• 제목/요약/키워드: Satisfaction with medical care

검색결과 524건 처리시간 0.058초

개인정보 보호에 대한 의료기관 종사자들의 인식수준에 관한 연구 (A Study on Awareness Levels of Personal Information Protection in Health Care Workers)

  • 홍주연;김환희
    • 한국엔터테인먼트산업학회논문지
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    • 제13권8호
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    • pp.647-659
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    • 2019
  • 본 연구는 환자의료정보 보호에 대한 의료기관 종사자들의 인식도 및 실천도의 관계를 규명하여 의료 기관의 의료정보 보호의 정책 수립에 기초자료를 제시하고자 실시하였다. 연구 결과, 연구기간 및 대상은 2019년 6월 17일부터 8월 16일까지 전라남·북도에 소재하고 있는 의료 기관 종사자 200명을 대상으로 하였다. 설문지조사는 연구자가 직접 조사 대상에게 연구 목적을 설명하고, 설문지를 배포한 후 회수하였다. 환자의료정보 직접 접촉영역 측정도구는 총 5문항, 환자의료정보 관리영역은 총 14문항, 의사소통영역은 총 8문항이었다. 연구결과, 의료기관 종사자의 영역별 환자 의료정보 보호에 대한 인식도와 실천도는 의사소통 영역이 가장 높았고, 다음으로 환자 의료정보 관리영역 의료 정보 직접접촉 영역 순이었다. 환자의료정보 보호에 대한 인식도과 실천에 관련이 있었던 변수는 의료기관 유형, 직무만족도, 종교, 근무부서와 유의한 관련이 있었다. 환자의료정보관리 영역에 영향을 미치는 요인을 알아보기 위해 환자의료정보 직접 접촉영역과 의사소통영역을 독립변인으로 환자의료정보관리 영역을 종속변인으로 하여 다중 회귀분석을 실시한 결과 환자의료정보 직접 접촉 영역과 의사소통영역이 높을수록 환자의료정보관리 영역이 높아짐을 알 수 있었다. 본 연구의 결과를 통해 의료기관 종사자들의 의료 정보 보안 및 보호 행위에 대한 인식수준을 높일 수 있도록 직종별, 직무별 교육프로그램을 개발하여 내부감사 형태의 주기적인 모니터링과 함께 지속적인 교육을 실행하여 환자 의료정보 침해 환경으로부터 환자를 보호하고 피해를 최소화 할 수 있도록 노력해야 할 것이다.

소원성취 프로그램이 소아암 및 난치병 환아들의 질병 적응에 미치는 영향: 레질리언스와 질병 스트레스의 매개효과를 중심으로 (Effects of Granting Wish to Children with Life-threatening Conditions on Adjustment to Disease with a Focus on the Mediating Effects of Resilience and Stress Caused by Diseases)

  • 이광재;최경일
    • Journal of Hospice and Palliative Care
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    • 제18권2호
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    • pp.148-155
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    • 2015
  • 목적: 본 연구의 목적은 소아암 등의 난치병 환자들의 소원성취 프로그램에 대한 만족도가 질병 적응에 미치는 영향에서 레질리언스와 질병 스트레스가 갖는 매개효과를 파악하는데 목적이 있다. 방법: 한국메이크어위시재단에서 2010년부터 2014년까지 5년간 소원을 이루었던 1,597명의 환아 중 문장해독과 기억유지가 가능한 666명의 10대 이상에 해당하는 환아들에게 2015년 1월 2일에 모바일 설문지를 발송하였다. 그 결과 357명이 응답을 하였으나 성실하게 응답한 292명의 자료를 분석하였다. 결과: 소아 난치병 환아들이 소원성취 프로그램에 대해서 갖는 만족도는 레질리언스에 긍정적인 영향을 미치는 것으로 나타났다. 레질리언스는 질병 스트레스에 부정적인 영향을 미치고 질병 적응에는 긍정적인 영향을 미쳤으며, 질병 스트레스는 질병 적응에 부정적인 영향을 미치는 것으로 나타났다. 결론: 본 연구결과를 볼 때 소아 난치병 환자를 위한 소원성취 프로그램에 대한 만족도는 레질리언스의 향상과 질병 스트레스의 감소를 통하여 궁극적으로 이들의 질병에 대한 적응력을 높이는 효과가 있다는 것을 알 수 있다. 따라서 소아 난치병 환자들의 욕구와 특성을 면밀히 분석하여 소원성취 프로그램을 실행하고 만족도를 높이면 이들이 질병에 대해서 보다 적극적으로 대처할 수 있는 동시에 현재의 삶을 긍정적으로 영위할 수 있는 동기를 제공할 수 있을 것이다.

