 내 역량강화 및 혁신성과 창출함 있어 중요한 요소로 자리 잡고 있다. 현재까지의 대다수 선행연구들에서는 중소기업의 다양한 특성과 협업의 연관성을 세부적으로 구분하여 혁신성과를 해석하기보다 기업의 크기(대기업과 중소기업)와 연구개발 활동 등의 환경적 요인으로 구분하여 협업과 성과의 영향정도를 규명하였다. 이에 본 연구에서는 국내 중소기업의 외부 협업 활동과 관련한 기업의 다양한 특성과 혁신성과 유형에 미치는 영향력 정도를 분석하고자 하였다. 이에 기업의 특성을 주 제품이 속한 산업군, 고객군, 기업 규모로 구분하였으며, 각 유형에 따른 협업 활동이 제품혁신과 공정혁신 성과에 미치는 영향력을 살펴보았다. 본 연구에서는 프로빗 모형을 사용하였으며, 분석결과 외부협업은 제품혁신에는 큰 영향을 미치지만 공정혁신에는 유의미한 영향을 미치지 않는 것으로 나타났다. 또한 중소기업의 주 제품군이 속한 산업과 고객에 따른 협업 활동의 경우, 전반적으로 두 유형의 혁신성과에 다양한 영향을 미치는 것으로 나타났다. 또한 기업 규모가 큰 경우, 외부와의 협업 활동이 규모가 작은 기업보다 혁신성과에 큰 영향을 미치는 것으로 나타났다. 본 연구결과를 바탕으로 지속적인 성과창출에 필요한 기업특성에 따른 협업의 영향력을 인지함으로써 향후 소규모 기업들을 위한 혁신성과 창출을 위한 전략을 도입하려는 실무자 및 기관 관계자들에게 도움이 될 것으로 기대된다.

다분류 SVM을 이용한 DEA기반 벤처기업 효율성등급 예측모형 (The Prediction of DEA based Efficiency Rating for Venture Business Using Multi-class SVM)

  • 박지영;홍태호
    • Asia pacific journal of information systems
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    • 제19권2호
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    • pp.139-155
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    • 2009
  • For the last few decades, many studies have tried to explore and unveil venture companies' success factors and unique features in order to identify the sources of such companies' competitive advantages over their rivals. Such venture companies have shown tendency to give high returns for investors generally making the best use of information technology. For this reason, many venture companies are keen on attracting avid investors' attention. Investors generally make their investment decisions by carefully examining the evaluation criteria of the alternatives. To them, credit rating information provided by international rating agencies, such as Standard and Poor's, Moody's and Fitch is crucial source as to such pivotal concerns as companies stability, growth, and risk status. But these types of information are generated only for the companies issuing corporate bonds, not venture companies. Therefore, this study proposes a method for evaluating venture businesses by presenting our recent empirical results using financial data of Korean venture companies listed on KOSDAQ in Korea exchange. In addition, this paper used multi-class SVM for the prediction of DEA-based efficiency rating for venture businesses, which was derived from our proposed method. Our approach sheds light on ways to locate efficient companies generating high level of profits. Above all, in determining effective ways to evaluate a venture firm's efficiency, it is important to understand the major contributing factors of such efficiency. Therefore, this paper is constructed on the basis of following two ideas to classify which companies are more efficient venture companies: i) making DEA based multi-class rating for sample companies and ii) developing multi-class SVM-based efficiency prediction model for classifying all companies. First, the Data Envelopment Analysis(DEA) is a non-parametric multiple input-output efficiency technique that measures the relative efficiency of decision making units(DMUs) using a linear programming based model. It is non-parametric because it requires no assumption on the shape or parameters of the underlying production function. DEA has been already widely applied for evaluating the relative efficiency of DMUs. Recently, a number of DEA based studies have evaluated the efficiency of various types of companies, such as internet companies and venture companies. It has been also applied to corporate credit ratings. In this study we utilized DEA for sorting venture companies by efficiency based ratings. The Support Vector Machine(SVM), on the other hand, is a popular technique for solving data classification problems. In this paper, we employed SVM to classify the efficiency ratings in IT venture companies according to the results of DEA. The SVM method was first developed by Vapnik (1995). As one of many machine learning techniques, SVM is based on a statistical theory. Thus far, the method has shown good performances especially in generalizing capacity in classification tasks, resulting in numerous applications in many areas of business, SVM is basically the algorithm that finds the maximum margin hyperplane, which is the maximum separation between classes. According to this method, support vectors are the closest to the maximum margin hyperplane. If it is impossible to classify, we can use the kernel function. In the case of nonlinear class boundaries, we can transform the inputs into a high-dimensional feature space, This is the original input space and is mapped into a high-dimensional dot-product space. Many studies applied SVM to the prediction of bankruptcy, the forecast a financial time series, and the problem of estimating credit rating, In this study we employed SVM for developing data mining-based efficiency prediction model. We used the Gaussian radial function as a kernel function of SVM. In multi-class SVM, we adopted one-against-one approach between binary classification method and two all-together methods, proposed by Weston and Watkins(1999) and Crammer and Singer(2000), respectively. In this research, we used corporate information of 154 companies listed on KOSDAQ market in Korea exchange. We obtained companies' financial information of 2005 from the KIS(Korea Information Service, Inc.). Using this data, we made multi-class rating with DEA efficiency and built multi-class prediction model based data mining. Among three manners of multi-classification, the hit ratio of the Weston and Watkins method is the best in the test data set. In multi classification problems as efficiency ratings of venture business, it is very useful for investors to know the class with errors, one class difference, when it is difficult to find out the accurate class in the actual market. So we presented accuracy results within 1-class errors, and the Weston and Watkins method showed 85.7% accuracy in our test samples. We conclude that the DEA based multi-class approach in venture business generates more information than the binary classification problem, notwithstanding its efficiency level. We believe this model can help investors in decision making as it provides a reliably tool to evaluate venture companies in the financial domain. For the future research, we perceive the need to enhance such areas as the variable selection process, the parameter selection of kernel function, the generalization, and the sample size of multi-class.

