• 제목/요약/키워드: Sales Design

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중소기업형 승강기 영업-설계 통합 프레임워크 (Integrated Framework of Sales and Design Process for the Elevator Small-Medium Industry)

  • 고영준;한관희
    • 한국콘텐츠학회논문지
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    • 제20권6호
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    • pp.415-424
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    • 2020
  • 건물에 승강기를 설치하는데 있어서, 중소 승강기 제조회사에서는 건축 도면과 대상 승객의 요구사항을 분석하여 레이아웃 도면 작성 후 고객의 1차 승인을 거쳐 현장 실측을 통한 최종 도면 확정까지의 단계에서 시간이 장시간 소요되고, 고객과의 의사소통에 오류가 발생하는 등 고객의 요구사항을 기술적 사양으로 변환하는데 어려움을 겪고 있다. 또한 확정된 설계 사양을 제조 정보로 변환하여 신속한 제조를 가능케 함으로써 납기 준수율을 높이는 데에도 한계를 나타내고 있다. 본 연구에서는 중소 승강기 제조회사에서의 영업과 설계 업무를 분석하고 효율적 개선이 가능한 영역을 검토하여 영업 및 설계 비즈니스 프로세스의 업무 개선을 위한 중소기업형 승강기 영업-설계 통합 프레임워크를 제안하고, 이의 실행 방안을 제시하였다.

체험 마케팅 도구로서의 공간 디자인 과정 및 전략에 관한 연구 - 헤르죠그 디모론의 도쿄 프라다 매장을 중심으로 - (A Study on Space Design Process and Strategy as Experiential Marketing Tool - Focused on Tokyo Prada by Herzog De Moron -)

  • 전유창;김승욱
    • 한국실내디자인학회논문집
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    • 제18권4호
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    • pp.51-60
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    • 2009
  • In consumer space, architecture is experiencing the rise of architectural design that reflects the experience of the customer. As a result, the shape and space in architecture have overcome their basic functional aspirations, thus fulfilling the aesthetic desires driven by human sensibility. This has led to overcome the primary internal condition of sales of industrial establishments and made possible its role as a marketing tool through the improvement of the brand image and in charge of indirect sales. This research will be based on the Prada Tokyo Epee Center's architectural process, designed by Herzog De Moron, focusing on the relationship between the space design process and strategy and experimental marketing aiming towards the architect's intention and goal in relation to perceptive communication. This paper will thus look into how experiential marketing strategies, prominent in marketing, are being shown in comsumer spaceas design elements. It will further investigate into how design elements is being used as a tool for product sales and brand image reconstruction. In conclusion, authors discuss importance of experimental marketing tool in the current consumer society and role of contemporary architects who need to consider design that does not only satisfy their customers but further stimulates their desires.

호텔에서의 영업력 관리시스템과 직무태도, 성과와의 영향관계 (Relationship among Sales-force Control System, Salesperson's Job Attitudes, and Performance in Hotel)

  • 김판영;송성인
    • 한국콘텐츠학회논문지
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    • 제8권7호
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    • pp.233-242
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    • 2008
  • 종사원의 선발, 교육, 보상, 그리고 평가 등과 같은 영업사원의 관리의 실행은 영업력 관리시스템에 있어서 중요한 위치를 차지하는데, 이는 종사원의 역할 모호성, 직무만족, 그리고 성과 등에 지대한 영향을 미치기 때문이다. 이러한 중요성에도 불구하고 호텔의 영업력 관리시스템에 대한 연구가 미진한 형편이다. 따라서 본 연구에서는 영업력 관리시스템(STD, 교육, 보상, 상사지원 등), 직무태도, 그리고 성과와의 영향 관계를 보다 자세히 파악하고자 하였다. 이를 위해 경로모형과 가설을 설정하고 제시하였다. 본 연구를 통하여 호텔의 영업사원과 이들의 관리를 위한 몇 가지 중요한 사항을 제시하는데 공헌하였다. 즉, 이번 연구는 호텔의 실무책임자들과 연구자들에게 새로운 관점과 시사점을 제시할 수 있었다. 먼저, 학술적 측면에서는 영업력 관리시스템에 관한 새로운 접근 방식을 제시하였다. 둘째로, 실무적 측면을 보면, 종사원의 영업성과와 직무만족을 향상시키고, 역할모호성을 감소시키기 위하여, 관리자는 종사원을 대상으로 격려, 영업에 대한 지도, 그리고 영업 노하우 등에 교육과 행동을 취해야 한다.

