• 제목/요약/키워드: Satisfaction Degree

검색결과 2,295건 처리시간 0.026초

치과 환자의 만족도에 영향을 미치는 요인 - 치과의원에서 기공실의 개설여부에 따라 - (Dental Patient's Satisfaction Degree Factors -Concerned with installation of dental clinics -)

  • 김남중;황경숙
    • 대한치과기공학회지
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    • 제22권1호
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    • pp.129-143
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    • 2000
  • With increasing number of dental patients, it is also increasing patient's desire to get better medical service. As the concern for improvement of dental medical service quality is growing, satisfaction degree of dental patients is becoming very important. This study was to investigate difference of patients' satisfaction degree concerned with installation of dental labs and the reason. The data for this study were collected through Self-Administered Questionnaires from 284 patients who had visited dental clinics more than two times. The results are as follows: Female respondents ratio was as twice much as male ones. And 54.2% of the respondents were found out to have completed university education. Dental clinics with dental labs scored higher than others in patients' satisfaction and recommendation willingness degree. Dental clinics without dental labs scored higher in patients' revisiting willingness degree. With simple Correlation Analyses it was found out that the most influential variable concerned with patients' general satisfaction degree was medical facility in dental clinics with dental labs, dentist ability to cure in dental clinics without dental labs. There were some discrepancies with other subordinate variables. Through Stepwise Multiful Regression Analyses it was found out that the most influential variable with patients' general satisfaction degree was dentist ability to cure in total and dental clinics without dental labs and medical facility in dental clinics with dental labs. There were also some discrepancies with other subordinate variables.

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폐광지역 노인의 삶의 질이 생활만족도에 미치는 요인 (Factors of the Quality of Life on the Life Satisfaction of Elderly People Living in Abandoned Mine Regions)

  • 이재철;노효련
    • 한국산학기술학회논문지
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    • 제15권9호
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    • pp.5637-5643
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    • 2014
  • 본 연구는 폐광지역의 노인의 생활만족도와 삶의 질 정도를 파악하고, 생활만족도에 영향을 미치는 삶의 질의 요인에 대하여 알아보고자 하였다. 구조화된 설문조사를 사용하여 폐광지역 노인의 생활만족도와 삶의 질을 알아보았다. 조사대상은 강원도 폐광지역에 거주하는 60세 이상의 노인 167명이었다. 폐광지역의 노인들이 삶의 질과 생활만족도는 중간 정도였고, 탄광에서 장기 근속한 경우에 현재 생활만족도가 높았다. 또한, 종교가 생활만족도에 영향을 주고 있었고, 주거환경과 쾌적한 환경이 생활만족도에 미치는 영향이 높게 나타났다. 따라서, 폐광지역의 노인들에게 생활만족도를 증진시키기 위하여서는 주거지의 정비와 환경의 개선를 통해 공동화된 지역을 복원하고 쾌적한 환경을 만드는 것이 필요할 것으로 보인다.

수면치과치료가 치과환자 만족도 및 재이용에 미치는 영향 (A study on influence of sleep dental treatment on satisfaction degree and revisit to dental clinics)

