• 대한인간공학회지
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• 제29권4호
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• pp.647-654
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• 2010

In a service environment, the spatial layout is an important factor that has a great impact on customers' behavioral characteristics including wayfinding and purchasing. Previous studies have shown a gap between marketing, focusing solely on profitability and satisfaction, and architecture, looking only into efficiency of pedestrian flow. To balance such disparity, this study suggests an integrated approach for assessing behavioral patterns in complex service environments. With the objective that complex service environments should aim to increase its profitability and efficiency while guaranteeing customer satisfaction, quantitative metrics was developed for evaluation. The metrics was defined to use data from behavior observation including path tracking, population counting, and gaze analysis, while previous studies have relied on abstract survey methods that were prone to sampling errors and loss of data. For validation of the metrics in a real world setting, a case study was conducted at 4 train stations in Korea. In the case study, experiments were conducted to gather the required data in all 4 train stations, while their physical layouts were also analyzed. With the results from the case study, comparative evaluation of the 4 train stations in terms of behavioral efficiency was possible, together with a discussion on the effect of their physical settings.

• 대한치과의사협회지
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• 제15권3호
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• pp.209-214
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• 1977

The author extracted 300 children as a control group and 300 children as an observation group from Korean primary school children which were aged 9 to 11, and surveyed the dental caries experience and oral hygiene condition. Children in a control group had not been served wit school meal. On the other hand, children in an observation group were served with school meal. The average number of caries experienced permanent teeth per mouth and the oral hygiene indices were calculated from the collected data and compared with each other. The obtained results were as follows. 1. The DMFT rate was 15.93% in the observation group and 10.33% in the control group. 2. The Oral Hygiene Index was 1.04 in the observation group and 1.60 in the control group. 3. It couldn't be made a decision that school meal service was direct cause to increase the occurrence of dental caries on the permanent teeth in Korean primary school children.

• 대한인간공학회지
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• 제31권1호
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• pp.23-32
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• 2012

Objective: This research proposes a methodology, which validates a grasp of the customers' emotions in the service design area. Background: As the era of service design has taken its approach, the need for a deliberate design that would reflect the customer's experience had emerged in the area of service. Therefore, a variety of methodologies has been adopted in the field of service design with the purpose of discovery of the customers' needs. Even though the importance of an emotion-sentient research of a service experience increases, its research progress remains to be inadequate in comparison to all the other areas. Method: Having had taken some resources from the emotional studies under other areas of expertise as a base, the concept of volatility of emotions has been introduced as the core element of this research, further followed by an elaboration of its special characteristics. The observation technique under Stakeholder's system: SOMC(Simultaneous Observation Method based on Cooperation) has been proposed in this study as it presents an effective way to grasp the concept of volatile emotions in contrast to the previously existent types of methodologies. Results: The SOMC rather supplements the existing research methods than substitutes the previous ones. In other words, although the existing research system allowed emotion detection, it was difficult to capture the change of momentary and fickle emotions. On the opposite, the SOMC provides a condition allowing a sufficient grasp of the customer's emotions and facilitates emotional capture. Conclusion: For that reason, it is hoped that this piece of research represents a valuable and effective approach in terms of grasping the true needs of the customers on the emotional level, which will in its turn contribute to the improvement of the service quality in the midst of a complicated service condition. Application: Moreover, the purpose of this research is that in its outcome it may serve as a sufficient contribution to the area of emotional studies within the field of service design.

• 과학교육연구지
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• 제33권2호
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• pp.304-316
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• 2009

