• Title/Summary/Keyword: Reputation Information

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The Reliability Evaluation of User Account on Facebook (페이스북 사용자 계정의 신뢰도 평가에 대한 연구)

  • Park, Jeongeun;Park, Minsu;Kim, Seungjoo
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.23 no.6
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    • pp.1087-1101
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    • 2013
  • Most people are connected to Social Network Services (SNS) through smart devices. Social Network Services are tools that transport information fast and easily. It does not care where he or she comes from. A lot of information circulates and is shared on Social Network Services. but Social Network Services faults are magnified and becoming a serious issue. For instance, malicious users generate multiple IDs easily on Facebook and he can use personal information of others on purpose, because most people tend to undoubtedly accept friend requests. In this paper, we have specified research scope to Facebook, which is one of most popular Social Network Services in the world. We propose a way of minimizing the number of malicious actions on Facebook from malignant users and malicious bots by setting criteria and applying reputation system.

Design of a Reputation System for Twitter (트위터 이용한 인물 평판 분석 시스템)

  • Lee, Gyoung-Ho;Lee, Kong Joo
    • Annual Conference on Human and Language Technology
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    • 2012.10a
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    • pp.62-66
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    • 2012
  • 본 논문은 트위터 사용자들이 글(트윗)을 통해 표현한 인물에 대한 평가를 수집, 분석하여 인물에 대한 평판을 종합적으로 분석하는 시스템의 구성에 대한 논문이다. 트위터의 Open API를 이용한 데이터 수집과 수집된 데이터의 특징에 대하여 분석하고 감성사전을 이용한 데이터 분석과 분석된 결과의 저장방식에 대하여 논한다. 2012년에 치루어지는 18대 대통령 선거의 출마자들을 본 시스템에 적용하여 시스템의 유효성을 검증하고자 한다.

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A Study on the Effect of Satisfaction and Re-watch Intention of Visitor in On-line Price Discounts and Musical Fame in the Convergence Industry of Service Management (서비스경영의 융복합 산업에서 온라인 가격할인과 뮤지컬 명성이 관람객의 만족 및 재관람 의도에 미치는 영향에 관한 연구)

  • Yim, Ki-Heung;Quan, Zhi-Xuan
    • Journal of Digital Convergence
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    • v.13 no.10
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    • pp.157-163
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    • 2015
  • This study seeks to investigate the effect of a musical's reputation and online discounts on the consumer's willingness to re-watch a musical in the convergence industry. of service management As a resut, First, this study verified the moderating effect of on-line price discount. Second, on-line price discount was found to have an impact on reputation of a musical and consumer satisfaction. Third, consumer satisfaction was found to have a positive impact on word-of-mouth intention. Accordingly, it would also be imperative to provide information via on-line communities on a consistent basis so that viewers could create viral marketing. Also, those customers having received differentiated benefits would have a higher degree of satisfaction. Eventually, these customers will create positive viral marketing effect.

An Intimacy-based Trust Reasoning Method for Intelligent Ecommerce Systems (지능형 전자 상거래 시스템 구축을 위한 친밀도 기반 신뢰도 추론방법)

  • Kwon, Ohbyung;Park, Kwangho
    • The Journal of Society for e-Business Studies
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    • v.18 no.2
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    • pp.1-26
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    • 2013
  • Estimating levels of user trust is important for maintaining continuous use of e-commerce systems because trust alleviates user concerns about the invisibility of service providers or their reputation. Conventional trust estimation approaches such as policy-and reputationbased reasoning have focused on the experience of e-commerce systems at an early stage. However, only a few trust reasoning methods have considered the mature stage, which is more related to continuance intention. We propose a trust reasoning method dedicated to the mature stage of using e-commerce systems. In particular, a new method of unobtrusively estimating the degree of user intimacy is developed, because intimacy has been highly associated with trust as well as reputation. Our experiments show that the proposed method is valid and can be used in conjunction with reputation-based trust reasoning.