돌봄 제공자를 위한 디지털 돌봄 앱 개발 및 사용성 평가 (App Development and Usability Evaluation for Caregivers)

  • 박종찬;김재국;정의재;안창선;정봉수;김영주
    • 정보처리학회논문지:컴퓨터 및 통신 시스템
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    • 제12권11호
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    • pp.337-346
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    • 2023
  • 고령자는 낮은 디지털 활용 역량, 주기적이고 지속적인 자가관리 유지 어려움이 있어 시간에 따른 변화에 대응해 지속적인 관리를 해줄 수 있는 돌봄 제공자용 건강관리 앱이 필요하다. 이러한 필요성을 바탕으로 본 연구에서는 고령자가 사용하기 편한 UI와 단순한 구조의 앱을 디자인하였다. 본 연구에서 개발된 앱은 돌봄 현장에서 혈압, 혈당, 심박수 등의 건강 데이터와 신체, 질병, 인지, 의사소통, 환경 등의 특이 정보들을 정기적으로 관리하도록 지원한다. 본 연구에서 개발된 앱은 건강관리 기기와의 연동을 통해 데이터를 자동 입력하고, 기록된 데이터의 자동분석과 시각화 표현이 가능하다. 건강 변화의 추세, 변동성 등의 모니터링으로 돌봄 서비스를 제공할 수 있는 지원이 가능하다. 또한 다양한 건강관리, 의료지원 플랫폼과 연계할 수 있는 확장성이 추가되어 개발되었다. 개발된 앱에 대한 효과성과 만족도가 현장 실증 결과 유의미함이 확인되었다.

모바일 웹 기반 코로나19 격리 입원관리 교육이 환자의 불확실성, 불안 및 간호교육 만족도에 미치는 효과 (The Effect of Mobile Web-Based COVID-19 Isolation Hospitalization Management Training on Patient Uncertainty, Anxiety and Nursing Education Satisfaction)

  • 양나경;서지영
    • 임상간호연구
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    • 제28권2호
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    • pp.112-121
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    • 2022
  • Purpose: This study aims to identify the effects of mobile web-based COVID-19 isolation hospitalization management training on patient's uncertainty, anxiety, and nursing education satisfaction. Methods: Patients hospitalized with COVID-19 isolation rooms from August to October 2021, in Medical Center B which is an infectious disease dedicated hospital located in metropolitan city B were included. The total number of subjects was 142, of which 71 were the experimental group and 71 the control group. As an experimental treatment, a total of 5 minutes and 35 seconds of mobile web-based education were provided to the experimental group three times, including the day of, the first day of, and the second day of hospitalization. Existing training conducted on the control group was provided by the nurses in charge of the ward through oral explanation using printed materials. The data were analysed using the IBM SPSS/WIN 26.0 program. Results: Significant differences were observed between the two groups in pre-and post-assessment of uncertainty scores (t=-22.92, p<.001), anxiety scores (t=-15.03, p<.001) and nursing education satisfaction score (t=11.61, p<.001). Conclusion: As a result of the above, mobile web-based education can be used as an effective educational medium in nursing practice to improve the work efficiency and quality of nursing care and contribute to improving the patient's educational satisfaction.

치과위생사의 자기결정성동기가 직무열의에 미치는 영향 및 보상 만족도의 조절효과 (Effect of Self-determination Motivation on Job Engagement and the Moderating Effect of Compensation Satisfaction in Dental Hygienists)

  • 김민정;김지영;류시원
    • 대한통합의학회지
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    • 제10권3호
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    • pp.173-184
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    • 2022
  • Purpose : The purpose of this study was two-fold: to identify the effect of dental hygienist's self-determination motivation on their job engagement and to analyze the moderating effect of compensation satisfaction that affect the relevance. Methods : Data were collected using a structured self-report questionnaire administered to 260 dental hygienists working in dental hospitals and clinics in Busan, South Korea. These were analyzed using IBM SPSS Statistics version 26.0 and SPSS Process Macro 3.5. A frequency analysis, including the respondents' general characteristics, frequency, percentages, and standard deviations, was performed. A regression analysis was also performed using SPSS Process Macro to verify the moderating effect of compensation satisfaction in the effect of self-determination motivation on job engagement. Results : The self-determination motivation of the dental hygienists had a statistically significant positive effect on their job engagement, which was the dependent variable. Higher intangible compensation satisfaction levels led to a stronger effect of intrinsic motivation but a weaker effect of extrinsic motivation on job engagement. Moreover, higher tangible compensation satisfaction levels strengthened the effect of intrinsic motivation on job engagement. Conclusion : Recently, the demand for oral health care has been increasing, Competition in the dental medical service market warrants, high-quality dental services based on accurate diagnosis and treatment. In this context, dental hygienists' job engagement must be improved. For this purpose, increasing the satisfaction of dental hygienists with self-determination motivation and appropriate compensation is effective. In addition, attention must be paid to the moderating effect of compensation satisfaction on the relationship between intrinsic motivation and job engagement. On the basis of the implications of this study, the results can be used as basic data for improving dental hygienists' welfare system and manpower management.

