• 제목/요약/키워드: Satisfaction in Building

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공동주택 거주자의 유지관리 만족도 분석에 관한 연구 - 분당지역의 민영아파트를 중심으로 - (An Analysis for Maintenance Satisfaction of Apartment Building .Residents)

  • 하헌석;김재구;김용수
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2004년도 제5회 정기학술발표대회 논문집
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    • pp.335-339
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    • 2004
  • 본 연구는 분당지역 공통주택 거주자의 유지관리 만족실태와 관리자의 관리실태 조사를 통해 공동주택 거주자의 유지관리 만족도를 분석하는 것을 목적으로 한다. 이를 위해 거주자의 유지관리 만족실태와 관리자의 관리실태에 대한 설문 조사를 실시하여 중요변수를 도출하고, 도출된 변수와 거주자의 유지관리 만족도와의 상관관계분석을 실시하였다. 이와 같은 과정을 통해 분석한 결론을 요약하면 다음과 같다. 분당지역 공동주택 거주자의 유지관리 만족실태와 관리자의 관리실태 조사를 종합한 결과 전반적으로 거주만족도와 유지관리에 대한 만족도는 모두 $90\%$ 이상으로 매우 놀은 것으로 나타났다. 또한 유지관리 만족도에 높은 영향을 미치는 중요 변수와의 상관관계 분석결과 외부인 풀입관리, 관리소장 청렴도 등이 거주자의 유지관리 만족도와 상관관계가 높은 것으로 나타났다.

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A Study on the Decision Factors and Satisfaction of SMEs

  • Yongsang PARK;Jaetae KIM
    • 융합경영연구
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    • 제11권3호
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    • pp.81-92
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    • 2023
  • Purpose: The purpose of this study is to identify the determinants of store occupancy based on the rental characteristics of small and medium-sized enterprises (SMEs) renting buildings across the country, and to analyze the satisfaction level after opening. Research design, data and methodology: The study conducted an empirical survey through questionnaires targeting individual business owners, corporate representatives, and executives and employees nationwide, including Seoul, Gyeonggi, and other metropolitan areas and provincial cities. Results: In this study, the most important factor that SMEs consider when deciding whether to rent a commercial building or office is financial characteristics, followed by management characteristics, location characteristics, building characteristics, and facility characteristics. In addition, management characteristics were found to have the greatest impact on rental satisfaction of SMEs, followed by financial characteristics, building characteristics, and location characteristics in order. Conclusions: Since the lessor cannot immediately improve the location characteristics or building characteristics, in order to increase the rental satisfaction of small and medium-sized businesses in a relatively short period of time, it is necessary to improve managerial characteristics such as prompt civil complaint handling and clean management of the building. In addition, it is analyzed that if the factors that can reduce the burden on the tenants are found in advance and reflected in the financial characteristics, the satisfaction of the tenants can be increased.

공동주택관리에 대한 거주자만족도 조사 연구 (A Study on the Residents' Satisfaction to the Management of Apartment)

  • 강나나;박지혜
    • KIEAE Journal
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    • 제12권5호
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    • pp.21-27
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    • 2012
  • This study researches the level of satisfaction by apartment building management factor for different characteristics of apartment building residents and seeks to understand the relationship between socio-psychological properties and level of satisfaction. This study is based on a comparative method using a questionnaire by more than 682 housewives living in apartment complexes. Residents of apartment buildings are generally satisfied with housing and management of the apartment building that they are currently living in, but they wanted improvements such as programs that can support community living and increase participation of residents and operation of a web site. Furthermore, it was found that there was a significant difference in terms of operation management, such as sanitation control and processing for apartment buildings and community life management, according to the characteristics of the resident. Also, level of satisfaction in management was found to be influenced by pride and level of satisfaction in relationships with neighbors, showing that management of apartment buildings can have a positive impact on the socio-psychological properties of the residents.

