• Title/Summary/Keyword: Sense of value

Search Result 953, Processing Time 0.032 seconds

A Study on customer satisfaction with self technological - based product (정보화시대의 무인자동화 제품디자인이 고객만족에 미치는 영향에 관한 연구 - 중요사건기법(critical incident technique)을 중심으로 -)

  • 박종찬
    • Archives of design research
    • /
    • v.17 no.3
    • /
    • pp.283-292
    • /
    • 2004
  • Today's fast-paced world is becoming increasingly characterized by technology-facilitated transactions. Growing numbers of customers interact with technology to create service outcomes instead of interacting with a service firm employee. Self-service technologies provide technological interfaces that enable customers to produce a service independent of direct service employee involvement. To investigate on the customer satisfaction with self-technological based product design in Subway. I used the critical incident technique developed by Flanagan(1954) with quantitative measures of attributions. In this research, it results that customers are considered more important the value of technological-function and easy to use than the aspect of automated machine. It is likely that the technological aspect of many self-service options has a unique influence on customer perceptions of self-service encounters. Also, Research has shown that customer's needs are defined as situations in which external environmental factors add a sense of urgency to the transaction and saved time. On the other hand, customers realize that their favorable image of self-technological based product follows as ; first, customers prefer to the simple & modern image on the aspect of product design, secondly, customers prefer to the hitech-functional image to do its job fast in a short time by automated technology on the aspect of functional service, thirdly, customers prefer to the comfortable and sanitary image to be suitable for the underground circumstance.

  • PDF

A Study on SNS Records Management (기록관리 대상으로서 SNS 연구)

  • Song, Zoo-Hyung
    • The Korean Journal of Archival Studies
    • /
    • no.39
    • /
    • pp.101-138
    • /
    • 2014
  • This study examined the influence and meaning of SNS as the hot topic of our time from the archival perspective and also studied the 'SNS records management'. The many users mean a high accessibility and utilization of SNS, which increase the influence and value of SNS as a record. Politically, SNS is a tool that strengthens the communication among the voters, politicians and the public while economically, it is a window to accept the complaints of the customers and a marketing tool. In addition, the voices of social minorities are also recorded unlike in the traditional media, which makes the SNS record a method to gain the social variety and diversity. SNS is a place of formation of collective memory and collective memory itself. Furthermore, it can play the role of public sphere. It also is a place for generation of 'big data' in an archival sense. In addition, this study has classified the SNS records management into primary and secondary management that include record management entities, subjects, periods, methods, and causes. This study analyzed the history, status, and the meaning of SNS to assess the values and meanings as the preliminary study for the future SNS record management studies.

Security Analysis of KS X 4600-1 / ISO IEC 12139-1 (원격 검첨용 PLC 기술(KS X 4600-1 / ISO IEC 12139-1) 보안성 분석)

  • Hong, Jeong-Dae;Cheon, Jung-Hee;Ju, Seong-Ho;Choi, Moon-Suk
    • Journal of the Korea Institute of Information Security & Cryptology
    • /
    • v.21 no.1
    • /
    • pp.65-75
    • /
    • 2011
  • Power Line Communication (PLC) is a system for carrying data on a conductor used for electric power transmission. Recently, PLC has received much attention due to connection efficiency and possibility of extension. It can be used for not only alternative communication, in which communication line is not sufficient, but also for communication between home appliances. Korea Electronic Power Cooperation (KEPCO) is constructing the system, which automatically collects values of power consumption of every household. Due to the randomness and complicated physical characteristics of PLC protocol (KS X4600-1), it has been believed that the current PLC is secure in the sense that it is hard that an attacker guesses or modifies the value of power consumption. However, we show that the randomness of the protocol is closely related to state of the communication line and thus anyone can easily guess the randomness by checking the state of the communication line. In order to analyze the security of PLC, we study the protocol in detail and show some vulnerability. In addition, we suggest that PLC needs more secure protocol on higher layers. We expect that the study of PLC help in designing more secure protocol as well.

