• Healthcare Informatics Research
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• 제24권4호
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• pp.387-393
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• 2018

Objectives: This paper describes an experience of implementing seamless service trials online and offline by adopting Internet of Things (IoT) technology based on near-field communication (NFC) tags and Bluetooth low-energy (BLE) beacons. The services were provided for both patients and health professionals. Methods: The pilot services were implemented to enhance healthcare service quality, improve patient safety, and provide an effective business process to health professionals in a tertiary hospital in Seoul, Korea. The services to enhance healthcare service quality include healing tours, cancer information/education, psychological assessments, indoor navigation, and exercise volume checking. The services to improve patient safety are monitoring of high-risk inpatients and delivery of real-time health information in emergency situations. In addition, the services to provide an effective business process to health professionals include surveys and web services for patient management. Results: Considering the sustainability of the pilot services, we decided to pause navigation and patient monitoring services until the interference problem could be completely resolved because beacon signal interference significantly influences the quality of services. On the other hand, we had to continue to provide new wearable beacons to high-risk patients because of hygiene issues, so the cost increased over time and was much higher than expected. Conclusions: To make the smart connected hospital services sustainable, technical feasibility (e.g., beacon signal interference), economic feasibility (e.g., continuous provision of new necklace beacons), and organizational commitment and support (e.g., renewal of new alternative medical devices and infrastructure) are required.

• International Journal of Safety
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• 제7권1호
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• pp.1-4
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• 2008

Application of the Microsoft robotics studio (MSRS) to the design of a factory safety monitoring robot is presented. Basic structures of the MSRS and the service are introduced. The service is the key building block of the MSRS. Control of the safety monitoring robot is performed using four basic services: 1) the robot service which communicates with the embedded micro-processor and other services, 2) the sensor service that notifies the subscribing services of the change of the sensor value, 3) the motor service which controls the power levels to the motors, 4) the drive service which maneuvers the robot. With built-in capabilities of the MSRS, control of factory safety monitoring robot can be more easily performed.

• 대한안전경영과학회지
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• 제23권3호
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• pp.57-66
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• 2021

Along with the increase in demand for rescue services, the types of rescue services are also diversifying. Accordingly, rescue workers are exposed to various unpredictable dangerous situations, and the possibility of safety accidents is increasing, so the need for systematic management of safety accidents by rescue teams is emerging. It is necessary to present a roadmap for improving the quality of rescue services. An integrated technology roadmap tool that can be used immediately to improve structural quality was applied. The driving elements of the roadmap are composed of three elements that constitute the improvement of structural quality. It can be divided into safety management, professional competence and other (policy support) fields. This study intends to present a long-term and short-term roadmap by dividing it into safety management, professional competency, and other (policy support) fields.

• 한국안전학회지
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• 제29권4호
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• pp.147-152
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• 2014

The purpose of this study, the overall occupational safety and health status and identify the characteristics of the workers engaged in the field of quick services, substitute driving services, home delivery, caregiver, film and television arts, to take appropriate measures to prevent industrial accidents, profession and working environment, safety recognition and education, and safety activities, accident experience and job stress survey. Survey using a structured questionnaire, 846 people directly interview research. Safety consciousness level of himself or herself was "fair level" of 3.19 points and those of colleagues and the general public were evaluated to be low as 2.84 points and 2.54 points, respectively. During the last 12 months, 21.3% of total workers in 5 job categories have received an industrial safety health education for job-related accident or disease and 87.6% of workers engaged in caregiver have received an industrial safety health education for job-related accident or disease. The proportions for delivery worker, substitute driving service and quick service/cultural art were 26.4%, 12.1% and below 10%, respectively. Frequency of having received an education was 5.7 days on average and education hour was 9.2. Regarding cases of having experienced job-related accident or having been exposed to job-related disease over the past 1 year, 17.0% of total respondents have experienced accident and 21.3% have experienced job-related disease. Preventive education for occupational safety is required to be expanded and strengthened. Except caregiver, the proportion of having received an information and education for safety rules and hazardous factors. Safety education is urgently required in order to prevent and reduce accident. Safety and health guideline is required to be developed and disseminated in order to prevent accident in advance.

