• 제목/요약/키워드: Sense-Making theory

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이용자 중심 정보서비스와 Sense-making 이론의 적용 (User-centered information service and a n.0, pplication of sense-making theory)

  • 노진구
    • 한국도서관정보학회지
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    • 제28권
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    • pp.447-475
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    • 1998
  • We are seeing a shift of the focus of information service from system-centered(data-centered or intermediary-centered) a n.0, pproach to user-centered a n.0, pproach. Sense-making theory is one of the user- centered a n.0, pproaches. This study focused on user-centered information service paradigm concepts of Dervin's sense-making theory and interpreting sense-making theory in the practical context of library services. The sense-making theory is basically a cognitive a n.0, pproach to information-seeking, in that it recognizes information as something that involves internal cognitive processes. The user of information becomes the focus in this sense-making model. The sense-making theory sees information as subjective, situational, and cognitive. It focuses on understanding information within specific contexts and on understanding how information needs develop and how they are satisfied. It regards the user not as a passive receive of external information but as the center in a active, ongoing process of change. It related to the information needs of users. Dervin's method for studying information needs employs the 'situation-gap-use' metaphor. All information needs stem from a discontinuity or 'gap! in one's knowledge. Dervin believes that information needs can be addressed by understanding the process that each individual goes through in experiencing a gap, in trying to resolve it, and in gaining something (especially new knowledge) from the experience. Sense-making is a process; 'sense' is the product of this process. Sense includes 'knowledge'. However, it includes a host of other subjective factors that reflect an individual's interpretations of a situation including intuitions, opinions, hunches, effective responses, evaluations, questions, etc. For several reasons, however, difficulties are encountered if one attempts a more substantial assessment of the theory. First, it has not yet crystallized into a well-defined theory. Secondly, though the theory has aroused general interest, e.g. within LIS, detailed discussion of its strong and weak points is still lacking. A third source of difficulty is that the basic assumptions of the theory have been explicated metaphorically. If sense-making theory is to be really useful, it needs to be interpreted for library settings. But we have found no attempt to construct an information service based on the theory. Because the research tradition is still relatively young, there are many unanswered questions connected, e.g. with the design of information systems. In any case, e.g. intermediary access systems would be more efficient and effective it their planning could be founded on the user-centered a n.0, pproach.

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소통 이론으로서 Dervin의 의미형성 이론의 비판적 재해석 (A Critical Reinterpretation of Dervin's Sense-Making Theory as Communication Theory)

  • 박성우;홍소람
    • 한국도서관정보학회지
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    • 제53권3호
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    • pp.193-214
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    • 2022
  • 의미형성 이론은 주체의 다양성을 인정하면서도 정보추구 행위에 상당한 설득력을 부여한다. 이는 개인의 내적 영역, 대면, 조직, 매스커뮤니케이션 등의 소통과 관련된 다양한 시·공간적 맥락의 정보추구 현상을 설명하는 이론 및 방법론으로 활용되고 있다. 그러나 이론은 결과적으로 주체 개별의 인식론적 해석으로 귀결된다는 점에서 집단의 정보추구 행위를 설명하기 위한 이론이 될 수 없다. 또한, 이론의 목적은 소통 이론의 관점에서 발신자의 정보를 일방적으로 수용하는 수신자에서 벗어나 스스로 의미를 구성하는 수신자 중심의 소통 이론을 정립하고자 했다. 그러나 Dervin은 수신자의 외부의 정보와 수신자 사이의 관계를 설명하지 않고 객체정보의 존재를 용인한다. Dervin은 Popper(1972)의 세계 개념에 근거해 정보 개념을 수립하였기 때문에, 의미형성 이론의 관찰 대상은 세계3(객관적인 사유내용)이 아니라 세계3에서 발생하는 정보를 세계2(심리적 세계)가 받아들이는 의미형성 과정이다. 이러한 맥락에서 Dervin의 의미형성 이론은 집단 차원에서의 소통 행위를 설명할 수 없다.

이용자 중심의 시스템 디자인 방법론에 대한 개략 및 이용자 모델 제시 (Incorporating Users into System Design Processes: Overview and a Proposed User Model)

  • 주보령
    • 정보관리학회지
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    • 제22권4호통권58호
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    • pp.23-38
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    • 2005
  • 이용자를 시스템 디자인 과정에 적극적으로 참여하는 것이 유용한 정보 시스템의 디자인을 성공시키는 필수요소이다. 본 논문에서는 이용자 중심의 시스템 디자인에 관한 대표적인 방법론을 조사하고, 그 조사결과에 따라 최적의 이용자 모델을 제안하였다. 최적의 정보시스템을 설계하기 위해 실제 이용자들이 자신들의 정보요구를 만족시키기 위해 어떠한 정보를 필요로 하는지와 그들이 수립하는 일련의 정보전략을 분석하였다. 본 연구에서 사용한 분석기법은 더빈의 Sense-Making 이론에서 사용한 Sense-Making Timeline 인터뷰이다. 특히 이 연구에서 제시된 이용자 모델은 이 연구에서 사용된 소프트웨어가 본래가지고 있던 메뉴 배열순서와는 상이한 절차(timeline)를 보여주고 있다. 궁극적으로 본 연구에서는 장래에 수행되어질 시스템 디자인과 그 평가에 적용시킬 수 있기 위해, 이용자 모델수립에 필요한 개발과정의 단계들을 제시하였다.

