• Journal of Distribution Science
• /
• v.20 no.8
• /
• pp.33-46
• /
• 2022

Purpose: This study aims to understand the impact of e-commerce's advantage among SME's digital channel in Malaysia. To achieve the objective, this study used Technology, Organization, Environment (TOE) framework, Diffusion of Innovation (DOI) theory and Resource-Based View (RBV) theory. Research design, data and methodology: This study is quantitative method involve 195 SMEs online business in Malaysia. The integrated framework highlights the conceptual insight in multidimensional technology context (i.e. relative advantage, compatibility, and complexity); organizational context (i.e. top management support, innovation capability, branding capability, market-sensing capability, and human and organization capability); and environmental context (i.e. government support and supplier pressure). Results: The findings revealed that complexity, branding capability, human and organization capability, government support, and supplier pressure have significant positive relationship with e-commerce advantage. Meanwhile, relative advantage, compatibility, innovation capability, and market-sensing capability have significant negative relationship with e-commerce advantage. However, top management support has found no significant relationship with e-commerce advantage. Conclusions: The extended theoretical framework dimension improves existing knowledge on e-commerce advantage as well as the prospect of SMEs digital channel.

• Korean Management Science Review
• /
• v.29 no.3
• /
• pp.169-182
• /
• 2012

This study examines the co-evolutionary process between open innovation and firms' absorptive capacity. The effects of open innovation can be maximized through the capacity to absorb the knowledge from the external sources such as universities, government-support research institute, and private R&D centers. This study used data of STEPI technology innovation survey conducted at 2002, 2005, and 2008 (3 points measures). The data were analyzed through a structural equation model. Results suggest that open innovation at t0 point influences positively the absorptive capacity at t1 point, which subsequently enhances the intention of open innovation at t2 point. This result suggests the existence of co-evolutionary process between open innovation and firms' absorptive capacity. When knowledge comes from universities, the co-evolution has sustained; whereas when knowledge comes from private firms' R&D centers, the co-evolution has not effected. Theoretical and practical implications are discussed.

• Korea Trade Review
• /
• v.42 no.5
• /
• pp.93-112
• /
• 2017

The purpose of this study is to analyze the effects of FTA information learning in export SMEs. Therefore, this study has constructed an integrated model including the moderating effects of FTA information learning on the of export performance in SME. The relationship between SMEs' localization strategy, product innovation capacity, and FTA information learning was linked to export performance, and an empirical analysis was conducted on 195 export SMEs. The path analysis was performed using the structural equation model(SEM), and six hypotheses including the control effect were tested. As a result, the localization strategy of SMEs positively influenced product innovation capacity. On the other hand, FTA information learning did not show significant results. Product innovation capacity and FTA information learning as an antecedents showed significant results in terms of export performance. In the moderated effects analysis, the moderated effect between the localization strategy and FTA information learning did not show significant effect on the product innovation capacity. Whereas the moderated effect between the product innovation capacity and the FTA information learning significant influence on the export performance of SMEs.

• The Journal of Asian Finance, Economics and Business
• /
• v.9 no.3
• /
• pp.245-256
• /
• 2022

During the COVID-19 pandemic, several studies focused on financial programs and SMEs' performance, but research on the relationship between non-financial programs, resilience, and SMEs' performance is still sparse. This study fills the gap by analyzing the role of local government in increasing SME resilience and performance by purchasing products (through civil servants) from SMEs and by facilitating online training to SMEs. This study also investigates the role of the local government in strengthening the relationship between resilience and SME performance. Data was collected using an online questionnaire distributed to SMEs in Malang Regency. As many as 410 questionnaires were received and eligible for statistical analysis using WarpPLS. The results show that resilience is positively and significantly related to the performance of SMEs. The local government programs have been proven to improve SME performance directly and indirectly through resilience. Local government programs are not proven to strengthen the relationship between resilience and the performance of SMEs, indicating that the role of government in developing countries such as Indonesia is more appropriate to be "rowing rather than steering" not "steering rather than rowing".

• Journal of Technology Innovation
• /
• v.14 no.1
• /
• pp.119-146
• /
• 2006

This paper attempts to identify variables which affect Korean technology innovation-driven SMEs' performance in comparison with IT and BT industries. Technology development strategy, marketing capability, intellectual capital managerial ability are included to generate variables for the empirical research. The results of this study show that technology development strategy, marketing capability, intellectual capital managerial ability influence on the sales growth of technology-based SME in IT and BT industries. It also discusses some implications of Korean technology innovation-driven SMEs' strategy and management.

