• 제목/요약/키워드: Research support staff

검색결과 234건 처리시간 0.029초

국내 간호사의 우울 관련 문헌분석 (Literature Review of Studies on South Korean Nurses' Depressive Symptoms)

  • 박영숙;김정희
    • 한국직업건강간호학회지
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    • 제28권3호
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    • pp.125-137
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    • 2019
  • Purpose: The purpose was to investigate the literature on depression among South Korean nurses in order to identify overall trends regarding depression. Methods: Forty-five papers published between 1998 and 2017 in three Korean databases-RISS4U, DBPIA, and KISS-were analyzed. Results: Depression showed significant positive associations with job stress, burnout, intent to leave, and somatic symptoms such as fatigue and trouble sleeping. Poor work environments such as staff shortage, work overload, and shift work were also positively associated with depression. Higher job satisfaction, resilience, self-efficacy, self-esteem, and social support were negatively correlated with and acted as significant buffers against depression. Conclusion: These results indicate that healthcare policymakers must pay more attention to the management and prevention of nurses' depression. In order to effectively do so, poor work conditions, which involve long working hours, high patient-to-nurse ratios, and extreme workloads, should be improved. Simultaneously, nursing managers should implement initiatives such as counseling and competency improvement programs, and stress management to reduce and prevent depression among nurses and strengthen their positive competency. Also, further research is required to clarify the prevalence of depression in South Korean nurses, with more meta-analyses also required to identify variations in depression rates owing to various factors.

Factors that Affect Depression and Anxiety in Service and Sales Workers Who Interact With Angry Clients

  • Park, Jungsun;Kim, Yangho
    • Safety and Health at Work
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    • 제12권2호
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    • pp.217-224
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    • 2021
  • Introduction: We evaluated depression and anxiety in service and sales workers from Korea who interacted with angry clients to identify factors that mediated and moderated depression and anxiety in these workers. Methods: This was a secondary analysis of data from the fifth Korean Working Conditions Survey conducted in 2017. A structural equation model was used for mediation and moderation analysis. Results: Service and sales workers who had more interactions with angry clients had increased risk for depression and anxiety. Experiencing clients' adverse behaviors (acute episodes) mediated the relationship between interacting with angry clients (a chronic situation) on depression and anxiety. Job satisfaction and managers' support moderated the relationship between interacting with angry clients and mental health problems. Conclusion: We suggest that employers of service and sales workers should recruit staff based on their aptitude for such work, thus ensuring job satisfaction, and train them to deal with angry clients in such a way that they experience less emotional burden. Employers should also make bylaws requiring managers to directly take care of adverse social behavior by clients. Furthermore, a sociocultural campaign to prevent adverse social behavior by clients is also needed.

Multi-Domain Operation Environment QoS 소요식별 절차 (Process for Identifying QoS Requirements in the Multi-Domain Operations Environment)

  • 박동석;조봉익;박태형;임재성
    • 한국군사과학기술학회지
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    • 제25권2호
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    • pp.177-186
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    • 2022
  • A network QoS model for the joint integrated C4I structure was proposed for the integration of network infrastructure and network operations(NetOps) for NCOE. Detailed QoS requirements process of the joint integrated C4I systems are needs in the Multi-Domain Operation Environment(MDOE). A process is proposed for identifying QoS requirements and establishing in the MDOE using JMT(Joint Mission Thread) reference architecture and solution architecture. Mission analysis identify JCOAs(Joint Critical Operational Activities) and related activities based on JMT & System architecture's OVs, and Information analysis identify QoS attributes using System architecture's SVs. Identifying QoS attributes will be registered at PPS Registry by pre-regulated process, and will be set-up by NetOps. MDOE QoS requirement Process will support efficiently MUM-T and smart defense platform users under the future uncertain battlefield circumstances.

후계농어업인 병역대체제도 도입방안에 관한 연구 (A Study on the Military Service Substitution Institutional Plan for the Agriculture and Fisheries Successor)

  • 권영휴;서규선;박석영
    • 현장농수산연구지
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    • 제12권1호
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    • pp.79-93
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    • 2010
  • Korea National College of Agriculture and Fisheries start school at 1997 and 10 for 2,066 people graduate and is becoming the help in youth agriculture and fishery manager education. But recently according to industrial functional staff institutional abolition policy of the government is forecast with the fact that will have a failure to agriculture and fishery manager education. Korea National College of Agriculture and Fisheries was founded for a succession agriculture and fishery manager education. When but while attending military service is under and the education which is continuous is difficult. When after college graduating the reeducation for the agriculture which goes to the military service is necessary. Also Part of the graduate can not participate to agriculture and fishery. This is consistency lack of governmental policy and there is worry which will be criticized. According to FTA agreements the damage is forecast in agriculture and Fisheries. Also prevents the instability of the food supply and which follows in global environment change, respects the stable supply of the foodstuffs which is safe from the agriculture and Fisheries support of the nation is necessary. Consequently proposed the military service substitution institutional plan for the agriculture fishery successor.

