• 제목/요약/키워드: Satisfaction of nursing needs

검색결과 238건 처리시간 0.022초

제주지역 암환자의 의료서비스 요구도 및 만족도 분석 (Needs and Satisfaction of Cancer Patients on the Medical Services in Jeju Special Self-Governing Province)

  • 김우정;김민영;장원영;최재혁
    • Journal of Hospice and Palliative Care
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    • 제13권3호
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    • pp.153-160
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    • 2010
  • 목적: 본 연구는 제주지역에 거주하는 암환자의 요구도와 만족도를 파악하기 위한 조사연구이다. 방법: 2009년 7월 13일부터 7월 30일까지 제주대학교 병원에 내원한 암환자 174명의 의료서비스에 대한 요구도와 만족도를 분석하였다. 보건복지부에서 재가암환자 관리사업 시행 시 제시한 서비스 요구도 및 충족도 조사 항목을 이용하여 조사하였으며, 수집된 자료는 SPSS 12.0 for Windows program을 이용하여 분석하였다. 결과: 대상자는 위암과 대장직장암 등 위장관계 암환자가 33.3%로 가장 많았으며, 52.3%가 진단 후 경과 기간이 1년 이하였으며, 진단 후 5년 이상 경과한 대상자는 5.2%로, 최장기간은 12년이었다. 전체의 60.9%가 암으로 인한 수술 경험이 있었으며, 28.2%가 항암화학요법 경험이 있었다. 요구도가 가장 높았던 항목은 경제적지원(3.38점)이었으며, 치료 계획에 대한 상담(3.22점), 질병에 대한 정보(3.07점), 암 이외의 다른 질병 관리(2.97점) 순이었다. 만족도가 가장 높았던 항목은 종교상담(3.41점)이었으며, 간병보조(3.39점), 직업상담(3.26점), 가족 및 대인관계 상담(3.26점), 물리치료 및 재활치료(3.20점), 보험 상담(3.18점) 순이었으며, 만족도가 가장 낮은 항목은 경제적 지원(1.98점)이었다. 남성의 서비스 만족도는 3.1점으로 여성(2.8점)보다 높았으며, 자녀와 사는 경우 서비스 요구도가 가장 높았으며, 홀로 살거나 자녀와 사는 경우 서비스 만족도가 가장 낮았다. 의료보호 환자 및 암보험에 가입하지 않은 경우 서비스 요구도가 더 높은 것으로 나타났다. 대상자의 연령, 직업, 학력수준, 결혼여부, 종교, 수입에 따른 차이는 없었으나, 60대 및 수입이 높은 그룹에서 서비스 만족도는 가장 높고, 요구도는 가장 낮은 것으로 나타났다. 의학적 진단 및 치료 방법에 따른 서비스 요구도 및 만족도의 차이는 없었으나, 갑상샘암 환자에서 서비스 만족도가 다소 낮았으며, 방사선 치료 및 색전술을 받은 경우 만족도가 다소 낮은 것으로 나타났다. 결론: 암환자들은 경제적 지원 및 치료계획이나 질병에 대한 정보를 얻고자 하는 요구도가 높으며, 실제 경험하는 증상에 대한 관리는 잘 이루어지지 않는 것으로 보인다. 또한, 환자의 지지체계 및 경제적 지원 체계의 확보 여부에 따라 의료서비스에 대한 요구도도 다양하고, 주요 5대암 이외의 암환자에 대한 지원이 다소 부족한 것으로 보인다. 따라서, 의료기관에 내원 중인 암환자 및 재가암환자 모두를 대상으로, 대상자 특성 및 요구도를 고려한 지속적인 정책적 노력이 필요할 것이다.

전문대학 평생교육 학습자의 평생교육프로그램 참여 동기와 만족도가 참여 지속의도에 미치는 효과 (The Effect of Participation Motivation and Satisfaction on the Participation Persistence among Adult Learners at College Continuing Cducation Center)

