• Title/Summary/Keyword: SME system

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Importance of End User's Feedback Seeking Behavior for Faithful Appropriation of Information Systems in Small and Medium Enterprises (중소기업 환경에서의 합목적적 정보시스템 활용을 위한 최종사용자 피드백 탐색행위의 중요성)

  • Shin, Young-Mee;Lee, Joo-Ryang;Lee, Ho-Geun
    • Asia pacific journal of information systems
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    • v.17 no.4
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    • pp.61-95
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    • 2007
  • Small-and-medium sized enterprises(SMEs) represent quite a large proportion of the industry as a whole in terms of the number of enterprises or employees. However researches on information system so far have focused on large companies, probably because SMEs were not so active in introducing information systems as larger enterprises. SMEs are now increasingly bringing in information systems such as ERP(Enterprise Resource Planning Systems) and some of the companies already entered the stage of ongoing use. Accordingly, researches should deal with the use of information systems by SME s operating under different conditions from large companies. This study examined factors and mechanism inducing faithful appropriation of information systems, in particular integrative systems such as ERP, in view of individuals` active feedback-seeking behavior. There are three factors expected to affect end users` feedback-seeking behavior for faithful appropriation of information systems. They are management support, peer IT champ support, and IT staff support. The main focus of the study is on how these factors affect feedback-seeking behavior and whether the feedback-seeking behavior plays the role of mediator for realizing faithful appropriation of information systems by end users. To examine the research model and the hypotheses, this study employed an empirical method based on a field survey. The survey used measurements mostly employed and verified by previous researches, while some of the measurements had gone through minor modifications for the purpose of the study. The survey respondents are individual employees of SMEs that have been using ERP for one year or longer. To prevent common method bias, Task-Technology Fit items used as the control variable were made to be answered by different respondents. In total, 127 pairs of valid questionnaires were collected and used for the analysis. The PLS(Partial Least Squares) approach to structural equation modeling(PLS-Graph v.3.0) was used as our data analysis strategy because of its ability to model both formative and reflective latent constructs under small-and medium-size samples. The analysis shows Reliability, Construct Validity and Discriminant Validity are appropriate. The path analysis results are as follows; first, the more there is peer IT champ support, the more the end user is likely to show feedback-seeking behavior(path-coefficient=0.230, t=2.28, p<0.05). In other words, if colleagues proficient in information system use recognize the importance of their help, pass on what they have found to be an effective way of using the system or correct others' misuse, ordinary end users will be able to seek feedback on the faithfulness of their appropriation of information system without hesitation, because they know the convenience of getting help. Second, management support encourages ordinary end users to seek more feedback(path-coefficient=0.271, t=3.06, p<0.01) by affecting the end users' perceived value of feedback(path-coefficient=0.401, t=6.01, p<0.01). Management support is far more influential than other factors that when the management of an SME well understands the benefit of ERP, promotes its faithful appropriation and pays attention to employees' satisfaction with the system, employees will make deliberate efforts for faithful appropriation of the system. However, the third factor, IT staff support was found not to be conducive to feedback-seeking behavior from end users(path-coefficient=0.174, t=1.83). This is partly attributable to the fundamental reason that there is little support for end users from IT staff in SMEs. Even when IT staff provides support, end users may find it less important than that from coworkers more familiar with the end users' job. Meanwhile, the more end users seek feedback and attempt to find ways of faithful appropriation of information systems, the more likely the users will be able to deploy the system according to the purpose the system was originally meant for(path-coefficient=0.35, t=2.88, p<0.01). Finally, the mediation effect analysis confirmed the mediation effect of feedback-seeking behavior. By confirming the mediation effect of feedback-seeking behavior, this study draws attention to the importance of feedback-seeking behavior that has long been overlooked in research about information system use. This study also explores the factors that promote feedback-seeking behavior which in result could affect end user`s faithful appropriation of information systems. In addition, this study provides insight about which inducements or resources SMEs should offer to promote individual users' feedback-seeking behavior when formal and sufficient support from IT staff or an outside information system provider is hardly expected. As the study results show, under the business environment of SMEs, help from skilled colleagues and the management plays a critical role. Therefore, SMEs should seriously consider how to utilize skilled peer information system users, while the management should pay keen attention to end users and support them to make the most of information systems.

The Importance Analysis on SME's ERP System Introduction Factors (중소기업의 ERP 시스템 도입요인에 대한 중요도 분석)

  • Oh, Sang-Kweon;Yi, Seon-Gyu
    • The Journal of the Korea Contents Association
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    • v.15 no.4
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    • pp.490-499
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    • 2015
  • In this study, for the introduction factors of ERP system suggested in the prior study, I analyzed the importance of each introduction factor by using Delphi methodology and AHP. As a result of analysing the importance of the introduction factors of the 1st layer, the supplier factor was analyzed to be the most important factor among innovation factor, information technology factor, the user factor, the supplier factor, and in the weight analysis on the 2nd layer considering the importance of 1st layer, the standard work model of the supplier factor was a suitable factor, and the CEO participation factor(.086) was analyzed as the second most important introduction factor. These analysis results enable to determine that domestic Small & Medium enterprises' position hope to introduce by selecting a system in which the company characteristics and management strategies are applied well, because they should operate an ERP system that has already been developed, and in this course, the participation of CEO was also found to be a very important factor.