아이돌보미 서비스 이용가정 실태 및 가정유형에 따른 서비스 만족에 관한 연구 : 서울 거주 아이돌보미 서비스 이용 가정을 중심으로 (The Current State of Families using the In-Home Care Service and Satisfaction in Service According to Family Type)

  • 전춘애;이종남;방한별
    • 가정과삶의질연구
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    • 제27권3호
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    • pp.225-237
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    • 2009
  • The purposes of this research were (1) to comprehend how families used and evaluated the in-home care service provided by the Healthy Family Support Center, and (2) to investigate the differences in the perceptions of service fee, satisfaction in and loyalty to service among the types of family categorized by their income. The data from 346 mothers or fathers whose children had received the in-home care service at least once were analyzed. One-way ANOVA and Scheffe or Tamhane post hoc test were used to test the hypotheses. The findings were as follows: 1. There were significant differences in perception of the service fee among the family types: the 'Da'-type families tended to perceive that the service fee was expensive and not cheaper than the similar services provided by other organizations. 2. The 'Ga'-type families scored significantly higher than the 'Na'-type families and the 'Da'-type families on satisfaction in service, and higher than the 'Da'-type families on loyalty to the service. 3. No significant difference was found on satisfaction in the performances of baby-sitters and staffs in charge of the service. The implications drawn from the study findings are discussed.

교수들의 기관 레포지터리 수용에 관한 연구: 혁신확산이론을 바탕으로 (A Study on Faculty's Adoption of Institutional Repositories(IRs) Based on the Diffusion of Innovations Theory)

  • 김지현
    • 정보관리학회지
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    • 제28권4호
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    • pp.141-160
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    • 2011
  • 본 연구는 기관 레포지터리에 셀프 아카이빙하고 있는 미국 연구중심 대학 교수 109명의 데이터를 혁신확산 이론의 주요 개념을 바탕으로 분석한 것이다. 이들 교수들의 대다수가 기관 레포지터리 담당자의 직접적인 연락이나 발표를 통해 기관 레포지터리를 인식하고 있었다. 혁신의 5가지 특성과 관련하여 디지털 보존과 이용통계 제공이 기관 레포지터리의 상대적 우위성을 강조할 수 있는 서비스 기능으로 나타났다. 또한 기관 레포지터리의 기반이 되는 오픈액세스의 가치와 학자들이 지향하는 지식과 학문의 발전이라는 가치 사이에 적합성이 존재하는 것으로 나타났다. 파일럿 프로젝트를 통한 기관 레포지터리의 시험적 사용가능성을 확인할 수 있었으며 기관 레포지터리의 수용을 통해 긍정적이고 가시적인 피드백을 얻은 교수들은 기관 레포지터리를 보다 적극적으로 지원하고 있었다. 혁신의 계속 수용이라는 측면에서 볼 때 기관 레포지터리의 수용을 지속시킬 수 있는 안정적이고 효율적인 서비스를 제공하는 것이 필요할 것이다.

Improvement of ITSM IT Service Efficiency in Military Electronic Service

  • Woo, Hanchul;Jeong, Suk-Jae;Huh, Jun-Ho
    • Journal of Information Processing Systems
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    • 제16권2호
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    • pp.246-260
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    • 2020
  • IT Service Management (ITSM) achieves consolidated management for the IT services supporting the acquisition system, and no outside connections can be established with such ITSM. Issues pertaining to the D2B can be addressed to System Q&A or a Call Center for problem-solving. In other words, internal staff can take the necessary measures for problems by directly connecting with ITSM. Currently, diverse innovative technologies are being used in electronics and ubiquitous computing environments. This allows us to create a better world by providing the backbone for remarkable development in our human society in the fields of electronics, devices, computer science, and engineering. Following the expansion of IT services in the military acquisition sector such as Defense Electronic Procurement, military export/import support system, etc., customers' dependence on IT for conducting business with the military or related companies is increasing, including the military's dependence on the same technology for services to the public. Nonetheless, issues pertaining to the simplified/integrated management of complex IT service management systems, including slow system recovery, lack of integrated customer service window, and insufficient information sharing, have become the priority problems that IT managers are required to solve. Therefore, this study conducted research on the integrated management of IT services provided by Korea's national defense acquisition system, which was developed based on the existing system IT Infrastructure Library (ITIL) v2, and investigated the level of satisfaction with services with focus on ensuring that it can be used for understanding the necessity of the system and its advancement in the future.

