• Title/Summary/Keyword: SATISFACTION LEVEL

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The Study on Factors Affecting the Satisfaction of Clinic and Hospital CEOs on Affiliation with Large Size Hospitals (대형병원과의 협력관계를 맺고 있는 병.의원 경영자의 협력만족도에 영향을 미치는 요인에 관한 연구 - 수도권소재 3개 대학과 협력관계를 맺고 있는 병의원을 중심으로 -)

  • Kim, Yang-Kyun;Cho, Chul-Ho;Goh, In-Ho
    • Health Policy and Management
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    • v.16 no.3
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    • pp.86-106
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    • 2006
  • The purpose of the study is 1) to explore clinic and hospital CEOs' satisfaction and expectation level on the affiliation with the larger size teaching hospitals, 2) to find the factors influencing the satisfaction and expectation level on the affiliation with the large hospitals. Data for analysis was collected to use self-administrative structured questionnaire on 335 CEOs of small or middle sized clinics and hospitals affiliated with large sized teaching hospitals located in Seoul and Kyung Ki Province. For the study, the researchers develop the constructs for questions on the satisfaction and the expectation of the affiliation, the attitude, knowledge on the affiliation, previous relationship of the affiliation, and selection guideline of the affiliation with exploratory factor analysis and reliability test. Through the confirmative factor analysis using AMOS 4, the researchers develop constructs based on exact relationship between constructs and questions. CEOs' expressive and unexpressive satisfaction level are 2.54 of 5 point(38.5 of 100) and 2.78 of 5 point(44.5 of 100), and the expressive and unexpressive expectation level are 2.77 of 5 point(44.3) and 3.16 of 5 point(54.0). These levels are relatively row for importance of affiliation. Expectation levels do not influence satisfaction levels. Attitude of affiliation influences expressive expectation and unexpressive satisfaction, reason for affiliation unexpressive satisfaction, and previous relationship to affiliated hospitals influence both of expressive and unexpressive satisfaction. The expressive expectation level and the expressive satisfaction level influence unexpressive expectation and unexpressive satisfaction, respectively. There is cognitive dissonance between expectation and satisfaction, therefore numbers of affiliation might be smaller or weaker in the future than present time. Many CEOs feel environmental press such as competition and the press of health insurance, but they might not think affiliation is best solution. Therefore, large hospitals try to give affiliated clinics and hospitals practical benefits to increase satisfaction and expectation levels, and they need to new affiliation form such as joint venture and joint ownership. The expectation and the satisfaction level was influenced by CEOs' gender, type of health service facilities, distances between the affiliated facility and the large mother hospital, and reason for affiliation.

A Study on the Effect of Students' Pre-motivation and Class Related Factors on Class Evaluation in e-Learning (e-러닝에서 학습자의 사전동기와 수강관련 요인이 강의평가에 미치는 영향에 관한 연구)

  • Hwang, In-Soo
    • Journal of Information Technology Applications and Management
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    • v.15 no.2
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    • pp.33-49
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    • 2008
  • The purpose of this study is to find student factors associated with the students' evaluation of university teaching, and to provide a meaningful reference to policy-making of teaching evaluation. Based on the surveyed questionnaires from 232 students who participated in e-learning course. in combination with applying descriptive statistics, this study analyzes (1) the influences of students' pre-motivation level of student based-on ARCS theory on class satisfaction, (2) the influences of students' grade, attendance, and class involvement on class satisfaction, and (3) the influences of e-learning experience on students' pre-motivation level and class satisfaction. Result of this study shows that: (1) students' pre-motivation level including Attention(A), Relevance(R), Confidence(C), and Satisfaction(S) is positively correlated to students' evaluation for teaching, (2) students' grade, attendance. and class involvement are positively correlated to students' evaluation for teaching, and (3) students' e-learning experience is not related with students' pre-motivation level, whereas it is related with class satisfaction.

