• Journal of Korea Multimedia Society
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• v.7 no.3
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• pp.399-407
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• 2004

As the number of IP-users are increasing, it is getting so important for service providers to check the state of the current Internet and their service quality by measuring the traffic quality. We describe a general concept of measurement architecture and internet QoS (Quality of Service) parameters, and we review measurement tools. To meet these requirements, we design and implement the Internet traffic management system.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.28 no.5B
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• pp.435-447
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• 2003

Current existing network dimensioning method simply relies on long-time measurement data or uses average traffic characteristics of users. In this paper, we propose an efficient network dimensioning method for DiffServ over MPLS networks. First, User's SLA information is distributed from edge nodes to core nodes according to the proposed algorithm. Then at each link, class-based capacity planning is performed. For capacity planning, we proposed sets of network design parameters for DiffServ classes and bandwidth allocation schemes that are most suitable for each class. We have developed a DiffServ over MPLS network design tool using the proposed method. Simulation results show that our proposed method is able to design efficiently the required class link resources.

• Journal of Information Technology Services
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• v.8 no.4
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• pp.17-40
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• 2009

This study is to guide to estimate service quality on ITSM operation based on ITIL(IT Infrastructure Library). ITIL v2 and v3 provide how to integrate framework of IT service and business process. It is widely used as ITSM operation base. As a latest IT trend, ITSM covers Hardware, Software, SaaS, Network, Call center, Helpdesk, ASP portal and IT operation. Servicedesk is selected as target area where valid sampling is addressable and service change is rapid. Traditional Helpdesk was focusing on technical support to solve internal IT issues passively. But it was evolved into Service Desk which focus in process and provide integrated service from customer's business view point preventively and proactively. Accordingly outsourcing types business are normally performed by group of professional capability. Service quality is measured under the SLA(Service Level Agreement). This study utilized SERVQUAL model as service quality measuring tool developed by Parasuraman, Zeitaml and Berry to find critical factors to satisfy customer. And test was processed regarding effectiveness of IT organization and customer view point thru sampling. Though valid parameters can be changed by ITSM areas under the SERVQUAL models, they naturally can be accepted as a index of service quality measurement after sampling test with acceptable significance. And I recommend to follow this study as a preparation before official SLA.

• Review of Korea Contents Association
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• v.17 no.2
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• pp.14-24
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• 2019

• Journal of Digital Contents Society
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• v.18 no.1
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• pp.167-173
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• 2017

As the increasing use of the cloud computing, virtualization technology have been combined and applied a variety of requirements. Cloud computing has the advantage that the support computing resource by a flexible and scalable to users as they want and it utilized in a variety of distributed computing. To do this, it is especially important to ensure the stability of the cloud computing. In this paper, we analyzed a variety of component measurement using open-source tools for ensuring the performance of the system on the education system to build cloud testbed environment. And we extract the performance that may affect the virtualization environment from processor, memory, cache, network, etc on each of the host machine(Host Machine) and a virtual machine (Virtual Machine). Using this result, we can clearly grasp the state of the system and also it is possible to quickly diagnose the problem. Furthermore, the cloud computing can be guaranteed the SLA(Service Level Agreement).

• Journal of the Korean Society for Precision Engineering
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• v.16 no.12
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• pp.7-13
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• 1999

The potential for growth and the future impact of Rapid Prototyping that it will have on the product development cycle are enormous. Since making tools, precedes making parts, Rapid Tooling becomes widely used in automobile, aerospace, electronic, and other industries. In this study, master models formed by Rapid Prototyping of Stereolithography have been applied for vacuum casting to obtain silicone patterns which have transformed into epoxy models. The epoxy models have been measured to check dimension errors, and tested their functions. These checking and measurement have provided information on plastic injection possibilities and data for die design, Temporary die making with the materials of Aluminum/Epoxy and powder injection metal (PIM) has also been discussed in terms of hardness, surface roughness, and SEM microstructures.

• Journal of Korea Multimedia Society
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• v.20 no.7
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• pp.1030-1037
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• 2017

Traffic flows of real-time multimedia services such as Internet phone and IPTV are bounded on the end-to-end delay. Packets violating their delay limits will be dropped at a router because of not useful anymore. Service providers promise the quality of their providing services in terms of SLA(Service Level Agreement), and they, especially, have to guarantee the packet loss rates listed in the SLA. This paper is about a method to guarantee the required packet loss rate of each traffic flow keeping the high network resource utilization as well. In details, it assures the required loss rate by adjusting adaptively the timestamps of packets of the flow according to the difference between the required and measured loss rates in the lossy Weighted Fair Queuing(WFQ) scheduler. The proposed method is expected to be highly applicable because of assuring the packet loss rates regardless of the fluctuations of offered traffic load in terms of quality of services and statistical characteristics.

• Journal of Digital Convergence
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• v.10 no.8
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• pp.39-44
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• 2012

The objective of this paper is to provide the conceptual selection framework of SLA metrics to maximize the operation efficiency and satisfaction of IT outsourcing and how to select most efficient auto service call center and system. With these metrics, both customers and service providers can measure service performance of IT outsourcing service. Hence, it is expected to boost operation efficiency and customers' satisfaction. In that sense, this study gives the value to both outsourcing and outsourced companies through suggesting the proper SLA metrics selection framework which provides the standards of service performance measurement and the management of IT outsourcing service in accordance with their business strategy quantitatively and qualitatively. Also we perform a survey for two customers in real business to prove the logicality of this selection framework is working and to find out relationship between SLA practice and customers' satisfaction while they outsource their IT service.

• Journal of Life Science
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• v.8 no.5
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• pp.492-496
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• 1998

Intact measurement of leaf water content was attempted using the transmission of beta radiation. Prior to the experiments, two tested plants, rice and soybean, were grown in 1/5000a wagner pot. The moisure ratio of plant leaves were measured with the beta radiation transmission method using a G-M detector and $^{99}$ Tc as the beta ray sou-rce. Beta radiation transmission showed a tendancy to increase with the passage of time after leaf cutting. However, it showed a tendancy to decrease with water supply for the lack of water. A positive correlation was found between the leaf water content and beta radiation transmission. The mutiple regression analysis about leaf water content was obtained that the coefficient of partial regression for beta radiation transmission was much higher(rice; -0.863, soybean; -0.904) than that for specific leaf area(rice; 0.007, soybean: 0.004).

• Journal of Communications and Networks
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• v.15 no.3
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• pp.301-311
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• 2013

This paper proposes a policy-based quality of service (QoS) management framework for adaptive routing decisions. We present an approach considering interior gateway protocol (IGP) for path discovery mechanisms and QoS-aware policies for configuring the network elements. The integration of the aforementioned modules into this policy-based network management (PBNM) system is demonstrated by conducting experiments in a real environment, the hellenic public administration network SYZEFXIS. These experiments combine different traffic conditioning mechanisms through event detectors, consider IP service level agreement mechanisms that interoperate with the PBNM system and analyze the enforcement of IGP and QoS policies. Finally, validation and measurement tools are used to prove the efficiency of this framework. It is shown that this architecture offers significantly increased performance and learning capabilities, while the PBNM system achieves adaptive QoS routing through automated configuration considering the avoidance of suboptimal routing issues or under-performance conditions of the network entities.