• 제목/요약/키워드: SNS 정보특성

검색결과 223건 처리시간 0.023초

A Study on the Effects of SNS Information Characteristics and SNS Site Characteristics on the Intention to Visit a Restaurant (SNS 정보특성과 사이트특성이 이용자의 외식업체 방문의도에 미치는 영향 연구)

  • Jung, Seon Mi;Kim, Young Hun
    • Culinary science and hospitality research
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    • 제21권1호
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    • pp.159-173
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    • 2015
  • This study performed to examine the effects of the characteristics of SNS information, SNS site, and perceived usefulness of information on the visiting intention of SNS user in context of restaurant. Customers use SNS for navigation to find useful information and confirm the information about the destination they would like to visit. To achieve purpose of the current study, we developed a research model based on theoretical backgrounds and conducted a questionnaire survey targeting who is using SNS for searching a useful information. The results were as follow. 1) SNS information reliability, neutrality and amusement had a positive effect on the perceived usefulness of the information. 2) SNS site interaction, usage simplicity and reliability had a positive influence on the perceived usefulness of the information. 3) SNS user's perceived usefulness of the information had a positive effect on the perceived usefulness of the information.

Factors Affecting the Intention of Use for SNS (SNS 채택에 영향을 미치는 요인)

  • Wang, Huan;Kim, Seunggweon;Yoon, Jongsoo
    • Proceedings of the Korean Society of Computer Information Conference
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    • 한국컴퓨터정보학회 2013년도 제48차 하계학술발표논문집 21권2호
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    • pp.409-413
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    • 2013
  • 21세기의 인터넷은 통신기술의 진보에 따라 정보의 전달과 상업적인 거래의 플랫폼부터 점점 사람들의 생활과 밀접하게 연관된 일상적인 공간이며, 공동체를 형성하고 자기정체성을 표현하는 사회활동 공간으로 발전하고 있다. 이와 함께, 사이버 공간에서 개인화, 상호작용, 참여, 사회성 등의 특징으로 대별되는 소셜 네트워크 서비스(Social Network Service, SNS)가 전 세계적으로 확산되고 있다. 본 연구에서는 기존문헌 연구를 바탕으로 바람직한 SNS가 갖추어야 하는 특성(시스템특성, 서비스특성, 정보특성, 감성특성)을 도출하고 이러한 특성과 서비스 채택의도간의 관련성이 있는가를 파악하고자 하였다. 또한, SNS 특성과 서비스 채택의도간의 관련성이 개인의 성향에 따라 차이가 있는가를 검토하고자 하였다. SNS 이용자를 대상으로 설문지를 의뢰하여 통계분석을 실시한 결과, SNS 특성이 서비스 채택의도에 통계적으로 유의한 수준에서 긍정적 영향을 미치고 있으며, SNS 특성과 서비스 채택의도간의 관련성이 개인적 성향에 따라 차이가 존재하고 있는 것으로 파악되었다.

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Effects of Benefit Sought of Food Products on Purchase Intention and WOM Intention on SNS - Focused on SNS WOM Information Characteristics as Mediator - (SNS 상에서의 외식상품 추구편익이 구매의도 및 구전의도에 미치는 영향 - SNS 구전정보 특성의 매개효과를 중심으로 -)

  • Han, Ji-Soo;Joung, Yang-Sik;Lee, Hyoung-Ju
    • Culinary science and hospitality research
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    • 제22권4호
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    • pp.302-318
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    • 2016
  • The purpose of this study was to verify the effects of benefit sought of food products on SNS-WOM information characteristics, purchase intention, and SNS-WOM with regards to food products. In addition, the mediating role of SNS-WOM information characteristics was also examined. A survey was conducted from March 10th to 30th using an SNS based convenience sampling method. A total of 350 responses were collected, of which 326 were used for analysis, after excluding responses containing missing data. Multiple regression and hierarchical regression analyses were conducted to verify the hypotheses. The results from this study are as follows. First, it was found that diversity and utilitarian benefits of food products had a greater effect on consensus of SNS than the symbolic and experimental benefits. However, symbolic and experimental benefits of food products had a greater effect on neutrality of SNS than the diversity and utilitarian benefits. Second, only consensus of SNS-WOM information characteristics significantly impacted purchase intention of food products. Third, consensus of SNS-WOM information characteristics had a greater effect on SNS-WOM intention of food products than the neutrality of SNS-WOM information characteristics. Fourth, SNS-WOM information characteristics were found to mediate the relationship between benefit sought and purchase intention of food products. Fifth, SNS-WOM information characteristics were found to mediate the relationship between benefit sought and SNS-WOM intention of food products.