e-비즈니스가 경영성과에 미치는 영향 -홈쇼핑을 중심으로- (The Effects of e-Business on Business Performance - In the home-shopping industry -)

  • 김세중;안선숙
    • 경영과정보연구
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    • 제22권
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    • pp.137-165
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    • 2007
  • It seems high time to increase productivity by adopting e-business to overcome challenges posed by both external factors including the appreciation of Korean won, oil hikes and fierce global competition and domestic issues represented by disparities between large corporations and small and medium enterprises (SMEs), Seoul metropolitan and local cities, and export and domestic demand all of which weaken future growth engines in the Korean economy. The demands of the globalization era are for innovative changes in businessprocess and industrial structure aiming for creating new values. To this end, e-business is expected to play a core role in the sophistication of the Korean economy through new values and innovation. In order to examine business performance in e-business-adopting industries, this study analyzed the home shopping industry by closely looking into the financial ratios including the ratio of net profit to sales, the ratio of operation income to sales, the ratio of gross cost to sales cost, the ratio of gross cost to selling, general and administrative (SG&A) expense, and return of investment (ROI). This study, for best outcome, referred to corporate financial statements as a main resource to calculate financial ratios by utilizing Data Analysis, Retrieval and Transfer System (DART) of the Financial Supervisory Service, one of the Korea's financial supervisory authorities. First of all, the result of the trend analysis on the ratio of net profit to sales is as following. CJ Home Shopping has registered a remarkable increase in its ratio of net profit rate to sales since 2002 while its competitors find it hard to catch up with CJ's stunning performances. This is partly due to the efficient management compared to CJ's value of capital. Such significance, if the current trend continues, will make the front-runner assume the largest market share. On the other hand, GS Home Shopping, despite its best organized system and largest value of capital among others, lacks efficiency in management. Second of all, the result of the trend analysis on the ratio of operation income to sales is as following. Both CJ Home Shopping and GS Home Shopping have, until 2004, recorded similar growth trend. However, while CJ Home Shopping's operating income continued to increase in 2005, GS Home Shopping observed its operating income declining which resulted in the increasing income gap with CJ Home Shopping. While CJ Home Shopping with the largest market share in home shopping industryis engaged in aggressive marketing, GS Home Shopping due to its stability-driven management strategies falls behind CJ again in the ratio of operation income to sales in spite of its favorable management environment including its large capital. Companies in the Group B were established in the same year of 2001. NS Home Shopping was the first in the Group B to shift its loss to profit. Woori Home Shopping has continued to post operating loss for three consecutive years and finally was sold to Lotte Group in 2007, but since then, has registered a continuing increase in net income on sales. Third of all, the result of the trend analysis on the ratio of gross cost to sales cost is as following. Since home shopping falls into sales business, its cost of sales is much lower than that of other types of business such as manufacturing industry. Since 2002 in gross costs including cost of sales, SG&A expense, and non-operating expense, cost of sales turned out to have remarkably decreased. Group B has also posted a notable decline in the same sector since 2002. Fourth of all, the result of the trend analysis on the ratio of gross cost to SG&A expense is as following. Due to its unique characteristics, the home shopping industry usually posts ahigh ratio of SG&A expense. However, more than 80% of SG&A expense means the result of lax management and at the same time, a sharp lower net income on sales than other industries. Last but not least, the result of the trend analysis on ROI is as following. As for CJ Home Shopping, the curve of ROI looks similar to that of its investment on fixed assets. As it turned out, the company's ratio of fixed assets to operating income skyrocketed in 2004 and 2005. As far as GS Home Shopping is concerned, its fixed assets are not as much as that of CJ Home Shopping. Consequently, competition in the home shopping industry, at the moment, is among CJ, GS, Hyundai, NS and Woori Home Shoppings, and all of them need to more thoroughly manage their costs. In order for the late-comers of Group B and other home shopping companies to advance further, the current lax management should be reformed particularly on their SG&A expense sector. Provided that the total sales volume in the Internet shopping sector is projected to grow over 20 trillion won by the year 2010, it is concluded that all the participants in the home shopping industry should put strategies on efficient management on costs and expenses as their top priority rather than increase revenues, if they hope to grow even further after 2007.

