• 제목/요약/키워드: Response Strategies

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사무직 근로자의 역할 관련 스트레스 요인과 대처전략, 스트레스 반응간의 관계 (The Relationships of Role-Conflict and Role-Overload, Coping Strategies, and Stress Response of Clerical Workers)

  • 김정희;김숙영
    • 한국직업건강간호학회지
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    • 제8권1호
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    • pp.56-67
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    • 1999
  • This study was designed to identify the relationships of role-conflict and role-overload, coping strategies, and stress response of clerical workers. The subjects were 115 clerical workers from two company. The instruments were the role-conflict and role-overload scale developed by Lee(1989), coping scale developed by Latack(1986), and the stress response scale developed by Chang(1993). Analysis of data was done by descriptive statistics, Cronbach's $\alpha$, Pearson correlation coefficietnt, ANOVA. The results of this study were summarized as follows ; 1. The average score for the level of stress response was $83.6({\pm}9.1)$. The high risk stress group was 86.1% of the clerical workers, the latent stress group members was 13.9%, and healthy group was 0%. The overall stress level was very high. 2. Considering the coping strategies by sociodemographic factors, the use of control coping strategies showed significant differences by work-time. The use of symptom management coping strategies showed significant differences by sex, age, married status, year of career, pay, and type of work. The organizational coping strategies showed significant differences by year of education and type of work. 3. The clerical workers who had worked below 44 hours per week complained significantly lower stress response(F=4.942, p<.05). 4. Above 65% of all respondents answered that they needed all of organizational level coping strategies. 5. The role-confilct positively related to escape and organizational level coping strategies(r=.562, r=.495, p<.05). The role-overload didn't related to individual level coping strategies, but positively related to organizational level coping strategies(r=.320, p<.05). 6. The control coping strategies and the escape coping strategies positively related to symptom management, organizational level coping strategies(r=.409, r=.324, r=.316, r=.339, p<.05). 7. The relationship between role-related stress and stress response revealed positive correlation(r=.482, r=.431, p<.05), and the relationship between stress response and control, symptom management coping strategies revealed negative cor-relation(r=-.3204, r=-.3146, p<.05). In conclusion, this study revealed that relationship of role related stress, coping strategies, stress response was statistically significant. The result of this study support that coping strategies vary across situation of stress. Based on survey results, future studies should consider coping strategies in specific stress situation and concept of symptom management coping strategy. Also organizational or training interventions could be developed and initiate to help to increase the use of adaptive coping strategies in light of individual and situational differences.

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아동의 또래친밀도에 따른 정서조절전략과 사회적능력 (Children's Social Competence and Emotion Regulation Strategy according to Peer Friendliness)

  • 송지혜;황혜신
    • 한국생활과학회지
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    • 제18권1호
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    • pp.29-39
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    • 2009
  • The purpose of this study is to investigate children's emotional regulation and social competence in relation with peer friendliness. Specifically, it examined the hypotheses that children's emotion regulation strategies would be different depending on age, gender, and peer friendliness, and that children's emotion regulation strategies would affect their social competences. The subjects were 197 of the second, fourth, and sixth graders in an elementary school located in Gangdong-gu, Seoul. The findings are as follows: first, children's emotion regulation strategies are different according to gender and age. Girls use more 'external response strategy' than boys do. Elder children use more 'internal response strategy' than younger children, and younger children use more 'problem solving strategy' than elder children. Second, children's emotion regulation strategies are different depending on the degree of peer friendliness. Children employ more 'problem solving' and 'internal response' strategies to close friends rather than to just friends. Children used more the strategies as 'request for social support', 'evasion', and 'external response' to just friends rather than to close friends. Finally, children's social competencies are influenced by the strategies of 'problem solving' and 'evasion'.

시뮬레이션 최적화 기법과 절삭공정에의 응용 (Simulation Optimization Methods with Application to Machining Process)

  • 양병희
    • 한국시뮬레이션학회논문지
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    • 제3권2호
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    • pp.57-67
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    • 1994
  • For many practical and industrial optimization problems where some or all of the system components are stochastic, the objective functions cannot be represented analytically. Therefore, modeling by computer simulation is one of the most effective means of studying such complex systems. In this paper, with discussion of simulation optimization techniques, a case study in machining process for application of simulation optimization is presented. Most of optimization techniques can be classified as single-or multiple-response techniques. The optimization of single-response category, these strategies are gradient based search methods, stochastic approximate method, response surface method, and heuristic search methods. In the multiple-response category, there are basically five distinct strategies for treating the responses and finding the optimum solution. These strategies are graphical method, direct search method, constrained optimization, unconstrained optimization, and goal programming methods. The choice of the procedure to employ in simulation optimization depends on the analyst and the problem to be solved.

