• Convergence Security Journal
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• v.17 no.3
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• pp.51-57
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• 2017

VOD service provides an additional revenue for broadcasting companies in addition to the existing subscription fees and advertisement-based revenue. Therefore, each broadcasting company develops its own VOD service and performs frequent improvement work. This leads to the development of new VOD services, so developers are considering ways to effectively handle the frequent development needs. In this background, we conducted an underlying research to apply the feature-oriented analysis model to the development of VOD service. The feature-oriented analysis model used in this study is the Feature-Oriented Domain Analysis (FODA) developed by SEI of Carnegie Mellon University. FODA provides a tool for specifying a feature model of a software domain, based on which developers determine the configuration of a software with customers. This study developed a feature model of the VOD service domain and devised the functionalities and testcases in an integrated manner with the feature model. Additionally, we proposed a VOD service development process utilizing the feature model, function specification, and testcases.

• Education of Primary School Mathematics
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• v.26 no.1
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• pp.65-82
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• 2023

The purpose of this study is to examine how pre-service teachers' digital capabilities and content knowledge for teaching pi appear and are strengthened in the process of developing digital-based teaching and learning materials of pi, and to derive implications for pre-service teacher education. To this end, the researchers analyzed the process of two pre-service teachers developing exploratory activity materials for teaching pi using block coding of AlgeoMath program. Through the analysis results, it was confirmed that AlgeoMath' block coding activities provided an experience of expressing and expanding the digital capabilities of pre-service teachers, an opportunity to deepen the content knowledge of pi, and to recognize the problems and limitations of the digital learning environment. It was also suggested that the development of digital materials using block coding needs to be used to strengthen digital capabilities of pre-service teachers, and that the curriculum knowledge needs to be emphasized as knowledge necessary for the development of digital teaching and learning materials in pre-service teacher education.

• Journal of Korean Society for Quality Management
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• v.30 no.2
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• pp.160-180
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• 2002

This is an exploratory research to examine the high-speed Internet access service's quality There are relatively scanty studies on telecommunication service quality such as the high-speed Internet access service. It has long been considered that service qualify are composed of process quality and outcome quality. Conducting an empirical research, we proposed that traditional outcome quality should be segmented with technical quality and outcome quality. Outcome quality is related to meeting consumer's needs to seek terminal value. In this paper, we explore to diagnose the well-known SERVQUAL's applicability to telecommunication industry and suggest some strategic and practical implications.

• The KIPS Transactions:PartD
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• v.18D no.4
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• pp.245-260
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• 2011

Mobile Devices, which are developed with the fast growing of the Internet, have flexible internet accessibility and can access the network anywere so that they can execute software applications. However, it is very challenging to deploy highly complex applications on mobile devices since they have limited resources. To overcome the limitation, researches on applying a concept of services to mobile applications have been proposed. Android is one of the popular mobile platforms and is designed to effectively execute mobile applications on the mobile devices having limited resources. Since service-based Android applications, which adopt a concept of services and Android platform, invoke remote services and are built with Android-specific components, they are much different from traditional software applications. Consequently, it is not straightforward to apply object-oriented (OO) analysis and design methods to developing service-based Android applications, although they have been frequently applied to developing traditional applications. In this paper, we present a process to develop service-based Android mobile applications, which extends a traditional OO development process. First, we raise design issues to be considered in developing service-based Android applications. Then, to solve the issues, we present detailed guidelines for essential phases of OO-based development process that are customized to service-based Android applications. Finally, to show applicability of the process, we perform a case study. The proposed design process is effectively utilized as a set of guidelines to develop service-based Android applications more systematically and effectively.

• Journal of KIISE:Software and Applications
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• v.35 no.2
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• pp.91-104
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• 2008

Service-Oriented Computing (SOC) is the development method that published services are selected and composed at runtime to deliver the expected functionality to service clients. SOC should get maximum benefits not only supporting business agility but also reducing the development time. Services are selected and composed at runtime to improve the benefits. However, current programming language, SOC platforms, business process modeling language, and tools support either manual selection or static binding of published services. There is a limitation on reconfiguring and redeploying the business process to deliver the expected services to each client. Therefore, dynamic selection is needed for composing appropriate services to service clients in a quick and flexible manner. In this paper, we propose Dynamic Selection Handler (DSH) on ESB. we present a design method of Dynamic Selection Handler which consists of four components; Invocation Listener, Service Selector, Service Binder and Interface Transformer. We apply appropriate design patterns for each component to maximize reusability of components. Finally, we describe a case study that shows the feasibility of DSH on ESB.

• Proceedings of the Safety Management and Science Conference
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• 2007.11a
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• pp.463-467
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• 2007

This paper deals with service quality systems such as nonstore selling service, telemarketing services, call center services, market and opinion research service, franchise service, and, institutional feeding service. These service quality systems include process, infrastructure, and, requirements for the training and development of agents and staffs.