플럭서스의 탈시각중심주의 - 촉각, 후각, 미각을 위한 작품을 중심으로 (Post - Ocularcentrism in Fluxus)

  • 이지은
    • 미술이론과 현장
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    • 제6호
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    • pp.147-163
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    • 2008
  • The 1960s is a decade that is marked by new concepts of art making and art appreciation. Starting from Fluxus, the new art in the 1960s such as Happenings and performance art pursued the process of art making as an integral part of artistic experience. The traditional concept of art works that only appeal to vision soon became a site of contentious experiments and innovations in which the experience of seeing is accompanied by other sensual encounters of sound, smell, touch, and taste. These attempts can be seen as a revolutionary move to restore the sense of corporeality to the act of seeing that has been disembodied by the way in which western art has built the unifying, homeogenous field of vision. This paper delves into the works of Fluxus artists - Daniel Spoerri, Ben Vautier, Alison Knowles, Ay-O, and Takako Saito - who were central figures in taking art into the new age of post-ocularcentrism. Exploring the sense of smell, touch, and taste, these artists led the viewer to participate in their art making with the incorporated vision.

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Exploring the Phenomenon of Consumers' Experiences of Reading Online Consumer Reviews

  • Park, Jee-Sun
    • 패션비즈니스
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    • 제22권3호
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    • pp.89-108
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    • 2018
  • This paper aims to explore the analysis of the meanings and processes of reading online consumer reviews and to construct a substantive theory that explains the process involved with the phenomenon of reading consumer reviews. In order to explore the phenomenon, this study employs a qualitative methodology. Following the grounded theory perspective, the researcher conducted interviews with 17 participants, who have subsequently shopped online and utilized online consumer reviews for shopping, and decidedly employed in-depth interviews with those participants. Through coding and making constant comparison, several themes emerged: improving confidence, trusting reviews, getting a sense of who reviewers are, seeking balance, processing and handling negative reviews, experiencing vicariously, increasing searchability, getting a sense of who they are in terms of similarity, and seeking benefits and the usage situations from consumer based reviews. Among the emerging themes, improving confidence can be considered a core category, which is influenced by the analysis of trusting reviews and the consumer vicarious experiences with a product. Moreover, this study discusses the relationships among the themes. This study concludes with a discussion of the results, implications, and limitations.

센스형성과 센스전달의 과정으로서 인적자원관리 실행 (Human Resource Management Implementation as a Process of Sensemaking and Sensegiving)

  • 한수진;박오원
    • 지식경영연구
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    • 제15권1호
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    • pp.65-84
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    • 2014
  • Organization's innovation capability is strongly tied to its intellectual capital or knowledge utilization. Employees play a key role in generation of intellectual capital and utilization of knowledge in a firm. Thus, the importance of human resource management (HRM) system for enhancing competency of employees and facilitating knowledge sharing between employees is getting its significance. In this paper, we highlighted the effect of HRM implementation to explain the reason of performance differences among firms, adopting the same ideal HRM system. The successful implementation of HRM system as well as the contents of HRM system was critical to enhance firm performance through HRM system. To investigate the effect of HRM implementation on firm performance, we proposed the three components of HRM implementation (i.e.; TMT philosophy, HR department capability and communication) in perspective of sense making and sense giving theory. Then, we analyzed the moderating effect of HRM implementation on the high commitment HRM - firm performance relationship. Empirical results showed that each component of HRM implementation positively strengthened the relationship between high commitment HRM and firm performance. In addition, the composite index of HRM implementation calculated by average value of three components revealed more significant moderating effect between the two. Furthermore, We discussed the academical and practical implications, and suggested future research directions.