친환경 계획요소가 초고층 복합주거 거주 만족도에 미치는 영향요인 분석 (An Analysis on the Effect of Environmental-Friendly Planning Elements on Residential satisfaction Level of the High-Rise Residential Complex)

  • 황중만;이주형
    • 한국콘텐츠학회논문지
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    • 제14권3호
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    • pp.438-450
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    • 2014
  • 주택유형의 변화와 친환경 주거에 대한 관심이 높아지면서 친환경계획요소의 정량적 검증에 대한 연구가 활발히 이루어지고 있다. 하지만 초고층 복합주거의 경우 친환경계획요소에 대한 정리와 실제 거주자들을 대상으로 한 만족도에 관한 연구는 미비한 실정이다. 이에 본 연구는 초고층 친환경계획요소를 단지, 건물내부, 설비 및 유지관리로 구분하여 실제 거주자를 대상으로 중요도와 만족도를 평가하였다. 또한 거주만족도(만족도, 충성도, 선호도)와 친환경계획요소의 영향 관계를 PLS 구조방정식을 통해 실증 분석하였다. 연구결과를 요약하면 첫째, 단지 친환경 계획요소의 개선은 만족도를 충족시켜 실제 거주자의 충성도에 영향을 미치는 것으로 나타났다, 둘째, 건물내부의 친환경 계획요소의 증가는 실제 거주자의 만족도와 선호도를 모두 충족시켜 충성도에 영향을 미친다. 셋째, 설비/유지관리의 친환경 계획요소는 실제 주민의 선호요인으로 도출되었으나 만족도에 대한 가설은 유의하지 않은 것으로 나타났다.

Correlation Analysis between Job Stress and Job Satisfaction of Building Construction Field Managers

  • An, Sung-Hoon;Zhang, Zhen;Lee, Ung-Kyun
    • 한국건축시공학회지
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    • 제13권5호
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    • pp.474-481
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    • 2013
  • The success of a construction project hinges on the effective and efficient management of human resources. The stress of human resources is directly related with work performance, and as such, should be managed to improve work performance. This study examined the correlation between job stress and job satisfaction among building construction project managers. A questionnaire to measure work performance was created by referring to the Korean Occupational Stress Questionnaire Short Form developed by the Korean Occupational Safety & Health Agency, as well as a previous study. The mean job satisfaction score of field managers was 3.6, which suggests that they are generally satisfied in their current job environment. A Pearson's correlation analysis showed that the field managers that were satisfied with their job had less job stress. These results could be used for the effective management of construction site managers and to improve their job performance in the field.

공동주택규모와 옥내외 물리적 주거환경만족도의 상관관계 연구 (A Study on the Correlation of Residential Satisfaction of Dwellers and the Size of Housing Unit in Apartment Housing)

  • 김기수;신진환
    • KIEAE Journal
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    • 제13권1호
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    • pp.101-108
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    • 2013
  • The purpose of this research was to analyze the correlation of residential satisfaction and the size of housing unit in apartment housing through the case study of 1,619 samples of 36 housing estates. The contents of this research consisted of two main parts. The first part was to identify the differences of residential satisfaction of dwellers, based on the size of housing unit, in apartment housing. The second part was to analyze the characteristics of residential environment, which might have an influence on the differences of residential satisfaction. the findings of this study were that the residential satisfaction of dwellers was proportional to the size of housing unit except $39m^2$ under housing unit, and the size of housing unit was not proportional to the residential satisfaction of outdoor openness exactly, but the size of housing unit was proportional to increase of the distance between building and building, and decrease of the building surface coverage ratio to outdoor area. This research will contribute to the establishment of the site planning methods which increase residential satisfaction in apartment housing, while promoting the quality of residential environment in Korea.