• 한국방재안전학회논문집
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• 제16권3호
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• pp.35-43
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• 2023

본 논문은 생활안전지수 보정 방안에 대한 연구를 소개한다. 생활안전지수는 생활안전 예방서비스 시스템에서 제공되는 서비스로써, 개인의 일상생활 안전수준을 종합적으로 평가하여 개개인의 안전상태를 수시로 파악하고, 안전사고를 사전에 예방하기 위해 종합지수 형태로 나타낸다. 이전의 선행 연구에서는 생활안전 예방서비스를 평가하기 위한 평가 기준(항목)을 기반으로 하여 AHP(Analysis Hierarchy Process)와 Likert Scale 기법을 혼용하여 개발되었다. 이에 본 연구에서는 이러한 기존의 생활안전지수를 기반으로, 개인의 특성에 따른 보정 인자를 생활안전지수에 적용하는 방안을 탐구하고자 한다. 기존의 국가 통계를 활용한 보정 인자를 개발하여 개인 프로파일에 맞는 개별화된 서비스를 제공하는 방법을 제시한다. 따라서 본 논문은 생활안전지수 개발 및 보정 방법론에 대한 응용을 통해 사용자 맞춤형 서비스를 제공하는 방법에 대하여 제안하고자 한다.

• 한국IT서비스학회지
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• 제16권2호
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• pp.97-110
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• 2017

Due to development of IT, various Internet services via the non-face-to-face are increasing rapidly. In the past, the resident registration numbers (RRN) was used a mean of personal identification, but the use of RRN is prohibited by the relevant laws, and the personal identification services using alternative means are activated. According to the prohibition policy of RRN, i-PIN service appeared as an alternative means to identify a person. However, the user's knowledge-based i-PIN service continues to cause fraudulent issuance, account hijacking, and fraud attempts due to hacking accidents. Due to these problems, the usage rate of i-PIN service which performs a nationwide free personal identification service, is rapidly decreasing. Therefore, this paper proposes a technical safety enhancement method for security enhancement in the i-PIN-based personal identification service. In order to strengthen the security of i-PIN, this paper analyzes the encryption key exposure, key exchange and i-PIN authentication model problems of i-PIN and suggests countermeasures. Through the proposed paper, the i-PIN can be expected to be used more effectively as a substitution of RRN by suggesting measures to enhance the safety of personal identification information. Secured personal identification services will enable safer online non-face-to-face transactions. By securing the technical, institutional, and administrative safety of the i-PIN service, the usage rate will gradually increase.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2004년도 추계학술대회
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• pp.277-287
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• 2004

This study presents a method of quality category classification by safety, maturity, complexity, and what types and extent of controls and verifications are applied to specific products and services during the various stages of a nuclear facility life cycle. All products, services and processes have various controls and verifications built in to ensure they perform their functions satisfactorily. The highest grade should require the most stringent application of the quality assurance requirements ; while, the lowest grade should require the least stringent. When products or services are modified, the assigned grade of quality assurance requirements could become more stringent or less stringent depending on the significance in nuclear safety. Applying QA program always costs money, and they should be applied and focused to the extent where necessary and not applied or applied to a lesser degree for less important activities. An efficient QA program should be developed to satisfy the necessary requirements and to ensure the required confidence in quality, but without unnecessary stipulations. Not all the requirements of QA standard must be applied identically to all products and services which are to be provided.

• Journal of Preventive Medicine and Public Health
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• 제35권1호
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• pp.49-56
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• 2002

