• Title/Summary/Keyword: Relational Analysis

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Customer Loyalty and Perception Differences in Relational Benefit: Focusing on Restaurant Industries (외식고객의 충성도 분류에 따른 관계편익 지각 차이에 대한 연구)

  • Kim, Hyungmin;Yoon, Jiyoung
    • Culinary science and hospitality research
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    • v.24 no.1
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    • pp.50-62
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    • 2018
  • The purpose of this study was to overview the meaning of customer loyalty to segment customers based on their loyalty and to analyze the difference of loyal customers' perception of relational benefits in the restaurant industries. A self-administered questionnaire was distributed to 500 adults with dining experience at restaurants. Participants were given a brief description of loyalty and were made to choose a specific restaurant they felt loyal to and one with no loyalty. Attitudinal and behavioral loyalty were used in cluster analysis resulting 4 cluster groups. Each group was named true, spurious, latent, and low loyalty. After the groups were separated, ANOVA was used to see if the score of perceived relational benefit showed difference. All four relational benefit including social, psychological, economic, and customization benefit showed significant difference(p<.001). True loyal customers perceived relational benefit as the highest while low loyal customers showed the lowest. For latent and spurious loyal customers, it was found that latent loyal customers showed higher perception than spurious customers.

Optimizing welding parameters of laser-arc hybrid welding onto aluminum alloy via grey relational analysis (Grey relational analysis를 이용한 알루미늄 합금의 레이저-아크 하이브리드 용접조건 최적화)

  • Kim, Hang-Rae;Park, Yeong-U;Lee, Gang-Yong;Lee, Myeong-Ho;Jeong, U-Yeong;Kim, Seon-Hyeon
    • Proceedings of the KWS Conference
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    • 2006.10a
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    • pp.253-255
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    • 2006
  • Grey relational analysis has been carried out to develop a new approach for optimization of Nd:YAG laser and MIG hybrid welding parameters. The quality of welded material depends on welding parameters. The parameters chosen for current study include wire type, shielding gas, laser energy, laser focus, traveling speed, and wire feed rate. The welding experiments were performed on 6K21-T4 aluminum alloy sheet. Functional demands on products may vary widely depending on their use. The ultimate tensile stress, width, and penetration were chosen as the optimization criterion. Practice based on an orthogonal array which is following Taguchi's method has been progressed. Base on the results of grey relational analysis, the optimal process parameters were obtained. This integrated work was judged and it is observed that the results obtained by using the optimal parameters are much improved compared to those obtained through initial setting.

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Application of Graph Theory for Analyzing the Relational Location Features of Cave as Tourists Attraction(I): focused on the structural analysis of network (동굴관광지의 관계적 입지특성 분석을 위한 그래프이론의 적용(I): 네트워크분석 기법의 적용을 중심으로)

  • Hong, Hyun-Cheol
    • Journal of the Speleological Society of Korea
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    • no.86
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    • pp.8-15
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    • 2008
  • This study is about the efficiency of graph theory that can be applied as the research analysis method in order to identify the relational location features of the caves favored as the ecological tourists attraction. Creating network with traffic nodes and surrounding tourists attractions in a certain space including the caves as the tourists attraction and structural analysis on the overall network using various kinds of index will be very useful method to identify the relational location features and benefits from linking the caves as the tourists attractions. In particular, it can be applied to set the spatial scope in the tourism development plan including the caves as the tourists attractions.

The Characteristics of Relational Quality and Buying Behavior Depending on Consumer's Internet Shopping Value - Focused on Clothing Purchase - (소비자들의 인터넷 쇼핑가치에 따른 관계품질 및 구매행동특성 - 의류제품 구매를 중심으로 -)