Factors Affecting Job Performance and Turnover Intention of Call Center Representatives : Focusing on Individual Characteristics and Organizational Characteristics (콜센터 상담사의 직무성과 및 이직의도에 영향을 미치는 요인 : 개인특성과 조직특성을 중심으로)

  • Jeong, Kyeongsook;QU, MIN
    • Journal of Information Technology Services
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    • v.19 no.6
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    • pp.55-82
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    • 2020
  • This study examined the factors that influence the turnover intention, job performance of call center representatives based on the adaptive structuration theory (AST). This study intended to empirically examine how individual characteristics of representative affect the technological and task adaptation, how they affect job performance and turnover intention. On the other hand, this study also explains how rational culture and organization a reputation which are considered as dimensions of organizational characteristics affects organizational commitment, and verifies the relationship between organizational commitment and job performance and turnover intention. Finally this paper aim to provide academic and practical implications. In order to solve the above research problems, this research proposed a model based on the adaptive structuration theory. In order to identify the relationship between the proposed variables and the AST for individual, we conducted an empirical test on the call center representatives. The structural equation model was used to verify the research model and hypotheses. The results of the empirical analysis show that the personal characteristics of counselors, such as communication skills, multitasking abilities, and innovativeness have a positive effect on skill adaptation, and skill adaptation has a positive effect on task adaptation, furthermore, it influences on job performance and turnover intention Respectively. In addition, among the factors of organizational environmental dimensions of the call center, it was found that organizational reputation not only increase continuance commitment but also increase normative commitment. Contrary to our expectations, perceived rational culture didn't have a positive effect on organizational commitment. Also, continuance commitment and normative commitment are valid predictors of job performance, but they have nothing to do with turnover intention. On the contrary, emotional commitment is the only one variable among three dimensions of organizational commitment have a positive effect on turnover intention, but is not a valid predictor of job performance.

Comparison of Experienced and Inexperienced Consumers' Utilisation of Extrinsic Cues in Product Evaluation: Evidence from the Korean Fine Arts Market

  • Kim, Yoonjeun;Park, Kiwan;Kim, Yaeri;Chung, Youngmok
    • Asia Marketing Journal
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    • v.17 no.3
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    • pp.105-127
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    • 2015
  • This study compares experienced and inexperienced consumers' patterns in cue utilisation in product evaluations in the arts market. Borrowing the notion of high- and low-scope cues introduced by the cue-diagnosticity framework, we differentiate between the two most readily discernible extrinsic cues in the fine arts market - an art gallery's brand reputation (a high-scope cue) and certificates of authenticity (a low-scope cue). These two cues are different in nature; the former is more abstract, intangible, and rich in content, so is more difficult to interpret than the latter. Given the differences in experienced and inexperienced consumers' information processing styles, we hypothesise that experienced arts consumers form perceived credibility of and purchase intentions towards artworks based on high-scope cues, whereas inexperienced consumers do so based on low-scope cues. To test our hypothesis, we conducted a consumer intercept study at Korea's two most representative art fairs. The survey participants were categorised into either experienced or inexperienced consumers based on their prior purchase experience, and their responses to a set of attribute combinations about two artworks created by the same artist were collected. The results indicate that experienced participants show higher purchase intentions when an art gallery's reputation is very high, whereas inexperienced participants show higher purchase intentions when artworks are accompanied by certificates of authenticity. This congruency effect between prior experience and cue type is mediated by the perceived credibility of the artworks. The findings suggest a correspondence between a consumer's prior experience and the types of extrinsic cues that are important in product evaluations. To the best of our knowledge, this study is the first attempt ever to investigate the role of prior experience in determining when to use high- or low-scope cues. It also provides a useful frame of reference to advise marketers on the effective sales approach based on a client's prior purchase experience.

Motivations for Sharing Photos and Videos on YouTube and Flickr (YouTube와 Flickr에 사진과 비디오를 공유하는 이용자 동기 연구)

  • Oh, Sanghee;Syn, Sue Yeon
    • Journal of the Korean Society for information Management
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    • v.34 no.4
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    • pp.227-245
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    • 2017
  • This study mainly investigates the motivations of YouTube and Flicker users for posting videos or images/photos on each service. The motivational framework with ten factors such as enjoyment, self-efficacy, learning, personal gain, altruism, empathy, social engagement, community interest, reputation and reciprocity were used to test the motivations. Those who are users of YouTube and Flickr were recruited from Amazon Mechanical Turk to participate in online surveys. Findings show that learning and social engagement are the two most highly rated motivations. Altruism was rated relatively low, although it was strongly correlated with all other motivations. Personal gain was rated as the lowest by both users but Flickr users rated personal gain higher than YouTube users. Findings from this study could be applicable to specify user motivations for using the services and to upgrade the designs of the services in the future.