• Korean Journal of Clinical Pharmacy
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• v.29 no.1
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• pp.45-55
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• 2019

Background: Although the importance of pharmaceutical care service has been growing to meet the needs of customers with the improvement of clinical and humanistic outcomes, there was not a systematic strategy to promote research in Korea. The aim of this study was to suggest the core agendas for pharmaceutical care services research and development (R&D) considering priorities. Methods: Based on desk researches, we developed R&D agendas for the needs of improving pharmaceutical care services in the area of institution, community, and public health. To determine the priority of agendas in developing pharmaceutical care service, analytic hierarchy process (AHP) analysis was performed by the 14 experts. Criteria and subcriteria were assessed for significance by pairwise comparisons. Then, agendas were evaluated for importance according to each subcriteria, and rank ordered considering the weight calculated by multiplying the importance scores of the criteria and the subcriteria. Results: We derived 25 agendas including 13 for institutional pharmaceutical care service, 8 for community pharmaceutical care service, and 4 for public-health related pharmaceutical care service. AHP model was constructed based on 4 criteria and 8 subcriteria by a hierarchical structure. From the AHP survey, the 'Development of pharmaceutical care service for metabolic and chronic disease' agenda accounted for the highest priority. Conclusion: We have developed the R&D agendas of the pharmaceutical care service which should be promoted. The results should be utilized by the government to nationally support the development of the standards and relevant regulations related to pharmaceutical care services in Korea.

• Industrial Engineering and Management Systems
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• v.4 no.2
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• pp.129-135
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• 2005

Continuous quality improvement through process refinement is a must for survival of all industries in the contemporary market place. This is true for both manufacturing and service sectors. While manufacturing has spearheaded quality efforts, the service sector has lagged behind primarily because of inherent difficulties. Customer satisfaction is perhaps the most important performance measure for service quality. There are a number of quality dimensions in service quality, such as reliability, responsiveness, assurance, empathy, and tangibles. An issue of concern is ‘how can one have a unified measure of service quality across all the dimensions?' The intent of this paper is to determine if the Analytical Hierarchy Process (AHP) method could be used to derive a single quality index. AHP is a quantitative technique that structures a multi-attribute, multi-person and multi-period problem hierarchically so that solutions are facilitated. This paper presents the development of an AHP model and the derivation of a Quality Index through it. The model is used in a hypothetical case and a quality index was developed. The advantages of using such a technique are discussed.

• KIPS Transactions on Software and Data Engineering
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• v.2 no.8
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• pp.555-564
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• 2013

Innovative evolution in mobile devices along with recent spread of Tablet PCs and Smart Phones makes a new change not only in individual life but also in enterprise applications. Especially, in the case of medium-large mobile applications for large enterprises which generally takes more than 3 months of development periods, importance and complexity increase significantly. Generally Agile-methodology is used for a development process for the medium-large scale mobile applications, but some issues arise such as high dependency on skilled developers and lack of detail development directives. In this paper, S-MADP (Smart Mobile Application Development Process) is proposed to mitigate these issues. S-MADP is a service oriented development process extending a object-oriented development process, for medium-large scale mobile applications. S-MADP provides detail development directives for each activities during the entire process for defining services as server-based or client-based and providing the way of reuse of services. Also, in order to support various user interfaces, S-MADP provides detail UI development directives. To evaluate the performance of S-MADP, three mobile application development projects were conducted and the results were analyzed. The projects are 'TBS(TB Mobile Service) 3.0' in TB company, mobile app-store in TS company, and mobile groupware in TG group. As a result of the projects, S-MADP accounts for more detailed design information about 'Minimizing the use of resources', 'Service-based designing' and 'User interface optimized for mobile devices' which are needed to be largely considered for mobile application development environment when we compare with existing Agile-methodology. Therefore, it improves the usability, maintainability, efficiency of developed mobile applications. Through field tests, it is observed that S-MADP outperforms about 25% than a Agile-methodology in the aspect of the required man-month for developing a medium-large mobile application.

• The KIPS Transactions:PartD
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• v.15D no.4
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• pp.513-522
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• 2008

Service-Oriented Architecture(SOA) is an method to develop applications by developing and publishing reusable services which potentially be used in various applications, and discovering and composing right services dynamically. SOA adopts a paradigm of publish-discover-invoke, which is considerably different from object-oriented and component-based development(CBD) approaches. The service in SOA is different from function in procedural programming, object in object-oriented programming, and component in CBD, and its fundamental requirement is a high level of reusability and applicability. In SOA, service providers and service consumers are loosely coupled since the providers try to develop reusable services and the consumers try to locate right services without knowing much about the providers and their published services. Moreover, the process of searching, choosing and invoking right services is not presented in conventional programming paradigms. Therefore, conventional approaches to developing user interfaces and invoking the functionality on servers through JSP, and RMI in object-oriented programming cannot well be applicable to designing clients’ programs in SOA. Therefore, there is a high demand for a practical and systematic process for developing clients’ applications, and the such a process should be devised by considering key characteristics of services and SOA. However, little work on this area is known to date, and there has not a process for client side just except few guide lines for developing service client. In this paper, we propose a practical and systematic development process for developing clients' applications in SOA. Then, we define instructions for carrying out each activity in the process. To show the applicability of the proposed work, we show the result of applying our process in developing a services application for searching and booking hotels.