• Journal of Agricultural Extension & Community Development
• /
• v.19 no.2
• /
• pp.381-408
• /
• 2012

The subjects of the research were 275 aged care nurses working in Gyeonggi regions. The analysis result showed: job satisfaction in overall situation was 2.87 on a 5 point scale, indicating the level of job satisfaction was lower than average: the quality of life was 2.97, as with job satisfaction, also low. On the other hand, the research outcomes to discern if it affects the lower level of the quality of life, it was found that variables affecting psychological health include job, pay, co-workers, organization, changing an occupation/job; Social environment include job, pay, and promotion (reward), The maintenance of social relations, pay, promotion(reward) and co-workers, changing an occupation/job; variables affecting physical health include job, pay, promotion(reward), changing an occupation/job; The research outcomes confirm that the job satisfaction of aged visit care workers is an important factor affecting their quality of life.

• The Journal of Asian Finance, Economics and Business
• /
• v.7 no.4
• /
• pp.185-195
• /
• 2020

The study aims to assess the impact of destination image, satisfaction and loyalty of tourists at mountain destinations in Thanh Hoa province, Vietnam. The study involves questionnaire surveys and multivariate data analysis methods (Cronbach Alpha test, EFA, CFA, SEM). Research results from 500 tourists in the mountain destinations of Thanh Hoa province demonstrate that all factors have imposed a positive impact on tourist satisfaction, specifically: The most influential factor is Natural features, followed by Human factors while the least influential factor is Infrastructure; On the other hand, research results also demonstrate that satisfaction has a substantial impact on tourist loyalty. Based on the research results, we also proposed some key solutions to enhance the destination image, thereby contributing to increased satisfaction and loyalty of tourists, including: (i) Promoting Natural Tourism Resources. (ii) Raising Awareness of Environmental Protection. (iii) Building Local Cultural Identity. (iv) Building Exclusive Tourist Products. (5) Strengthening the Support of Local Authorities for Tourism Activities. (vi) Developing a Price Policy.

• Fashion & Textile Research Journal
• /
• v.2 no.5
• /
• pp.391-397
• /
• 2000

The purpose of the present research is to determine, for a sample of female college students, the effects of body-cathexis and importance of ideal body image on satisfaction with ready-to-wear. The sample included 177 female college students aged from 18 to 25. To measure the variables, an instrument was developed based on previous studies. Body-cathexis and importance of meeting the ideal body image were measured for five areas of body parts; head/upper body, lower body, height, weight, and torso. Satisfaction with ready-to-wear includes satisfaction with the fit at pant length, thighs, hips, waist, bust, and neckline, and with the variety in ready-to-wear. Research hypotheses were tested using multiple regression. The results showed that there was a positive impact of body-cathexis for a specific body area on ready-to-wear satisfaction which is related to the body area. The effect of importance of meeting the ideal body image on ready-to-wear clothing was different in regard to different areas of body parts.

• Journal of the Korean housing association
• /
• v.14 no.6
• /
• pp.155-163
• /
• 2003

The purpose of this research was to analyze the correlation of development conditions and residential satisfaction in apartment housing through the case study of 36 housing estate samples which were built in 1994-1998. The contents of this research consisted of two main parts. The first part was to identify development conditions, which might have an influence on residential satisfaction. The second part was to analyze the characteristics of residential satisfaction based on the identified development conditions, which might express the correlation of development conditions and residential satisfaction in apartment housing. this research will contribute to promoting the quality of residential environment in Korea.

• The Journal of Information Systems
• /
• v.16 no.3
• /
• pp.133-159
• /
• 2007

The primary purpose of this study is to examine the effects of perceived characteristics on user satisfaction and continuous usage intention in personal communities. We developed a research model based on the literature reviews of personal communities, TAM, perceived risks, and satisfaction. The research model includes perceived playfulness, perceived ease of use, perceived usefulness, and perceived risk as perceived characteristics in personal communities. For validation of this theoretical model, we survey the users of 'Mini-hompy', one of the most popular personal communities in Korea. The research model was empirically verified by structural equation model analysis with data collected from 407 samples. Analysis of the results indicates that perceived ease of use is positively related perceived playfulness and perceived usefulness. Perceived playfulness, perceived ease of use, and perceived risks are significantly related to satisfaction. User's satisfaction has positive relationship with continuous usage intention in personal communities.

• Asia-Pacific Journal of Business
• /
• v.6 no.1
• /
• pp.45-57
• /
• 2015

The purpose of this research is to explore the relationships among service quality's five factors(i.e., tangibles, reliability, responsiveness, empathy, and assurance) and customer satisfaction. The study used convenience sampling and selected certain consumers who visited coffee shop in BeiJing, China. Total 300 questionnaires was distributed and 18 unsuitable data were excluded for data analysis. These data were tested using SPSS 21.0. The results of this study are summarized as follows. First, the result of the relationship between coffee shops'service quality and customer satisfaction reveals that two of 5 service quality factors (i.e., assurance and empathy) had a positive effect on customer satisfaction only, and other service quality factors (i.e., tangibles, reliability, and responsiveness) had no positive influence on customer satisfaction. Limitations and future research directions of the study were also discussed.

• Journal of East-West Nursing Research
• /
• v.28 no.1
• /
• pp.1-9
• /
• 2022

Purpose: This descriptive research was conducted to identify the effects of work complexity, role conflict, knowledge of traditional Korean (Hanbang) nursing, and grit on the job satisfaction among traditional Korean nurses. Methods: The survey was conducted from September 7, 2020 to February 10, 2021 on 155 Hanbang nurses. Data were analyzed by t-test, one way ANOVA, Pearson's correlation coefficient, and multiple linear regression with the SPSS statistics 26.0 program. Result: The factors affecting job satisfaction of Hanbang nurses were work complexity, knowledge of Hanbang nursing, age, and experience in traditional Korean medicine hospitals. Conclusions: It is necessary to promote Hanbang nursing related education in regular and clinical area in order to improve the job satisfaction of Hanbang nurses. In addition, an organizational effort is required to increase long-term job satisfaction.