건설 산업 회계정보시스템 구축 방안에 대한 연구 (A Study on Development of Construction Industry's Accounting Information System)

  • 강동일;윤성용
    • 디지털융복합연구
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    • 제13권3호
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    • pp.127-135
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    • 2015
  • 본 연구는 최근 어려운 경영환경 속에서 건설기업이 앞으로 나아갈 관리회계시스템 목표모델을 구축하는데 도움이 되고자 한다. 연구방법은 건설 산업의 전반을 살펴보고 관리회계에서 사용되는 기법을 융복합하여 기본적인 개념을 제시하고자 하였다. 건설 기업 중 관리회계시스템을 도입하여 운영 중인 기업도 있으나 자금의 여력이 충분한 대기업 위주이며, 대기업 역시 관리회계시스템의 도입 후 그 절차와 내용에 대해 여러 가지 문제점은 여전히 존재하고 있다. 이러한 건설 기업 관리회계시스템의 성공적인 구축을 위해서는 책임회계제도, 목표이익, 목표원가, 성과평가의 핵심적인 관리회계 기법이 반드시 필요하고, 이를 지원하기 위한 최고경영자의 확고한 의지와 지속성, 현장과 본사직원의 적극적인 의사소통, 목표모델을 지원하기 위한 조직 및 제도, 표준화가 필요하다. 향후 본 연구를 토대로 델파이 기법이나 AHP를 통한 사례연구가 필요할 것으로 사료된다.

장애인 구강의료기관을 위한 서비스지침 개발 - 서비스디자인 기법을 활용하여 - (Developing Dental Service Guideline for Disabled Patients - Using Service Design Methods -)

  • 김소연;백혜란;김영재
    • 한국병원경영학회지
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    • 제22권3호
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    • pp.118-132
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    • 2017
  • This study developed key elements of dental service guidelines for the disabled patients. In order to provide consumer-oriented service guidelines for the dental patients with disability, service design method was applied. Using service design method guided by the double diamond design process, this study implemented consumer survey, observation, and contextual interviews for consumers' needs assessment. And customer journey map, mind maps, and blueprints were utilized to visualize consumer needs and guidelines for dental care services for the disabled. According to the study, disabled consumers have needs for expertise of the medical staff, dental care institutions specialized on the disabled, financial support, establishment of the facilities for the disabled, comfortable atmosphere in the institutions, and communication with medical staffs. Based on the needs of the disabled, 5 key elements of the dental care services were developed: convenience, expertise, empathy, financial support, and education and management. And service design guidelines were proposed to implement key elements of dental care services for the patients with disability. This study is significant in that it is the first attempt to apply the service design technique from the consumer perspectives in the field of dental care for the disabled. Furthermore the process of this study has become a reference that can be utilized and applied to other medical institution.

해외 기업 아카이브 전문가조직에 관한 연구 (A Study on Overseas Business Archives Professional Organization)

  • 김효선;김지현
    • 한국기록관리학회지
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    • 제19권4호
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    • pp.139-173
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    • 2019
  • 현재 국내의 기업 기록관리는 기업 내부에서 자체적인 기록관리와 아카이브를 운영하는 곳은 있을지라도, 어떠한 외부의 조직도 기업기록에 대해 체계적인 지원을 하고 있지 않은 실정이다. 이에 본 연구는 이 같은 상황을 해결하기 위한 하나의 방안으로, 해외 기업 아카이브 전문가조직을 조직 형태와 기능적 역할을 분석하여 국내에 적용할 수 있는 시사점을 제언하였다. 이를 위해 해외 기업 아카이브 전문가조직을 해당 홈페이지와 문헌 연구, 담당자 이메일 인터뷰 등을 통해 분석하였다. 분석 결과 해외의 기업 아카이브 전문가 조직들은 분과 및 독립 조직의 형태로 설립되어 오랜 기간 동안 장기적인 프로젝트를 통해 기업 아카이브를 체계적으로 지원하고 있었다. 이를 바탕으로 본 연구에서는 국내 기업 아카이브 발전을 위한 전문가조직의 조직구성과 지원활동, 교육활동, 출판활동의 기능적 역할을 제언하였다. 국내 기업 아카이브의 궁극적인 발전을 위해서는 더 이상 개별 기업의 기업 기록에 대한 인식 전환과 전략 수립만이 해결책이 될 수 없다는 것은 분명하다. 본 연구는 기업 아카이브 전문가조직의 설립에 대한 논의의 시작점으로서 의의가 있다.