모바일 SFA 시스템의 기술 개선에 관한 연구: 위치기반서비스와 모바일 P2P 서비스를 활용하여 (A Study on Enhancement of Technologies for Mobile SFA Systems : Using LBS and Mobile P2P Service)

  • 박기호;정재곤;황명화
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2003년도 추계학술대회 및 정기총회
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    • pp.211-214
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    • 2003
  • Recently mobile SFA(Sales Force Automation) system makes rapidly progress specially in industries like insurance, manufacture, and distribution. However, there are some problems that information about products and trades is not promptly shared among sales agents or customers, since the current mobile SFA system has simply extended the existing systems for sales management. In order to improve these weaknesses, we introduce LBS(Location Based Service) and mobile P2P(Peer to Peer) service into the existing systems, then design and implement the enhanced system (or mobile SFA using them. Through this improvement, our system makes it possible for customers or sales agents to quickly share various information and increases the efficiency of sales activity by facilitating the competition and cooperation among sales agents and reducing time-cost.

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The Impact of Preventive Environmental Programs Implementatio on Sales growth, Manufacturing and Environmental Performanc the Chemical Industry of the USA

  • Yang, Jong-gon;Chang, Dae-sung;Park, Ju-Young
    • 한국컴퓨터정보학회논문지
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    • 제7권4호
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    • pp.220-234
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    • 2002
  • This study examined the impact of preventive environmental management practices on sales growth, manufacturing and environmental performance of the US chemical manufacturing companies. In order to investigate the impact, this study examined the relationship between the degree of preventive environmental programs and sales growth, manufacturing and environmental performances. Using a cross-sectional research design to test three hypotheses. a survey questionnaire was mailed to chemical companies in the USA. To investigate the relationship between the degree of Preventive environmental programs and sales growth, manufacturing and environmental performances. t-tests were used. According to the results of t-tests the higher preventive implementation programs achieved better manufacturing and environmental performances than lower preventive or reactive strategies. But there was no difference in sales growth between tow groups.

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Activation Plan of the Post-Construction Sales through a Perception Survey of Seoul Citizens and Experts

  • YoonHye JUNG;JungSeok OH;SunJu KIM
    • 융합경영연구
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    • 제12권2호
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    • pp.11-18
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    • 2024
  • Purpose: The purpose of this study is to suggest the activation plan of the post-construction sales through the results of a survey on the perception of Seoul citizens and experts. Research design, data and methodology: The purpose of this study is to suggest the activation plan of the post-construction sales through the results of a survey on the perception of Seoul citizens and experts. Results: According to a survey of Seoul citizens' perceptions, 76.7% of Seoul citizens were well aware of post-construction sales and recognized that post-construction sales would reduce pre-sale speculation and confusion in the real estate market. Second, 73.6% of Seoul citizens were willing to buy houses through post-construction sales, and third, 79.6% of Seoul citizens recognized that a post-sale system was necessary. Experts' opinions generally responded to the expansion of the introduction of post-construction sales, saying, 'It is necessary for both the public and the private sectors'. Second, while experts say that there are also positive effects, negative effects such as polarization centered on large corporations, an increase in sales prices, and a decrease in housing supply are also concerned. Third, experts responded that 'diversification of financing methods' is the most important task in revitalizing the post-sale system. Conclusions: The policy implications are that it is necessary to mandate the post-construction sales in the long term, and that the quality assurance system needs to be supplemented even if the sale is promoted post-construction sales. In addition, private participation is essential to revitalize the post-construction sales, and government support such as initial financing, low-interest rates, and various financing measures should be sought to expand private participation.

무선 인터넷 환경에서 PDA를 이용한 웹 기반 POS 시스템의 설계 및 구현 (Design and Implementation of Web Based POS System using PDA in Wireless Internet Environment)

  • 신동헌;조수현;이준택;김영학
    • 한국콘텐츠학회논문지
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    • 제3권1호
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    • pp.47-57
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    • 2003
  • POS(Point Of Sales) 시스템이란 매장에서 발생하는 판매시점의 모든 정보를 실시간으로 수집, 처리하여 각 부문별 정보를 종합, 분석, 평가할 수 있는 S/W와 H/W를 의미한다. 그러나 기존의 POS 시스템들은 대형 매장이나 할인점들을 대상으로 하여 고가의 전용 장비들을 이용하고 있어, 음식판매 전문매장에서 이를 도입해 사용하기에는 비용이나 규모 면에서 적합하지 않다. 따라서 본 논문에서는 별도의 전용 장비나 망을 구성하지 않고 PC와 PDA로 구성된 무선 인터넷 환경을 이용하여, 음식판매 전문매장에서도 사용할 수 있도록 하는 웹 기반의 POS시스템을 설계 및 구현하였다.