교사 양성 과정에서 현장교육 프로그램은 예비교사들에게 교육활동을 경험하도록 함으로 올바른 교육관을 형성하고 신념의 변화를 가져오게 하는 중요한 기회를 제공해 준다. 이에 본 연구는 참관수업과 교육실습의 현장교육 프로그램이 예비과학교사들의 인식론적 교육관의 변화에 어떠한 영향을 미치는지 살펴보았다. 이를 위해 예비과학교사들을 대상으로 참관수업과 교육실습 기간에 따라 3차례 설문조사와 면담을 실시하였으며 모든 설문조사에 참여한 28명의 응답에 대해 결과를 분석하였다. 연구결과 예비과학교사들은 참관수업 전 전통적인 교육관인 객관주의 인식론적 교육관이 형성되어 있었으나, 참관수업과정에서 관찰한 현장교사의 영향으로 객관주의 인식론적 교육관이 다소 강해 진 것으로 나타났다. 그러나 교육실습과정에서 직접 수업에 참여해 봄으로써 현대적인 교육관인 구성주의 인식론적 교육관으로 유의미하게 변한 것으로 나타났다. 이에 현장교육 프로그램이 예비과학교사들의 교육관 변화에 긍정적 또는 부정적인 영향을 미칠 수 있음을 확인할 수 있었다. 따라서 예비과학교사들이 현장교육 프로그램을 통해 구성주의 인식론적 교육관을 획득하거나 강화시킬 수 있는 기회를 제공하기 위해 교사 양성기관과 학교 현장과의 유기적이고 지속적인 협력 체제를 마련해야 할 것이다.

• 한국과학교육학회지
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• 제37권6호
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• pp.961-970
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• 2017

본 연구에서는 KTOP (Korean Teaching Observation Protocol)을 과학과 교육실습에 적용하여 예비교사들의 수업 개선을 위한 과정을 돕고자 하였다. 4명의 예비교사와 지도교사가 KTOP을 이용하여 수업을 관찰, 분석하고, 협의 과정을 통해 다음 수업을 개선하는 과정으로 교육실습을 실시하였다. 그 결과, 예비교사들은 KTOP에 의한 수업분석 결과에 기초하여 협의 활동을 하여 KTOP이 예비교사들의 수업 개선에 실제적인 안내역할을 한다는 것을 알 수 있었다. 또 KTOP을 이용한 협의 활동이 다음 수업의 개선에도 도움을 주는 것을 볼 수 있었다. 그러나 보다 더 효과적인 수업 개선을 위해서는 더 많은 반복적인 적용이 필요하다는 것도 추론할 수 있었다. 교육실습과정에 대한 관찰과 면담, 설문을 통해 KTOP이 보다 더 효율적으로 활용되기 위해, 교사는 KTOP 활용에 대한 확신을 갖고 학생 중심의 수업이 되기 위해 노력하는 것이 필요하고, KTOP의 항목수를 줄이고, KTOP의 양식을 좀 더 편리하게 수정할 필요가 있음을 알 수 있었다. 그리고 학생들에게 학습이란 자기 주도적으로 수행되어야 한다는 인식을 갖도록 노력할 필요가 있다는 것도 추론할 수 있었다.

• 한국치위생학회지
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• 제10권1호
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• pp.197-213
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• 2010

Objectives : This research identified the frequency and satisfaction level of the observation and performance practice during the clinical practice process conducted by dental hygiene students. With the goal of providing base data required for the development and operation of increasingly effective clinical practice program and for the improvement of the existing clinical practice training. Methods : The subjects in this study were 278 students of a university located in Masan. Survey comprised of 49 questions in 10 clinical practice domains was conducted. Results : 1. As for the observation practice by each grade, there was significant difference in oral radiology, pediatric dentistry, periodontology, oral surgery(p<0.05). As for the performance practice executed for each grade, there was significant difference in the oral radiology, preventive dentistry and oral surgery(p<0.05). As for the satisfaction level for each grade, there was significant difference in basic medical service(p<0.05). 2. As for the observation practice by each clinical practice institution, there was significant difference in oral medicine, oral radiology, preventive dentistry, prosthodontics, pediatric dentistry, orthodontics and oral surgery(p<0.05). As for the performance practice executed by each practice institution, there was significant difference in basic medical service, oral medicine, oral radiology, operative dentistry, prosthodontics, orthodontics, oral surgery(p<0.05). As for the satisfaction level by each practice institution, there was significant difference in the oral radiology, preventive dentistry, operative dentistry, prosthodontics, orthodontics, oral surgery(p<0.05). Conclusions : As for the satisfaction level for the clinical practice, basic medical service is the crimary care clinical practice which is most basic and that is executed the most in a dental clinic. Satisfaction level was the highest in the domains where there were extensive observation and practice frequency. By conducting observation and practice frequency in the clinical practice process by each clinical practice domain in a broad and diverse manner, it would be possible to improve the ability of the clinical practice trainees who improve their clinical work execution capability and satisfaction level on the clinical practice.