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이론(理論, Theoria)에 있어서의 실기의 의미 (The Meaning of Practice in Theory)

  • 강태성
    • 미술이론과 현장
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    • 제1호
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    • pp.7-22
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    • 2003
  • What is 'Art Theory'? In the western sense, the term poses a vague ambiguity, and in the eastern, it is rather an abstract and metaphysical concept. As for etymology, theory is derived from theoria and theoria from theoros. It refers to an act of viewing or seeing, of course not in a metaphysical sense. Plato understood it as 'eide'. During the time of Plotinus, theoria encompassed gazing at every possible reality, and this gazing, that is theoria, is closely related to reality as aunit that theoriacan perceive. However, we tend to distinguish, as other scientists of dualism have done, studio art from theory since a pre-modern approach to art has been particularly tuned to studio practice, set apart from theory. Therefore, in studio classes, students are expected to learn the subject based on the foundational curriculum methods such as medium, genre, technique:, rather than bringing out their own interpretations and discussing theories. As a result, students have become artists, who are not able to understand their own art. Art professors who conduct class in studio are required to proceed with specific 'theories' as well as 'intellectual reflections'. In this respect, this thesis presents poiesis and an idea of 'acting out'. Although art history and aesthetic theory tend to view art as a finished product, actual art-making and related theories should not only be acknowledged as 'completion' (finition) but also be accompanied by theoretic interpretations of the act itself and process. Accordingly, it is to accept and appreciate art as finished result in view of current theory and aesthetics thus boils down to aisthesis. Likewise, poietics starts from a point where an artist is related to studio and examines the 'work process' that extends as far as to the exact end of work. Through the study of such relationship, it is possible that theory understands 'studio' and 'process', and an artist can grant an independent meaning to studio where s/he pours her/his heart out creating a work of art. Theory is a study on artistic discovery thus should be equipped with functions that can accommodate fortuity, imitation, thinking, culture, and surrounding.

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Variations in Neural Correlates of Human Decision Making - a Case of Book Recommender Systems

  • Naveen Z. Quazilbash;Zaheeruddin Asif;Saman Rizvi
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제17권3호
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    • pp.775-793
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    • 2023
  • Human decision-making is a complex behavior. A replication of human decision making offers a potential to enhance the capacity of intelligent systems by providing additional user assistance in decision making. By reducing the effort and task complexity on behalf of the user, such replication would improve the overall user experience, and affect the degree of intelligence exhibited by the system. This paper explores individuals' decision-making processes when using recommender systems, and its related outcomes. In this study, human decision-making (HDM) refers to the selection of an item from a given set of options that are shown as recommendations to a user. The goal of our study was to identify IS constructs that contribute towards such decision-making, thereby contributing towards creating a mental model of HDM. This was achieved through recording Electroencephalographic (EEG) readings of subjects while they performed a decision-making activity. Readings from 16 righthanded healthy avid readers reflect that reward, theory of mind, risk, calculation, task intention, emotion, sense of touch, ambiguity and decision making are the primary constructs that users employ while deciding from a given set of recommendations in an online bookstore. In all 10 distinct brain areas were identified. These brain areas that lead to their respective constructs were found to be cingulate gyrus, precentral gyrus, inferior parietal lobule, posterior cingulate, medial frontal gyrus, anterior cingulate, postcentral gyrus, superior frontal gyrus, inferior frontal gyrus, and middle frontal gyrus (also referred to as dorsolateral prefrontal gyrus (DLPFC)). The identified constructs would help in developing a design theory for enhancing user assistance, especially in the context of recommender systems.

과학기술분야 연구활동 단계별 문제상황 극복을 위한 정보행동 연구 (Scientists' Information Behavior for Bridging the Gaps Encountered in the Process of the Scientific Research Lifecycle)

  • 이정연;정은경;권나현
    • 정보관리학회지
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    • 제29권3호
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    • pp.99-122
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    • 2012
  • 본 연구는 과학기술분야 R&D 라이프사이클 각 단계 세부연구 목표를 달성하는 과정에서 이루어지는 정보행동(정보요구, 정보검색, 정보도구, 정보채널, 정보장애)을 과학기술커뮤니티 환경의 맥락에서 분석하였다. 이 연구는 의미형성이론, 일상생활정보탐색이론, 활동이론에 근거하여 과학기술자를 대상으로 질적 인터뷰연구를 통해 이루어졌으며, 연구결과 과학기술분야 R&D 라이프사이클 5단계는 14개의 세부 정보행동 단계로 이루어짐을 밝혀내었다. 과학기술 R&D 연구 세부단계별로 문제상황 극복을 위한 정보행동 규명은 연구자와 연구환경의 변화를 이해할 뿐만 아니라 향후 도서관 및 정보서비스 기관에서 과학기술 전주기적 정보서비스 전략을 수립하는데 기초자료로 활용될 것이다.

A Generalized Intuitionistic Fuzzy Soft Set Theoretic Approach to Decision Making Problems

  • Park, Jin-Han;Kwun, Young-Chel;Son, Mi-Jung
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • 제11권2호
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    • pp.71-76
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    • 2011
  • The problem of decision making under imprecise environments are widely spread in real life decision situations. We present a method of object recognition from imprecise multi observer data, which extends the work of Roy and Maji [J Compu. Appl. Math. 203(2007) 412-418] to generalized intuitionistic fuzzy soft set theory. The method involves the construction of a comparison table from a generalized intuitionistic fuzzy soft set in a parametric sense for decision making.