• 제목/요약/키워드: Sentiment classification

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Your Opinions Let us Know: Mining Social Network Sites to Evolve Software Product Lines

  • Ali, Nazakat;Hwang, Sangwon;Hong, Jang-Eui
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제13권8호
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    • pp.4191-4211
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    • 2019
  • Software product lines (SPLs) are complex software systems by nature due to their common reference architecture and interdependencies. Therefore, any form of evolution can lead to a more complex situation than a single system. On the other hand, software product lines are developed keeping long-term perspectives in mind, which are expected to have a considerable lifespan and a long-term investment. SPL development organizations need to consider software evolution in a systematic way due to their complexity and size. Addressing new user requirements over time is one of the most crucial factors in the successful implementation SPL. Thus, the addition of new requirements or the rapid context change is common in SPL products. To cope with rapid change several researchers have discussed the evolution of software product lines. However, for the evolution of an SPL, the literature did not present a systematic process that would define activities in such a way that would lead to the rapid evolution of software. Our study aims to provide a requirements-driven process that speeds up the requirements engineering process using social network sites in order to achieve rapid software evolution. We used classification, topic modeling, and sentiment extraction to elicit user requirements. Lastly, we conducted a case study on the smartwatch domain to validate our proposed approach. Our results show that users' opinions can contain useful information which can be used by software SPL organizations to evolve their products. Furthermore, our investigation results demonstrate that machine learning algorithms have the capacity to identify relevant information automatically.

문단 분석을 통한 문서 내의 감정 예측 (Emotion Prediction of Document using Paragraph Analysis)

  • 김진수
    • 디지털융복합연구
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    • 제12권12호
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    • pp.249-255
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    • 2014
  • 최근 트위터, 페이스북 등과 같은 소셜 네트워크 서비스(Social Network Service, SNS)의 확산과 더불어 정보의 생성 및 공유가 활발히 이루어지고 있다. 이러한 SNS 매체들을 통해 생산하는 많은 데이터를 활용하기 위해 축적된 데이터로부터 의미 있는 정보를 추출해 내는 기술의 필요성이 대두되고 있으며, 데이터 마이닝 기법을 이용하여 의미있는 지식을 찾아낸다. 특히, 다양한 형태의 방대한 자료들로부터 표출되는 의견, 정책, 성향, 감정 등 대중의 집단지성에 나타난 일반적인 감정분석이 활용되고 있다. 본 논문에서는 대중들이 SNS를 통해 작성한 사용자들의 짧은 문장에 함축된 단어와 단어들 간의 연관성을 이용하여 문장 내 감정 상태를 예측하고 사용자의 감정에 따른 적절한 답변이나 추출한 감정과 유사한 트윗글이나 영화 등을 추천하는데 사용될 수 있는 방법을 제안한다.

Opinion-Mining Methodology for Social Media Analytics

  • Kim, Yoosin;Jeong, Seung Ryul
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제9권1호
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    • pp.391-406
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    • 2015
  • Social media have emerged as new communication channels between consumers and companies that generate a large volume of unstructured text data. This social media content, which contains consumers' opinions and interests, is recognized as valuable material from which businesses can mine useful information; consequently, many researchers have reported on opinion-mining frameworks, methods, techniques, and tools for business intelligence over various industries. These studies sometimes focused on how to use opinion mining in business fields or emphasized methods of analyzing content to achieve results that are more accurate. They also considered how to visualize the results to ensure easier understanding. However, we found that such approaches are often technically complex and insufficiently user-friendly to help with business decisions and planning. Therefore, in this study we attempt to formulate a more comprehensive and practical methodology to conduct social media opinion mining and apply our methodology to a case study of the oldest instant noodle product in Korea. We also present graphical tools and visualized outputs that include volume and sentiment graphs, time-series graphs, a topic word cloud, a heat map, and a valence tree map with a classification. Our resources are from public-domain social media content such as blogs, forum messages, and news articles that we analyze with natural language processing, statistics, and graphics packages in the freeware R project environment. We believe our methodology and visualization outputs can provide a practical and reliable guide for immediate use, not just in the food industry but other industries as well.