  • 유미수;곽근혜;박선정
    • 한국산학기술학회논문지
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    • 제18권12호
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    • pp.414-422
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    • 2017
  • 본 연구는 평생교육 프로그램에 참여하는 학습자들의 평생교육 참여동기와 교육만족도를 분석하고, 참여지속의도에 미치는 효과를 분석하고자 한다. 본 연구를 통해 대학에서 운영되는 평생교육 프로그램의 질을 높이고, 요구도를 반영한 다양한 교육프로그램을 개발하여 성인학습자의 관심과 평생교육 참여지속률을 높이고자 한다. 본 연구는 2017년 5월 1일에서 6월 20일까지 경기도에 소재한 4개 전문대학 부설 평생교육원에서 강좌를 수강하고 있는 성인남녀 412명을 대상으로 수집된 자료를 분석하였다. 자료분석은 SPSS Version 21.0 프로그램을 이용하여 대상자의 일반적인 특성, 주요 변수들은 기술통계를 이용하였고, 대상자의 일반적 특성에 따른 참여동기, 교육 만족도, 참여지속 의도의 차이는 T-test와 ANOVA로 분석하였다. 참여자의 참여동기, 교육 만족도, 참여지속 의도의 관계는 Pearson's correlation으로 분석하였고, 참여자의 참여지속의도 정도에 영향을 미치는 요인을 알아보기 위해 단계적 다중회귀분석으로 분석하였다. 연구결과 연구대상자의 평생교육프로그램 참여 동기, 교육만족도 및 참여지속 의도 간에는 유의한 정(+)의 상관관계를 보이는 것으로 나타났으며, 대상자의 참여지속의도에 미치는 영향요인은 참여 동기, 교육 만족도, 시설 및 환경 만족도이었고 모형이 유의하고 41.2%의 설명력을 보였다. 이와 같은 결과를 통해 전문대학 평새교육프로그램 학습자의 참여동기를 높이기 위해 참여동기와 교육만족도를 향상시킬 수 있는 요인을 고려하여 프로그램을 개발하고 운영할 필요가 있다.

일부 간호대학생의 인지 양식에 따른 CAI 학습후 학습동기와 학습평가 비교 (Instructional Motivation and Response According to Cognitive Style after Application of Computer Assisted Instruction(CAI) for College Student Nurses)

  • 성명숙;이정인;노승옥
    • 기본간호학회지
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    • 제8권2호
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    • pp.220-233
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    • 2001
  • Purpose: This study was done to identity the degree of instructional motivation and response after application of CAI in the student nurses' fundamental nursing course. Method: The subjects of this study were 77 student nurses and the data was collected from October, 7th to 17th in 1997. The examination sheet for cognitive style and a questionnaire to evaluate the degree of instructional motivation were used to collect data. Result : 1) It was found that the degree of instructional motivation of the learner was higher in the CAI class. (134.23/170) 2) After CAI, the learners expressed relatively higher satisfaction in understanding, interest, degree of difficulty, number of problems, icons, and extra information. 3) It was found that 53 learners(68.8%) were field independent-cognitive learners and 24 learners(31.2%) were field dependent-cognitive learners. 4) Among the instructional responses according to the cognitive behavior of the learner after CAI, there were significant differences in reasons for understanding the computer program, interest in the computer program class, and the number of students assigned to each computer. 5) There were no significant difference between cognitive style and instructional motivation. Conclusion: The CAI effect for nursing students fundamental nursing course have been positive evaluated. CAI in nursing education is becoming very available and needs to develop effective CAI and use not only fundamental nursing course but also another nursing education programs.

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건강검진센터 이용자의 재이용 의도에 미치는 영향요인 (Factors Influencing Intent to Revisit of Health Screening Center Visitors)

  • 방은필;김정희
    • 디지털융복합연구
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    • 제18권1호
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    • pp.147-157
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    • 2020
  • 본 연구는 건강검진센터 이용자들의 재이용 의도에 영향을 미치는 요인을 파악하기 위한 서술적 조사 연구이다. 자료 수집은 일개 종합병원의 건강검진센터를 방문한 195명을 대상으로 자가보고 설문지를 이용하였다. 건강검진센터 재이용 의도는 고객만족과 구전 커뮤니케이션과 정적 상관관계를 보였으며, 다중 회귀분석 결과, 고객만족과 지각된 건강상태가 재이용 의도의 총 분산의 29%를 설명하였다. 따라서 건강검진센터 재이용 의도를 높이기 위해서는 병원과 간호관리자는 센터 이용자들의 고객만족을 향상시키는 노력을 하여야 한다. 특히 건강검진 결과 상담과 고객의 요구에 따른 개별적인 맞춤형 건강관리, 고객관리관리 및 마케팅 전략이 요구된다. 또한 기존의 단순한 건강 체크 혹은 고객 접수만을 하였던 건강검진센터의 간호사의 역할을 적극적이고 개별 맞춤형 건강교육을 제공하고 초기 진료 후 계속적으로 건강검진 계획과 건강관리를 하도록 하는 역할로의 확장이 필요하다.