조선업 협력업체 근로자의 자아존중감, 직무만족 및 이직의도와의 관계 (Relationships of Self-esteem to Job Satisfaction and Turnover Intention among Ship-building Supply Workers)

  • 최소은;이삼순;김상돌
    • 한국직업건강간호학회지
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    • 제23권2호
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    • pp.106-114
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    • 2014
  • Purpose: This is a descriptive correlation study to identify self-esteem, job satisfaction, and turnover intention among ship-building supply workers. Methods: The subjects were 199 ship-building supply workers at two small & medium-sized ship-building supply companies in K city. The data were collected from March 1st through 31st, 2013. The collected data were analyzed using the SAS program through t-test, ANOVA, Scheff$\acute{e}$ test, and Pearson's correlation coefficients. Results: There was a positive correlation between self-esteem and job satisfaction (r=.29, p<.001), a negative correlation between self-esteem and turnover intention (r=-.20, p<.001). Also there was a negative correlation between job satisfaction and turnover intention (r= -.58, p<.001). Conclusion: This finding identified that the self-esteem and job satisfaction were an important variable related to the turnover intention. Therefore, organizational managers need to develop strategies for improving workers' self-esteem and job satisfaction to prevent and decrease worker's turnover intention.

복합건물에서 사용자의 기계결함민원 원단위 및 유지관리조직 대응의 상호작용 평가 (Evaluating Users' Occurrences Number and Interaction of Maintenance Management Personnel's Response for Mechanical Defects Complaint in Complex Building)

  • 곽노열
    • 대한건축학회논문집:구조계
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    • 제34권3호
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    • pp.95-102
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    • 2018
  • In order to understand interaction between building users' occupant performance and building maintenance performance of maintenance management personnel, actual data from maintenance activities of buildings were analyzed. Also, using building defect customer complaint data reported by building user, satisfaction data on building maintenance services of building users and service response time of maintenance management personnel, a method for evaluating interaction of buildings with the same purpose and same size was proposed. Throughout analysis, average number of occurrences per unit area per year for the mechanical complaints in complex building were presented. In addition, using building users' satisfaction with facility management services, attitude of responding to business obstacles, number of occurrences per unit area per year of mechanical complaints and complaint processing speed, interaction was comprehensively identified and compared.

건물의 헬프데스크 서비스에서 사용자의 만족도에 영향을 미치는 유지관리조직의 상호작용 평가 (Interaction Evaluation of Maintenance Management Organization Affecting Satisfaction of Users in Helpdesk Service of Buildings)

  • 곽노열;권서현;전정윤
    • 대한건축학회논문집:구조계
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    • 제35권4호
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    • pp.193-200
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    • 2019
  • Maintenance services provided to users in buildings are not sufficient simply to provide them, but it is necessary to provide them with a service system that can accurately identify and respond to users' needs. This study analyzed the relationship between user satisfaction with the helpdesk service corresponding to the building claim and the quality of service of the maintenance organization to identify the interaction between the user and the maintenance organization in the building. We then examined whether there were significant differences between the buildings in terms of variables in the helpdesk service that affect the user's satisfaction. It was also presented as a measure of the quality of service of the SERVQUAL tool to assess the potential for building maintenance response strategies. Research shows that each building has a helpdesk service item that is significant in user satisfaction and empathy has emerged in a typical dimension as SERVQUAL dimension.

초등학교 증축부의 입면 만족도와 조화도 비교분석을 통한 디자인 방향 모색 (A Search for Design Guidelines through the Comparative Analysis of the level of Satisfaction and Harmony of the Facade of Extension and Renovation in Elementary Schools)

  • 채응수;최재영;이동주;최무혁
    • 교육시설
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    • 제13권2호
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    • pp.5-14
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    • 2006
  • After the change of curriculum in the Year 2000, Partial extensions and renovations were carried out for functional correspondence. Despite of the importance of contextual consideration for facade, Leaning to curriculum and function leads to visual problems between old existing and new building in many case of educational facilities. therefore Design Guidelines for the Facade of extension and renovation are needed. In this study, First, made a survey of the level of satisfaction and harmony of facade of extensions and renovations on elementary schools which have extended and renovated since the Year 2000. secondary, analyzed the interrelationship between the level of satisfaction and harmony and design elements of facade of extension and renovation and lastly, derived design guidelines from them. Results of this study are as follows; 1) The more latest building, the more high in the level of satisfaction and harmony 2) The sequences of the level of satisfaction in finishing materials are as follows : stone>brick>paint 3) When the proportion of existing to new building over a half, higher level of satisfaction appears on the whole. 4) How overcomes the gap of time is the matter in the facade design of extension and renovation.