The Effect of Technical Innovation Competence of Small and Medium-sized Manufacturing Companies on Corporate Performance: Focusing on the Mediating Effect of Entrepreneurship (중소 제조기업의 기술혁신역량이 기업성과에 미치는 영향: 기업가정신의 매개효과를 중심으로)

  • Seo, Sunyoung;Yoon, Sunjung;Seo, Jonghyen
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.45 no.1
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    • pp.20-30
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    • 2022
  • In this study, in order to confirm the relationship between technical innovation competence and corporate performance, the effect of technical innovation competence of small and medium-sized manufacturing companies on corporate performance was identified, and entrepreneurship, which plays a role as a driving force in triggering technical innovation competence, was analyzed to determine whether there is a mediating effect between them. To conduct the research, first, the research model was established by examining previous studies on technical innovation competence, entrepreneurship, and corporate performance. Second, an on-line and offline survey was conducted for employees in companies after constructing a questionnaire that can verify the hypothesis suitable for the research model. Third, the hypothesis was verified by performing validity and reliability analysis, correlation analysis, and regression analysis using a statistical program. Results of this study, first, it was found that R&D competence and technology innovation system, which are elements of technical innovation competence, had a significant effect on financial performance, and technology innovation system and technology accumulation capacity, had a significant effect on non-financial performance. Second, it was analyzed that entrepreneurship has a mediating effect in both R&D capability, technological innovation system and technology accumulation capability, which are elements of technical innovation capability, and financial and non-financial performance, elements of corporate performance.

The Empirical Study on Relationship among SME's Characteristics, Growing Pains and Firm's Performances (중소벤처기업의 특성과 성장통, 경영성과와의 관계에 관한 실증연구)

  • Kim, Byeong Nyeon;Yang, Dong Woo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.9 no.3
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    • pp.75-88
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    • 2014
  • The purpose of this research is to provide the indication on policy for the SME that are going through the Growing Pains by analyzing the cause of the Growing Pains and the effect that it causes to the company performance. By measured the extent of the growing pains in entrepreneurial companies, 8 of the 20 companies surveyed companies indicate that some very significant problems exist within the organization and the other 12 companies indicate some organizational problems require attention. As a result of correlation between company performance and Growing Pains that analyzed by using CAGR(Compound Annual Growth Rate), we have arrived at the conclusion that they are oppositely related. We have conducted the regression coefficient in order to analyze the factors that are affecting the Growing Pains and we have discovered that Leadership and work performance capability of CEO, Company's structure capability and Company's cultural strength have a meaningful relation out of 7 Factors that were used for regression coefficient. Only, CEO's work performance is analyzed to worsen the Growing Pains that, for enterprises at the certain growing stage it is needed to establish an administrative system instead of relying on CEO. Also CEO's strong leadership play which relate to administrative capacity, forming reasonable organizational structure, customer oriented mind and Company's culture that are developed with sense of responsibility reduce Growing Pains according to a research.

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The Effect of Organizational Culture and Job Environment Characteristics Perceived by Organization Members on Job Satisfaction

  • Kim, Moon Jun
    • International Journal of Internet, Broadcasting and Communication
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    • v.12 no.4
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    • pp.156-165
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    • 2020
  • We study empirically analyzed the final 216 copies of the responses from SME organization members in Seoul and Gyeonggi regions using statistical programs of SPSS24.0 and AMOS 24.0. In other words, the effect of job satisfaction on the organizational culture and job environment characteristics perceived by members of the organization, and the relationship between job satisfaction and job performance is shown as follows. First, the organizational culture of consensus, development, hierarchy, and rationality was statistically significant in job satisfaction. Therefore, the hypothetical one-man organizational culture was adopted by showing a positive (+) effect on job satisfaction. Second, job environment characteristics such as autonomy in job performance, compensation system, physical environment, and human environment had a positive effect on job satisfaction. That is, the job environment characteristics of hypothesis 2 were adopted as a positive (+) influence relationship on organizational satisfaction. Third, job satisfaction was expressed as a positive (+) influence relationship with job performance, so hypothesis 3 was adopted. As a result of this study, the higher the organizational member's perception of organizational culture and job environment characteristics is, the higher the job satisfaction is, and the improvement in job satisfaction is meaningful in that it provides theoretical and practical implications that indicate job performance.

Design of Programmable Logic Controller and I/O Expansions

  • Gulpanich, Suphan;Numsomran, Ajin;Roengruen, Prapas;Kongratana, Viriya;Tirasesth, Kitti
    • 제어로봇시스템학회:학술대회논문집
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    • 2005.06a
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    • pp.1107-1111
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    • 2005
  • This paper presents a design of Programmable logic Controllers which are well known for a long time that can be applied to be a controller for an automatic machine in industries. However, most of them have been imported from oversea country. This research focuses on the development of PLC by KMITL staff. This PLC system is consists of CPU unit, Digital I/O RTU unit, ANALOG RTU unit. The implementation of the CPU scan time and I/O refresh are principle to PLC. In this article, there are many benefits to industries especially in order to support SME that can use local technology. Therefore, we can apply this research to the manufacturing process in Thailand for the future.

