• Title/Summary/Keyword: Service Delivery System

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A Study on the Regulation for Mental Healthcare Facility and Delivery System in China (중국의 정신의료시설 및 지원체계에 관한 법제도 연구)

  • Gao, Wen Mei;Yun, Woo Yong;Chai, Choul Gyun
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.24 no.1
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    • pp.7-14
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    • 2018
  • Purpose: This study analyzes mental healthcare delivery services and types of facilities, the status of installation and operation, and planning standard. The purpose of the study is to propose a basic data for the performance of related research and work tasks, along with an understanding of the Chinese mental healthcare facility type and support system. Furthermore, it will show a lack of current function management as the changes of mental health concept and demand for services increases, and it is intended to provide implications for the construction of mental health facilities. Methods: This study was conducted by a research on law and regulation of China's mental healthcare delivery service system and mental healthcare facility. The analyzed data are the national standard GB, the optional national standard GB/T, the building construction standard JGJ, and the report issued by the Health Planning and Development Committee. Results: At present mental healthcare facility construction in China is in the period of rapid development and it exposes the layout of medical facilities, which is not currently reasonable and the service does not reach the designated position and so on. Overall, it requires more detailed guidelines to enhance the quality of mental healthcare service. Implications: It is expected that the research of this paper will provide effective reference for future research on Chinese Mental healthcare system and facilities, and can promote construction of Chinese mental healthcare facility theory in perfect condition.

Study on strength of user's right in service delivery process - abolishing classification of disability and introducing direct payments - (서비스 전달과정에서의 이용자 권한 강화 방안에 대한 고찰 - 장애등급제 폐지 및 직접지불제도를 중심으로 -)

  • Lee, Seung-Ki
    • Korean Journal of Social Welfare Studies
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    • v.45 no.2
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    • pp.327-347
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    • 2014
  • The purpose of this article is to explore the strength of user's right in service delivery process, and focuses on two areas. First one is to discuss the necessity which the process of service delivery will be changed from supplier-oriented system to user-oriented one, in order to strengthen user's right, especially in terms of choice and control. It can be facilitated by the abolishing of classification of disability. Second one is to introduce direct payments which money is directly given to user, instead of being given to supplier. This article also stresses that there is possibility of setting up direct payments because voucher system, a precursor of direct payments, is widely settled down for social service area in Korea.

Application of Ant System Algorithm on Parcels Delivery Service in Korea (국내택배시스템에 개미시스템 알고리즘의 적용가능성 검토)

  • Jo, Wan-Kyung;Rhee, Jong-Ho
    • Journal of Korean Society of Transportation
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    • v.23 no.4 s.82
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    • pp.81-91
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    • 2005
  • The Traveling Salesman Problem(TSP) is one of the NP-complete (None-deterministic Polynomial time complete) route optimization problems. Its calculation time increases very rapidly as the number of nodes does. Therefore, the near optimum solution has been searched by heuristic algorithms rather than the real optimum has. This paper reviews the Ant System Algorithm(ANS), an heuristic algorithm of TSP and its applicability in the parcel delivery service in Korea. ASA, which is an heuristic algorithm of NP-complete has been studied by M. Dorigo in the early 1990. ASA finds the optimum route by the probabilistic method based on the cumulated pheromone on the links by ants. ASA has been known as one of the efficient heuristic algorithms in terms of its calculation time and result. Its applications have been expanded to vehicle routing problems, network management and highway alignment planning. The precise criteria for vehicle routing has not been set up in the parcel delivery service of Korea. Vehicle routing has been determined by the vehicle deriver himself or herself. In this paper the applicability of ASA to the parcel delivery service has been reviewed. When the driver s vehicle routing is assumed to follow the Nearest Neighbor Algorithm (NNA) with 20 nodes (pick-up and drop-off places) in $10Km{\times}10Km$ service area, his or her decision was compared with ASA's one. Also, ASA showed better results than NNA as the number of nodes increases from 10 to 200. If ASA is applied, the transport cost savings could be expected in the parcel delivery service in Korea.

A Study on the New Freight Charging Model for Parcel Service (택배서비스의 새로운 택배요금 모델에 관한 연구)

  • Song, Young-sim;Park, Hyun-Sung
    • Journal of Digital Convergence
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    • v.19 no.5
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    • pp.135-144
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    • 2021
  • In Korea, the parcel delivery service is showing a high growth rate every year thanks to the activation of e-commerce, but the courier unit price continues to drop. Due to the low cost of parcel delivery, there is a need for improvement to normalize courier rates due to deterioration in profitability for couriers, deterioration in service for consumers, and overwork and accidents for workers. In this study, a rational rate system model and a systematic approach were presented. The study method modeled the chargeable weight by reflecting the voulumatirc weight and revenue ton by the volume and weight of the cargo, and presented a new parcel freight charge model based on the cost of delivery. In addition, a rate-determining support system was developed that can be easily, conveniently and reasonably determined on-site. In the demonstration, the rate difference was determined by relying on weight rather than volume, and 63.5% for personal courier and 40% for B2C courier were found to be inadequate. This study could be used as an alternative to solving side effects and problems at the delivery site, in the urgent need for research on ways to improve delivery prices.

An Implementation of E-Mail System with Certification of Delivery based on Java (자바 기반의 배달증명이 가능한 전자메일 시스템 구현)

  • Woo, Joon;Ha, Young-Guk;Lim, Shin-Young;Lee, Jae-Kwang
    • The Transactions of the Korea Information Processing Society
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    • v.6 no.11S
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    • pp.3289-3298
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    • 1999
  • E-mail system is the most important service that enterprises and normal users in internet use. However, because a data security is not satisfied yet, and E-mail system with security service is essential. In this paper, We implemented the E-mail system with Certification of Delivery that was not provided in prior mail system with basic security services and can prove that sender's document is properly sent to the intended receipt. And an implementation of the system used Java Cryptography API.

