• Title/Summary/Keyword: Residents Satisfaction

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A Study on Consciousness and Needs of Residents by Age about National Rental Apartment Community Facilities (세대연령에 따른 국민임대주택 커뮤니티시설의 거주자 의식 및 요구에 관한 연구)

  • Hwang, Yeon-Sook;Chang, A-Ri
    • Korean Institute of Interior Design Journal
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    • v.19 no.3
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    • pp.145-153
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    • 2010
  • The purpose of this study is to find out apartment residents' consciousness and needs of their community facility by age group as to provide basic data for future community facility planning. For this study, 12 national rental apartment complexes in the Seoul Metropolitan area were selected, and the residents of diverse age groups were surveyed including children, adolescents, adults, and elders regarding their attitude, satisfaction, and necessity of using the community space, and their requests for programs and locations of the community space. As for the analysis method, statistical software, SPSS for Windows 14.0, was used, and total of 891 questionnaires were analyzed for the survey. The findings of this study are as follows. 1) As to major activities in national rental apartment community facilities, older residents tended to show more interest in health, while younger residents tended to show more interest in leisure. 2) The residents' satisfaction about community facilities was the highest among children, and was the lowest among adults in general. Particularly, the facilities that were designed for specific age groups of users showed high satisfaction among users. Therefore, community facilities need to be planned in consideration of each age group of users. 3) Residents' requests for community facilities, in general, were found more among adults and elders than among children and adolescents. Elders made requests for the green environment, and adults made requests for facilities for family uses. 4) As to the results of surveying the requests about community facility programs, children, adolescents, and adults all made requests for programs regarding leisure activities. However, elders made requests for programs related to health or communication with neighbors. Therefore, the purposes and requests of using community facilities need to be identified precisely and then plan them accordingly and effectively.

A Study on the Residents' Evaluation of Open Spaces and Cityscape in Ulsan City (울산광역시(蔚山廣域市) 공원(公園)·녹지(綠地) 및 도시경관(都市景觀)의 주민평가(住民評價))

  • Sung, Baik Jin;Lee, Jae Keun;Choi, Jong Hee
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.6 no.3
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    • pp.46-55
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    • 2003
  • This study aims to evaluate the Ulsan city residents' perception and satisfaction with open spaces and cityscape after consideration in the side of getting primary data for the city open spaces policy and Green Plan for Ulsan city. In this study, low data was gathered by questionnaires survey with stratified random sampling method. Questionnaires were designed by several sets of variables such as behavioral patterns, satisfactions for open spaces and user's demographic variables. Data were analyzed by descriptive statistics, cross-tabulation and regression analysis. The main results of this study can be summarized as follows : 1. In overage the residents were slightly satisfied with park open spaces. There were good and poor park open spaces. in the perceptions of citizens as follows : 'nearby mountain and open spaces', 'rail side green area' were high satisfactory, and 'riverside', 'green qualities' were low in satisfaction. 2. In overage the residents were slightly satisfied with cityscape. There were good and poor cityscape in the perceptions of citizens as follows : 'nearby forest in and open spaces', 'night scape of an urban center' were high satisfactory, and 'streetscape', 'appearances of high-rise buildings' were low in satisfaction. 3. As a results of regression analysis predictable variables for satisfaction with Park and Open spaces were : 'open spaces by the public', 'open spaces by neighbor', 'grande open spaces', 'open spaces of residence'. 4. As a results of regression analysis predictable variables for satisfaction with cityscape were : 'Central Business District(C.B.D) and nearby mountain and open spaces', 'residence and streetscape', 'riverside and park green open spaces'.

Causes and Effects of Conflict Arising from Public Pedestrian Passages in an Apartment Complex - Based on a Survey of Residents living in an Apartment Complex - (공동주택 단지 내 공공보행통로의 갈등 요인과 영향 - 공동주택 거주민의 인식조사를 바탕으로 -)

  • Lee, Seung-Ji
    • Journal of the Architectural Institute of Korea Planning & Design
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    • v.34 no.12
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    • pp.95-102
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    • 2018
  • The purpose of this study is to investigate the causes of conflict that arise from public pedestrian passages installed in apartment complexes through a survey of residents' perceptions and to investigate the effects on the satisfaction with and necessity of the public pedestrian passage. This has significance as a preliminary research into determining solutions to conflict related to public pedestrian passages that are open spaces, accessible 24 hours a day to pedestrians including people who live outside of the apartment complex. The result of the residents' perception survey showed that there is conflict due to the public pedestrian passage. The main problem was the noise-related variables. While management and safety variables were also perceived as problems, privacy and ownership infringement variables were not. These problems were reduced to four factors through a factor analysis: unfavorable incidents, environment management, ownership infringement, and safety crimes. Analyzing the effects of the above factors on the satisfaction with the apartment complex, satisfaction with the public pedestrian passage and the necessity of the public pedestrian passage, demonstrated that the unfavorable incidents factor influenced all the variables. The safety crimes factor, which is an extended concept of the unfavorable incidents, affected both the satisfaction and necessity of the public pedestrian passage. The ownership infringement factor was found to affect the satisfaction of the public pedestrian passage only, and the environment management factor did not affect all the variables. In planning and managing public pedestrian passages, avoiding incidents and crimes should be considered as a priority to increase the satisfaction of residents and solve conflicts.