  • Ji, Hye-Kyung
    • Journal of the Korea Fashion and Costume Design Association
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    • v.11 no.1
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    • pp.63-75
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    • 2009
  • This study aims to find out the dimension of consumers' shopping values in internet clothing purchase, and the relation of their relational quality with shopping malls and their shopping behavior depending on the type of their shopping values. For this purpose, this study surveyed 343 male and female consumers in their 20s or 30s for empirical analysis who have ever purchased clothing through internet shopping malls. Respondents are selected using the convenience sampling through internet survey in July 2008. For statistical analysis, descriptive statistics, factor analysis, ANOVA analysis, Duncan test, and $X^2$-test are carried out using SPSS for Windows 12.0. The results are as follows. First, consumers' shopping value dimensions in internet shopping for clothes are found 4 factors of fun, economic utility, information, and shopping convenience. Second, based on shopping value dimensions, consumers are categorized into an practicality-seeking, an economic utility/fun-seeking, a fun-seeking, and an information/fun-seeking group. Third, there are significant differences in relational quality, customer loyalty, favorable word of mouth, and repurchase intention depending on shopping value-based consumer types. In particular, the economic utility/fun-seeking and information/fun-seeking group have higher values on relational quality and shopping behavior variables than other groups. Thus internet shopping mall businesses need to recognize these group of consumers as their core customers and develop programs to maintain a long-term relationship with them.

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The Relationships between Body Image, Hedonic Shopping Orientation and the Use of Information Sources in Purchasing Skinny Jeans (신체이미지와 쾌락적 쇼핑성향 및 스키니 진 구매 시 정보원 활용의 관계 연구)

  • Yang, Hye-In;Kim, Hanna
    • Journal of Fashion Business
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    • v.21 no.2
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    • pp.16-29
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    • 2017
  • This study examines the effects of body image and the hedonic shopping orientation of female consumers on using fashion information to purchase skinny jeans. For this purpose, an online survey was carried out during the recent year targeting female consumers who had purchased skinny jeans. A total of 464 responses were analyzed in this study. The SPSS 22.0 program was used to perform frequency analysis, factor analysis, reliability analysis, and multiple regression analysis. The results are as follows. First, interest in appearance and apparel had a significant influence on every factor of the hedonic shopping orientation, except for the relational shopping orientation, and interest in body weight had a significant effect on the enjoying, relational, and impulsive shopping orientations. Additionally, body satisfaction, except for the impulsive shopping orientation, had a significant influence on the enjoying, brand, loyalty, and relational shopping orientations; body dissatisfaction affected the brand, loyalty, relational, and impulsive shopping orientations. Second, the enjoying shopping orientation significantly influenced every factor of fashion information, and the brand shopping orientation had a positive effect on mass media information, but a negative effect on street information. Furthermore, the loyalty shopping orientation had a significant influence only on store information, the relational shopping orientation had a significant effect on both mass media and verbal information, and the impulsive shopping orientation did not exert any influence on any factors of fashion information.

An Analysis of Correlation between Relational Understanding and Creative Math Problem Finding Ability (관계적 이해와 창의적 수학 문제발견능력과의 상관관계 분석)

  • Kim, Eun-Jin;Kwean, Hyuk-Jin
    • Journal of the Korean School Mathematics Society
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    • v.15 no.3
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    • pp.511-533
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    • 2012
  • In order to determine whether there is a significant correlation between relational understanding and creative math. problem finding ability, this study performed relational understanding and problem finding ability tests on a sample of 186 8th grade middle school students. According to the study results, we found a very significant positive correlation between relational understanding and the creativity of the mathematising ability and the combining ability of mathematical concepts in the problem finding ability. Although there was no statistically significant correlation between relational understanding and the extension ability of mathematical facts, the results from analyzing the students response rate and actual scores in each test showed that students with high relational understanding scores also had high response rate and high scores in analogical reasoning and inductive reasoning. Through this study, therefore, relational understanding is found to have a positive impact on the creative mathematics problem finding ability.

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Development of Integrated Design Methodology for Relational Database Application -Focusing on Object-Oriented Analysis and Design Methodology- (관계형 데이터베이스 응용시스템을 위한 통합 설계방법론 개발 -객체지향 분석.설계 방법론을 중심으로-)

  • Joo, Kyung-Soo;Jho, Do-Hyung
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.11
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    • pp.25-34
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    • 2011
  • In this paper we present an integrated design methodology for relational database based on object-oriented analysis and design. The integrated design methodology is based on business profile and has six phases. In the first phase, business use cases are identified and described by macroactivity diagrams and then the macroactivity diagrams are transformed to detailed business activity diagrams by using objects, object flows and business worker's responsibilities. In the third phase, the detailed business activity diagrams are transformed to business class diagrams that describe the static structure of the entire business system based on detailed business activity diagrams. In the four phase, the business class diagrams are transformed to class diagrams that represent the initial conceptual model of the target relational database. In the five phase, we add additional transformations on the class diagrams with generalization and specialization of associations, roles, activities, additional classes and redundant associations. Eventually, the final class diagrams are transformed to relational database schema. The methodology presented in this paper by applying that proposal for organic connection between object-oriented analysis and design methodology and relational database design methodology. And it will be able to deal with integration management. By the integrated design methodology, we can make more easily software systems based on relational database. In the case study, proposal integrated design methodology applied for a visa issuing system.

