• 한국식품조리과학회지
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• 제13권4호
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• pp.402-409
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• 1997

Understanding the satisfaction and dissatisfaction of employees has been deemed important for smooth and efficient food service management. The aim of this study was to examine the relationship between the dishwashing employees' job satisfaction and the operational and managerial factors in hospital foodservice systems. A survey of twenty conventional hospital food service systems was undertaken and detailed information was collected from 280 dishwashing employees through mailed questionnaires. Dishwashing employees' satisfaction was evaluated by measuring their job attitudes towards four aspects of their job using the modified Job Description Index (JDI). Descriptive analysis and Pearson product moment correlation analysis were used to analyze the data. The dishwashing workers were found to be more satisfied with their interpersonal relations with co-workers than with work content, pay or promotional opportunities. The demographic variables including education, type of employment and work experience were significantly related to job satisfaction. As the ratio of supervisors to dishwashing workers increased, the degree of satisfaction in dishwashing workers increased significantly.

• 한국콘텐츠학회논문지
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• 제9권3호
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• pp.137-151
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• 2009

본 연구는 스포츠 선수들에 대한 섹슈얼리티 구성요소와 섹슈얼리티 요소가 시청만족도에 어떠한 영향을 미치는가를 파악하기 위해 실시되었다. 분석결과 여자 집단에서는 섹슈얼리티 요인이 구성되지 않았다. 전체 집단에서는 '성적감응 유발부위 관련 섹슈얼리티', '신체적 특징 관련 섹슈얼리티', '화장 및 유니폼 관련 섹슈얼리티' 등과 같이 3개의 인자가 구성되었다. 남자집단 분석에서는 '성적감응 유발부위 관련 섹슈얼리티', '몸동작/신체적 특징 관련 섹슈얼리티', '유니폼 관련 섹슈얼리티', '몸단장/신체적 특징 관련 섹슈얼리티', '가슴 관련 섹슈얼리티', '젖은 몸 관련 섹슈얼리티', '외모 관련 섹슈얼리티', '건강 관련 섹슈얼리티' 등과 같이 8개의 요인이 구성되었다. 전체 집단의 3요인 모두는 시청만족도에 영향을 미치지 못하는 것으로 나타난 반면, 남자 집단에서는 '유니폼 관련 섹슈얼리티', 가슴 관련 섹슈얼리티', '건강 관련 섹슈얼리티' 요인 등이 시청만족도에 영향을 미치는 것으로 나타났다. 스포츠 선호도 및 스포츠 프로그램 시청량의 요인은 두 집단 모두에서 섹슈얼리티 요인보다 시청만족도에 미치는 영향력이 더 큰 것으로 나타났다.

• 유통과학연구
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• 제6권1호
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• pp.79-98
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• 2008

기업성과 평가는 일정기간동안 기업 활동의 결과로서 기업의 경쟁력 수준을 제시함과 동시에 미래 기업의 활동 방향에 대한 지침으로서 역할을 수행한다. 경영환경이 급속히 변화하는 지식정보사회에서 재무적인 측정지표에 근거한 성과측정은 그 효과성이 제한되어 있음을 부인할 수 없다. 그러나 재무지표의 비중을 너무 가볍게 여겨서는 안 될 것이다. 그 이유는 품질이나 고객만족 또는 혁신 등과 같은 기업 목표들은 매우 전략적이고 좋은 것이기는 하지만 이것들은 반드시 재무적인 성과로 연결이 되어야 하고 나아가 기업성과로 구체화되어야 하기 때문이다. 즉, 재무적 성과는 다른 관점의 성과들과 상호보완적이고 균형적인 관계를 유지해야 한다. 자동차 유통시스템의 고객만족도와 재무적 성과 사이에 차이가 있는지를 살펴본 결과 신뢰도, 고객충성도, 재구매의사 및 구전광고에서는 유의한 차이가 있는 것으로 나타났으며, 고객만족도와 재무적 성과 사이에 차이가 있는지를 살펴본 결과 재무적 성과 변수인 안정성, 성장성, 활동성에 유의한 차이가 있는 것으로 나타났다.