Resident Evaluation on Housing and Demand on Residential Service according to Type of Public Rental Housing (공공임대주택의 유형에 따른 거주자 평가와 주거서비스 조사)

  • Lee, So Young;Oh, Myoung Won
    • Journal of the Architectural Institute of Korea Planning & Design
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    • v.35 no.1
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    • pp.11-18
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    • 2019
  • There is a growing demand for public rental housing since housing price increased rapidly and socially vulnerable people need more stable housing. The purpose of this study is to investigate housing evaluation (satisfaction), moving plan, and residential service according to the type of the public rental housing and the characteristics of the resident, and to suggest the development direction for comprehensive housing services including the community level. Data used for analysis in this study are from 2016 Seoul panel survey of public rental housing residents. A total of 3009 questionnaire from public rental households were collected in 2016 Seoul panel survey. In order to investigate housing requirements, we analyzed household characteristics, housing satisfaction, moving plans, welfare services, residential activities and community facilities, social environment. In this study, the difference of residential satisfaction, moving plan, and residential service according to the type of the public rental housing and the characteristics of the resident is analyzed to identify their housing demands. As a result, there were differences in residential satisfaction, moving plan, and residential service depending on type of public rental housing and characteristics of residents. Residents in public rental housing modified from the multi-family housing after purchase showed lower residential satisfaction, and higher intention for moving plan compared to residents living in other type of public rental housing. In the residential service, residents in permanent lease type have higher experience of housing service as well as demand on housing service. Especially single household, elderly household, female household, or household with handicapped person indicated higher demand for housing services.

A Comparative Study on Factors Influencing Residential Satisfaction by Types of Public Rental Housing (공공임대주택 유형별 주거만족도 영향요인 비교연구)

  • Mee-Jung Lee;Chan-Ho Kim;Chang-Soo Lee
    • Land and Housing Review
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    • v.15 no.1
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    • pp.39-55
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    • 2024
  • The aim of this study is to analyse housing satisfaction among residents of different types of public rental housing-permanent, national, and happy housing-following the integration of housing types upon the full-scale supply of integrated public rental housing. By identifying key factors that influence residential satisfaction, our goal is to inform the planning of public rental housing complexes and derive policy implications. The study focuses on analysing discrepancies in residential satisfaction among residents of different types of public rental housing and comparing the factors influencing this satisfaction. Microdata from the Ministry of Land, Infrastructure, and Transport's 'Housing Situation Survey' in 2021 is utilized for analysis, employing one-way ANOVA and binomial logistic regression methods. Empirical analysis reveals variations in residential satisfaction levels between residents of permanent and national rental housing, with national rental housing residents exhibiting higher satisfaction. The influencing factors of overall condition satisfaction are consistent for permanent and national rental residents but differ for happy housing residents. Additionally, the influencing factors of overall residential environmental satisfaction vary across all three housing types. Nonetheless, common factors across all types include housing noise and facility accessibility, highlighting their significance in complex planning. Subsequent studies may involve time series analysis to assess changes in influencing factors over time.

Housing Values and Satisfaction of the New Town Bundang Apartment Residents (서울 근교 신도시 , 분당지역 아파트 거주자의 주거가치와 주거만족)

  • 조성명
    • Journal of the Korean housing association
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    • v.8 no.1
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    • pp.77-85
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    • 1997
  • The purpose of this study was to estimate the quality if New Town housing environment, and to present the direction of design policy to elevate it. For this study questionnaires were administrated to 272 homemakers living in apartment in Bundang. From 1st of May to 31st of May in 1995. Used statistical method was Frequency. Percentage. Mean, Factor Analysis, Correlation, Multiple Regression. The major finding is as follows : 1) Housing values were classified into five types : convenience, beauty, sociality, education, and economy, Resident ranked first economy among housing values the second is convenience, the third beauty, the forth education, while the most unimportant value is sociality. 2) House satisfaction was classified into four types : house size and plane structure, environment and facilities, interior decoration materials and facilities and building design. Residents were found to show the middle degree satisfaction on their house. 3) Housing complex satisfaction was ciassified four types : community facilities, management stage, neighborhood connection and complex facilities. Resident showed dissatisfaction on their apartment complex relatively. 4) Residents showed dissatisfaction on the interior decoration materials and facilities, local facilities and management attitude relatively.