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What makes Korean SMEs adopt Smart Factory initiative? : Empirical evidence from Korean manufacturing SMEs (한국 중소 기업의 스마트 공장 사업 참여 요인에 대한 실증 분석)

  • Lee, Tae-jin;Kim, Young-Jun
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2017.07a
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    • pp.190-193
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    • 2017
  • 인더스트리 4.0 또는 4차 산업 혁명이 큰 화두이고, 그 중심에 제조업의 스마트 공장으로의 변화는 필수불가결의 현상으로 이해되고 있는 상황이다. 이에 한국 정부에서는 스마트공장 보급 사업을 활발하게 추진하여 한국 내 중소기업을 대상으로 스마트 공장 관련 기술을 확산하고자 노력하고 있다. 하지만, 여전히 많은 기업들은 스마트 공장 구축 사업을 받아들이려는 의지가 부족하고 자발적으로 받아들이지 않고 있어, 정부의 사업 확대에 어려움을 가지고 있다. 따라서 스마트 공장 보급 사업을 확대하고 한국 제조업의 경쟁력을 강화를 도모하는데 있어서 과연 어떤 요인이 중소기업들로 하여금 정부의 스마트 공장 관련 사업에 참여하여 관련 기술을 받아들이고, 기업에 적용하게 되는지 분석은 중요한 의미를 가질 것이다. 본 연구는 지난 2년간 스마트 공장 관련 기술을 도입한 기업을 대상으로 한 실증 연구를 통해서 실증 연구를 통해서 스마트 공장 관련 기술의 수용을 위한 중요한 요인이 무엇인지 검증하고, 향후 스마트 공장 관련 기술의 보급 확산을 위한 정책 결정과 사업 추진에 효율적인 추진 방향을 제시하고자 한다.

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The Financial Performance of Korean Manufacturing SMEs: Influence of Human Resources Management

  • KHAN, Umair;ZHANG, Yongan;SALIK, Madiha
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.599-611
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    • 2020
  • The purpose of this study is to explore and empirically analyze the factors affecting the financial performance of Korean small- and medium-sized manufacturing companies, which are relatively insufficiently researched, in terms of human resource management (HRM). In particular, this study intends to examine the human resource management activities focusing on the individual influences of workers' attitudes on systems and policies as well as jobs and organizations. This study reviews previous research and discussions on the human resource management system, as well as the organization and job-related attitudes and financial performance of workers, for the formulation of two hypotheses. Among the HCCP data, the hypothesis was verified through reliability and correlation analysis and stepwise multiple regression analysis for small- and medium-sized manufacturing enterprises. The results show, firstly, that human resource systems and systems have the same effect, but there were differences in the degree of impact. Secondly, job satisfaction has a statistically significant influence on financial performance. Lastly, all worker/employee attitude determinants are statistically significant for both job satisfaction and organizational commitment. HRM, previously relatively overlooked, provided theoretical and practical implications by demonstrating the direct impact on financial performance and the impact of individual human resource management systems and policies.

Electrical Insulation Characteristics of HTS SMES (고온초전도 SMES의 절연특성)

  • Cheon Hyeon-Gweon;Choi Jae-Hyeong;Kwag Dong-Soon;Kim Hae-Jong;Seong Ki-Chul;Yun Mun-Soo;Kim Sang-Hyun
    • Journal of the Korean Institute of Electrical and Electronic Material Engineers
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    • v.19 no.6
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    • pp.574-578
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    • 2006
  • Toward the practical applications, on operation of conduction-cooled HTS SMES at temperatures well below 77 K should be investigated, in order to take advantage of a greater critical current density of HTS and considerably reduce the size and weight of the system. Recently, research and development concerning application of the conduction-cooled HTS SMES that is easily movement are actively progressing in Korea. Electrical insulation under cryogenic temperature is a key and an important element in the application of this apparatus. Using multi wrapped copper by Polyimide film for HTS SMES, the breakdown characteristics of models for turn-to-turn, that is surface contact model, were investigated under ac and impulse voltage at 77 K. A material that is Polyimide film (Kapton) 0.025 mm thickness is used for multi wrapping of the electrode. Statistical analysis of the results using Weibull distribution to examine the wrapping number effects on breakdown voltage under at and impulse voltage in $LN_2$ was carried.

Improvement of the R & D System on IT SME's by the Government (정부의 IT중소기업 기술개발 출연제도 개선 방안)

  • 송학현;최세하;윤병민;김윤호
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2004.05b
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    • pp.33-36
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    • 2004
  • Ministry of Information and Communication(MIC) have operated R & D Program by Informatization fund from later 1980. In according to the MIC, Institute of Information Technology Assessment (IITA) have worked for IT Small and medium size company's R & D on the If Industry competition program and Excellent Information Technology Program. these Program output is very interesting. These Program have some problem in management, poor performance analysis skill and had not diverse data. But for the IT industry and company, these program is very good opportunity. So, this paper suggestion the advanced systems.

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