Exploring Supervisor-Related Job Resources as Mediators between Supervisor Conflict and Job Attitudes in Hospital Employees

  • Elfering, Achim;Gerhardt, Christin;Grebner, Simone;Muller, Urs
    • Safety and Health at Work
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    • 제8권1호
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    • pp.19-28
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    • 2017
  • Background: Conservation of resources theory assumes loss of resources as a cause of job strain. In hospital work, conflicts with supervisors are tested to predict lower resources, that is, supervisory social support, participation possibilities, and appreciation. All three resources are expected to predict, in turn, experienced stress (job strain) and lower job satisfaction, lower affective commitment, and a higher resigned attitude towards the job (job attitudes). Methods: The sample included 1,073 employees from 14 Swiss hospitals (n = 604 nurses, n = 81 physicians, n = 135 medical therapists, and n = 253 technical and administrative staff). Of the total sample, 83.1% were female and 38.9% worked full-time. The median tenure was between 7 years and 10 years. Constructs were assessed by online questionnaires. Structural equation modeling was used to test mediation. Results: Structural equation modeling confirmed the negative association of conflict with supervisors and job resources. Tests of indirect paths to resources as a link between conflicts with supervisors and job attitudes were significant. For nurses, social support, participation and appreciation showed a significant indirect path, while among medical technicians the indirect paths included social support and appreciation, and among physicians only appreciation showed a significant indirect path. In medical therapists no indirect path was significant. Job resources did not mediate the link between conflict with supervisors and stress in any occupational group. Conclusion: Conflicts with supervisors are likely to reduce job resources and in turn to lower job attitudes. Work design in hospitals should, therefore, address interpersonal working conditions and conflict management in leadership development.

의대생의 전문직 사회화 과정에 대한 고찰 (Professional Socialization of Medical Students)

  • 한달선;조병희;배상수;김창엽;이상일;이영조
    • Journal of Preventive Medicine and Public Health
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    • 제29권2호
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    • pp.265-278
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    • 1996
  • This paper concerns professional socialization of medical students. Professional socialization, in the context of this paper, means the process through which a layperson becomes a doctor equipped with professional identity and values. While medical education does not include such process in the curriculum, medical students obtain certain values and identity informally. The dependent variables were professional values and professionalism. The former means the desirable attributes required to conducting professional works such as humane attitudes, science-oriented mind, capability for organizational management. The latter means socio-political reasoning with which doctors can rationalize their privileges such as autonomy. A specially designed questionnaire was developed. The data were collected from five medical schools for 1,318 students in 1994. A total of 1,070 cases were finally included in the statistical analysis. The students emphasized the human factor in the professional values. Their attitude did not change with the grade. Other independent variables such as motives for entering a medical school, socioeconomic status, satisfaction with medical education, etc. also did not influence professinal values. It implies that professional values were not consolidated among the students. However, the factors of professionalism change significantly with the grade. It implies that the students paid more attention to socio-political issues related to doctor's interests as the grade went up. And the factor scores for professionalism were higher for those students who had more positive attitude towards doing medical practice for profit, expected higher income, and were more conservative about social reform. Other independent variables did not influence professionalism. It seems that the students also give emphasis on professionalism, like current medical doctors, mainly because of their concern with recent unfavorable changes in economic conditions of medical care providers.

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노인병원과 종합병원의 선택요인 및 환자만족도 분석 (A study for the factors on choosing hospitals and patients satisfaction between Geriatric Hospitals and General Hospitals)