• 지역사회간호학회지
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• 제20권3호
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• pp.277-284
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• 2009

Purpose: This study was to investigate depression prevalence and related factors of depression in Jeju Province. Methods: The study sample selected using randomized cluster sampling method, and the unit of cluster was 25 households. Data were collected from 1275 adults in 723 households through home visit interview. The response rate was 89.4%. The instrument used for measuring depression was CES-D, the cut-off score was 21. Data were analyzed using Chi-square test and logistic regression. Results: The prevalence of depression in Jeju was 18.1%. The significant differences were found with depression prevalence rate by the group of gender, age, inhabited area, marital status, educational status, monthly household income, life satisfaction, socioeconomic status, perceived health status, morbidity during last 2 weeks, perceived stress, perceived fatigue, participation in social activities, and family life satisfaction. The most predictive factors among those variables were perceived fatigue with 17.93 of odds ratio, family life satisfaction with 9.86 odds ratio, and perceived stress with 9.66 of odds ratio. Conclusion: The prevention and management of depression program development was suggested and mental health promotion program for the prevention of depression was suggested.

• 중환자간호학회지
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• 제10권3호
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• pp.9-18
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• 2017

Purpose : This study aimed to identify nurses' job satisfaction, patients' satisfaction, and direct nursing time according to the change in grade of nursing management fee. Methods : Descriptive design was used in this study. Nurses (n = 200) and patients (n = 200) were recruited from one university hospital in Busan. Four aspects were measured: direct nursing time, overtime, nurses' job satisfaction, and patients' satisfaction. Data were analyzed using descriptive statistics, ${\chi}^2-tests$, and t-tests. Results : There was a significant difference in patient satisfaction (t = -2.09, p = .038) and direct nursing time (t = -4.77, p < .001) when the nurse staffing grade was changed from the level two to the level one. Conclusion : The findings from this study showed that a higher nurse-to-patient ratio can provide a greater amount of direct nursing time for individual patients and increase patient satisfaction.

• 복식문화연구
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• 제9권3호
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• pp.433-446
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• 2001

Recently, according to changes in fashion trends, the importance of stretch fabric stands out. A lot of studies on non-stretch woven fabrics have been made, but few studies on stretch fabrics has been made yet. Especially, the study on ease for the patterns, according to body types, of stretch has not been made at all. The purpose of this study was to make clear reduction ratio due to the stretch ratio and to find out the ease for the patterns of stretch skirt according to standard body type to improve the aesthetics and wearing satisfaction. Therefore, fundamental data for aesthetic and functional patternmaking of the stretch skirt can be suggested. The results from the study were as follows: 1. The results from the appearance test were as follows. For the ease on waist, W+0㎝ and W-1㎝ for standard body type were suggested for the best fit. For the ease on hip, H+2㎝ and H+0㎝ for standard body type were suggested for the best wearing best fit. 2. The results from wearing satisfaction test were as follows. W+0㎝, H+2㎝ for standard body type were suggested for the best wearing satisfaction. 3. Based on the results from the above tests, the pattern reduction ratios for stretch skirt were as follows: pattern reduction ratio 3.0∼4.6% of waist, 2.1∼4.3% of hip for standard body type were suggested for the appropriate reduction ratio for stretch skirt. 4. The result from this study for stretch skirt was as follows: For standard body type, W+0㎝, W-1㎝ for waist and H+2㎝, H+0㎝ for hip were appropriate for stretch skirt pattern.