Examining the Use of Geotags on Instagram: Motivation, Satisfaction, and Location-based Information Sharing in Hong Kong

  • Chan, Hiu Feng;Cho, Hee Jung;Lee, Hye Eun
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.1
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    • pp.64-77
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    • 2022
  • The advent of location-based social networks (LBSNs), and the pervasive use of smartphones have allowed individuals to easily inform their status through locational information. This led to a new trend in social media: to upload geotagged photos that illustrate the location of the images and then share them with others. In this circumstance, the current study aims to examine the use of geotags on Instagram. Further, the motivations for using geotags as well as the relationship among the motivation, satisfaction, and location information sharing behavior are analyzed. The online survey was conducted on 411 respondents of Hong Kong who are active Instagram users. Based on uses and gratification theory and goal theory, the users' motivations and goals for utilizing geotags were divided into mainly two categories; task-involved and self-involved goals. Then, four different motivations (contribution, memory aid, showing off, and reputation gaining) were further examined. The result indicated that contribution, memory aid, and reputation gaining were the goals and motivation for the users to utilize geotags on Instagram, having a positive impact on satisfaction. However, a positive relationship between showing off and geotag satisfaction was not supported. Among four different factors, memory aid was found to have the strongest influence on geotagging satisfaction. The result of testing the relationship between geotag satisfaction and further location information sharing behavior also turned out to have a positive relationship. The implications and limitations of findings are also discussed in the study.

Korean Medical Citation Index(KoMCI) and Journal of Korean Neurosurgical Society

  • Yang, Hee-Jin;Chung, Hyun-Tai;Park, Chul-Kee;Yi, Min-A;Kim, Dong-Gyu
    • Journal of Korean Neurosurgical Society
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    • v.40 no.4
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    • pp.300-303
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    • 2006
  • The authority and reputation of a medical journal is based on the number of received citations. Korean Medical Citation Index [KoMCI] provides information about citations of Korean medical journals since 2002. All six issues of KoMCI [from 2000 to 2005] were used for analysis. Citations, impact factor, and their changes were evaluated. We compared the data of Journal of Korean Neurosurgical Society[JKNS] with other Korean medical journals. The impact factor[IF] of 2005 maintained increased value since 2004, although the impact factor excluding self citation[ZIF] returned previous low value. Improvement in proportion of Korean citations and in proportions of non-self received citations were encouraging changes. Although there were some improvements, the status of JKNS with respect to ZIF is still behind other Korean medical journals selected for comparison. Improvement of the status of JKNS by aid of KoMCI and enhanced reputation of KoMCI by its positive influence on JKNS or other Korean medical journals will be beneficial to members and medical societies of Korea.

The Impact of Online and Offline Wine Purchase Channels on Consumer Perceptions of Wine Attributes and Repurchase Intention

  • Kang, Sora;Bonn, Mark A.;Cho, Meehee
    • Journal of Distribution Science
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    • v.13 no.10
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    • pp.57-63
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    • 2015
  • Purpose - This study investigates the effects consumer perceptions of wine attributes have on repurchase intention. It examineshow wine purchase channels (online or offline) influence perceptions about wine attributes and repurchase intention. Research design, data, and methodology - A total of 390 responses from Florida residents over 21 were collected using online surveys. Responses were analyzed using exploratory factor analysis to identify the underlying wine attribute factors. Multiple regression and multi-group analysis were employed to test the hypotheses. Results - Results revealed that consumer perceptions of wine attributes (sensory, origin, reputation, and price point) significantly influence their repurchase intention. Additionally, the effects of wine attributes on repurchase intentions were found to be significantly different based on the channel used. Findings indicated that wine attributes pertaining to reputation and price point strongly influenced repurchase behavior of online consumers, while offline wine consumers were influenced more by sensory and origin attributes. Conclusions - Study findings provide useful information for wine industry sales channels for developing new marketing strategies to effectively attract wine consumers to repurchase wine.