• 한국초등과학교육학회지:초등과학교육
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• 제35권2호
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• pp.150-165
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• 2016

This study aims to analyze types of science museum worksheets developed by elementary pre-service teachers and their perspectives on the requirements and necessity of science museum worksheets. As analysis subjects, this study selected 38 kinds of worksheets and reports developed by 114 elementary pre-service teachers who were in the third year of university of education. In this study, the science museum selected for elementary pre-service teachers to develop worksheets was a national science museum, composed of 'Nature and Discovery Museum', 'Science Technology and Industry Museum' and 'Children's Museum', which was located in a metropolitan city and opened in 2013. The results of this study can be summarized as follows; Firstly, as a result of analyzing the science museum worksheets developed by elementary pre-service teachers, this study found out that the experience type with hands-on and observation techniques applied was most, and as an approach method, direct manipulation, look-in observation and close observation were most. However, although these science museum worksheets were experience-oriented, many of them were survey-oriented ones that suggested too many questions through various exhibits. Secondly, as a result of analyzing requirements of science museum worksheets elementary pre-service teachers thought and described through the word tree of NVivo 10, this study extracted 10 kinds of main themes, out of which the requirement, 'A limited amount of activity should be required', showed the highest frequency. Thirdly, as a result of analyzing the necessity of science museum worksheets elementary pre-service teachers thought and described through the word tree of NVivo 10, this study extracted 9 kinds of main themes, out of which the opinion, 'It is required to help students check an exhibit which may be passed by', was most.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2003년도 추계학술대회 논문집(II)
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• pp.8-13
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• 2003

For continuous improvement of the railway customer satisfaction service, more objective evaluation and development system for software and hardware shall be built. The entire activity of railway customer is the interface between the customer and software/hardware services. Customer's activity was investigated by participating observation and objective observation, and considering the connection of all the activities, it was divided into 9 categories and 43 items. Although the detailed activity of customer would vary per item, they show more than 430 different activities under general condition. Also, the customer's activity varies according to the numerous variants such as physical, mental, environmental and cultural features. Especially, as lots of changes, diversification and high-quality of railway industry are expected according to the middle and long term plan on railway industry development, it is necessary for experts in various fields to perform cooperative research aggressively to improve the customer satisfaction service continuously based on continuous customer activity research.

• 대한원격탐사학회:학술대회논문집
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• 대한원격탐사학회 2004년도 Proceedings of ISRS 2004
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• pp.598-600
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• 2004

In Europe most Earth Observation (EO) data users rely on several EO missions, both to increase sustainability of their service and to widen the range of observation parameters. In addition to its own missions such as ERS 1 &2, ENVISAT and the Earth Explorers, ESA therefore offers access to the scientific and applications community to so-called 'Third Party Missions'. Third Party (TP) missions are complementing the observations of ESA missions, are used to prepare for future ESA missions including cross-calibration and create synergy to favor a wider use of EO data within ESA Member States.

• 영어어문교육
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• 제17권2호
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• pp.219-245
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• 2011

This case study aims to investigate how a primary English teacher's professional development was pursued through novice teacher mentoring after the six-month intensive in-service teacher training program(IIETTP). The teacher was involved in mentoring two novice teachers working at the same school. They observed each other's classes and exchanged their views on the classes, focusing on areas to be improved. The observation was done within a framework that consisted of pre-, during- and post-observation sessions. Data was gathered through retrospective entries kept after the post-observation meetings. The entries were categorized according to their saliency, frequency and recurring patterns identified. The findings reveal that learning from the training course could be applied professionally and could serve to bridge the gap between training and teaching. It is also shown that the mentee teachers' professional development was enhanced and the mentor teacher herself benefited from the collaborative learning process involved with working with the novice teachers. Some suggestions are made for the effective implementation of school-based teacher development programs after the IIETTP.