자질 가중치의 재조정을 통한 감정 분류 (Sentiment Classification Using Feature Reweighting)

  • 서형원;김형철;김재훈;이공주
    • 한국정보과학회 언어공학연구회:학술대회논문집(한글 및 한국어 정보처리)
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    • 한국정보과학회언어공학연구회 2009년도 제21회 한글 및 한국어 정보처리 학술대회
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    • pp.145-150
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    • 2009
  • 이 논문은 한글 뉴스 기사의 댓글에 대한 감정 분류 방법을 제안한다. 제안된 방법은 기계학습을 이용하는데 본 논문에서는 자질의 가중치를 재조정하는 좀 색다른 방법을 제안한다. 일반적으로 댓글은 독자들이 특정 기사에 대해서 어떠한 감정을 가지고 있는지를 파악하는 중요한 단서가 된다. 그런데 독자들의 감정은 가사에 어떤 분야에 속하느냐에 영향을 받는다. 예를 들면 정치 기사는 부정적인 댓글은 많이 포함하고 있으며 인물 기사는 긍정적인 기사를 많이 포함한다. 이 논문은 이와 같은 댓글의 속성을 이용해서 기사의 원문과 기사의 분야 정보를 이용하여 가중치를 조정한다. 제안된 시스템의 성능을 평가하기 위해 신문 기사와 댓글을 수집하여 감정 말뭉치를 구축하였으며 감정자질을 추출하기 위해 감정 사전을 구축하였다. 제안된 시스템의 $F_1$ 척도는 92.2%였으며 원문의 감정 단어와 분야 정보가 댓글의 감정을 분류하는데 중요한 자질임을 알 수 있었다.

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Election Prediction on Basis of Sentimental Analysis in 3rd World Countries

  • Bilal, Hafiz Syed Muhammad;Razzaq, Muhammad Asif;Lee, Sungyoung
    • 한국정보처리학회:학술대회논문집
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    • 한국정보처리학회 2014년도 추계학술발표대회
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    • pp.928-931
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    • 2014
  • The detection of human behavior from social media revolutionized health, business, criminal and political prediction. Significance of it, in incentive transformation of public opinion had already proven for developed countries in improving democratic process of elections. In $3^{rd}$ World countries, voters poll votes for personal interests being unaware of party manifesto or national interest. These issues can be addressed by social media, resulting as ongoing process of improvement for presently adopted electoral procedures. On the optimistic side, people of such countries applied social media to garner support and campaign for political parties in General Elections. Political leaders, parties, and people empowered themselves with social media, in disseminating party's agenda and advocacy of party's ideology on social media without much campaigning cost. To study effectiveness of social media inferred from individual's political behavior, large scale analysis, sentiment detection & tweet classification was done in order to classify, predict and forecast election results. The experimental results depicts that social media content can be used as an effective indicator for capturing political behaviors of different parties positive, negative and neutral behavior of the party followers as well as party campaign impact can be predicted from the analysis.

Multi-channel Long Short-Term Memory with Domain Knowledge for Context Awareness and User Intention

  • Cho, Dan-Bi;Lee, Hyun-Young;Kang, Seung-Shik
    • Journal of Information Processing Systems
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    • 제17권5호
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    • pp.867-878
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    • 2021
  • In context awareness and user intention tasks, dataset construction is expensive because specific domain data are required. Although pretraining with a large corpus can effectively resolve the issue of lack of data, it ignores domain knowledge. Herein, we concentrate on data domain knowledge while addressing data scarcity and accordingly propose a multi-channel long short-term memory (LSTM). Because multi-channel LSTM integrates pretrained vectors such as task and general knowledge, it effectively prevents catastrophic forgetting between vectors of task and general knowledge to represent the context as a set of features. To evaluate the proposed model with reference to the baseline model, which is a single-channel LSTM, we performed two tasks: voice phishing with context awareness and movie review sentiment classification. The results verified that multi-channel LSTM outperforms single-channel LSTM in both tasks. We further experimented on different multi-channel LSTMs depending on the domain and data size of general knowledge in the model and confirmed that the effect of multi-channel LSTM integrating the two types of knowledge from downstream task data and raw data to overcome the lack of data.

Sentiment Analysis From Images - Comparative Study of SAI-G and SAI-C Models' Performances Using AutoML Vision Service from Google Cloud and Clarifai Platform

  • Marcu, Daniela;Danubianu, Mirela
    • International Journal of Computer Science & Network Security
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    • 제21권9호
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    • pp.179-184
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    • 2021
  • In our study we performed a sentiments analysis from the images. For this purpose, we used 153 images that contain: people, animals, buildings, landscapes, cakes and objects that we divided into two categories: images that suggesting a positive or a negative emotion. In order to classify the images using the two categories, we created two models. The SAI-G model was created with Google's AutoML Vision service. The SAI-C model was created on the Clarifai platform. The data were labeled in a preprocessing stage, and for the SAI-C model we created the concepts POSITIVE (POZITIV) AND NEGATIVE (NEGATIV). In order to evaluate the performances of the two models, we used a series of evaluation metrics such as: Precision, Recall, ROC (Receiver Operating Characteristic) curve, Precision-Recall curve, Confusion Matrix, Accuracy Score and Average precision. Precision and Recall for the SAI-G model is 0.875, at a confidence threshold of 0.5, while for the SAI-C model we obtained much lower scores, respectively Precision = 0.727 and Recall = 0.571 for the same confidence threshold. The results indicate a lower classification performance of the SAI-C model compared to the SAI-G model. The exception is the value of Precision for the POSITIVE concept, which is 1,000.

