• 대한인간공학회지
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• 제34권4호
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• pp.353-362
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• 2015

Objective: This study aims to analyze occupational accidents of moving helpers by work place type which means the type of residence where moving operation is done. Background: Most efforts have been focused on the industry base comprising various occupational spectrum and provided industry general preventative policies. But occupation specific policies are required for the workers involved and will reduce the occurrences of occupational accidents for the workers subject to similar working environment and process. Method: This study analyzes 208 non-motor vehicle collision related occupational accidents of moving helpers working for used household and office goods moving industry occurring from 2010 to 2012. Accident Type, agencies, event or exposure, parts of body affected are characterized by work places according to the work environment. Results: Accidents characteristics showed the difference between high-rise type and low-rise type on the size of enterprise, age, gender and work experience of the injured. Also the accident type, source of accident and parts of body affected are different between the two work place types. Finally, Accidents occurred on the specific operational processes of moving service also showed different characteristic between the two types. Conclusion and Application: The findings of accident characteristics according to workplace types and operational process of moving service can be used as baseline data for establishing systemized preventative policies for occupational accidents of moving helpers.

• Safety and Health at Work
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• 제12권1호
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• pp.133-135
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• 2021

The COVID-19 pandemic has resulted in movement restrictions being instituted globally and the cessation of work at many workplaces. However, during this period, essential services such as healthcare, law enforcement, and critical production and supply chain operations have been required to continue to function. In Singapore, measures were put in place to protect the workers from infection at the workplace, as well as to preserve the operational capability of the essential service in a COVID-19 pandemic environment. This paper critically analyses the measures that were implemented and discusses the extension to broader general industry.

• 대한인간공학회지
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• 제36권5호
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• pp.411-420
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• 2017

Objective: The purpose of this study is to analyze the accident characteristics according to the gender of the injured workers in building cleaning and to reflect them in the Industrial Accident Prevention Policy. Background: An analysis of industrial accidents is an essential process for establishing systematic industrial accident prevention measures. In order to establish industrial accident prevention measures for workers effectively, it is necessary to analyze accident characteristics by job type for workers who do the same work. Method: In this study, we analyzed the accident characteristics of 1,645 janitors who were approved of work-related injuries in 2015. We also analyzed the characteristics according to gender by dividing them into worker-related factors and accident-related factors. Results: The accidents caused to the janitors showed different characteristics according to gender, age, work experience, agency of accident, and distribution of original cause materials. In other words, 70.2% occurred to workers over 60 years old and 56.2% occurred to unskilled workers with less than a year of work experience. In the case of accident pattern, 79.1% occurred in tripping (slip) hazards, and 68.2% of accidents occurred on the floor (including the ground) and the stairs, indicating that the accident occurred most frequently during cleaning work on the floor or stairs. Conclusion and Application: The results of the study on the accident characteristics of the janitors can be used as basic data for systematic preventive measures against accidents occurring to the elderly female workers in the service industry.

• 한국건축시공학회:학술대회논문집
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• 한국건축시공학회 2022년도 봄 학술논문 발표대회
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• pp.216-217
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• 2022

After the financial crisis, the spread of indirect employment, which is an outsourcing method, is gradually becoming common in our society, and the risk of harm is relatively high or the proportion of simple jobs is high. Simple workers have a higher proportion of non-manufacturing industries such as the service industry, and production workers are intensively used in the manufacturing industry. In Article 63 of the Occupational Safety and Health Act, contractors must take necessary safety and health measures. In addition, due to the expansion of the scope of contracts under the Occupational Safety and Health Act, it is necessary to review the appropriateness of industrial accident prevention measures and implementation standards.

• 산업노동연구
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• 제24권2호
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• pp.293-319
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• 2018

본 연구는 통계청의 기업활동조사(2006년~2015년)를 병합하여 산업유형별 상용직 고용 결정요인을 분석하였으며, 그 결과는 다음과 같다. 첫째, 2015년 기준 외주를 활용한 기업의 비중은 73.2%였으며, 제조업(83.7%)이 비제조업(63.7%)에 비해 20%p 높았다. 그리고 지난 10년간의 외주비 증가율은 제조업 88.7%, 비제조업 44.2%로 나타나 제조업이 두 배 이상 높았다. 둘째, 상용직 고용 결정요인을 추정한 결과, 노동소득분배율, 영업이익률, 매출액, 연구개발 집중도, 외국자본비율 변수는 상용직 고용을 유의하게 증가시키는 반면, 외주비, 자본집약도, 임시 일용직비율 변수는 고용을 유의하게 감소시키는 것으로 추정되었다. 인건비 변수는 임금인상이 이뤄진 당해 연도는 상용직 고용을 감소시키지만, 그 다음해에는 상용직 고용을 증가시키는 것으로 나타났다. 셋째, 산업유형을 세분화하여 외주가 고용에 미치는 영향을 추정한 결과, 모든 유형에서 상용직 고용을 감소시켰으며, 감소 폭은 제조업에서는 기초소재형, 비제조업에서는 유통서비스형이 가장 컸다.

