• 산업경영시스템학회지
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• 제43권3호
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• pp.228-242
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• 2020

In recent years, interest in the welfare of soldiers is increasing. More specifically, soldiers enlisted to fulfill their military service obligations live a group life that is controlled by group life, unlike military officers selected by their will. Therefore, this study aims to verify whether there is an effect of improving the morale of soldiers by increasing the satisfaction of military service meals along with the trend of increasing morale through enhancement of soldier welfare. In order to achieve the purpose of this study, we surveyed 145 army soldiers working in the front and rear areas and used 137 valid samples for analysis. The results of this study are as follows. First, both SERVQUAL (Responsiveness·Assurance, Tangibles) and Servicescape (Spatial Environment, Spatial Design) had a positive (+) effect on military meal satisfaction. Second, military service satisfaction and emotional commitment have a positive (+) effect on morale. Third, satisfaction with military meals has a positive effect on emotional commitment. This research has also shown that improvements in SERVQUAL (Responsiveness·Assurance, Tangibles) and Servicescape (Spatial Environment, Spatial Design) improve military service satisfaction and emotional engagement. Military food service SERVQUAL (Responsiveness·Assurance, Tangibles) and Servicescape (Spatial Environment, Space Design) must pay attention to increase military morale.

• Asia Marketing Journal
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• 제14권3호
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• pp.137-151
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• 2012

Established in May 2005, INNOCEAN Worldwide started as an affiliate marketing and communications company of the Hyundai Motor Group and grew into a top agency ranked no. 2 in the South Korean market within seven years. Currently, INNOCEAN Worldwide has become a global company, operating in sixteen countries through four regional headquarters, fifteen overseas subsidiaries, and seven branch offices with more than 1,100 employees. The company holds top clients from finance, electronics, telecommunications, food, retail, education and other various industries. The accomplishment of INNOCEAN Worldwide can be summarized by the following five key factors. The first factor is INNOCEAN Worldwide's strong and enduring passion and commitment to enter the global market and to build and strengthen its global network. The second factor is achieving successful localization through recruiting talented employees for its overseas branches directly from the local workforce, which enables the company to overcome language barriers, cultural differences, and creative gaps among different regional markets. Third is the company's effective implementation of the 'Global Resource Remix' strategy, which incorporates the distinctive competencies of each overseas operation as a global company standard. Fourth is the creation of the 'Discover System,' a global knowledge management system enabling overseas offices worldwide to share each other's accumulated knowledge and experiences. The fifth factor is the successful establishment of INNOCEAN Worldwide's unique Total Marketing Solution Service. Through this service, the company has offered integrated consulting services for strategic brand management to solve various marketing problems. In summary, the passion and commitment of INNOCEAN Worldwide's top management for the company's globalization and the supporting system that enables such commitment have made it possible for the company to take a global leap and become not merely a company with global operations but a truly global company.

• Food Science and Biotechnology
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• 제17권3호
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• pp.587-593
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• 2008

Microbial exopolysaccharide (EPS) is a biothickener that can be added to a wide variety of food products, where it serves as a viscosifying, stabilizing, emulsifying, and gelling agent. The objective of this study was to investigate the optimum conditions of pH, incubation temperature, and whey protein concentration (WPC) for EPS production by Lactobacillus rhamnosus ATCC 9595. We found that maximal EPS production was achieved at a pH of 5.5 and temperature of $37^{\circ}C$. At the same fermentation conditions, EPS production was affected by the addition of L. rhamnosus GG (a weak-EPS producer). After growth for 24 hr, total EPS production was $583{\pm}15.4mg/L$ in the single culture system, and $865{\pm}22.6\;mg/L$ in the co-culture system with L. rhamnosus GG. Based on the presence of WPC, EPS production dramatically increased from $583{\pm}15.4$ (under no WPC supplementation) to $1,011{\pm}14.7\;mg/L$ (under supplementation with 1.0% WPC). These results suggest that WPC supplementation and the co-culture systems coupled with small portions of weak-EPS producing strain can play an important role in the enhancement of EPS production.