Constructions of Relational Database Model Using Rough Sets and Its Analysis (러프 집합을 이용한 관계데이터베이스 모델의 구성 및 해석)

  • 정구범;정환묵
    • Proceedings of the Korean Institute of Intelligent Systems Conference
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    • 1996.10a
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    • pp.337-339
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    • 1996
  • In this paper, we construct rough relational database model using approximation concepts of rough set. Also, we analyze the relation between objects, attributes and attribute values and, propose the method that can generate flexible retrieval results.

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The Changes of Social Welfare Services in Korea - Analyzing the Changing Relationship between Actors - (한국 사회복지서비스의 변화 - 행위자간 관계의 분석 -)

  • Yang, Nan-Joo
    • Korean Journal of Social Welfare
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    • v.62 no.4
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    • pp.79-102
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    • 2010
  • This paper aims to analyse the recent changes in social welfare services from a relational perspective. Discourses of the privatization of welfare state, the welfare mix approach, and consumerism have provided frames for interpreting the changes in social services in Korea. The nature of social welfare services, being a "relational goods" requires its focus to be in its relational aspects: the relation between service user and service practitioner; the relation between service user and provider; the relation between service user and government; the relation between service practitioner and provider; the relation between service practitioner and government; and the relation between service provider and government. Analysis of such relations will explore their transformation toward formalness and equality in social welfare services. In conclude, the study reveals a process of modernization, defined as a transition from informal relations to formal contractual relations, based on one's rights, responsibilities and obligations. Previous relations, of paternalistic, arbitrary and hierarchical characteristics, can be seen as being substituted by more formal, institutionalized and equalized relations. In terms of service purchasing contract between service user and service provider and employment contract between service provider and service worker are recognized with the latter characteristics. This relational analysis leads a discussion concerning the creation of institutional basis of one's rights and responsibilities in the fields of social welfare services in Korea.

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A Study on Determining Trade Terms for Logistics Efficiency in the Era of Logistics 4.0: Moderated Mediating Effect of Added Value of Traded Goods

  • Chang-Bong Kim;Kyeong-Wook Jeong;Hwa-Jung Hyun
    • Journal of Korea Trade
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    • v.27 no.4
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    • pp.1-18
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    • 2023
  • Purpose - The purpose of this paper is to study how flexibility and mutuality in determining trade terms impact logistics efficiency in the context of relational theory. Additionally, the effect of relational contracts on logistical efficiency relative to the value of the goods being traded is investigated. Design/methodology - According to the relational contract theory, we developed 17 factors utilizing a 7-point Likert scale to measure variables related to flexibility, mutuality, logistics efficiency, and the added value of goods. The survey occurred over four months, and was distributed directly, and via email, phone, and online Google surveys. A total of 403 surveys were collected out of 1,800 distributed, and 380 were analyzed. The principal respondents were import/export companies and members of the Korea International Trade Association and the Korea Small and Medium Business Export-Import Association. The collected data were analyzed using frequency analysis, exploratory factor analysis, and correlation analysis using SPSS ver. 26.0 statistical software, and hypothesis test results were derived using Process Macro ver. 3.5. Findings - This study provides evidence that negotiation flexibility for trade terms affects the efficiency of the logistics process, and the mutuality of such arrangements is shown to be associated with the flexibility and efficiency of logistics processes. Additionally, it has been established that companies whose trade goods possess a low degree of added value may experience increased efficiency in logistics operations if they agree to trade terms that are both flexible and mutually beneficial with their counterparts. Originality/value - This study suggests that in an environment of rapidly shifting global logistics and unpredictable related costs, trade companies may be able to improve logistics efficiency by establishing flexible, mutually beneficial trade terms when entering into contracts. Furthermore, it is suggested that companies dealing in low-value-added products may improve the logistical performance of approaching trade from a perspective of relational contracts.