• 한국항해항만학회지
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• 제38권5호
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• pp.527-539
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• 2014

본 연구는 외국인 선원의 혼승형태와 혼승비율, 이문화 수용 및 적응에 따른 집단응집성, 조직몰입 및 직무만족의 인과관계를 규명하기 위한 연구모형과 가설을 설정하였다. 가설 검증을 위해 혼승선박을 대상으로 설문조사를 실시하고 변인들의 관계를 회귀분석을 통해 실증분석하였다. 분석결과, 한국인 선 기관장과 외국인 사관 혼승선박의 집단응집성과 조직몰입 및 직무만족이 한국인 선 기관장과 한국인 사관 승선선박 보다 더 높은 것으로 나타났다. 혼승비율에서는 외국인 선원의 비율이 31~50%일 경우의 집단응집성이 다른 혼승 비율에 비해 낮은 것으로 나타났다. 그러나 혼승형태 및 비율과 집단응집성에 대한 이문화 수용과 적응의 조절효과는 나타나지 않았다. 그리고 집단응집성이 높은 혼승선박에서는 조직몰입도와 직무만족도가 높아지는 것으로 나타났다. 본 연구의 결과는 해운선사 및 선박관리사에 선원들의 직급별 혼승형태와 외국인 혼승비율을 조절하여 혼승선박 내의 집단응집성과 직무만족도 및 조직몰입도를 높여줄 수 있다는 것을 제시하고 있다.

• 한국도서관정보학회지
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• 제40권2호
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• pp.267-286
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• 2009

이 연구에서는 공공도서관에 적용할 수 있는 LCSI(Library Customer Satisfaction Index) 모형을 구축하였다. 이를 위해 대구지역 9개 공공도서관의 이용자 4,540명을 대상으로 설문조사를 실시하였다. 이 모형은 독립변인인 서비스품질을 직원의 상호작용, 정보자원 및 프로그램, 물리적 환경 및 시설의 세 가지 상위차원으로 구성하였으며, 전반적 만족도와 불평행동을 각각 매개변인으로, 충성도를 종속변인으로 하였다. 공공도서관 고객만족도 점수는 부문별 서비스품질 만족도 40%, 전반적인 만족도 40%, 충성도 20%를 각 영역별 구성비로 하고 100점을 만점으로 산출하였다.

• KIEAE Journal
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• 제13권1호
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• pp.101-108
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• 2013

The purpose of this research was to analyze the correlation of residential satisfaction and the size of housing unit in apartment housing through the case study of 1,619 samples of 36 housing estates. The contents of this research consisted of two main parts. The first part was to identify the differences of residential satisfaction of dwellers, based on the size of housing unit, in apartment housing. The second part was to analyze the characteristics of residential environment, which might have an influence on the differences of residential satisfaction. the findings of this study were that the residential satisfaction of dwellers was proportional to the size of housing unit except $39m^2$ under housing unit, and the size of housing unit was not proportional to the residential satisfaction of outdoor openness exactly, but the size of housing unit was proportional to increase of the distance between building and building, and decrease of the building surface coverage ratio to outdoor area. This research will contribute to the establishment of the site planning methods which increase residential satisfaction in apartment housing, while promoting the quality of residential environment in Korea.

• 한국병원경영학회지
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• 제28권1호
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• pp.1-13
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• 2023

Purpose: This study purposed to analyze the economic feasibility of introducing a third party logistics system as a strategic alternative to hospital management. Methods: Economic analysis was performed by measuring changes in costs and benefits before and after implement the third party logistics system and estimating the size of net benefits for the next five years for the target hospital. A questionnaire survey and in-depth interview with stake-holders were conducted to find out the satisfaction and effectiveness of the system. Findings: According to results, the cost-benefit ratio for the implementation of the system was 1.18. For the next five years, the cost-benefit ratio was 1.48, the net present value was about 1.7 billion won, and the internal rate of return was 64%. The satisfaction of internal stake-holders was relatively high, in terms of improving the concentration of unique tasks and increasing the efficiency of inventory management. Practical Implications: It was found that the increase in benefits had a greater effect on the change in the cost-benefit ratio than the increase in costs resulting from the expansion of logistics, and the increase in the present value of net benefits gradually decreased as the cost increased. In addition, overall job satisfaction and satisfaction with outsourcing companies were relatively low, which means that stabilization of the new system is important. Further study is needed for more accurate economic analysis.