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기업의 위기대응전략에 대한 소셜 미디어 이용자의 반응 연구 (A Study of Social Media User Response about Firms' Crisis Response Strategies)

  • 김보라;김우희;정윤혁
    • 한국빅데이터학회지
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    • 제2권1호
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    • pp.27-39
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    • 2017
  • 기업은 자사의 브랜드 이미지 제고, 제품의 홍보와 고객관리를 위해 소셜 네트워크 서비스를 적극적으로 활용하고 있다. 나아가 기업의 위기상황에 대한 실시간 대응 채널로서 소셜 네트워크 서비스의 사용은 확장되고 있다. 특히, 기업의 예상치 못한 위기상황이 소셜 네트워크 서비스를 통해 전파되는 경향이 있다는 점에서 기업의 소셜 네트워크 서비스를 통한 위기대응은 효과적이다. 이러한 대응은 소비자의 기업의 이미지 형성에 큰 영향을 끼친다. 본 연구는 기업의 소셜 네트워크 서비스 대응 사례를 태도(수용적 vs. 방어적)와 속도(빠른 대응 vs. 느린 대응)로 구분하여 소셜 네트워크 서비스 상의 위기 관련 트위터 버즈의 지속기간을 분석하였다. 12개의 기업 위기 대응 사례에 대한 트워터 데이터를 분석자료로 하여 분석하였다. 분석결과는 기업의 위기대응 전략 수립 및 위기별 대응전략 수립에 기본자료로 활용될 수 있다.

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PEST-SWOT-AHP 분석을 이용한 중소제조기업의 제조물책임 대응전략 수립 (Developing Product Liability Response Strategies of SMEs using PEST-SWOT-AHP analysis)

  • 서준혁;배성민
    • 산업경영시스템학회지
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    • 제39권2호
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    • pp.11-18
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    • 2016
  • Product liability (PL), which began enforcement in 2002, refers to the legal responsibility of the manufacturers or sellers (wholesales or retailers) for the property damage or bodily harm caused by their product. With a strong enforcement of the Product Liability (PL) Act, companies are required to structure and operate a response system to defend or prevent product accidents efficiently, but small and medium enterprises (SMEs) are unable to respond more aggressively due to limitation of management resources. In this manner, it is important to develop response strategies for SMEs to efficiently cope with the PL Act. In this paper, the PEST (Political, Economic, Social, and Technological) analysis is performed to reveal the impact of the PL Act on SMEs in macro-economic point of view. To formulate SME's PL response strategy, SWOT analysis is performed to categorize each factors from PEST analysis and AHP is applied to identify the intensities of SWOT factors. The prioritized SWOT factor, results of PEST-SWOT-AHP analysis, are used to formulate SME's PL response strategies. The study results are briefly summarized as follows. To reduce product defects, it is necessary for SMEs to formulate PL response strategies for each phase of the product life cycle by continuously collecting and analyzing PL cases in the same industry or for similar products. In addition, SMEs should invest more technological effort to ensure product safety. Further, SMEs should spread PL awareness to all staff members by training internal PL experts. Moreover, a SME should enroll in PL insurance and spread this information to its customers so that they become aware that the company is proactively conforming to the PL law.

수송안전정보시스템 개발 (Development of HAZMAT Information System)

  • 안승범;김시곤;김용진;홍우식
    • 대한안전경영과학회지
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    • 제6권2호
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    • pp.49-65
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    • 2004
  • Ministry of Environment developed ‘Emergency Response Information System (ERIS)’ in 2001, which is in operation. As a next step, currently National Emergency Response Information System (NERIS) is being developed. The main difference among ERIS and NERIS is to enhance the system in the national level, including transportation of hazardous materials. This paper introduces concepts and methods applied to NERIS, especially HAZMAT, and the information system, operating strategies. Based on GIS and transportation-network data, the best route can be offered using Risk Analysis. Strategies for reporting and first-response information systems are also designed for emergencies in the paper.