The Effect of P-O Fit on the Frontline Employee's Boundary Spanning Behaviors: Mediating Role of Emotional and Motivational Responses

  • Yoo, Jaewon
    • Asia Marketing Journal
    • /
    • v.15 no.2
    • /
    • pp.49-73
    • /
    • 2013
  • In this study, the author develops and tests a model that incorporates the mediating effects of two frontline employee psychological variables (emotional exhaustion and intrinsic motivation) based on job demand and resource model. As a form of environmental resource, person-organization fit was proposed as a leading factor of frontline employee boundary spanning behavior through emotional exhaustion and intrinsic motivation. All measures were adapted from or developed based on prior research. Data for the study were collected from a cross-sectional sample of retail bank employees in South Korea. Questionnaires were distributed to 500 frontline employees across several banks. Of these, 322 usable questionnaires were returned. To analyze the data, a structural equation model procedure using LISREL 8.5 was employed. Results show that an employee's perceived fit with his/her organization enhances intrinsic motivation and reduces emotional exhaustion. These mechanisms, in turn, increase the employee's boundary spanning behavior. These results support the notion that person-organization fit should be one of the factors affecting motivation, affect and attachment, and extends such an understanding to a purely service-based environment among customer contact employees. Results also confirms that P-O fit can be viewed as environmental resources, and the JD-R model provides a theoretical base in further studying the antecedent role of P-O fit on frontline employees's boundary spanning behavior through intrinsic motivation and emotional exhaustion. These results suggest that organizations have to do their best to manage P-O fit, be it through employee screening or training and workshops to try and align organization and employee values and objectives. If managers of organizations are positively evaluated by the employees, it will be easier for them to, give things of value to employees, such as sense of direction, values, and recognition, and receive other things in return such as esteem and responsiveness. Consequently, organizational leaders are not only able to manage employee experiences, but also their fit with the organization. Even if a manager cannot control employee P-O fit, this research suggests, that a focus on reducing emotional exhaustion rather than increasing intrinsic motivation seems optimal. This research also supports the idea that motivation has a direct association with a frontline employee's boundary spanning behavior. Even in situations where emotional exhaustion cannot be reduced, organizations may still influence frontline behaviors through motivation.

  • PDF

The Radiation Dose and The Relationship between Proof Alcohol Takju Preliminary Research (방사선 조사선량과 탁주 알콜도수와의 상관관계 사전조사)

  • Kim, Seon-Chil;Cho, Young-Kwon
    • Journal of the Korean Society of Radiology
    • /
    • v.6 no.3
    • /
    • pp.197-200
    • /
    • 2012
  • This research investigated Takju alcohol content in the case of irradiation changes in the statistical analysis was performed to visually. Lower proof alcohol fermentation Takju traditional and largely maintained 6 degrees, from the heat sterilization process is controlled through the distribution period. Most of the existing irradiation is focused on preservation of the product, but this study of the quality characteristics of the mechanical changes in alcohol was to seek value. Takju Celsius to $15^{\circ}C$, while maintaining the experiment were kept in the state. Radiation devices Varian Clinac ix, 2010 (Max. 10MV) using the field size $150mm{\times}150mm$, SSD 100 cm at 40kVp 1, 4, 7, 10, 13, 15, 20Gy were vertical. KJELDAHL APPARATUS, C-H6 Alcohol frequency was measured using. The results according to the change of the radiation dose alcohol did not show the sudden change of frequency, were observed at similar levels decreased. This study simply due to the radiation dose to be served, but to find the change in the future with a greater sense of quality changes should be considered.