  • 윤서중;유승흠;김영훈;이지전
    • 한국병원경영학회지
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    • 제9권2호
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    • pp.46-75
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    • 2004
  • This research anticipated on acknowledging the inpatients factors in choosing which hospital for the geriatric hospital and general hospital they would prefer to go to the analization of different factors in patients satisfaction, and the relation between satisfactory standards and the patients intentions on recommendation or re-visiting the hospital. The statistical data was based upon the 359 question and answer papers that were done by inpatients that were hospitalized in two geriatric hospitals and two general hospitals, and the methods used for analyzing were frequency, t-test, factor analysis, and hierarchical multiple regression. The results are as follows. 1. The factors on choosing hospitals between geriatric hospital and general hospitals were different. The priority for the geriatrics was kindness, and then considerate nursing, and the reliance of treatment. The patients of general hospitals looked first for reliance of treatment, reputation and history of the hospital, and the kindness of the staff. The kindness of the staff, good nursing, and easy procedures were the primary factors of choosing geriatric hospital. 2. The four primary factors in choosing which hospital patients would go to were the predominance of the facilities, kindness and convenience, the reliance and proximity of medical treatment, and recommendation. The patients in the geriatric hospital first looked for kindness and convenience, second the reliance and proximity of medical treatment, third predominance of facilities, and last recommendation. The general hospitals main priority was the reliance and proximity of medical care, second predominance of facilities, kindness and hospitality, and last recommendation. 3. The satisfaction rate was higher in the geriatric hospital compared to general hospitals, but the satisfactory of factors were very similar. Patients in the geriatric hospital were pleased with the hospital staffs kindness, quick nursing and the improvement of inconvenient matters, and clear diagnosis of the doctors. The general hospital patients were satisfied with the hospital staffs clear explanation and accurate diagnosis 4. The analysis in the satisfactory factors turned out to be the environment of the hospital, kindness of the staff, and convenience. Both the patients of the geriatric hospital and general hospitals were very pleased with the kindness of the hospital staff. Ranking second and third was convenience and service for the geriatric hospital, and environment of the hospital and convenience for the general hospital. 5. According to a rank of multiple recurrent analysis of the patients satisfaction and the intention of re-visiting in addition to intention of solicitation, in the case of a geriatric hospital, when the intention of re-visiting is the dependent variable, the first stage shows that the less insurance the patient has, the higher was the intention of re-visiting. In the second stage, the more satisfied the patient is of the staffs kindness, the higher was the intention of re-visiting. Further more, when the intention of solicitation is the dependent variable, the first stage shows that not all the independent variables were significant, but the second stage shows that the more satisfied the patient is of the staffs kindness and the hospital along with the medical treatment expenses, the higher was the intention of solicitation. 6. In the first stage of a rank of multiple recurrent analysis of the satisfaction of the general hospital and the intention of re-visiting, not all the variables were significant, but in the second stage, all the satisfaction by factors were significant. Moreover, when the intention of solicitation was the dependent variable, the first stage shows not all the variables were significant, but in the second stage, all the satisfaction by factors were significant. That is to say, in the case of a general hospital, the satisfaction of the hospital and the medical treatment expenses were high, and the more satisfied the patient is of the hospitals environment and the staffs kindness, the intention of re-visiting and the intention of solicitation was higher.

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군집분석을 이용한 응급실 간호사-환자 상호작용 유형 및 환자의 상호작용 만족도 (Nurse-Patient Interaction Patterns and Patient Satisfaction in the Emergency Department)

  • 김은정
    • 대한간호학회지
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    • 제40권1호
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    • pp.99-109
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    • 2010
  • Purpose: The purpose of this study was to identify effective nurse interaction patterns with patients in the emergency department. Methods: For this study, video technology was used to record complete conversations between the nurse and patient. The participants were 28 nurses and 63 patients in the emergency department at one university hospital located in Seoul. The data were collected from November, 2002 to April, 2003. The video recordings were observed for 4 hr for each case and coded using an adapted version of Roter's Interaction Analysis System (RIAS). The data were analyzed using cluster analysis to identify the patterns of nurse-patient interaction. Results: Cluster analysis revealed 4 distinct nurse interaction patterns; 1) "closed" characterized by orientation and negative talk, 2) "positive" characterized by positive affective talk, 3) "informative and directing" characterized by task-focused behavior including data gathering, and giving information about medical condition and treatment, 4) "facilitative" characterized by balance of psychosocial and biomedical topics. Patient satisfaction was highest in the facilitative interaction pattern. Conclusion: The patient centered interaction pattern, balancing information exchange and psychosocial exchange are the most effective interactions in the emergency department, suggesting that effective interaction skill is a core clinical nursing intervention in acute care.

병원 간호사의 만족, 직무 스트레스, 소진, 조직시민행동 및 생산성에 관한 연구 (A Study on Satisfaction, Job Stress, Burnout, Organizational Citizenship and Productivity of Hospital Nurses)

  • 고현민;곽신영;장경
    • 대한안전경영과학회지
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    • 제17권4호
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    • pp.181-192
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    • 2015
  • The health care markets are rapidly expanded due to population aging, increasing incomes, strengthening assurance of health insurance and so on, and the competition in the markets is getting serious. In the industry, hospitals have played more important role than any others, where doctors, nurses, medical technicians, administrative staff, etc cooperatively works hard. Among them, nurses capture 40 percents of specialized hospital workers and their role for patients as customers is essential. Therefore, it could be one of the most important keys to increase the productivity and wellbeing of nurses with respect to enhancing efficiency and competitiveness of operating hospitals. In this paper the impact of nurses' job satisfaction, job stress, burnout, and organizational citizenship behavior on their productivity is studied. The subjects were 576 nurses in 20 different hospitals in Seoul, Kyounggi, etc. We held hypotheses and statistically tested and analysed them, using SPSS 20.0 software. Thus, we found various significant results(p<0.05), and they will give useful suggestions for managing nurse manpower and enhancing their productivity.