• Title/Summary/Keyword: Relation Factors

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Will My Customers Come Back? A Study of Beauty Salons in Taiwan

  • Lin, Yun-Yung;Lee, Tzong-Ru (Jiun-Shen);Lean, Hooi Hooi;Lan, Hsiang-Ying
    • Journal of Distribution Science
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    • v.16 no.1
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    • pp.73-85
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    • 2018
  • Purpose - The beauty salon industry is a highly competitive market. Every beauty salon shop aims to keep its customers satisfied and hopes that they will revisit several times. Hence, this paper investigates the key factors affecting the repurchase intention of consumers in the beauty salon industry in Taiwan. Research design, data, and methodology - We first use the content analysis of free-response narratives from beauticians to classify the key factors objectively and develop the questionnaire accordingly. We then distribute the questionnaire to 130 beauty salon consumers to complete the questionnaire. Next, the Grey Relation Analysis is employed to identify the key factors that affect the repurchase intention of consumers in the beauty salon industry. Results - From the perspectives of the beauty salon customers, the factors affecting the repurchase intention of consumers are (1) obvious treatment results, (2) the treatment space considers personal privacy, (3) the offer of promotional prices for treatment/product trials, and (4) the product knowledge of the beauticians. From the perspectives of the beauticians, the factors include (1) the treatment space is well-designed and makes the customers feel relaxed, (2) enhancement of the customer relationship, (3) the treatment space considers personal privacy, and (4) the positive service attitude of the beauticians. Conclusions - We analyze all the key factors and offer some suggestions as a conclusion.

A Study on the Service Performance and Job Satisfaction of Physical therapists (물리치료사의 근무실태와 직무만족도에 관한 조사연구)

  • Cheon Jae-Kyun
    • The Journal of Korean Physical Therapy
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    • v.3 no.1
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    • pp.9-37
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    • 1991
  • The purpose of this . study is to examine the unsatisfactory factors of the physical therapists and to obtain the materials necessary to comply with these factors by analysing their service performance and job satisfaction, To accomplish these purposes, this study was carried out by using the questionnaires 206 physical therapists registered in the Korean Physical Therapists Association, for 35 days from January 7 to February 10, 1990. The result of this study is summarized as follows. 1. Of total respondents, the male accounted for 54.4 percent, while the female for 45.6 percent. Their age showed that 20s accounted for 65.0 percent, while the service period less than 3 years accounted for 66.5 percent. In addition, 63.6 percent of them served at the general clinics. 2. The general clinics caused the physical therapists to serve for 10 hours or more per day, where their therapy room located in the underground accounted for 41.3 percent. Their health diagnosis status indicated that nondiagnosis accounted for 63.2 percent. The number of the served patients fer a day showed that 20-30 accounted for 37.4 percent, while 30 persons or more for 25.7 percent. 53.4 percent of total subjects was unsatisfied with their duty quantity. And, the monthly salary indicated that 500,000 or less accounted for 72.3 percent. 3. The average marks by their job satisfaction factors indicated 4.42 for duty importance, 4.02 for recognization of specialized job, 3.98 for ability exercise, 1.99 for promotion possibility, 2.28 for reasonable salary, and 2.41 for welfare system, respectively, based on 5 full marks. 4. The summarized job satisfaction by factors indicated that the relation with the doctor accounted for 57.8 percent, the satisfaction status with the existing job for 53.4 percent, the ability development for 41.8 percent, respectively, and the salary for 10.2 percent. Then, the satisfaction by sex showed that the male was generally satisfied with the ability development (p<0.05), the relation with the doctor (p<0.01), and the satisfaction with the existing job, while the female was satisfied with the duty quantity(p<0.05), salary, and the situation guarantee (p<0.05). On the other hand, the satisfaction by age indicated that the subject of the lower age were satisfied with the ability development (p<0.01), the relation with the doctor(p<0.05), the salary, and the situation guarantee. Also, the satisfaction by the service section showed that the physical therapists serving at the general hospital were satisfied with the ability development (p<0.01), the duty quantity (p<0.01), the salary(p<0.01), the situation guarantee(p<0.01), and the satisfaction with the existing duty (p<0.05), while the physical therapists at the hospital and the rehabilitation center were unsatisfied with the salary (p<0.01). In addition, The satisfaction with the service period at the existing section indicated that the physical therapists less than 3 years were highly satisfied with the ability development, the relation with the doctor, the situation guarantee, and the existing duty(p<0.05), while the physical therapists more than 6 years tended to show the lower satisfaction, And the satisfaction with the monthly salary indicated that the higher the monthly salary, the higher the satisfaction with the relation to the doctor(p<0.05), the duty quantity(p<0.01), the salary(p<0.01), and the situation guarantee (p<0.01). 5. The correlation between general characteristics and job satisfaction factors indicated that the sex was directly correlated to the marital status (r=-0.442), while it was reversely correlated to the age (r=-0.564) , total career (r=-0.229), and the relation with the doctor (r=-0.233). Additionally, the age was directly correlated to the total carreer (r=-0.677), and the service period at the existing section (r=0.491), while the age was reversely correlated to the marital status (r=-0.678). Accordingly, the higher job satisfaction of the physical therapists was related to factors such as their duty importance, recognization of specialized occupation, ability exercise, autonomy, relation to colleagues, decision-making's consideration, and relation with the doctor, while the lower job satisfaction includes the opportunity of promotion, salary, welfare system, service time, duty quantity, and situation guarantee. For this reason, if the factors of the lower job satisfaction are solved, then it will be possible to encourage the motive of these physical therapists, and the acyivate their duties. More over, it is also possible to improve the medical service, Additionally, if the general physical therapy room in the hospital and in the public health center are established, more development should be accomplished in the physical therapy.