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A Study on the Influential factors on Visitors' Satisfaction Level in Exhibition Space - Focused on the Seoul living Design Fair 2006 - (전시 공간 디자인이 관람객 만족도에 미치는 영향에 관한 연구 - Seoul Living Design Fair 2006을 중심으로 -)

  • Choi, Jin-Hwa;Yoon, Ji-Young
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2006.11a
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    • pp.49-53
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    • 2006
  • This study started from the premise that the satisfaction of visitors in large-scaled design-related fair has co-relation with the environmental and contextual factors such as contents, lighting, the number and location of rest area, crowdedness, ventilation and circulation. The research was made in Seoul Living Design Fair 2006. 109 samples from 138 who answered to the questionnaire with likert-scaled and open questions were selected for the data, which were statistically analyzed through SPSS 12.0 program to explore the co-relation between the environmental factors and the satisfaction level of visitors. The findings showed that overall satisfaction level was In the middle of the scale, which means satisfied nor unsatisfied. Even though the visitors had difficulties In circulation and showed various types in circulation. It can be concluded that the main factors should be considered to achieve higher satisfaction level and provide better environment in the large-scaled fair.

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An Exploratory Study on Institutional Commitment of C-University Students (C대학교 대학생의 대학 몰입에 관한 탐색적 논의)

  • Yoon, Ji-Won;Lee, Ha-Jeong;Park, Mee-Ra
    • The Journal of the Korea Contents Association
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    • v.21 no.8
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    • pp.213-220
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    • 2021
  • The purpose of this study is to pave the way to promote the institutional commitment of the students enrolled by identifying the factors that affects on their institutional commitment. The data collection was conducted starting from November 19, 2020 until November 26, 2020 by using online questionnaires and 220 participants were from C-university students in Chang-won, Kyung-nam Province. As a result of analysis, the average score for institutional commitment was 3.30, the average level of satisfaction of university life was 3.62, the cultural climate was 3.39 and the level of satisfaction for extracurricular program was 3.48, which was in high range. Institutional commitment has a positive correlation between the level of satisfaction of university life, the level of satisfaction for extracurricular programs(p<.001). The most critical factor that affects the institutional commitment was the level of satisfaction of university life and the level of satisfaction for extracurricular programs, the cultural climate in order. The result can be interpreted that institutional commitment is influenced by students' major and the level of satisfaction of university life and the level of satisfaction for extracurricular programs, and the level of satisfaction of university life has relatively high level of influence out of other factors, indicating that the effort to improve the institutional commitment of the students is needed at the collegiate level.

An Empirical Study on the Relationship of Justice, Pay Level Satisfaction and Pay System (공정성 요인, 임금수준 만족 그리고 임금제도에 관한 실증연구)

  • Lee, Jung-Gil;lee, Kwang-Hee
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.39 no.3
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    • pp.118-128
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    • 2016
  • The purpose of this study is to verify the role of moderating effect of pay system on the relation between organizational justice and employee's pay level satisfaction. By default, it would be a justice find out a positive impact on pay levels satisfaction members feel. It will examine the mediating effect of the wage system the main purpose of this study is to prove their relationship. A survey was conducted to examine the role of moderating effect of pay system on the responses of 218 employees. sex, education, status, and service type were chosen as control variable, and the regression model which treated the distributive justice and procedural justice as independent variable was set. A pay system was supposed as moderating variable of the relation between organizational justice and pay level satisfaction, In addition the pay system have a dummy variable (if pay system is lower than the average, pay system is 0, else pay system is 1). The result showed that the relation of organizational justice and pay level satisfaction are significantly unique. This means that pay system moderates the relation of organizational justice and pay level satisfaction. These results are different from the prior researches which had treated pay system as mediative variable of organizational justice and pay level satisfaction. This difference may be from the property of attitude variable. For example, pay satisfaction is individual-based attitude. Moreover, organizational committment has the instrumentality for future reward, while pay satisfaction does not. The future study should consider the properties of these variables and other employee's attitude variables.