• 대한지역사회영양학회지
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• 제19권5호
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• pp.459-467
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• 2014

Objectives: The purpose of this study was to suggest the strategies for improvement of home-delivered meal services for the elderly, to identify reasons for recipients to get started with the services and to evaluate the attitude, acceptability and adaptation of recipients to the services from the perspective of life context. Methods: The data was collected through face-to-face in-depth interviews with eighteen low-income elderly recipients of home-delivered meals and analyzed using a qualitative research method. Results: The results were deduced as four themes which comprised of long-term vulnerable socioeconomic contexts resulted in entry to the services, conflicting acceptability to the services, passive adaptation to taking the services, and positive practices to cope with supplement free meals or other services. The service participation was initiated because of a combination of prolonged, vulnerable socioeconomic contexts, including poverty and unexpected life events such as diseases, disability, living alone, aging and unemployment. With regard to taking the services, conflicting acceptability was observed: positive aspects including saving living cost and good quality of meals, and negative aspects including lack of a tailored service and feeling of stigma. Although the recipients needed an individualized service, they did not express their needs and demands for the services and they accepted the unavailability as an accustomed, prolonged vulnerable socioeconomic context. With regard to lack of tailored services, either self-solution such as modification of eating patterns or community-based network and services were used. Conclusions: We suggest that a system to concretely identify recipients' attitude, acceptability and adaptation for home-delivered meal services should be developed in the establishment of a tailored nutrition support system for the low-income elderly.

• 한국식품영양과학회지
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• 제43권11호
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• pp.1774-1784
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• 2014

학교급식소의 HACCP 시스템 적용에 대한 수행 수준과 장애요인 인식을 조사하여 학교급식 HACCP 시스템의 보다 효율적인 적용과 개선방안을 마련하기 위한 기초자료를 제공하기 위해 수행하였다. 급식 유형과 급식 운영 형태는 농 어촌형 60.8%, 자체조리 64.3%, 식당배식이 91.6%로 대부분을 차지하였다. HACCP 시스템 수행 수준은 조리종사원 대상 HACCP에 근거한 교육 실시가 4.02로 가장 높게 나타났으며, HACCP팀 회의 개최 및 회의록 작성 비치가 2.74로 가장 낮았다. 학교급식 CCP의 수행 수준 인식은 전체 4.20으로 비교적 잘 수행되는 것으로 나타났다. CCP 1: 식단의 작성이 3.90으로 가장 낮았고, CCP 4: 냉장 냉동고 온도관리 4.44, CP 5: 생채소 과일 세척 및 소독은 4.44로 높게 조사되었다. 학교 일반사항에 따른 수행 수준에서는 도시형이 농 어촌형에 비해 총 급식인원수가 많을수록 수행 수준이 높은 것으로 나타났다(P<0.05). HACCP 시스템 장애요인 인식에서 '전반적인 장애요인'과 '조리종사원의 HACCP 수행', '학교 팀장 및 예산지원부서의 협력'이 대부분 3.0이상으로 높게 나타났으며, '영양(교)사의 HACCP 수행'은 2.81로 가장 낮았다. 시설 설비 부족 4.00, 교육청의 예산지원 미비 3.90, 납품업체의 HACCP 시스템에 대한 이해부족 3.72 순으로 높은 장애요인으로 인식되었다. 학교급식 HACCP 시스템의 성공적인 적용을 위해서는 영양(교)사 및 조리종사원에 대한 교육, 훈련을 통한 동기부여가 가장 중요하게 해결되어야 할 요소이며, 학교 당국의 행정적 지원과 교육청의 예산 확보를 통한 위생 전담 인력지원도 하루빨리 해결해야 할 요소이다. 또한 표준위생작업절차 등의 선행요건을 개발하여 HACCP 시스템을 보다 효율적으로 적용할 수 있는 기반을 마련하여야 할 것이다.

• 한국산학기술학회논문지
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• 제22권4호
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• pp.90-98
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• 2021

2017년부터 학교 급식업무에 대한 산업안전보건법이 전면 적용되고 그에 따라 2019년부터 위험성평가가 시행되었으나 타 업종에 비해 도입이 늦고 비전문가인 영양(교)사에 의해 평가되고 있어 제도 정착의 한계가 있었다. 서울시교육청 산하 모든 학교에서는 고용노동부의 학교 급식업무의 산업안전보건법 및 고용노동부 고시에 따라 매년 안전보건공단에서 제공하는 위험성평가 지원 시스템의 KRAS 기법을 적용하고 있다. 이렇듯 법적 규제에 따라 위험성평가를 적용하고 있으나 위험의 빈도와 강도 기준이 정성적이고 주관적이어서 평가자에 따라 다른 결과를 도출하여 위험성평가의 실효성이 의문시되었으나 지금까지 학교 급식업무에 대한 위험성평가와 관련된 연구는 없었다. 본 연구에서는 급식종사자의 재해통계를 바탕으로 위험의 빈도와 강도 기준을 정량적이고 객관적으로 제시하고 급식업무 중 일부 작업에 대해 새로운 산정기준을 적용하여 위험성평가를 실시하고 기존 위험성평가 결과와 비교하였다. 그 결과 위험도가 높아지고 그에 따른 개선방안이 구체적으로 제시되어 실효성 제고가 확인되었으므로 급식업무 전체에 대해 시범평가를 확대하고 타당성을 확인하여 모든 학교에 확대 적용함으로써 위험성평가의 실효성과 작동성 제고에 기여하기를 기대한다.