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Impact of Internet Addiction on School Life Adaptation (인터넷 중독이 학교생활 적응에 미치는 영향)

  • Yoo, Byeoung-Hyeouk;Kim, Su-Min;Baek, Hyeon-Gi;Kang, Jung-Hwa
    • Journal of Digital Convergence
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    • v.7 no.2
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    • pp.71-81
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    • 2009
  • This paper studied the impact of Internet addiction on school life adaptation of high school students. We searched the literature on Internet addiction for such research and analyzed the impact that Internet addiction has on school life fitness. The SPSS statistics program was used for Internet addiction factor analysis and the analysis was carried out through the structure equation model. The family relation, individual relation, school relation and friend relation factor were deduced to Internet addiction as a result. It was revealed that the individual relation factor among Internet addiction factors had an influence on school life fitness. It is expected that this research will prove helpful in providing preventative education for Internet addiction

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An Effect of Multicultural Family Children's Self-Identity to School Adaptation

  • park, Kap Lyong
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.3
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    • pp.123-128
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    • 2016
  • This study aims to analyze the causal relation between identity and school adaptation of multicultural family children, starting from necessity of empirical research considering insufficient preceding research. To achieve the purpose of the research, this study implemented empirical analysis regarding the causal relation between factors of self-identity and school adaptation. As a result, factors of self-identity implies significant effect on school regulations, while factors of school adaptation partially have an effect on school class and relations with a teacher and friend. Based on the result of verification, this study emphasizes teachers' effort as well as comprehensive and practical development of an educational program to help children from multicultural family establish the right self-identity for settling into school life. Moreover, the limitation of this study and future research direction is presented.

Influencing Factors on Family Functioning of Caregivers in Families with Stroke Patients (뇌졸중 환자를 돌보는 가족의 가족기능 영향요인)

  • Yu, Su Jeong;Park, Yeon Hwan
    • Korean Journal of Adult Nursing
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    • v.18 no.3
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    • pp.457-467
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    • 2006
  • Purpose: The purpose of this study was to identify the main factors influencing family functioning of caregivers in families with stroke. Method: A Convenient sample of 173 primary family caregivers who take care of a stroke patient at an Oriental medicine hospital in Jeonbuk. Interviews were done with a standardized questionnaire including family functioning by nurses. Results: In Pearson's correlation analysis, the influencing factors related to family functioning were ADL(p=.017), level of paralysis(p=.019) as stressors, Quality of relation(p=.000) as situational variables, and family caregivers' burden(p=.000). Stepwise multiple regression analysis showed 29.9% of the variance family functioning was significantly accounted for by the quality of relationship between stroke patient and caregiver(26.8%), and caregiver burden(3.1%). Conclusions: Findings indicate that families of stroke patients need family-focused nursing intervention as supported care to improve the relationship between patient and primary caregiver and relieve caregiver burden by culturally tailoring to Korean.