Factors Influencing the Satisfaction of SNS (소셜네트워크서비스(SNS) 만족도에 영향을 미치는 요인)

  • Ko, Chang-Bae;Yoon, Jong-Soo
    • Proceedings of the Korean Society of Computer Information Conference
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    • 한국컴퓨터정보학회 2014년도 제49차 동계학술대회논문집 22권1호
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    • pp.207-208
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    • 2014
  • 본 논문에서는 문헌연구를 바탕으로 SNS가 갖추어야 하는 바람직한 요인으로서 시스템특성, 서비스특성, 정보특성, 감성특성을 도출하는 동시에 이러한 SNS의 특성과 만족도간에 어떠한 관련성이 있는가를 실증적으로 파악하고자 했다. 또한, 이러한 SNS의 특성과 만족도간의 관련성이 응답자의 국가유형에 따라 달라지는가를 분석하고자 하였다. 본 연구의 목적을 달성하기 위하여 한국과 중국의 인터넷 사용자들을 대상으로 설문지 분석을 실시한 결과, SNS의 여러 가지 특성들이 SNS 만족도에 통계적으로 유의한 수준에서 긍정적 영향을 미치고 있음을 알 수 있었다. 또한, SNS의 특성과 만족도간의 관련성이 국가유형에 따라 차이가 존재하고 있음을 확인할 수 있었다.

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The Effect of SNS Users' Use Motivations on Using SNS and Recognizing Characteristics of SNS Messages: Focused on the Comparison among 'Facebook', 'Twitter', 'Cyworld', and 'Me2day' (소셜네트워크서비스의 이용동기가 실제 이용과 메시지 특성 인식에 미치는 영향: '페이스북', '트위터', '싸이월드', '미투데이'의 비교를 중심으로)

  • Kim, Wi-Geun;Choi, Min-Jae
    • Korean journal of communication and information
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    • 제60권
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    • pp.150-171
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    • 2012
  • According to the result of the online survey of SNS users, SNS users' use motivations consist of 'information', 'participation', and 'interaction'. SNS use motivations explain characteristics of an individual SNS very well. SNS users that aim to collect information use much more the SNS for communication like 'Twitter' and 'Me2day' than other SNS. SNS users that aim to participate in communication through SNS use much more 'Cyworld' that is joined by the most subscriber. And SNS users that aim to interact with other users use much more the SNS for network like 'Facebook' and 'Cyworld'. This tendency can also be seen in the use hours and access times of SNS by SNS use motivations. Meanwhile, the SNS Users that aim to collect information and interact with other users positively rate SNS messages. On the other hand, the SNS Users that aim to participate in communication through SNS negatively rate those. This confirms that SNS use motivations affect SNS users' recognition of SNS messages.

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Examining the Effect of University Student Ambassadors' Characteristics and SNS Information Characteristics on Corporate Promotion (대학생 홍보대사 특성과 SNS 정보특성이 홍보효과에 미치는 영향)

  • Soohaeng Shin;Haejung Yun;Yoonseuk Woo
    • Knowledge Management Research
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    • 제23권4호
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    • pp.295-314
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    • 2022
  • Effectiveness of corporate promotion using SNS will be meaningful from theoretical and practical perspectives. This study attempts to explore the implications of running corporate ambassador programs composed of university students, different from previous studies focused mainly on celebrity influencers. To this end, the research model was generated and the hypotheses were tested by the responses of 287 subjects who received promotional messages from university student ambassadors of a public corporation. Research findings confirmed that ambassador characteristics (intimacy, expertise) had a significant influence on corporate promotion by mediating SNS information characteristics (information provision, information playfulness, and information reliability). Furthermore, it is found that MZ generation perceived the higher intimacy, the higher information playfulness, while the older generation perceived the higher expertise, the higher information reliability. In order to generalize these research findings, further research considering more diverse demographic characteristics is necessary.

