• 한국유통학회지:유통연구
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• 제1권2호
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• pp.141-172
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• 1996

This study is to investigate global logistics strategies of Korean electronics companies. in terms of service parts. According to the survey, Korean electronics companies were pursuing multi-level global logistics network such as global, continental, national, regional and service center echelon for improving the efficiency of service parts global logistics. Especially there was a tendency of developing new continental distribution centers. And the companies were exploiting efficiency through inventory control by multi-level echelon, demand forecasting by the product life cycle and supply and service lead time management. But there were some insufficient factors for the efficiency of global logistics operation at the construction of worldwide real time logistics information system and pursuit of the efficiency on the whole network including subcontractors. For the future competitive advantage of the Korean electronics companies, the following are suggested: 1) the establishment of arranged logistics channel adjusting each company's global strategy, 2) the construction of worldwide real time logistics information system, 3) the reengineering of all logistics procedures such as order processing, shipping, inventory control, etc., 4) the enhancement of the ratio of the supply from the external companies and the internal manufacturing subsidiaries at each continent, 5) and the pursuit of operational internalization of external subcontractors.

• 대한전기학회:학술대회논문집
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• 대한전기학회 2001년도 춘계학술대회 논문집 전력기술부문
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• pp.316-318
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• 2001

Occasionally, equipment in a distribution system fails due to damage from weather, vandalism, or other causes. In addition, it is recommended practice to have some way in which maintenance or replacement of every element in a system can be performed without causing lengthy interruption of electrical service to the customers it feeds. Thus, alternate sources, paths, and configurations of service must be planned so that both failures and maintenance do not affect customer service beyond a reasonable amount. In some cases, planning for alternate routes of service during equipment outages or emergencies -- will be the major aspect influencing selection of a feeder's capacity, type of route, or layout. We want to know the relationship between molt-dividing multi-connection and distribution reliability for contingency support considerations.

• International Journal of Quality Innovation
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• 제10권1호
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• pp.25-36
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• 2009

The purpose of this study is to analyze the efficiency of the service quality activity itself by using the DEA Model, in contrast to previous quality evaluation methods, as an attempt to evaluate the service quality activities of the distribution industry. Furthermore, by complementing the shortfalls of the weighted value of the DEA Model, it recommends a DEA/PS Model that is appropriate in the evaluation of service quality activities. Based on this model, the study proposes the SQAE Model, an evaluation tool to complement the traditional measuring method. According to the results of the analysis of 18 sample distribution businesses, there was a discrepancy by business in the results of the Traditional Scoring System and the Evaluation Measuring System. Therefore, it is most desirable to not only be active in service quality activities but also increase efficiency at the same time.

• 유통과학연구
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• 제7권4호
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• pp.15-26
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• 2009

인터넷은 기업의 운영과 경쟁방식을 송두리째 바꾸어 놓고 있다. 특히, 화훼유통 서비스를 급격히 진화시켰을 뿐만 아니라, 화훼소매점간 경쟁방식 자체를 변화시켰고 IT 서비스 제공자간 경쟁도 치열해지고 있다. 본 연구는 화훼소매점이 IT 서비스를 통해 화훼유통 서비스의 비즈니스 측면과 정보기술 측면에서 어떻게 진화하고 대응했는지 살펴보고자 한다. 또한, IT 서비스 제공자 측면에서 IT 서비스 위치 선정을 TPS(Typhoon Positioning Strategy) 관점에서 살펴보고자 한다. IT 서비스 제공업자는 높은 IT 역량을 기반으로 서비스 위치가 고객의 핵심 비즈니스(core business)에 위치하고 솔루션 수준에서 제공해야 높은 비즈니스 가치를 창출할 수 있고 지속적인 서비스의 제공이 가능하게 된다. IT 서비스 위치화 전략인 Typhoon Positioning Strategy(TPS)는 화훼유통 서비스의 비즈니스 진화방향, IT 서비스 트렌드, 그리고 사용자의 IT역량 수준을 고려해서 Business Process-Service Model을 가지고 IT 서비스 위치를 선정해야 한다는 것을 말하고 있다. 즉, IT 서비스 제공자는 자사에 적합한 IT 서비스 위치를 선정함에 있어서 먼저 고객의 핵심 비즈니스를 파악하여 솔루션 수준에서 IT 서비스를 제공해야 한다. 물론 솔루션 사용자의 IT 역량을 고려한 서비스 수준도 고려해야 할 중요한 요소이다. TPS 관점에서 고려해야 할 원칙으로 4가지를 제시했다. 원칙1: 제공하는 IT 서비스의 Solution Map 보유, 원칙2: 제공하는 IT 서비스가 고객의 핵심비즈니스를 지원, 원칙3: 제공하는 IT 서비스는 단위기능 수준이 아닌 솔루션 수준, 그리고 원칙4: 사용자(즉, 화훼소매점)의 IT 역량을 고려한 차등화 서비스 제공 등이다.