• 한국디지털정책학회:학술대회논문집
• /
• 2004.05a
• /
• pp.421-435
• /
• 2004

This paper explores the applicability of traditional TAM and DOT to multi-level adoption (first level and second level adoption) process occurring within an organizational context. This paper identifies existing gaps in traditional innovation adoption models and concludes that a new framework is required. A new hybrid theoretical framework is developed which combines insights from organizational-level research on technology implementation with constructs from traditional innovation adoption models.

• Journal of the Korea Safety Management & Science
• /
• v.21 no.3
• /
• pp.1-9
• /
• 2019

The Industrial Innovation Movement, based on win-win cooperation with SMEs, is a structure that enables suppliers who have struggled with corporate growth through productivity innovation due to poor manufacturing environment and lack of innovation. To this end, consultants and technical experts will support production innovation activities to improve production methods and improve productivity through process and management consulting. The purpose of this study was to explore the driving factors of the industrial innovation movement to improve the corporate ecosystem by improving the productivity of SMEs using modified IPA. The research results are as follows. First, in order to revitalize the Industrial Innovation Movement, the CEO-related elements of the participating companies should be maintained and strengthened. The motivation, education support, innovation organizational culture, the establishment of an innovation promotion system requires centralization of efforts for improvement. Second, in order to revitalize the Industrial Innovation Movement, the consultant's ability to analyze problems and suggest alternatives should be continuously strengthened. Third, in terms of the Central Promotion Headquarters, it was found that the Industrial Innovation Movement would be successful if the public information, industrial inspection for benchmarking, and provision of various information to support innovation activities were urgently improved.

• Asian Journal of Innovation and Policy
• /
• v.4 no.2
• /
• pp.217-241
• /
• 2015

This paper, based on two engineering industry SME case studies, traces the origin and process of technological innovations enabling the development and introduction of new products leading to market expansion and enterprise growth. The study throws light on how entrepreneurs played a decisive role in recognizing market opportunities, building up crucial in-house technological capability, supplementing it with appropriate external assistance, to carry out technological innovations. A constant interaction with its customers is in-built into the system. As a result, the SMEs could achieve successful product innovations leading to their gradual growth, over time. Finally, based on the observations and inferences derived out of the two cases, a theoretical construct of the growth of innovation in SMEs is postulated. This is done linking the three stages of their development: (i) start-up and stabilizing, (ii) building up technological capability and implementing innovations; and (iii) opening up of new markets resulting in firm growth.

• Journal of Information Technology Applications and Management
• /
• v.17 no.3
• /
• pp.25-41
• /
• 2010

F&B(food and beverage) in accommodation industry is a key service that determine the satisfaction of customers in tourism industry. As the importance of the management of quality gets increasingly highlighted in service industry, the innovation in the management of service quality and satisfaction in tourism industry is gaining high attention. In this research, we focused on the improvement and innovation of the management of procurement process for F&B service based on the smart use of information technology. A case and scenario analysis of the improvements in the management of procurement process is performed focusing on a medium-size accommodation business. Future opportunities and potential of further IT-based innovation is discussed.

• The Journal of Asian Finance, Economics and Business
• /
• v.7 no.10
• /
• pp.959-968
• /
• 2020

Research underlined that Small and Medium Enterprises' performance is enhanced by different types of innovation capabilities. This research tends to present a comprehensive model to explain the relationship between innovation capabilities and SMEs' financial and operational performance. Specifically, this study tends to achieve three objectives: explores the set of product, process, organizational and marketing innovation capabilities possessed by owners/managers of SMEs and their impact on Chinese manufacturing SMEs' operational and financial performance dimensions, identify the determinants of innovation capabilities, and determine the contextual factors that moderate innovation capabilities and SMEs' performance. This research employed a qualitative research method using in-depth interviews with eight owners/managers of Chinese manufacturing SMEs. Research findings revealed that product and marketing innovation capabilities have a significant impact on SMEs' financial performance while process and organizational innovation capabilities positively influence SMEs' operational performance. The major determinants of innovation capabilities involved availability of sufficient organizational resources, entrepreneurial orientation, knowledge development and external networks. The contextual moderating factors on the relationship between innovation capabilities and SMEs' performance involved internal factors which are: SME size, SMEs' owner/manager work experience, entrepreneurial mindset; and external factors: market dynamism and cooperation strategies. This paper ends by drawing some concluding remarks and proposing future research avenues.