• 한국지역사회생활과학회지
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• 제16권1호
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• pp.113-121
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• 2005

In this study, those previous research works are reviewed and summarized in various contexts, and this paper also describes the results of an empirical study done for the sample business workers in Korea, analyzing SQC and consumer's value. The surveyed data are statistically analysed to examine the relationship between SQC acquisition and consumer's value in the lodging industry, considering additional factors of business types of companies as well as the consumer's using purpose of service facilities. The important findings of the study can be summarized as follows: First, the business types of companies is an insignificant factor on the consumer's value by the quality certificated services, while the using purpose of service facilities(Hotel and Pension) is an significant factor. Second, the descriptive result is shown that consumers are willing to pay 21.47～31.24 % more than the un-certificated services for quality-certificated services. On the basis of these findings, some practical implications can be drawn for the effective management of the lodging industry. When a firm decides to establish a business plan, it should be considered the using purpose of service facilities.

• 서비스연구
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• 제6권1호
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• pp.17-28
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• 2016

본 연구에서는 선행연구를 통하여 ICT 산업 종사자의 조직몰입에 미치는 영향을 도출하여 도출된 영향요인들에 대해서 각 요인별로 중요도를 분석하면서 분석결과를 바탕으로 ICT 기업에 실무적인 차원에서 조직몰입에 미치는 영향요인들을 제시하였다. 분석결과 ICT 산업 종사자의 조직몰입에 미치는 영향요인으로 1차 계층 요인 중 사회적 지원이 가장 중요한 영향요인으로 분석되었고, 2차 계층 요인을 12개 요인으로 설정하여 분석한 결과에서는 정서적 지원, 정보적 지원, 물질/도구적 지원 등 3개 요인이 매우 중요한 요인으로 분석되었다. 그러나 심리적 임파워먼트는 상대적으로 중요도가 낮은 것으로 분석되었다.

• 패션비즈니스
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• 제20권6호
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• pp.19-31
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• 2016

Identifying the factors of emotional experience that arouse emotional responses will contribute to determining the relationship between the visual attributes of a salon and the emotional responses of humans, as well as the relationship between service factors and the emotional response of humans. The aim of this study is to examine the effect of the various e motional responses of customers on store preference and to thereby propose marketing strategies for offering an insightful service. The emotionally expressed vocabulary used by customers during their visit is also explored. 300 customers with previous experience of beauty shop services were surveyed and their responses were analyzed using SPSS 20.0 to define the problems. All the emotional experiences at the beauty salon influence the service satisfaction and re-visitation intention. The results showed that, as the customer's level of satisfaction with a service experience increases, the re-visitation intention increases. Of these results, only the service experience influences the recommendation intention. As the effective delivery of positive emotional services influences customers' revisiting intentions, beauty industry workers should be aware of each phase of the customers' emotions and try to provide customer-oriented services to appease these emotions. In addition, workers should strive to create service systems that induce customers' positive emotional responses rather than to offer merely stereotyped services.

• 지역연구
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• 제9권1호
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• pp.3-23
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• 1993

In this paper the prevailing geography of the information sector, fousing on its occupatonal dimension, is examined. The purposes of this paper are to analyze the labor force share of information occupation workers at each special city and region, to compare the inter-regional distribution of information workforce and to analyze regional share of information occupations in manufacturing industry. Spatial pattern of size and occupational composition of information sector shows a core-periphery disparity. There is a clear evidence of Seoul's dominance of the information economy, particularly such as scientific and technical, consultative services, management and process control function. Also the distribution of information workers in manufacturing industry over space was polarized than is the case for total manufacturing employment and noninformation workers. Therefore Korean information economy is marked by a highly articulated spatial division of labor within individual industry, which can be attributed to the locational characteristics of information intensive industries and industrial composition of regional economy. From the results of this study, information employment prospects among regions of Korea would reinforce the unequal geography of job opportunity. In this light, regional policy efforts should be given to the improvement of information infrastructure to facilitate new computer-based service products and process in peripheral regions.

• 한국안전학회지
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• 제25권4호
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• pp.76-83
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• 2010

As one of crucial industries, the service industry occupies a large part of economy in Korea poor in natural resources. However, prevention of industrial disasters has been promoted mainly in manufacturing and construction industries where the frequencies of such disasters and victims are high. Research on the evaluation of workplace safety climate has been conducted centering on traditional industries like manufacturing and construction, and few studies have been made for service businesses. The objective of this study was to evaluate workplace safety climate perceived in the field by workers engaged in service businesses and to contribute to the establishment of industrial safety and health policies in consideration of the characteristics of each business category. Using research variables safety knowledge, safety attitude, safety motivation, safety participation, safety compliance, and safeness of work environment, we evaluated comprehensive workplace safety climate based on the causal relations among the variables. In the results of analyzing data from a questionnaire survey of service business employees, statistically significant effect relations among the variables were identified, and the fitness of the model with approved reliability and validity was verified.