• 대한지역사회영양학회지
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• 제12권1호
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• pp.90-105
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• 2007

This study was conducted to assess macro- and micronutrient compositions in school lunch menus based on the 'Dietary Guideline' for School Lunches. Ninety-five dieticians in elementary school in Chungbuk were asked to complete a questionnaire on characteristics of the school lunch program(such as type of foodservice, food production system), the information about dietitians(such as age, education, and job history), and the extent of the use of processed foods and frozen foods. Dey were asked to return the questionnaire with the menus including the name and the quantity of every food ingredient offered during a week. A total of 554 lunch menus provided for a week of June 2004 were analyzed. Average nutrient content per meal was as follows; 660kcal, energy; 92.9g, carbohydrate; 26.7g, protein; 21.1g, fat; 287 ${\mu}gRE$, vitamin A: 0.5mg, thiamin; 0.5mg, riboflavin; 29.3mg, vitamin C: 338.2mg, calcium; 3.9mg, iron; and 97mg, cholesterol. Average percentages of energy from carbohydrate, protein and fat was 56.2%, 16.2%, and 29.0%, respectively. The mean nutrient content per meal was higher in rural-type than in urban-type schools. The weekly menu of 40% of the schools provided <55% of energy from carbohydrate, and 39% of the schools offered lunch that provided ${\geq}30%$ of energy from fat. The micronutrient content was generally high when the percent energy from fat was less than 25%. Our results showed that only 52.6% of the schools provided lunches with the energy composition as in the 'Dietary Guideline' of School Lunches. Whole Milk was the major contributor to fat, saturated fatty acid and cholesterol. We suggest that school foodservices start to provide low fat milk instead of whole milk to reduce fat, saturated fatty acid and cholesterol. If low fat milk is served instead of whole milk, percentage of energy from fat and saturated fat can be reduced from 29% to 25%, and ken 10.2% to 9.1%, respectively, and cholesterol could be reduced from 97mg to 79mg. Efforts to meet 'Dietary Guideline' for School Lunches should be made, especially to reduce fat intake, while maintaining essential nutrient intake at sufficient levels for childen.

• 한국지역사회생활과학회지
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• 제20권3호
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• pp.397-411
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• 2009

The use of local product foods and fresh-cut products, the dietitian's recognition, the required items and the quality for school foodservice was investigated to increase the consumption of high-quality agricultural products. Data from 578 elementary schools, 228 middle schools and 116 high schools were collected by school foodservice personnels in each regional Education Administration in Gyeong-gi province. The first criteria of buying food materials was reliability/safety for all school foodservice. The second criteria were the origin of the product and freshness/ripeness for elementary and middle schools and high school, respectively. The most important consideration for selecting a supplier was the quality of the material. The appearance/status of the food was the first factor for buying food materials. The origin and the seasonality were very important for buying farm products. Dietitians in Gyeong-gi province recognized the local products, and used them weekly. The advantages of using local products were the quick supply, freshness and safety. On the other hand, the disadvantages were the lack of information and the uncertainty of supply. Sixty eight percent of the subjects had experienced the high-quality agricultural products in school meals, but the frequency was low. The main reasons for not servicing high-quality agricultural products were the high cost and the lack of trust on the quality. Among fresh-cut products, seasonings and root vegetables were purchased most frequently, but leaf vegetables was 5.7% only. The purchase of fresh-cut products was not frequent, but usually satisfied. The advantages of fresh-cut products were the reduced workload and waste, but the reason for not using them were poor hygiene and the high price. The diverse supply system and the promotion of the local product foods would be necessary since the most food materials were purchased through suppliers. In addition, the problems related to the high cost and distrust should be resolved to expand the consumption of the high-quality agricultural products and the fresh-cut vegetables. The institutions for certifying the quality should be needed to increase the confidence of these products.