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Research on Transportation Planning System (Transportation Planning System에 대한 연구)

  • Jeong, Jae-Hun;Lee, Sang-Min;Min, Dae-Gi;Lee, Jae-Ho;Jim, Chen
    • 한국IT서비스학회:학술대회논문집
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    • 2003.05a
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    • pp.215-221
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    • 2003
  • In today's rapidly changing business environment, quality of responsiveness to customer requirements for short order cycles and on time delivery is becoming more important and considered as one of critical success factors in supply chain management. Yet despite its importance on reducing transportation cost and improving customer service, little attention has been given to the transportation planning system in Korea SI industry. In this paper, we present development of transportation planning system especially to deal with vehicle routing problem which has the goal to minimize the costs of daily transportation operation and to maximize customer delivery service. The system architecture with other enterprise application is presented and real-world constraints are well incorporated into the system by combining constraints programming and meta heuristics.

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Service System Design Using Fuzzy Service FMEA (퍼지 서비스 FMEA를 이용한 서비스 시스템 설계)

  • Kim, Jun-Hong;Yoo, Jung-Sang
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.31 no.4
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    • pp.162-167
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    • 2008
  • FMEA (failure mode and effect analysis)is a widely used technique to assess or to improve reliability of product not only at early stage of design and development, but at the process and service phase during the product life cycle. In designing a service system, this study proposes a fuzzy service FMEA with the service blueprints as a tool which describes customer actions, onstage contact employees actions, backstage contact employees actions, support processes, and physical evidences, in order to analyse and inform service delivery system design. We fuzzified only two risk factors, occurrence and severity, to more effectively assess the potential failure modes in service. Proposed fuzzy risk grades are applied to Gaussian membership function, defuzzified into Fuzzy Inference System, and eventually identified the ranks on the potential fail points.

A Study on the Education Plan for Empowerment of Healthy Family Specialists in the Family Policy Delivery System (가족정책 전달체계 전담인력의 역량강화를 위한 교육방안 모색을 위한 기초 연구)

  • Park, Jeongyun;Jeong, Jeeyoung;Song, Hyerim;Cho, Younghee;Lee, Hyunah
    • Journal of Families and Better Life
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    • v.33 no.2
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    • pp.53-70
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    • 2015
  • The number of Healthy Family Support Centers has dramatically increased and the services for healthy families such as family education, family counsel, family culture and family care have increased during the past ten years since the Framework Act on Healthy Families was enacted. This growth is largely credited to Healthy Family Specialists. At a time when the family policy delivery system is changing, it is most urgent to enhance the capability of Healthy Family Specialists. In this study, we aim to investigate the current capability of Healthy Family Specialists and suggest the education plan for their empowerment. We collected data from 151 Healthy Family Support Centers by mail and e-mail in June 2014. There were total of 1,001 subjects for analysis(781 by mail and 220 by e-mail). We analyzed the capabilities of Healthy Family Specialist by service areas according to work-related characteristics and possession of a license. Our findings revealed that the capabilities of Healthy Family Specialist varied depending on the service year and whether or not having a licence. These results suggest that the education program for empowerment will provide a differentiated content according to the service year and whether or not having a license. This study contributes to a better understanding of Healthy Family Specialists' current capability and provides insights on how to enhance their capability in order to change the family policy delivery system.

Development of a Cooperative Heterogeneous Unmanned System for Delivery Services (물류수송을 위한 이종 협업 무인 시스템 개발)

  • Cho, Sungwook;Lee, Dasol;Jung, Yeondeuk;Lee, Unghui;Shim, David Hyunchul
    • Journal of Institute of Control, Robotics and Systems
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    • v.20 no.12
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    • pp.1181-1188
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    • 2014
  • In this paper, we propose a novel concept foran unmanned delivery service using a cooperative heterogeneous unmanned system consisting of a self-driving car and an unmanned aerial vehicle (UAV). The proposed concept is suitable to deliver parcels in high-density and high-rise urban or residential areas. In order to achieve the proposed concept, we will develop acooperative heterogeneous unmanned system. Customers can order goods using a smartphone application and the order information, including the position of the customer and the order time, and the package is transported automatically by the unmanned systems. The system assigns the tasks suitable for each unmanned vehicle by analyzing it based on map information. Performance is validated by experiments consisting of autonomous driving and flight tests in a real environment. For more evaluation, the landing position error analysis is performed using circular error probability (CEP).

A Study on u-paperless and secure credit card delivery system development

  • Song, Yeongsim;Jang, Jinwook;jeong, Jongsik;Ahn, Taejoon;Joh, Joowan
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.4
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    • pp.83-90
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    • 2017
  • In the past, when the credit card was delivered to the customer, the postal agreement and receipt were signed by customer. The repossessed documents were sent back to the card company through the reorganization process. The card company checks the error by scanning and keeps it in the document storage room. This process is inefficient in cost and personnel due to delivery time, document print out, document sorting, image scanning, inspection work, and storage. Also, the risk of personal data spill is very high in the process of providing personal information. The proposed system is a service that receives a postal agreement and a receipt to a recipient when signing a credit card, signing the mobile image instead of paper, and automatically sending it to the card company server. We have designed a system that can protect the cost of paper documents, complicated work procedures, delivery times and personal information. In this study, we developed 'u-paperless' and secure credit card delivery system applying electronic document and security system.