A Study on the User's Behavior and Satisfaction Level of a Neighborhood Parks in Gwang-Ju City (광주광역시 근린공원의 이용실태 및 만족도 평가연구)

  • Kim, Hee-Woo
    • Journal of the Korean Institute of Landscape Architecture
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    • v.35 no.4
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    • pp.16-31
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    • 2007
  • This study is aimed at classifying different types of parks in Gwang-Ju city and providing efficient Planning and guidelines to satisfy the needs of park users. The first stage of this study was accomplished by site surveys of neighborhood parks in Gwang-Ju where park types, locations, neighboring conditions, park layout, and other physical environments were surveyed for the specific status of parks. With those basic data, urban neighborhood park types were classified into different categories: 1) urban neighborhood parks; 2) riverside neighborhood parks; and 3) natural(mountain side) neighborhood parks. For the second stage of this study, behavior patterns and satisfaction were investigated to provide empirical data on the relationship between the physical environment and human behavior. The main findings of this study can be summarized as follows: 1. The highest level of satisfaction for the users of urban neighborhood parks in Gwang-Ju city is the accessibility of the parks which are small but located in neighborhoods, The users tend to visit the nearby parks regardless of size. 2. The users have relatively high levels of satisfaction for urban neighborhood parks which have a lot of green zones or park facilities. Therefore, the park planner should consider the natural environment in the park area and should reconsider the type of park in the planning process. 3. The different types of urban neighborhood parks in Gwang-Ju city do not affect the level of satisfaction and the motivation of park visits. However, the accessibility of the parks is the most important factors of users' satisfaction regardless of the type of the park. 4. The level of user satisfaction for all of the urban neighborhood parks in Gwang-Ju city indicates that the users have a relatively low level of satisfaction. Especially, 26.2% of the users have a high level of dissatisfaction. The new parks, which have recently been developed, have a higher level of satisfaction than the old parks which have a lack of facilities, insufficient maintenance, and poor management planning in the park. 5. As a result of factor analysis, all city neighborhood parks showed a similar tendency with urban type parks, but showed a tendency that was different from the other park types.

Study on the Effect of Individual and Job-Level Satisfaction by Generation on Turnover Intention : Focusing on the Mediating Effect of Workplace Satisfaction (세대별 개인·직무차원 만족이 이직의사에 미치는 영향 - 직장(일자리) 만족의 매개효과를 중심으로 -)

  • Kichan Kim;Sinchul Jang
    • Journal of Practical Engineering Education
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    • v.15 no.1
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    • pp.155-167
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    • 2023
  • Turnover is an important topic in the labor market, and recently, while various generations work together, it is difficult to manage the organization due to friction between generations. The purpose of this study is to analyze the mediating role of workplace satisfaction in the relationship between personal-level variables (future prospects, life satisfaction) and job-level variables (major-job level, job satisfaction) by generation on intention to leave. To this end, the 22nd Korea Labor Panel Survey was used to select related variables, and the mediating effect was analyzed using SPSS. The main results are as follows. First, it was found that workplace satisfaction plays a complete mediating role in the relationship where individual-level variables affect turnover intention. Second, it was found that workplace satisfaction plays a partial mediating role in the relationship where job-level variables affect turnover intention. Third, in Generation Z, unlike other generations, only the variable of workplace satisfaction at the job level had a significant effect on intention to leave, and workplace satisfaction was found to play a partial mediating role.

A Study on the Factors Influencing Job Satisfactions of School Foodservice Employees in Busan Area (부산 일부지역 학교 급식 조리원의 직무만족도에 영향을 미치는 요인)