The Impacts of Work Environment on the Job Satisfaction among the Landscape Architecture Workers in South Korea (조경분야 종사자들의 직무환경이 직무만족에 미치는 영향)

  • Kim, Do-Gyun
    • Journal of the Korean Institute of Landscape Architecture
    • /
    • v.46 no.1
    • /
    • pp.106-114
    • /
    • 2018
  • The aim of this study was to empirical understanding on the impact of work environment on the job satisfaction among the landscape architecture workers through conduct survey. The results was found that the affecting factors of environment in landscape architecture workers were work environment, personal relationship, and job compensation on jab satisfaction, but were not affected between workload and job satisfaction (p<0.05). And this implied that personal relationship in job environment factors was critical factor to decide the levels of job satisfaction (${\beta}$ value 0.233) across the landscape architecture workers. The results guessed the factor that workload among the job satisfaction is or is not statistical significant in many research were because it depends on whether the task is passively recognized or positive recognized according to the job recognition situation. The results was guessed the fact that the affecting factors of the workload among the job satisfaction of landscape architecture workers is not statistical significant were because they have their works cut out for them, makes worthwhile if they thinks that were meaningful and feel have been growing capabilities and recognized that there is a social contribution, and feel the great sense of accomplishment of self-development and self-realization nevertheless they have much their's works.

X-ray Analys is of the Thermotropic Liquid Crystalline Copolyester Poly(1 -phenylethylpphenylene-tere phthalate) (열방성 액정폴리에스터Poly(1-phenylethyl.p-phenyleneterephthalate)의 X-선 결정구조해석)

  • 홍성권
    • Korean Journal of Crystallography
    • /
    • v.2 no.2
    • /
    • pp.13-21
    • /
    • 1991
  • X-ray methods have been used to determine the chain conformation and packing of the thermotropic liquid crystalline copolyester prepared from 50% tarephthaloyl chloride(TPA) and 50% (1-phenylethyl) hydroquinone(PEHQ). The x-ray patterns of annealed melt-spun fibers contain a series of annealed melt-Pointing to a well ordered crystalline structure, despite the random sense(2 or 3-) of the 1-phenylethyl substiuttion on the TPA-hydroquinone backbone. The crystalline fiber is monoclinic with space group P2l and the unit cell has dimensions 11=12.77 A, b=10.17 A (upique axis), c=12.58 h (fiber axis). and β=90.1° and contains TPA-PEHO units of to or chains. The random substitution of 1-phenylethyl groups was modelled by placing these groups at both the 2and 3 positions and giving each a weight of one-hal(. T he structure has been refined by linked a rom least square methods(LALS) against 16 observed and 21 unobserved reflections. and had a final R value of 0.20. Packing of the side chains is effected by staggering adjacent chains along the b axis by approximately c/2, so that the side chains are interleaved. The phenyl-COO and COO-phenyl torsion angles are -6.1 and 65.6, respectively, such that the main chain phenyls are mutually inclined at 59.5 (the ester groups are assumed to be planar). These torsion angles compare very well with those for the model compounds, notably phenylbenzoate, and can be used in future analyses of the structures of more complex random sequence copolyesters.

  • PDF

Healing Landscape Design for Hospital Outdoor Space - A Case of the Kyeongsang National University Hospital in Changwon - (치유경관의 개념을 적용한 병원 옥외공간 조경설계 - 창원 경상대학교 병원을 사례로 -)

  • Min, Byoung-Wook
    • Journal of the Korean Institute of Landscape Architecture
    • /
    • v.41 no.1
    • /
    • pp.82-92
    • /
    • 2013
  • This paper presents a landscape design proposal for the Kyeongsang National University Hospital in Changwon, Kyeongsangnam-do. The site is located at 555 Samjeongja-dong, Seongsan-gu, Changwon, Kyeongsangnam-do, and its area is approximately $79,743.1m^2$. The goal of the design was to create a landscape that helps the patients' recovery and public well-being as well as respects the surrounding environment. In order to achieve this goal, three design subjects were considered: maximizing the healing functions of the landscape, promoting ecologically regenerative landscape, and increasing the aesthetic value of the landscape based on the local context. For the healing aspect, first, therapeutic plants were carefully selected and various healing programs were introduced to the open space area such as the sensory garden, meditative space, the medicinal herb garden, outdoor acupressure treatment facilities, remedial playground etc. In addition, as the importance of patient's privacy is emphasized in research, the space and circulation patterns were divided according to the characteristics of the users. For ecological consideration, the design proposed to preserve and extend the existing ridgeline with pine forest, and recover the natural water system and recycle the water for the landscape management. For the aesthetic experience of the people, in contrast to the surrounding evergreen forest, diverse deciduous and flowering plants were introduced to arouse a sense of the season, and fruit bearing trees for wildlife to create a specific mood of being in nature so that people can listen to the songs of the birds and watch squirrels play etc. In addition, all the spaces and facilities were designed and placed according to universal design principles so that there would be no barrier for the patients to use them. Also, a sustainable management scheme was suggested to maintain the landscape in ecological and economical ways.

