• 한국콘텐츠학회논문지
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• 제14권1호
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• pp.466-477
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• 2014

본 연구는 방한 관광객을 대상으로 항공사 선택속성에 대한 중요도 및 성취도를 분석해 보고자 하였다. 이에 방한 일본인과 중국인을 대상으로 자료를 수집하여 대응표본 T-test를 실시하였으며 유의한 차이가 있는 속성과 각 선택 속성들 간의 순위를 살펴보았다. 또한 요인분석을 통하여 운송 서비스, 부대 서비스, 기내 서비스, 기본 서비스의 4가지 요인을 도출하였으며, IPA(Importance-Performance Analysis)기법을 이용하여 집중 영역, 유지 영역, 저순위 영역, 과잉노력 지양 영역의 항목들을 도출하였다. 항공사 선택속성에 대한 IP분석 결과 가장 노력하고 집중해야 할 I사분면, 집중영역은 의사소통의 편리함, 기내 승무원 친절도, 선호좌석 배정 등으로 나타났다. II사분면 유지영역은 중요도와 성취도가 모두 높은 영역으로 항공편 스케줄, 정확한 수하물 처리, 상용고객 우대제도, 탑승 라운지, 제휴서비스, 항공사 이미지, 기내방송 등으로 나타났다. III사분면 저순위 영역은 중요도와 성취도 모두 낮은 영역으로 노선 다양성, 승무원 유니폼, 항공 요금, 기내식 맛과 질 등으로 나타났다. IV사분면 과잉노력 지양 영역으로 중요도는 낮으나 성취도가 높은 영역으로 이에 해당하는 속성은 신속한 탑승수속, 좌석의 편안함, 항공기 기종과 연식으로 나타났다.

• 한국산업보건학회지
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• 제30권4호
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• pp.364-375
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• 2020

Objectives: The purpose of this study is to suggest a direction for consumer-oriented curriculum development by analyzing the priorities of subjects and their preference for educational methods. Methods: The participants included 773 management supervisors and education practitioners in the workplace, and a survey was conducted from April 17 to August 30, 2019. Frequency analysis, t-test, Borich's Needs Analysis, and Locus for Focus Model analysis were performed using Microsoft Excel 2019 and IBM SPSS 21.0. Results: The highest perceived priorities for education subjects were as follows: ① 'CPR and First Aid Practice' and 'Occupational Disaster Prevention and First Aid Basics' in the manufacturing industry; and ② 'Emotional Labor and Job Stress Prevention', 'Occupational Disaster Prevention and First Aid basics, and 'Musculoskeletal Disorder Prevention' in the service industry. 'Collective education' was the most preferred method of education. 'School-type' was preferred for the seating arrangement, and the proper number of trainees was considered to be about 30. Respondents said the contents of the education was a top priority when they applied for education, and curriculum and appropriate textbooks should be considered in calculating the cost of education. Conclusions: Practical subjects and subjects related to major hazards by industry were required for management supervisor education. It was proposed in this study that the contents and operating methods of education be changed so that workers can easily comprehend essential subjects such as the Occupational Safety and Health Act. In conclusion, it is necessary to design the curriculum and apply educational methods suitable for each subject's characteristics in consideration of the priorities for subjects reflected in the needs of trainees.

• 대한인간공학회지
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• 제34권2호
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• pp.151-165
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• 2015

Objective: This study aims to develop and scientifically investigate the efficacy of the Spine S-curve Reactive Backrest that responds to the spine curvature of the user when seated, and maintains and enhances the natural S-curve of the lower back, thereby helping to relieve fatigue, correct posture and prevent spine deformities. Background: The focus of current development, design guidelines and/or standards for office chairs is mainly placed on the chair's dimensions, incline angle, adjusting features and lumbar support. Research and development was called for developing a chair backrest that maintains and improves the S-curve of the full spine. Method: The Spine S-curve Reactive Backrest was ergonomically designed to maintain correct posture and enhance user comfort. When leaned on, the backrest responds to the user's spine line and the whole lower back sits closely against the backrest, thereby aligning the user's lower back and backrest as one to maintain and improve the natural S-curve formation of the spine. In order to evaluate the efficacy of the newly designed chair (new design) and the comparison target (chair), five male college students of standard body type with normal spine curvature were selected as test subjects, and a motion analyzer and electromyography were utilized to measure S-curve and erector spinae muscle activity when seated. Results: The spine S-curve was better maintained and improved when sitting in the new design than in the comparison chair. Particularly notable was the greater displacement gap of the thoracic spine than the cervical spine, and also that of the lumbar more than the thoracic spine, with the increase of the backrest tilting angle. Furthermore, the electromyogram results showed the new design caused a lower fatigue level of the erector spinae muscles compared to the comparison chair, and also earned a higher preference in the subjective opinion results. Conclusion: The newly designed chair in this study responds to the user's spine curvature and maintains and enhances the lower back's natural S-curve, and thereby relieves fatigue, promotes better posture, and helps to prevent spine deformities better than existing office chairs. There is a need to widely introduce and supply this new design. Application: The new design is applicable to office and student chairs, and is expected to improve concentration and work efficiency.