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기업의 교육지향성이 기술혁신과 기업성과에 미치는 영향 : 대 중국 투자 한국기업을 중심으로 (The Impact of Education-Orientation on Technology Innovation and Company Outcome : Focusing on Korean Companies in China)

  • 김정훈;임용택
    • 한국전자거래학회지
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    • 제19권4호
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    • pp.231-249
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    • 2014
  • 국우리는 흔히 21세기가 세계화와 지방화가 동시에 진행되는 글로컬라이제이션(Glocalization)의 시대라고 말하고 있다. 더구나 스마트폰(Smart Phone)의 빠른 보급과 SNS(Social Network Service)의 광범위한 사용으로 인하여 이 시대에는 글로벌 정보 및 지역 정보의 다양한 활용능력이 기업 경쟁력에 미치는 영향력이 지속해서 증대되었으며, 상거래의 형태도 과거의 고전적 방법의 제조나 유통에서 벗어나 전자 상거래를 통한 직접 혹은 간접적인 거래가 급속하게 파급되어져 가고 있는 실정이다. 이러한 새로운 트렌드(Trend)에 적응하는 교육지향성이 정보의 활용 능력을 극대화하여 기술혁신을 주도하는 중요한 요소로 부상하게 되었고, 궁극적으로는 기업의 성과에 영향을 미친다고 하겠다. 본 논문에서는 대 중국 한국투자기업의 교육지향성이 기업의 기술혁신 및 기업성과에 중장기적으로 미치는 영향력을 파악하여, 궁극적으로는 중국에 특화된 기술을 개발하는 기업경영 전략의 기초 자료를 도출하고자 한다. 따라서 본 연구는 연구대상으로서 중국투자기업만을 다루며, 연구문제로서 기술혁신성에 미치는 영향요인 검증과 기술혁신이 기업성과에 미치는 영향을 다루었다. 제 I 장은 서론이며 제 II장에서는 이 논문의 연구대상인 중국투자기업의 특성과 현황을 살펴본 후에, 이 논문의 실증 연구모형의 주요 변인인 학습지향성, 기술혁신, 기업성과의 개념과 의의를 살펴보고 각각에 대한 선행연구들을 정리하였다. 제 III장에서는 이 논문에서 채택한 연구모형과 설문조사에서의 조사 대상 및 방법, 조사 가설, 각 변인의 조작적 정의, 설문지 구성, 분석 방법 등을 설명하였다. 제 IV장에서는 설문조사 결과를 토대로 앞장에서의 연구가설을 검증하였고, 제 V장에서 나타난 이 논문의 연구결과는 기술혁신성에 대한 인식도가 상대적으로 높게 나타났으며 학습지향성과 기술혁신성은 모두 성과와 유의한 상관관계를 갖는 것으로 나타났고, 학습지향성은 기술혁신성에 유의한 정(+)의 영향을 미치는 것으로 나타났으며, 학습지향성과 기술혁신성은 각각 성과에 유의한 정(+)의 영향을 미치는 것으로 연구되었다.

혁신활동이 기업의 경영성과에 미치는 영향 (Effect of Firm's Activities on Their Performances)

  • 김광두;홍운선
    • 기술혁신학회지
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    • 제14권2호
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    • pp.373-404
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    • 2011
  • 본 연구의 목적은 혁신활동이 기업의 경영성과에 미치는 영향을 밝히는 데 있다. 이러한 연구는 1960년대 이후 활발하게 진행되어 왔는데, 이론과 달리, 실증분석에서는 혼재된 결과가 나타났다. 실증분석 결과가 이론과 다론 이유는 많이 있지만, 사용되는 통계와 분석 방법의 차이에 기인하는 바가 크다. 본 연구는 이러한 문제의식의 연장선상에서 통계문제를 최소화하기 위해 노력하였다. 특히, 이용 가능한 통계를 최대한 활용하기 위해, 특허청에서 제공되는 특허 출원건수의 전수통계(1990~2008)를, 연구개발은 한국신용평가기관에서 제공되는 연구개발비용 통계(1990~2008)를 사용하였다. 본 연구의 가장 큰 의의는 바로 방대한 통계작업이라 할 수 있다. 적절한 지표 산정을 위해, 주성분 분석을 활용하여 혁신성 지수를 산출하였고, 기업 패널분석과 고성장 기업의 분석에 적절한 분위수 추정을 함께 사용하여 다양한 유형의 기업들에게 미치는 효과를 측정하였다. 분석결과를 보면, 패널 분석에서는 혁신활동이 기업의 경영성과에 미치는 영향이 유의적이지 않지만, 분위수 추정에서는 이와 다른 결론을 도출하였다. 특히, 하위 10%에 해당하는 저성장기업에게는 혁신이 유의하지 않지만, 상위 10%의 고성장 기업에게는 혁신활동이 매우 중요한 영향을 끼치는 것으로 나타난다. 혁신활동이 대기업보다 중소기업에 보다 큰 영향을 미치는 것으로 나타난 점 역시 커다란 시사점이라 할 수 있다.

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