The Effects of Knee Sleeve with a Stimulation of Golgi Tendon Organ on One Leg Standing and Proprioception (무릎 슬리브 착용과 골지 건 기관 자극이 한 발 서기 동작과 고유수용성 감각에 미치는 영향)

  • Jeong, BoRa;Chang, YoonHee;Kim, GyuSeok;Ryu, JeiCheong;Ko, Chang-Yong
    • Journal of rehabilitation welfare engineering & assistive technology
    • /
    • v.11 no.4
    • /
    • pp.323-330
    • /
    • 2017
  • Knee sleeve has been used for prevention of sport injuries as well as rehabilitation. To investigate prevention of sport injuries of knee sleeve, it is important to evaluate balance associated with proprioception. The aim of this study was to evaluate the effects of a knee sleeve with a pad that stimulate to golgi tendon organ (GTO_PAD) on proprioception and balance ability. Five healthy males were participated for the study. They were asked to reenact target angle with Biodex and perform one leg standing with knee sleeve and knee sleeve with GTO_PAD. There was no significant difference in %Target angle, but the value of %Target angle was higher in subjects wearing knee sleeve with GTO_PAD than only knee sleeve, except for one subject. During one leg standing, time duration was increased in subjects wearing knee sleeve with GTO_PAD. The length of center of pressure in x-axis (COPx) and COP in y-axis (COPy) were decreased when wearing knee sleeve with GTO_PAD (COPx : $162.06{\pm}58.99mm$ in knee sleeve vs. $149.03{\pm}45.30mm$ in knee sleeve with GTO_PAD, COPy : $310.79{\pm}115.89mm$ in knee sleeve, $291.57{\pm}76.53mm$ in knee sleeve with GTO_PAD). There was significant differences in INI_transition, steady, and LAT_transition phase (all, p < 0.05). These findings support that wearing knee sleeve with GTO_PAD might enhance proprioception and balance.

A Study on Gilles Clement's Garden View and the 'Garden in motion' - Centering on Conceptual Comparison with William Robinson's Wild Garden - (질 클레망의 정원관(庭園觀)과 '움직이는 정원'에 대한 연구 - William Robinson의 Wild Garden과의 개념비교를 중심으로 -)

  • Kwon, Jin-Wook
    • Journal of the Korean Institute of Traditional Landscape Architecture
    • /
    • v.36 no.2
    • /
    • pp.46-53
    • /
    • 2018
  • The background of this study was to consider regenerative environmental characteristics and develop foundations for conceptual grounds and applications in embodying sustainable garden designs demanded in our age. In doing so, this study aimed to have a conceptual understanding of Clement's garden theory influenced by Robinson's naturalistic distinction and compared it with Robinson's wild garden, and the results are as follows: First, for Clement, garden design included an ecological process to settle in the target site as aesthetics of space being formed by the movement of plants. In this sense, making a 'garden in motion' implies to design possibilities to adapt to nature based on trust in it and allow plant seeds not to be planned but to naturally go and find appropriate habitats. Second, the views to wildness can be separated into microscopic and macroscopic views and each has its own expressive characteristics. Robinson's gardens are small and subordinate and play mollification functions for existing spaces. On the contrary, Clement's gardens are the subject of the space, represent macroscopic strategies, and have top-down approaches embodied as infrastructure to play central roles in the ecology. Third, Robinson's and Clement's views to the operation of garden spaces acknowledge the inseparable relationship between nature's autonomy and gardens' wildness and deliver a value that the preservation of nature is a prerequisite to coexistence with the life we desire. Their gardens are analogized by interventions of environmental possibilism and ecological standpoints mediated by plants based on the perspective of environmental determinism.