Adherence to the Clean Intermittent Catheterization Following a Customized Intensive Education Program for Patients with Emptying Failure

  • Lee, Sang Rim;Lee, In Sook;Oh, Seung-June;Kim, Sung Hwa;Chin, Young Ran
    • 지역사회간호학회지
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    • 제29권4호
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    • pp.467-475
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    • 2018
  • Purpose: The purpose of this study is to investigate adherence to the clean intermittent catheterization (CIC) and influencing factors on the adherence following a customized intensive education program (CIEP). Methods: This work is a retrospective descriptive study. The subjects were 226 emptying failure patients who learned in a CIEP from January 2012 to July 2014. The program developed in 2011 and consisted of 1) customized theoretical education; based on the results of urologic tests, underlying disease, or surgery of the patients, 2) hands-on practice until the trainees were able to master the techniques, 3) questions about the process of catheterization and what he/she needs to know. 4) at follow-up, the survey about adherence and barrier to CIC. Clinical characteristics; the level of satisfaction, understanding, and self-confidence; the barrier in medical records were reviewed. Results: The short-term adherence rate (median 22 days) is 87.6% and the long-term adherence rate (median 112 days) is 50.4%. The biggest obstacle is time management. The levels of satisfaction, understanding, and self-confidence are very high. The variable of Income is the only factor that has influence on adherence. Conclusion: Despite the CIEP, the adherence rate is relatively low. In addition to the education, emotional and psychological supports and regular follow-up are needed to improve long-term adherence.

인천광역시 일 보건소 대도시 방문보건사업의 평가 연구 (Evaluation Study of Home Health Care Program Operated in G Public Health Center)

  • 김명순;김영숙
    • 지역사회간호학회지
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    • 제15권4호
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    • pp.539-550
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    • 2004
  • Purpose: The purpose of this study was to evaluate the achievements of the project, and also to find out its strengths and weaknesses. Method: This evaluative study employed system theory and analytic techniques by using criteria which were relevance, appropriateness, adequacy, progress, effectiveness and satisfaction for input, process, output, and outcome of program. Study subjects were participants in the home health care program implemented in G public health center in Inchon metropolitan city in 2003. Results: Input factors including recruitment personnel, and support organization development were not adequately met for the program. However. the goal and objectives of the project were really appropriate for the community needs as well as government's policy. For the Process evaluation, home health care record form and computer data base had not progressed as scheduled, but overall program activities were finished on time. However, cooperation between organizations in the health center during service activity were not supportive. Managerial ability of program charged personnel about coordination and integration of team members was not affirmative. Output and outcome evaluation showed that people improved self care ability were 221 (17.5%). and 71 (5.62%) of subjects were moved into category of possible self-care. Client's satisfaction for this project showed a high degree. Conclusions: Based on the above results support organization and staff personnel for this program should be developed. Also, a community network of resources should be established and case management services should be focused continuously in community based home health care.

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Self-Care in Elders with Dementia: A Concept Analysis

  • Yeom Hye-A
    • 대한간호학회지
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    • 제34권8호
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    • pp.1402-1408
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    • 2004
  • Purpose: The purpose of this study was to analyze the concept of self-care in elders with dementia through a review of nursing literature and to provide more understanding of the definition and perspectives of the concept of self-care notion in elders with dementia. Methods: The technique developed by Walker and Avant was used as a guide in analyzing the concept of self-care. Results: Attributes of self-care in dementia may include a single or group of actions needed for sustaining life, a personal effort to maintain functional independence while minimizing other's assistance, an outcome behavior from the person's interaction with inter-personal and/or contextual environment, and a functional ability that may decline in parallel to cognitive impairment. Antecedents of self-care in dementia may include at least presence of a certain degree of cognitive appraisal for the self-care needs, self-willingness for the self-care action, spatial and visual orientation, cultural pre-conception of the self-care behavior, presence of environmental context/equipment available for self-care, and sufficient time available. The consequences may include sustaining of life, feel of satisfaction, achieving independence, extended life expectancy, increased self-confidence, decreased caregiver distress and/or burden, savings in health care costs. Discussion: Defining attributes and antecedents and consequences of self-care in dementia identified in this study provided empirical ground of a middle-range theory of self-care for a clinical population with dementia and generated possible hypotheses to be tested in future studies.