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한중일 해외설계수주액의 비교·분석 기초 연구 (A Fundamental Study on the Comparison and Analysis of Overseas Design Orders of Korea, China and Japan)

  • 박환표;한재구
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2019년도 추계 학술논문 발표대회
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    • pp.195-196
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    • 2019
  • The purpose of this study is to analyze the scale of overseas design orders in Korea, China and Japan by region and type of work, and to draw implications. As a result of analyzing the overseas design sales market of Korea, China and Japan, all three countries have the highest percentage of overseas sales in the Asian market, and the overseas design sales are the highest in power generation, chemical plant and transportation sectors. In addition to the Middle East and Asian markets, Japan and China have also diversified their strategies to diversify their markets by taking orders in various regions such as Europe, Africa and the United States. In particular, China is promoting the "New Silk Road Project" (One belt, One road), linking land and sea to a total of 25 countries and actively supporting aid projects in Africa and Asia, have. In addition, Japan has been actively supporting the government's expansion of ODA projects to expand overseas market entry. Therefore, it is necessary for Korea to increase its market share through diversification of overseas design market and diversification of industrial type, and to participate in overseas design market by expanding customized R&D investment.

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The Effect of Core Self-Evaluation of Female Salesperson on Sales Performance

  • YOON, Duk-Woon;KIM, Bo-Young
    • 유통과학연구
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    • 제17권11호
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    • pp.5-15
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    • 2019
  • Purpose: This study aimed to empirically demonstrate how self-esteem, self-efficacy, locus of control, and neuroticism, which is core self-evaluation factors of door-to-door salespersons within food and cosmetic retail industry, affected the sales performance of female salespersons via job satisfaction and organizational commitment. Research design, data and methodology: Using a 23-item questionnaire constructed based on previous studies, this study selected six domestic door-to-door sales companies and conducted a 1:1 face-to-face survey with female door-to-door salespersons belonging to branches and agencies in Seoul and the capital region. The data of 208 respondents were analyzed. The results of path analysis based on structural equation modeling and mediation analysis through the Sobel test were presented. Results: Self-efficacy and locus of control had the largest effect on job satisfaction and organizational commitment, respectively. Neuroticism, however, did not significantly influence job satisfaction and organizational commitment. Overall, core self-evaluation factors positively affected sales performance via job satisfaction but not via organizational commitment. Conclusions: This study found that factors which were oriented to female salespersons' ability and sales goals, such as self-efficacy and job satisfaction, were considered important in managing them in the door-to-door sales-distribution channels. In the future, policies should be developed for managing female door-to-door salespersons to help them achieve job satisfaction.

패션브랜드 판매원의 내적특성이 판매 중심직무에 미치는 영향에 관한 연구 (A Study of the Effects of the Internal Characteristics of Fashion Brand Salespeople on Core Sales Tasks)

  • 오현정
    • Human Ecology Research
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    • 제59권3호
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    • pp.311-324
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    • 2021
  • The purpose of this study was to reveal the effects of internal characteristics, such as fashion involvement, personality characteristics, and customer orientation of fashion brand salespeople on the core sales tasks, and how the core sales tasks and internal characteristics differ depending on differences in the way salespeople are remunerated. The data were collected as a questionnaire to fashion brand salespeople in Gwangju from September to October 2020. Using 235 responses, the data were analyzed with SPSS 21.0 for frequency analysis, reliability analysis, t-test, factor analysis, and regression analysis. The research results were as follows. First, fashion involvement comprises factors such as 'fashion passion and sense'and 'fashion trend interest', and the greater the 'fashion passion and sense', the better the 'sales management'and 'customer relationship management'jobs. Second, 'esthetic openness', 'responsibility' and 'extroversion' of the big five personality characteristics have a positive impact on 'sales management' and 'customer relationship management' tasks. Third, customer orientation comprises factors such as 'customer-centric understanding'and 'gain customer trust', the greater the customer-orientation, the better the 'sales management'and 'customer relationship management'tasks. Fourth, according to the position of the salesperson, the group of professional salespeople at manager level had high responses in core sales tasks, fashion involvement, customer orientation, and characteristics such as 'agreeableness', 'esthetic openness', and 'responsibility'.