  • 신연순;이종렬;민경진
    • 한국치위생학회지
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    • 제9권3호
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    • pp.415-425
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    • 2009
  • Objectives : In this study, the dental treatment satisfaction degree of the patients, who experienced the sleep dental treatment or non-sleep dental treatment, the revisit rate and the differences among the encouraging intention were compared and analyzed, and the primary factors through which the satisfaction degree of sleep dental treatment has influence on the revisits and the encouraging intention were analyzed, and the proposal was made on clinic management to raise qualitative medical service level on the basis of this study. Methods : The questionnaires filled out by the 202 users of a certain dental clinic located in Pohang-si, Gyeongbuk were analyzed. The frequency analysis and the crosstabulation analysis of the general characteristics of survey participants were carried out, and the satisfaction difference between the sleep dental treatment and the non-sleep dental treatment was identified with the t-test analysis. The multiple regression analysis were carried out to identify the factors through which the sleep dental treatment has influence on the through which the satisfaction degree of sleep dental treatment has influence on the satisfaction degree of the medical service and the revisited dentists. Results : In the medical service satisfaction degree in general, the sleep dental treatment had the higher meaningful value than the non-sleep dental treatment(p<0.05). In the case of the difference in satisfaction degree on each medical service factor, the satisfaction of the sleep treatment group was high in every case, but the meaningful difference showed up in the factors of waiting time, treatment procedure, revisit and the encouraging intention(p<0.01). The revisit to the sleep treatment dental clinic and the recommending dentist increased in proportion to the satisfaction degree of sleep dental treatment, and the Beta value appeared to be 0.337 at the influence of the subordinate variable(p<0.001). As for the influence on the sleep dental treatment satisfaction, the Beta value of the dental hygienist was the highest, marking the value at 0.375(p<0.01). As for the satisfaction of the patients who experienced the sleep dental treatment, the Beta value of the treatment fee was the highest, marking 0.352(p<0.001), in the multiple regression analysis of the revisit and the encouraging intention, and the 0.156 of dentist factor and the 0.152 of treatment procedure and waiting time showed lower regression coefficient(p<0.05). Conclusions : It is assumed that the satisfaction degree of sleep dental treatment, which is carried out as a new dental service has influence on the increase of revisit to the dental clinic as an important factor. But it was disclosed that the high level of treatment fee has the biggest influence on choice of revisit to the dental clinic. In the current medical charge system, the sleep dental treatment appeared to have a big influence on raising the quality of dentists, the satisfaction of patients, the revisit and encouraging intention, and also the roles of the dental hygienist was important. It is assumed that these facts are functioning as the factors that are linked to the increase of revisit and the encouraging intention.

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주말부부의 결혼만족도와 가족건강성 - 주말부부 남편과 아내의 비교 - (A Study on Marital Satisfaction ana Family Strengths in Commuting Couples - Comparison of Husband and Wife in Commuting Couples -)

  • 최정혜
    • 대한가정학회지
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    • 제43권3호
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    • pp.11-26
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    • 2005
  • The purpose of this study was to investigate the marital satisfaction and family strengths among 134 commuting couples (268 individuals) living in Korea, who have been commuting for at least six months. The major findings obtained from this study are summarized as follows: 1) The degree of marital satisfaction of the husband and wife in commuting couples was 5.12 and 4.96, respectively, on a scale of 0-7.0. The important factors of marital satisfaction in the husband were the number of children, self-esteem and the degree of coping strategy, whereas for the wife they were the educational degree, kind of job, self-esteem and degree of coping strategy. 2) The degree of family strengths of husband and wife in commuting couples was 3.75 and 3.77, respectively, on a scale 0-5.0. The significant factors of the family strengths in the husband were relied on the person who moved, meeting cycle of conjugal, conjugal periods, self-esteem and the degree of coping strategy, whereas for the wife they were the educational degree, religion, kind of job, commuting periods, the person who moved, meeting cycle of conjugal, self-esteem and the degree of coping strategy. 3) There was a close correlation between the marital satisfaction and family strengths in the husband and wife of commuting couples.

총의치 환자의 만족도에 대한 연구 (A CLINICAL STUDY ON THE SATISFACTION OF COMPLETE DENTURE PATIENTS)

  • 김형우;김정희;김영수
    • 대한치과보철학회지
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    • 제33권3호
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    • pp.440-452
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    • 1995
  • A success of complete denture prosthesis can be determined by the satisfaction degree of the dentist and the patient. There are many factors influencing on the satisfaction of the complete denture patients. The purpose of this study is to analyze the correlation between the masticatory satisfaction and clinical evaluation, and the speech satisfaction and clinical evaluation in complete denture patients. 79 patients(total 119 complete dentures) were examined in this study who were treated in Seoul National University Dental Hospital. Through clinical evaluation, 2 examiners evaluated sex, age, edentulous period, the years of having used present complete denture, the number of the previous dentures, the state of the opposite arch, retention, stability, support, occlusion, vertical dimension of the complete denture and the condition of the residual alveolar ridge. Through questionnaires concerned with mastication and speech, examiners evaluate the satisfaction degree of the patients. This study led to the conclusion that : 1. The satisfaction degree of the mastication was lower in older patients(p<0.001) and in patients whose present complete denture period was shorter(p<0.05). The satisfaction degree of the mastication in male was higher than in female patients(p<0.01). 2. The satisfaction degree of the mastication was high when the retention of the complete denture was good(p<0.05), and when the condition of the residual alveolar ridge was good(p<0.05). 3. The satisfacion degree of the speech was high when the retention of the complete denture was good(p<0.01). 4. The satisfaction degree of the mastication was higher in patients with upper and lower complete denture than in patients with single complete denture whose oppsite arch was unilateral partial denture(p<0.05).