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A study on the status of CS service and residents' satisfaction of CS service in the apartment house (공동주택 CS서비스 현황 및 거주자 만족도에 관한 연구)

  • Lee, Eun-Ju;Choi, Jung-Min;Kim, Jin-Young
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2009.11a
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    • pp.272-277
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    • 2009
  • The purpose of this study wat to check CS service and to seek directions of development of CS service in apartment house by investigating the status of CS service and residents' satisfaction of CS service. This study indicates brand apartments provide a variety of CS service for the residents living in the apartment houses. In terms of perceptions and satisfaction of CS service, the study has found that there is growing recognition and needs of CS service and it is necessary to reinforce A/S service in aspect of CS service.

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Analysis of factors which affect Customer Satisfaction through Life cycle of Residence (주거 Life-cycle상에서 고객만족도에 미치는 영향요인 분석에 관한 연구)

  • Choi, Jeong-Phil;Kim, Jeong-Hak;Kim, Jae-Jun
    • Journal of the Korea Institute of Building Construction
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    • v.8 no.6
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    • pp.99-105
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    • 2008
  • Resent, requirement of residents is socially increasing for apartment. Apartment housing os developed to reduce the housing shortage caused by urbanism after industrialization in Korea. The Purpose of this study is to analyze the casual relationships of housing satisfaction, living Life-Cycle on all residents of apartment housing. This study develops a theoretical model based on the previous studies, and testifies the hypothesis through analyzing to questionnaires form 643 residents of apartment housing. Then, the data were analyzed by SPSS12+ program package in terms of frequency, correlation analysis and multiple regression analysis. The results of this study is summarized as the followings: The perceived quality had positive effects on the factor of living Life-Cycle and housing satisfaction. Finding of this study can provide valuable information for a criterion of decision making to consumer and a marketing strategy of housing construction company.

Satisfaction & Importance Level of Neighborhood Environment According to the Development Concepts of New Residential Areas in the Middle-Sized City -the case of the three residential areas in Cheongju & Cheongwon- (중도시 신규택지개발지구 특성에 따른 거주자의 생활권 내 근린환경 만족도 및 중요도 -청주.청원권 3개 신규택지개발지구를 중심으로-)

  • Lee, Sang-Un;Park, Kyoung-Ok
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2009.04a
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    • pp.59-63
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    • 2009
  • This study has the purpose to reveal the differences of residents' level of satisfaction & demand of neighborhood environment and recognized residents' importance level & improvement priority of neighborhood environment at new 3 residential areas in the middle-sized city. The 3 residential areas had differentiated development concepts; (1) residential area in the downtown (2) government-residence compound area in the downtown and (3) industry-residence compound area in the outskirts. Followings are the results of the study. 1) It is different that importance level which have effect on satisfaction of neighborhood environment according to the 3 residential areas. 2) In terms of improvement priority residents present higher preference on location. In terms of improvement priority is different according to the 3 residential areas.

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A Case Study of Post-Occupancy Evaluation of Home Automation System by Digital Home Residents - Focused on H Highrise Apartment - (디지털 홈 거주자의 홈오토메이션 시스템에 대한 거주 후 평가 사례 연구 - H 초고층 아파트 거주자를 중심으로 -)

  • Kwon, Oh-Jung
    • Journal of the Korean housing association
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    • v.19 no.1
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    • pp.17-27
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    • 2008
  • Recently, newly built apartments in Korea are provided various home automation (HA) systems based on information technology(IT) for residents' safer, healthier and more convenient living. However, the residents in these digital apartments are often not able to use the home automation systems effectively because of lack of their IT knowledge, attitude, or education. However, there are few researches have been done to find out the HA systems' real problems with regard to residents' aspects who use those systems everyday. The purpose of this study was to find out residents' current uses, satisfaction level and existing problems of HA systems by residents' POE. The findings of this study will give useful information to digital home construction companies to provide user-friendly digital home services for increasing users' satisfaction. One distinctive apartment equipped with home automation systems located in Seoul was selected for in-depth personal interview. The researcher developed a survey instrument and collected the data from 58 residents in January, 2007 who had been living there for more than a year. The results of the study found that critical problems were existed in several systems and they caused a lot of dissatisfaction from the residents. Also, some residents do not use several systems although they need to use them due to the burden of maintenance fee. Further detail findings and suggestions of this study were discussed.