Strategies for Response and Mitigation of Marine Environmental Damage Caused by Plastic Debris

  • Lee, Jungsub
    • 해양환경안전학회지
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    • 제27권3호
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    • pp.439-446
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    • 2021
  • Environmental damage caused by marine plastic debris occurs and has become a major contributor to marine pollution. This study analyzed the current state of marine plastic debris pollution and proposed essential strategies to reduce damage. To assess the current state of pollution arising from marine plastic debris, this study investigated the properties of plastic debris, reviewed case studies of ecological impacts, and examined the inflow and distribution of marine plastic debris. The results of this study indicate that the major deleterious effects of marine plastics are entanglement and ingestion. In addition, the amount of plastic waste entering the sea was estimated to be 230 Mt in 2015 and may increase to 554 Mt in 2050. In this study, three key strategies were proposed to reduce damage and preserve the ecosystem, including: 1) removing plastic debris in the marine environment, 2) limiting the release of plastic debris to the marine environment, and 3) preventing damage to humans and marine life from plastic debris. To minimize the environmental damage caused by marine plastic debris, the proposed response strategies should be implemented in parallel.

온라인 게임 내 괴롭힘 경험, 조직대응에 대한 기대, 유저의 성별이 대응전략에 미치는 영향 (Effects of Harassment Experiences in Online Games, Expectation on Organizational Response, and Gender on Coping Strategies)

  • 김민채;노혜경
    • 한국콘텐츠학회논문지
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    • 제19권1호
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    • pp.266-277
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    • 2019
  • 본 연구는 온라인 게임 내 괴롭힘 상황에서의 대응전략 유형에 영향을 미치는 요인에 대해 탐색적으로 조사하였다. 온라인 게임을 이용하는 만 19세 이상의 성인 남녀 416명을 대상으로 게임 내 괴롭힘 경험과 조직대응에 대한 기대 수준, 대응전략 유형을 조사한 결과, 여성 유저는 남성 유저에 비해 더 많은 괴롭힘을 경험하며, 특히 성적 괴롭힘은 주로 여성 유저들만을 대상으로 이루어졌다. 여성 유저들은 남성에 비해 성별가리기, 도움구하기, 회피, 미러링을 자주 선택하였으며, 남성은 자기비난을 더 많이 선택하였다. 구조방정식 모형을 이용해 괴롭힘 경험, 조직대응에 대한 기대, 성별이 각각의 대응전략 유형에 영향을 미치는 경로를 분석하였다. 성적 괴롭힘 경험은 모든 대응전략에 직접적인 영향을 미쳤으며, 조직대응에 대한 기대가 높을수록 유저들은 성별가리기보다는 도움구하기를 선택하는 것으로 나타났다. 이러한 결과를 바탕으로 향후 온라인 게임 내 괴롭힘에 관한 대처방안 마련의 가능성을 논의하였다.

Corporate Strategies for Responding to Negative Comments on Restaurant Pages on Facebook

  • Song, Ja-Hyun;Kim, Hyun-Jung
    • 한국조리학회지
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    • 제22권6호
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    • pp.61-70
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    • 2016
  • The purpose of this study is to identify the effects of a company's response strategies (response type, communication style, and response sincerity) on customer's brand attitude and purchase intentions. A fictional Facebook fan page containing 6 separate scenarios was developed based on actual customer reviews and company responses observed on Facebook restaurant fan pages. Participants were recruited from Amazon's Mechanical Turk (MTurk). A total of 202 responses were obtained; 185 responses were analyzed after deleting insufficient responses. The results of MANOVA found that an accommodative response leads customers to have a more favorable attitude towards a brand and have stronger purchasing intentions. In addition, customers who perceive the company's response to a negative review as sincere are more likely to have a positive brand attitude and purchasing intentions, as compared to those who perceive it as either insincere or neutral.

해양오염 방제체제의 선진화 방안 (Strategies for Advancement of response management system on marine pollution)

  • 김대원
    • 한국해양환경ㆍ에너지학회지
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    • 제3권1호
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    • pp.3-24
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    • 2000
  • 한국연안도 해상교통량 증가, 선원자질저하 및 노후선박증가로 수만톤을 초과하는 기름유출사고의 위험이 상존하고 있다. 이러한 대형 오염사고 발생에 효과적으로 대응하기 위한 선진 방제체제의 구축방안은 다음과 같다. 1. 범국가적 차원의 국가긴급계획을 효율적으로 실행하기 위한 과학적인 지역긴급계획의 수립 2. 2만톤의 축가방제능력 조기 확보 3. 해양오염방제 전문교육ㆍ훈련의 강화 4. NOWPAP사업 추진등 인접국가간 방제협력체제의 구축 21세기 방제정책은 선진 방제체제를 조기에 구축하여 방제작업의 과학적ㆍ전문화ㆍ국제화를 동한 실행적 방제능력 향상에 주력하여야 할 것이다.

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