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경주시 자전거 전용도로의 경관만족요인 분석 (Analysis on Landscape Satisfaction Factors for Bicycle Lane in Kyongju)

  • 김용수;김수봉;박수미
    • 한국조경학회지
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    • 제27권5호
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    • pp.1-11
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    • 2000
  • The aim of this study is to suggest guidelines of bicycle lanes in terms of landscape architecture with special reference to Kyongju. The research is mainly based on landscape satisfaction factors analysis regarding 16 variables and 10 slide photos of bicycles lanes. The 43 students of Landscape Department in Kyungpook National University were selected for the research. The major research findings are as follows; 1. Satisfaction degree of 16 variables are assessed in terms of semantic differential scale. The assess group is generally satisfied with variables concerning bicycle lane environment such as $\ulcorner$inclination of the lane (5.2)$\lrcorner$and $\ulcorner$road pavement conditions (5.1)$\lrcorner$. But the group expresses rather low satisfaction degree on the variables related lanes' surrounding landscape such as $\ulcorner$visual variety (3.9)$\lrcorner$, spacious resting place (3.7)$\lrcorner$ and $\ulcorner$variety of facilities (3.1)$\lrcorner$. 2. The level of satisfaction degree regarding 16 variables and 10 photos shows that the male gives relatively higher satisfaction degree than the female group. But there is no statistical significance between the group regarding satisfaction degree of each variable and photo except 4 variables and 2 photos. 3. The assess group gives the highest satisfaction degree on the$\ulcorner$no. 10 slide (6.5)$\lrcorner$ and the lowest on the $\ulcorner$no. 7 slide (2.7)$\lrcorner$. The two photo shows variables of more than 4 points difference of satisfaction degree, such as $\ulcorner$good looking planting threes (4.8)$\lrcorner$, $\ulcorner$enough shadows (4.8)$\lrcorner$ and $\ulcorner$comfortable atmosphere(4.1)$\lrcorner$. 4. $\ulcorner$Aesthetic and amenity factor$\lrcorner$, $\ulcorner$use condition factors$\lrcorner$, $\ulcorner$ike lane environment factors$\lrcorner$, and $\ulcorner$inclination and open view factors$\lrcorner$are the main four factors influencing landscape satisfaction of bicycle lane. Regression model using factor scores for landscape satisfaction degree of bike lane is S(Satisfaction degree)=4.526+1.099(aesthetic and amenity factor)+0.720(use condition factors)+0.486(bike lane environment factors)+0.048(inclination and open view factors($R^2$=0.811).

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사용자 중심적인 병동부 디자인을 위한 사용자 만족도 조사 - 부산시 A 종합병원에 대한 사례연구를 중심으로 - (User Satisfaction with Their Ward Environments for User-Oriented Design)

  • 이양경;오찬옥
    • 한국실내디자인학회논문집
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    • 제38호
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    • pp.173-181
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    • 2003
  • This study was intended to investigate the satisfaction degree of users with ward design, and on the basis of this, to suggest the design guidelines of user-oriented general hospital ward. A general hospital in Busan was case-studied. Subjects were 49 patients, 50 families, 50 nurses in this hospital. The results were as follows; The satisfaction degree of users with the psychological factors of ward design was relatively low, while the user satisfaction degree with the functional aspects was relatively high. As for the difference among users, the satisfaction degree of patients and their families with the functional aspects of ward design was higher than that of nurses, and there were no many cases to show the difference among users' satisfaction degree with the psychological factors.

인터넷상의 소비자정보 만족도 - 가전제품정보를 중심으로 - (Consumer Information Satisfaction on Internet -Focused on the Information of Household Electric Appliances)

  • 박기영;이승신
    • 대한가정학회지
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    • 제39권8호
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    • pp.155-173
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    • 2001
  • This study is to improve reasonable consumption as a consumer and interests of the consumers through analyzing the consumer satisfaction degree on product information provided on Internet, and to present basic information to contribute in protecting consumers through preventing harms on them due to insufficient or unnecessary information. The major results of the study are summarized as follows: 1) The degree of understanding characteristics in information focus on household electric appliances provided for the consumers on Internet found to be 'average'. 2) In the degree of significancy for information of the household electric appliances, consumers recognized information regarding services most important. 3) The overall satisfaction degree on information regarding household electric appliances on Internet was evaluated through giving a weight to the degree of significancy for the products and adding the satisfaction degree by information contents, and it was found to be 'average'.