보건진료소 중심의 주민 맞춤형 통합건강증진프로그램의 효과분석 (Analysis of the Effect of a Resident-tailored Integrated health Promotion Program based on the Primary Health Care Post)

  • 임정미;박현희;장숙랑
    • 한국농촌간호학회지
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    • 제10권2호
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    • pp.75-92
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    • 2015
  • Purpose: The purpose of this study was to examine the effects of an integrated health promotion program provided by one community health post by comparing this program with more traditional health promotion programs provided by other institutions. Methods: The participants in this study were 110 selected local residents from I city. Of them, 55 residents participated in the integrated health promotion program in the community health post, and the other 55 participated in a program at another institution. SPSS 21.0 was used for descriptive analysis. Result: Scores for program effects, satisfaction level, quality of life related to health and depression were higher for the integrated health promotion program offered by the community health post compared to health promotion programs of the other institution. The differences were statistically significant. Conclusion: The findings of the study indicate that the integrated health promotion program can be helpful for community health posts in being successful in future plans to meet the needs of residents. Use of this program will also contribute to the development of community health posts but sustained research efforts need to be channeled into these programs.

강직성 척추염 환자의 운동정도 예측모형 (A Prediction Model of Exercise Level in Patients with Ankylosing Spondylitis)

  • 김문자;이은남
    • 대한간호학회지
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    • 제52권2호
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    • pp.157-172
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    • 2022
  • Purpose: This study aimed to construct and test a hypothetical model to explain the predictive factors and causal pathways for exercise levels in patients with ankylosing spondylitis based on the self-determination theory. A conceptual framework was constructed assuming that autonomy support by health care providers would satisfy the three basic psychological needs of patients, which would increase their autonomous motivation for exercise, resulting in its initiation and continuation. Methods: This cross-sectional study included 221 patients with ankylosing spondylitis who were visiting rheumatology clinics in two tertiary hospitals. Health Care Climate Questionnaire-exercise regularly, Basic Psychological Needs Satisfaction scale, Behavior Regulation in Exercise Questionnaire-2, and exercise level were used to collect data. Results: The fitness of the hypothetical model met the recommended level (𝛘2/df ≤ 3, SRMR ≤ .08, RMSEA ≤ .08, GFI ≥ .90, AGFI ≥ .85, NFI ≥ .90, TLI ≥ .90, CFI ≥ .90). The model effect analysis revealed that autonomy support by health care providers had a positive effect on patients' autonomy, competence, relatedness, autonomous motivation, and exercise level. Competence and relatedness had positive effects on autonomous motivation and exercise level, respectively. Autonomous motivation had a positive effect on exercise level. Conclusion: The predictive factors of exercise level in patients with ankylosing spondylitis were autonomous motivation, health care providers' autonomy support, competence, and relatedness. Considering these factors, we recommend the development of an effective program for improving exercise levels in these patients.

청소년기 여학생의 사회적 체격불안 관련 요인 (Factors Relating to Social Physique Anxiety in Adolescent Girls)

  • 이은주
    • 여성건강간호학회지
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    • 제14권2호
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    • pp.93-103
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    • 2008
  • Purpose: This descriptive study was to explore the factors relating to Social Physique Anxiety(SPA) in the adolescent girls(N=700). These factors included the biological(level of school[age], period of menstruation, and BMI), the sociocultural(Influence of Mass Media, [IMM], Stereotype of Ideal Female Body[SIFB], type of school, perceived figure, and ideal figure) and the BW control-related factors(experience of bodyweight [BW] control, satisfaction at the result of BW control, and motive of BW control). Method: The sample was 700 girls of the middle and high schools in Jeju-do. The data was collected by the self-reported questionnaire and processed with the SPSS Win 12.0 program. Result: 26% of the variance in SPA was explained by the biological factors(level of school) and the sociocultural factors (perceived figure, ideal figure, type of school, and IMM). SPA, IMM, and SIFB were significantly correlated with each others(r=1,65-2.92, p<.05). The mean SPA scores according to BW control-related factors were significantly different. Conclusion: This results suggest that media education is necessary to reduce or eliminate the adolescent girl's SPA. In addition, SPA needs to be considered as the important concept for the future nursing researches and interventions related to BW control.

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