공공정보화사업 제안요청서 품질분석 : 시스템 운영 개념을 중심으로 (Quality Analysis of the Request for Proposals of Public Information Systems Project : System Operational Concept)

  • 박상휘;김병초
    • 한국IT서비스학회지
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    • 제18권2호
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    • pp.37-54
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    • 2019
  • The purpose of this study is to present an evaluation model to measure the clarification level of stakeholder requirements of public sector software projects in the Republic of Korea. We tried to grasp the quality of proposal request through evaluation model. It also examines the impact of the level of stakeholder requirements on the level of system requirements. To do this, we analyzed existing research models and related standards related to business requirements and stakeholder requirements, and constructed evaluation models for the system operation concept documents in the ISO/IEC/IEEE 29148. The system operation concept document is a document prepared by organizing the requirements of stakeholders in the organization and sharing the intention of the organization. The evaluation model proposed in this study focuses on evaluating whether the contents related to the system operation concept are faithfully written in the request for proposal. The evaluation items consisted of three items: 'organization status', 'desired changes', and 'operational constraints'. The sample extracted 217 RFPs in the national procurement system. As a result of the analysis, the evaluation model proved to be valid and the internal consistency was maintained. The level of system operation concept was very low, and it was also found to affect the quality of system requirements. It is more important to clearly write stakeholders' requirements than the functional requirements. we propose a news classification methods for sentiment analysis that is effective for bankruptcy prediction model.

The Effect of Trainer's Communication Style on Rehabilitation Ability and Rehabilitation Satisfaction of Elite Athletes

  • Seung-Jea, Lee
    • International Journal of Internet, Broadcasting and Communication
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    • 제15권1호
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    • pp.281-289
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    • 2023
  • The purpose of this study was to objectively explore and discuss the effect of trainer's communication style on rehabilitation ability and rehabilitation satisfaction of elite athletes. we observed the relationship between rehabilitation trainers and injured athletes and found that communication between them plays an important role. In this study, we criticized that most of the studies related to rehabilitation were conducted from the point of view of natural science. The results of this study emphasized that rehabilitation-related research should broadly accept social science positions such as business administration. The main research findings are as follows. As a result of analyzing the relationship between trainer's communication style and rehabilitation ability, first, the trainer's cooperative and professional communication style affects emotional factors of injured players. Second, the trainer's cooperative and controlled communication style affects the cognitive factors of injured players. Third, the trainer's cooperative and professional communication style affects the behavioral factors of injured players. Fourth, the trainer's cooperative and professional communication style affects the rehabilitation satisfaction of injured players. Based on these results, this study was conducted to validate the necessity of discussing the trainer's communication style preference according to the individual background such as the injured player's gender, personality, and injury level, and the classification and composition of communication styles that match Korean culture and sentiment. As suggestions for follow-up research, active sharing of problems with adjacent disciplines such as sports sociology, sports education, and sports marketing, and parallel qualitative research centered on individual cases were suggested

An Enhanced Text Mining Approach using Ensemble Algorithm for Detecting Cyber Bullying

  • Z.Sunitha Bai;Sreelatha Malempati
    • International Journal of Computer Science & Network Security
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    • 제23권5호
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    • pp.1-6
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    • 2023
  • Text mining (TM) is most widely used to process the various unstructured text documents and process the data present in the various domains. The other name for text mining is text classification. This domain is most popular in many domains such as movie reviews, product reviews on various E-commerce websites, sentiment analysis, topic modeling and cyber bullying on social media messages. Cyber-bullying is the type of abusing someone with the insulting language. Personal abusing, sexual harassment, other types of abusing come under cyber-bullying. Several existing systems are developed to detect the bullying words based on their situation in the social networking sites (SNS). SNS becomes platform for bully someone. In this paper, An Enhanced text mining approach is developed by using Ensemble Algorithm (ETMA) to solve several problems in traditional algorithms and improve the accuracy, processing time and quality of the result. ETMA is the algorithm used to analyze the bullying text within the social networking sites (SNS) such as facebook, twitter etc. The ETMA is applied on synthetic dataset collected from various data a source which consists of 5k messages belongs to bullying and non-bullying. The performance is analyzed by showing Precision, Recall, F1-Score and Accuracy.