• Journal of Distribution Science
• /
• v.18 no.2
• /
• pp.91-98
• /
• 2020

Purpose: This research aimed to suggest retailing companies some ways to enhance customer satisfaction with service recovery and recommendation intention towards these companies. For this purpose, current study examined the relationships among service recovery justice, service failure severity, customer trust, recovery satisfaction and intention to recommend and the moderating role of ego-resilience. Research design, data and methodology: Current study developed a structural equation model in which perceived service recovery justice is a predictor, service failure severity, customer trust, recovery satisfaction are mediators, intention to recommend is a dependent variable and the ego-resilience is a moderator between the perceived service recovery justice and the customer trust and the recovery satisfaction. Data were collected from customers who experienced service failures from retailers. A total of 400 questionnaires were collected and 365 samples were used for analysis after deleting data having missing value. SPSS 25.0 and AMOS 24.0 were used to test the validity, reliability, and structural equation modeling. Results: Empirical results showed that the perceived service recovery justice had a negative influence on the perceived service failure severity and a positive influence on the customer trust and the recovery satisfaction. These results indicate that when customers perceive the service recovery justice more highly, they perceive the service failure less severe but they perceive the retailer more trustworthy and are satisfied with service recovery. In addition, the customer trust and the recovery satisfaction had a positive influence on the intention to recommend. These results indicate that when customers perceive the retailer more trustworthy and are satisfied with service recovery, they are more intend to recommend the retailer. Moreover, the influence of the perceived service recovery justice on the customer trust and the recovery satisfaction was moderated by the ego-resilience. Conclusions: This study contributed to the service recovery literature by proving the relationship among service recovery justice, service failure severity, customer trust, recovery satisfaction and intention to recommend. Moreover, current research introduced the ego-resilience into service recovery research area and revealed the moderation role of the ego-resilience. Managerially, this research suggested retailing companies some ways to effectively recover from service failure.

• Journal of The Korean Society of Integrative Medicine
• /
• v.4 no.3
• /
• pp.93-100
• /
• 2016

Purpose : The purpose of this research is to measure the correlations among sleep quality, depression and department satisfaction in the students enrolled in the nursing college located in the B city. Method : 268 students enrolled in the nursing college located in the B city participated in this research from the 1st May 2016 to the 31st May 2016. SPSS 18.0 was applied to the collected data to calculate the frequency, percentage, average and standard deviation. In addition, t-test, ANOVA, Scheffe test and Pearson correlation coefficient were used for the analysis. Result : The result of the average sleep quality, depression and department satisfaction in the nursing college students were measured to be $2.41{\pm}0.57$, $3.59{\pm}0.50$ and $3.56{\pm}0.57$ respectively. The sleep quality based on the general characteristics indicated a significant difference when applied to the health status(F=4.46, p=.012). The depression indicated a significant difference when applied to the living with parents(t=-2.18, p=.030) and relationship with friends(F=8.62, p=.000). The department satisfaction indicated a significant difference when applied to the grade(F=3.45, p=.017), personality(F=3.46, p=.033), and reason for applying for their department(F=2.49, p=.044). As a result of analyzing the correlations among sleep quality, depression and department satisfaction in the nursing college students, the sleep quality indicated a negative correlation with the depression(r=-.528, p=.000) and a positive correlation with the department satisfaction(r=.144, p=.018). The depression indicated a negative correlation with the department satisfaction(r=.119, p=.051). Conclusion : It is necessary to conduct a replication research by increasing the number of the research subjects. In addition, it is necessary to conduct a systematic research on the factors influential on sleep quality, depression and department satisfaction in order to develop a program capable of enhancing the sleep quality and decreasing the depression.

• The Research Journal of the Costume Culture
• /
• v.20 no.5
• /
• pp.664-678
• /
• 2012

The purpose of this study is to define the relationships among the emotional labor, job satisfaction, and turnover intention of beauty industry workers. The data for this study were collected through a survey, and a total of 197 questionnaires were used in the statistical analysis. The survey items were classified into 4 domains: demographic characteristics, emotional labor, job satisfaction, and turnover intention. This study extracted factors that compose each measurement domain to define the impact of emotional labor on job satisfaction or turnover intention. According to the research results, 3 factors - positive norm, sincere behavior, and emotional incongruity - were extracted for emotional labor. Individual aptitude satisfaction and work environment satisfaction were extracted as the factors for job satisfaction, whereas a single factor was extracted for turnover intention. By analyzing the effect of factors related to the emotional labor of beauty in dustry workers on factors related to job satisfaction, results showed that positive norm positively influenced individual aptitude satisfaction, sincere behavior positively influenced individual aptitude satisfaction and work environment satisfaction, and emotional incongruity negatively influenced individual aptitude satisfaction. Among factors related to emotional labor, positive norm and sincere behavior negatively affected turnover intention, whereas emotional incongruity positively influenced turnover intention. With regard to the effect of job satisfaction on the turnover intention of beauty industry workers, results showed that individual aptitude satisfaction and job environment satisfaction negatively (-) affected turnover intention. The results of this study show that people presenting a high level of individual aptitude satisfaction displayed positive job satisfaction, whereas people showing serious emotional incongruity for work presented high turnover intention. This implies that in order to increase the work efficiency of beauty businesses, it is essential to examine and manage the emotional labor of workers as a measure for increasing job satisfaction and lowering turnover.