Objectives : To identify the relationship between the use of medical services by workers with three types of respiratory diseases(total respiratory diseases, acute upper respiratory infections and chronic lower respiratory diseases) and exposure to hazardous agents after controlling for other factors affecting medical services use, such as characteristics of the enterprises(scale, industry type) and employee demographics (sex, age). Methods : The study population comprised 28,882 workers who had undergone general or special medical examinations at the industrial health center at least once between Jan 1995 and Dec 1997 and had possessed medical insurance during the period. We combined medical examination data with medical insurance data in order to analyze the relationship between exposure to hazardous agents and respiratory diseases, Results : Among the 28,882 study subjects, 17,454 employees(60.4%) used medical services more than once during 3-year study period, owing to more than one kind of respiratory diseases. In logistic regression analysis, sex, age and the size of the enterprises proved to be significant variables on the use of medical services for all three types of respiratory disease; The use of medical services increased with employee age. Women used more medical services than men and the employees in the large-scale enterprises used more services than employees in small-scale enterprises. However, exposure to dust or organic solvents did not affect medical service use due to total respiratory diseases or acute upper respiratory infections. Only in the case of chronic lower respiratory diseases did workers exposed to dusts(OR=1.12, 95% CI=1.01-1.24) or organic solvents(OR=1.19, 95% CI=1.05-1.35) use more medical services than those not exposed. Conclusions : Workers exposed to dusts or organic solvents are particularly apt to suffer from chronic lower respiratory diseases and use medical services more often than those not exposed. That is, chronic exposure to hazardous agents such as dusts and organic solvents is believed to be harmful and to cause respiratory symptoms and diseases.

• 보건의료산업학회지
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• 제2권1호
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• pp.1-27
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• 2008

The purpose of this study is to investigate the effects of customer orientation factors in relation to medical services on the values of the service and customer satisfaction and loyalty. Those factors include patient safety and, as found by previous studies, specialization, explanation of what to be medically examined and customer orientation itself. Based on these pervious studies, this study surveyed customers of 7 general hospitals located in Busan to empirically identify relations between customer orientation factors of medical services and the values of the services and customer satisfaction. Results of the study can be summarized as follows. First, this study is very meaningful in that it established a basic theory of patient safety as one of the above customer orientation factors, and tried to empirically demonstrated the theory by applying it to medical services. Second, another of the factors, specialization was found positively affecting the values of medical services, but not affecting customer satisfaction. Customers are likely to choose specialized medical institutions even at higher cost when they undergo an accident or disease. Nevertheless, in factors, whether medical service providers are specialized is not influencing customer satisfaction. This is because medical institutions are failing to properly make recognized their specialization to customers who want to receive specialized medical services. Third, another of customer orientation factors, that is, explanation of what to be medically examined was found not having positive effects on the values of medical services and customer satisfaction. This is probably because enough time was not given for the explanation or because the explanation itself was not provided enough. Fourth, medical service providers' customer orientation was found positively influencing the values of medical services and customer satisfaction. In other words, it seems that customer-centered attitudes and behaviors of medical service providers had positive effects on customers' perception of medical services. Fifth, another of the factors, that is, patient safety was found positively affecting the values of medical services and customer satisfaction. This is probably because medical services' accurate diagnoses and reliable services had positive effects on customers' perception of medical services. Sixth, customers' perceived values of medical services were found having positive effects on customer satisfaction and loyalty. This suggests that the values of medical services are an antecedent variable that directly influences customer satisfaction and loyalty. Seventh, customer satisfaction was found positively affecting customer loyalty. This suggests that customer satisfaction is an antecedent variable of customer loyalty. In conclusion, this study showed that in relation to medical services, customer orientation factors' significant influences on the values of the services and customer satisfaction requires continuous efforts for raising customers' perceived qualities of medical services.

• 해양환경안전학회지
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• 제19권3호
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• pp.248-256
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• 2013

Part 2 of the Questionnaire Survey on Marine Safety and VTS in the Philippine Coastal Waters presents the alternatives to risk reduction, modifying the VTS, the qualification and competency of a VTS operator and effectiveness of the services and assistance rendered by VTS. This study finds that majority of respondents chose "Improved education and training of mariners" as the best alternative to risk reduction and the "Strict enforcement of ship safety regulations" as the best alternative based on the respondents' ranks last served onboard and areas of familiarity. In modifying the VTS, the areas with VTS chose to "Improve or upgrade" and for those without, is to "Implement" the system. The best VTS system is the "Port and Approaches" type and the PCG is selected to operate, maintain and supervise the system. As a VTS operator, the necessity of shipboard experience is considered "Essential" and the experiences include "Ship-handling and Communication", and "Management level" experiences. The effectiveness of the assistance and services rendered by VTS are considered "Very Important". Based on these findings, this study recommends improvement of education and training of mariners and users of the waterways including the training of VTS operators manning the VTS centers, strict enforcement of ship safety regulations along the busy and main ports of the country and installation of VTS system with the most appropriate type with the supervision of PCG.