• 전기학회논문지
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• 제56권4호
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• pp.660-668
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• 2007

In order to improve the efficiency of service restoration function in the current Distribution Automation System (DAS), in this paper it is proposed a more advanced and efficient service restoration approach using Multi-Agent technique based on distributed networks. In the current DAS, communication networks or protocol structures are centralized with communications between the central station and FRTU through 1:1 connection. In order to maintain the current systems and enhance the proposed Multi-Agent based service restoration scheme, a device of communication and intelligence, named MASX, is newly developed to make a FRTU as an agent to cooperate each others. the proposed system applied in a demo system for an distribution automation system and shows 8 times reduction of restoration time in restoration of blackouts.

• 대한전기학회:학술대회논문집
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• 대한전기학회 1999년도 하계학술대회 논문집 C
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• pp.1123-1125
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• 1999

This paper proposes an optimization technique using Genetic Algorithm(GA) for service restoration in the distribution system. Restoration planning problem can be treated as a combinatorial optimization problem. So GA is appropriate to solve the service restoration problem in the distribution network. But searching capabilities of the GA can be enhanced by developing relevant repairing operation and modifying GA operations. In this paper, we aimed at finding appropriate open sectionalizing switch position for the restoration of distribution networks after disturbances using enhanced GA with repairing operation and modified mutation. Simulation results show that proposed method found the open sectionalizing switches with less out of service area and minimize transmission line losses and voltage drop.

• 한국통신학회논문지
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• 제35권2A호
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• pp.196-201
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• 2010

Measurement of Quality of Service (QoS) parameters and its statistical analysis becomes a key issue for Mobile WiMAX service providers to manage the converged network efficiently and to support end-to-end QoS. In this paper, we investigate the population distribution of end-to-end one-way delay which is the most important QoS parameter in Mobile WiMAX networks. The samples are analyzed with Chi-Square Goodness-of-Fit test, Kolmogorov-Smirnov (K-S), and Anderson-Darling (A-D) test to verify the distribution of parent population. The relation with confidence level and the minimum number of sample size is also performed for logistic distribution. The statistical analysis is a promising approach for measuring the performance Mobile WiMAX networks.

• KIEE International Transactions on Power Engineering
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• 제5A권2호
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• pp.125-131
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• 2005

Service restoration is one of the most important missions in distribution system operation. This paper proposes a multi-agent system approach to distribution system restoration. Every relay is developed as an agent by adding its own intelligent, self-tuning and communication ability. The relay agent independently calculates and corrects its restoration index through communication with neighboring agents and its own intelligence. The proposed algorithm is applied to a simple network to demonstrate its soundness and effectiveness.

• 대한전기학회:학술대회논문집
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• 대한전기학회 2004년도 하계학술대회 논문집 A
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• pp.403-405
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• 2004

A service restoration is one of the most important missions in distribution system operation. This paper proposes a multi-agent system approach to distribution system restoration. Every relay is developed as an agent by adding its own intelligent, self-tuning and communication ability. Relay agent calculates and corrects its restoration index by itself through communication with neighboring agents and its own intelligence. The proposed algorithm is applied to a simple network to show how to calculate restoration index. Keywords Multi-Agent System, Service Restoration, Distribution Networks

• 유통과학연구
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• 제19권2호
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• pp.37-44
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• 2021

Purpose: O2O (Online to Offline) is an internet-based platform. The purpose of this study is to confirm the effect of service quality of O2O food delivery service on service satisfaction, and whether customer orientation mediates the relationship between service quality and service satisfaction. Research design, data and methodology: This paper surveyed Chinese consumers using the O2O food delivery platform through a questionnaire technique. Smart PLS 3.0 was used to verify the hypothesis of this study. PLS is characterized by the advantage of minimizing measurement errors and maximizing the influence of each factor. Results: It was confirmed that O2O food delivery companies need to increase service quality (information quality, product quality, and social quality, system quality) in order to obtain customer satisfaction. Additionally, the perceived customer orientation was found to completely mediate the relationship between perceived service quality (information quality, product quality) and perceived service satisfaction. Conclusions: The service level of the O2O delivery company to the customer's request when a problem occurs in the customer's order must be raised to increase the customer's satisfaction. For example, timely response to customer inquiries and timely feedback of delivery information to customers during the delivery process should improve the quality of after-sales service.