  • Choi, Ki-Bo;Shin, Kee-Jung;Lyu, Eun-Soon
    • Korean journal of food and cookery science
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    • v.25 no.5
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    • pp.619-631
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    • 2009
  • The purpose of this study was to provide basic information to school foodservice employees so that they can meet their professional responsibilities by understanding the relationship of job burnout, job engagement, job stress and level of job satisfaction and analyze the influence between these factors according to the general characteristics of the employees. The subjects included employees at 426 school foodservices in Busan. The mean job engagement was significantly different in the reason that cooks chose this profession(p<0.05), and readiness to quit(p<0.001). The mean job stress was significantly different in different age groups(p<0.01), cooking certification(p<0.01), reason that cooks chose this profession(p<0.01), and readiness to quit(p<0.05). The mean job stress was significantly different in the reason cooks chose this profession(p<0.01), and readiness to quit(p<0.05). In terms of the level of satisfaction of coworkers, the subfactor of job burnout, 'self-confidence' and 'achievement' had positive influences (p<0.01) and for the level of satisfaction of the work, it had positive influences on 'achievement'(p<0.01) and negative influences on 'exhaustion' (p<0.01). In terms of the level of satisfaction of co-workers and work, the subfactor of job engagement, 'absorption' had positive influences(p<0.01). Among the level of job satisfaction, for the level of satisfaction of pay, the subfactor of job stress, 'unstable job' had negative influences(p<0.01) and 'role conflict' had positive influences(p<0.05). For the level of satisfaction of co-workers, the subfactor of job stress, 'role conflict' had negative influences(p<0.01), and for the level of satisfaction of work, 'inappropriate circumstance' and 'unstable job' had negative influences (p<0.01).

Relationship between Participants Satisfaction in Agro-Healing Activities in a Healing Farm and the Level of Stress and Loyalty

  • Jang, Hye Sook;Jeong, Sun-Jin;Kim, Jae Soon;Yoo, Eunha
    • Journal of People, Plants, and Environment
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    • v.23 no.4
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    • pp.411-422
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    • 2020
  • Background and objective: This study was conducted to find out the effects of healing farm resources and participant satisfaction on the level of stress and loyalty. Methods: The experiment was conducted on 18 subjects who participated in agro-healing activities (aged 49.5 years on average) and the concentration of cortisol, the level of stress and satisfaction with the services and program of a healing farm. The healing-agriculture activities were performed once a week, a total of 7 sessions, for 90 minutes and their saliva was collected before and after the activities. Results: The concentration of cortisol, a stress hormone, was statistically significantly reduced after the healing-agriculture activities in 5 out of 7 sessions. The total cortisol concentration showed statistically significant differences. The 6th session was comprised of different activities, compared to others, such as understanding weeds, managing a garden and making a pizza with fermentation enzymes, and the level of cortisol in the 6th session was the lowest after participating in the agro-healing activities, which indicated that the activities have the positive effect of lowering the level of stress. The level of stress was lowered from 18.39 to 16.78, which was consistent with the results of the concentration of cortisol. The level of satisfaction in the last session was below 50%, which indicated that the owner of the farm might be a little inexperienced in education and marketing on information and safety. The variables of participants including stress and satisfaction with services showed a strong influence on their loyalty. Conclusion: Satisfaction with services and loyalty to the healing farm showed a very high correlation, which was statistically significant. It also showed that participants' stress level and satisfaction with the services and program of the healing farm have a strong influence on their loyalty.

A Study on Self-Concept and Satisfaction on Field Practice of E.M.T. College Students (일부 응급구조 전문대학생의 자아개념과 현장실습 만족도에 관한 연구)

  • Choi, Eun-Sook;Lee, In-Soo
    • The Korean Journal of Emergency Medical Services
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    • v.1 no.1
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    • pp.87-99
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    • 1997
  • The purpose of this study was to analyze and confirm the correlation between self-concept and the degree of satisfaction on field practice of EMT students. Data were collected from 66 junior college EMT students by quertionaire from August 12 to 13, 1997. The data were analyzed by percentage, mean, t-test, F-test, and Person correlation using SAS program. The results of this study were as follows : 1. Self-concept level revealed to be high as 3.784 of a total score 5.0. 2. Satisfaction level revealed to be low as 2.970 of a total score 5.0. Satisfaction level of teaching revealed to be high and environments revealed to be low. 3. Subject satisfaction, practice time were significant in satisfaction level on field practice. 4. Self-concept was not influenced to the degree of satisfaction on field practice.

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