A Study on the Effect of SNS Marketing Characheristics on Formation of Hair Shop Image and Visiting Intention (SNS 마케팅 특성이 헤어샵 이미지 형성과 방문의도에 미치는 영향 연구)

  • Kyu-ri Lee;In-Sil Kwak
    • Journal of Digital Policy
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    • 제3권2호
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    • pp.1-14
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    • 2024
  • The purpose of this study was to analyze the effect of SNS marketing characteristics on hair shop image formation and visit intention in the hair beauty industry. SNS marketing is a strategy to carry out marketing activities through interaction with customers, information provision, information trust, and playfulness using modern social media platforms. It was intended to analyze how these characteristics of SNS marketing affect the formation of hair shop images and visit intention to customers in the hair beauty industry. For the study, a total of 307 customers with experience using hair-related SNS were surveyed. The questionnaire included items related to SNS marketing characteristics, hair shop images, and visit intention, and the collected data was statistically analyzed using SPSS 26.0. The results of the research problem were derived by applying analysis methods such as frequency analysis, factor analysis, reliability analysis, correlation analysis, simple regression analysis, multiple regression analysis, and mediated regression analysis. As a result of the study, it was found that information provision, information reliability, playfulness, and interaction, which are characteristics of SNS marketing, have a positive effect on the formation of hair shop images. In addition, it was confirmed that the hair shop image had a positive effect on the intention to visit. In addition, it was found that the hair shop image plays a mediating role between the SNS marketing characteristics and the intention to visit. This provides important insights that can improve image formation and customer visit intention in the hair beauty industry through SNS marketing.

A Study on Marketing Strategies based on SNS Usage Characteristics by Performing Genre (공연장르별 SNS 이용특성에 따른 마케팅전략 연구)

  • Koo, Eun-Ja;Im, Jae-Hee;Kim, Choon-Keun
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • 제17권1호
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    • pp.281-290
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    • 2017
  • This study aims to determine how demographic characteristics and SNS use traits of audiences are different depending on preferred performance types such as pop music concert, musical; play, dancing and ballet. SNS use traits are as follows: duration of SNS use, average number of access to SNS account, average time of SNS use, SNS activity type, motivation for SNS use, preferable type of SNS, annual total number of performance watched, and method to gain performance information. Also, the study was conducted to get significant insights in designing marketing strategy using social network services. The results are as follows. First, the result of examining audience's demographic factors depending on preferred performance type showed meaningful differences in sex, age, marital status, form of family, academic level, job and monthly income of the audiences. Second, SNS use traits of the audiences according to preferred performance genres vary in duration of SNS use, average number of access to SNS account, average time of SNS use, SNS activity type, motivation for SNS use, method to gain performance information. These findings showed that demographic characteristics and SNS use traits needed to be classified more specifically based on genres. Additionally, marketing strategy using performance information, traits of contents and customers' patterns through SNS should be specifically developed based on specified target.

The Moderating Effect of Characteristics of Message and SNS on the Relationship between the Direction of WOM and Consumer Attitude (구전정보방향성과 소비자태도와의 관계에 대한 메시지특성과 SNS특성의 조절효과)

  • Kim, Sung-Soo;Ahn, Tony Donghui
    • Journal of Digital Convergence
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    • 제14권6호
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    • pp.177-186
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    • 2016
  • This study aims to explore the effect of characteristics of eWOM(Word-of-mouth) on consumer attitude in SNS(Social Network Service). The characteristics of WOM were classified into characteristics of message (polarity, verifiability, consensus) and characteristics of SNS (social presence, interaction). Data of 554 samples were collected from the university students of SNS users. The key results showed that the polarity of the WOM has a strong positive effect on consumer's attitude, and the degree of verifiability and consensus has a moderating effect on the polarity-attitude relationship. On the contrary, characteristics of SNS such as social presence and interaction have a direct effect on consumer attitude and have no significant moderating effect on the polarity-attitude relationship. This study provides an academic enhancement in the research of the relationship between the characteristics of WOM and consumer's attitude in the SNS environment. Practical implications are also drawn from these findings.

The Effect of SNS Tourism Information Characteristics on the Determinant Factor of Internet Travel Products Purchase (SNS 여행정보특성이 온라인 여행상품 구매결정요인에 미치는 영향에 관한 연구)

  • Chun, Chang-Suk
    • The Journal of the Korea institute of electronic communication sciences
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    • 제13권1호
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    • pp.119-126
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    • 2018
  • The purpose of this study is to understand the important factor of internet travel product purchase according to the characteristics of SNS tourism information. The characteristics of SNS tourism information perceived by travel product consumers are investigated as four major dimensions; reliability, interest, interaction, and usefulness. 17 items of online travel product purchase are adopted and produced four factors namely; safety, price & cost, customer service and convenience. We confirm that consumer have high importance on reliability consider convenience as most important factor of online travel product purchase. Interest of SNS tourism information have significant relation with price & cost, and Usefulness and Interaction of SNS tourism information have significant relation with customer service of online travel product purchase.