• 서비스연구
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• 제14권1호
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• pp.1-12
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• 2024

푸드테크 산업 중 서비스 로봇 시장이 커짐에 따라 외식산업의 소비자 행동의도에 영향을 끼치는 로봇 서비스의 품질이 중요하다. 식당 서빙로봇은 직원의 업무를 줄여주기도 하지만, 서비스 실패에 따른 대응이 되지 않기 때문에 고객의 불만족은 물론 직원의 업무를 늘리기도 한다. 주문과 서빙 기능 외에 서비스 품질을 높이기 위해서 직원처럼 서비스 실패 후 복구 노력, 과정의 공정성, 공감, 대응성, 확신성에 대한 기능도 요구된다. 이에 우리는 식당 서빙 서비스 실패 유형을 내적, 외적요인으로 가정하고, 서비스에 실패했을 때 직업 윤리적인 태도로 대응할 수 있도록 직업윤리적 공감모듈이 있는 서빙로봇을 개발했다. 이때 서빙로봇의 표정과 액션은 평상 서비스 모드에 실패복구 노력과 공감을 반영한 실패 모드를 추가하여 개발하였으며, 두 유형의 서비스 실패에 따른 서빙로봇의 직업 윤리적 공감 대응 여부가 로봇평가에 유의미한지를 실험하였다. 실험참가자들은 로봇 실수보다 다른 고객의 실수에 따른 서비스 실패에 더 불편해했으며, 서빙로봇의 직업윤리적 공감과 대응은 적절했다고 응답하였다. 또한 직업윤리적 공감 모듈의 장착여부에 따라 로봇 호감도는 차이가 없지만 안전성은 유의미한 차이를 보였다. 생성형 인공지능을 활용하여 직업윤리적 공감 대응 모듈을 탑재한다면, 국내 서빙로봇산업과 시장은 더욱 성장할 수 있을 것이다.

• 한국식품영양과학회지
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• 제39권10호
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• pp.1545-1554
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• 2010

본 연구에서는 대전과 충남북 지역에서 지역별로 8개의 학교를 선정하고 각 학교당 4주간의 급식을 수거하여 842개 메뉴의 당 함량을 분석하였고, 수거된 급식메뉴에 대해 초등학교 2학년과 5학년, 중학교 2학년 남녀학생의 급식섭취량을 직접 측정하여 급식을 통한 2,806건의 당 섭취량을 산출함으로써 해당학교 및 지역의 당 섭취 특성을 대표할 수 있는 자료를 확보하였다. Fructose, glucose, sucrose, maltose, lactose의 함량 합으로 구한 총 당류의 함량은 가공식품에서와 달리 학교별로 임의의 조리법에 의해 조리된 음식이므로 그 범위가 넓게 나타났다. 주식류의 당 함량은 급식 100 g당 평균 0.20 g, 부식류는 2.08 g, 후식류는 5.13 g으로 과일음료와 유제품, 과일 등을 포함한 후식류의 당 함량이 다른 군에 비해 훨씬 높은 것으로 나타났으며, 부식류 중에서는 소스류와 조림류의 당 함량이 높았다. 급식메뉴 중 가장 많은 양을 섭취하는 음식은 일품식류, 음료 및 차류, 탕 및 전골류, 찌개류 순이었으며, 주스나 식혜와 같은 음료는 정해진 규격이 있어 다른 부식류에 비해 섭취량이 높게 나타났다. 부식류중에서는 국 종류를 제외하면 30~50 g 범위에서 찜류, 튀김류, 볶음류, 부침류, 조림류, 구이류 순으로 많이 섭취하였으나 무침.나물류와 김치류는 각각 13 g, 10 g만을 섭취하였다. 급식메뉴 중 후식류, 특히 음료 및 차류, 유제품류섭취로 인한 당 섭취량이 가장 많았으며 이들 식품은 당 함량도 높고 규격화된 중량으로 인해 섭취량도 많았기 때문이다. 일품식류는 낮은 당 함량에 비해 급식섭취량이 많아 후식류 다음으로 당 섭취에 크게 기여하였으며, 부식류에서도 조림류에 비해 당 함량이 낮은 튀김류의 급식섭취량이 많으므로 튀김류로 인한 당 섭취량이 조림류로 인한 것보다 높게 나타났다. 급식 한 끼니를 통한 당 섭취량은 평균 4.22 g으로, 학년이 높을수록 급식섭취량과 함께 끼니당 당의 섭취량도 많아 중학생이 5.31 g, 초등학생이 4.03 g을 섭취하였으며, 성별이나 수거시기에 의한 차이는 크지 않았다. 학교급식을 통한 한 끼니의 당 섭취량은 열량섭취량을 기준으로 정한 한국인 총 당류 섭취기준이나 한국인영양조사 결과의 하루 총 당류 섭취량의 10분의 1 이하 수준으로, 한 끼니 해당량으로서도 높지 않은 것으로 판단된다. 다만 과일주스, 식혜 등의 음료나 요구르트 등의 당 함량이 높은 식품이 제공되거나 이러한 후식류가 일품식류와 함께 제공되어 한 끼니당 당의 섭취량이 높은 급식일이 없도록 하는 데에는 관심을 가질 필요가 있을 것으로 판단된다.