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일반촬영 검사 시 검사안내 유인물의 유용성에 관한 고찰 (A Study on the Usefulness of an Examination Information Printout during Ordinary X-Ray Examinations)

  • 강상오;홍성권;손석호;이민우;김경수
    • 대한디지털의료영상학회논문지
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    • 제14권1호
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    • pp.13-20
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    • 2012
  • In a normal x-ray examination, the cooperation of a patient in positioning greatly influences the improvement of work performance, the quality of the images and the reduction in time spent on the examination. An attempt was made to discover the connection between an examination information printout and the effects of the examination by informing the patient before the examination on the examination positions in order to increase the level of cooperation by the patient and by surveying the degree of satisfaction of the patient during the examination proceedings. An examination information printout was prepared on five positions that patients consider to be difficult while receiving normal x-ray examinations and were shown to 257 male and female patients between the ages of 30 to 79 who had visited this hospital between January 1 to February 29, 2012 or to a person who had accompanied the patients before the examination to research the degree of satisfaction regarding the printout. In addition, the examination explanation printout was given to Radiologic Technologists with over 1 year experience in this hospital to use while taking the x-rays and the degree of satisfaction was surveyed and it was examined if the increase of the degree of satisfaction had an effect on the reduction in the examination time. The patients who utilized the examination information printout revealed results of approximately a 7.8% higher degree of satisfaction among the patients who had previous experience receiving x-ray examinations compared to those were having an x-ray for the first time. In the age groups between 30 to 70 years of age, the age group in the 30's revealed the lowest level of satisfaction at approximately 69% and the group in the 50's showed the highest degree of satisfaction of 87.94%. In the survey of the Radiologic Technologists, 85% responded that they were satisfied. In the question that stated "Will the examination information printouts reduce the time involved in unnecessary conversations with the patients?," the responses showed a 95% degree of satisfaction. The degree of satisfaction was high over the examination information printout by both the patients and the Radiologic Technologists. Although the effects of examination time reduction varied based on the ages of the patients and physical conditions that they were in and could not be given measurement values, it was able to be seen through the survey that reduction of the unnecessary communication between the patient and the Radiologic Technologists contributed to the increase in the degree of satisfaction. As a result, both the patients and the Radiologic Technologists had an increased degree of satisfaction over the examination information printout and it was possible for improvements to be made in the quality of medical service provided as well. Nevertheless, it is considered that a more developed manual in terms of quality and quantity must be produced using a more systematic approach and design.

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Research on the Uses and Gratifications of Tiktok (Douyin short video)

  • Yaqi, Zhou;Lee, Jong-Yoon;Liu, Shanshan
    • International Journal of Contents
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    • 제17권1호
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    • pp.37-53
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    • 2021
  • With the advent of the 5G era, smart phones and communications network technology have progressed, and mobile short video of people's life can be made, Of the new tools of communication, at present, China's social short video industry has shown rapid development, and the most representative of the short video app is Douyin (international version: Tiktok). Under the background of Uses and Gratifications Theory, this study discusse the relationship between Douyin users' preference degree, use motivation, use satisfaction and attention intention. This study divides the content of Douyin video into 10 categories, selects the form of an online questionnaire survey, uses SPSS software to conduct quantitative analysis of 202 questionnaires after screening, and finally draws the following conclusions: (1) The content preference degree of Douyin short video (the high group and low group) is different in users' use motivation, users' satisfaction degree and users' attention intention. ALL results are within the range of statistical significance.(2) Douyin users' video content preference degree has a positive impact on users' use motivation, users' satisfaction degree, and users' attention intention. (3) Douyin users' motivation has a positive impact on users' satisfaction and user' attention intention. (4) Douyin users' satisfaction degree has a positive impact on users' attention intention. Based on the research results, we suggest that Douyin platform pushes videos according to users' preferences. In addition, as the preference degree has an impact on users' motivation, satisfaction degree and attention intention of using the platform, it is important that the platform's focus should to pay attention to the preference degree of users. Collecting users' preferences at the early stage of users' entering the platform is a good way to learn from, and doing a good job of big data collection and management in the later operation.