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Analysis of Pain using Visual Analogue Scale Questionnaire (VAS 평가표를 이용한 동통에 대한 분석)

  • Kang Jeom-Deok;Kim Chul-Yong
    • The Journal of Korean Physical Therapy
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    • v.12 no.2
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    • pp.165-174
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    • 2000
  • Objectives : This study was to analysis of pain using visual analogue scale questionnaire. Methods : Questionnaire were completed by 101 adult patients of department relation to simple pain in hospitals of Taegu from March 10, to April 10, 2000. The information was used to estimate multiple regression for the pain related factors association. Results : Visual analogue scale scores of mean was 4.29. work modification scores was 5.50. The scores of 1 month below was mild$(45.16\%)$, 6 months above was discomfort$(56.41\%)$. distressing$(72.73\%)$. and excruciating$(100.0\%)$ in association between present pain index and duration(p=0.002). Visual analogue scale scores was significantly associated with frequency of pain and present pain index. Conclusion : Date from this study support a statistically significant association between visual analogue scores scores and two factors found in other research to increase the relation with pain. This findings may have implications for targeting frequency of pain and present pain index.

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A fuzzy reasonal analysis of human reliability represented as fault tree structure

  • 김정만;이상도;이동춘
    • Journal of the Ergonomics Society of Korea
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    • v.16 no.2
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    • pp.1-14
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    • 1997
  • In conventional probability-based human reliability analysis, the basic human error rates are modified by experts to consider the influences of many factors that affect human reliability. However, these influences are not easily represented quantitatively, because the relation between human reliability and each of these factors in not clear. In this paper, the relation is expressed quantitatively. Furthermore, human reliability is represented by error possibilities proposed by Onisawa, which is a fuzzy set on the interval [0,1]. Fuzzy reasoning is used in this method in order to obtain error possibilities. And, it is supposed that many basic events affected by the above factors are connected to the top event through Fault Tree structure, and an estimate of the top event expressed by a member- ship function is obtained by using the fuzzy measure and fuzzy integral. Finally, a numerical example of human reliability analysis obtained by this method is given.

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An Evaluation on the Degrees of Satisfaction of Product with Hierarchical Quality Structure Using Possibility Distribution Function (가능성분포함수를 이용한 계층적 품질구조를 가진 제품의 만족도 평가)

  • 김정만
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.21 no.46
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    • pp.173-180
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    • 1998
  • In conventional probability-based quality evaluation of products with qualitative characteristics, many factors that affect the evaluation are not easily represented quantitatively, because the relation between reliability of human evaluator and each of these factors is not clear. In order to evaluate the quality of product with qualitative characteristics quantitatively, in this paper, the relation is represented as the shape of possibility distribution function of fuzzy set on the interval [0,1]. Furthermore, fuzzy reasoning is used to obtain the estimates of quality characteristics. And, it is supposed that many quality characteristics affected by the above factors are connected with the final characteristic through hierarchical structures. Finally, using the estimates gained from the final evaluation, qualitative characteristics are evaluated by use of concept of pattern recognition.

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A Study on the Job Satisfaction of Physical Therapist's at Public Health Center (보건소 물리치료사의 직무만족도에 관한 조사연구)

  • Park, Seoung-Ha;Jeong, Han-Shin
    • Journal of Korean Physical Therapy Science
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    • v.9 no.4
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    • pp.73-81
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    • 2002
  • The purpose of this study was to investigate factors affecting physical therapist's job satisfaction at public health center. The data were collected from May 10 to 12, 2002 and 117 valid questionnaires were obtained and analyzed. They were analyzed by the percent, frequency, t-test, one-way ANOVA and Pearson correlation coefficiency. The results of the study were as follows: 1. The average marks by their job satisfaction factors indicated 3.56 for identity guarantee, 3.20 for administration, 2.78 for duty volume, 2.53 for relation with colleague. 2. There was statistically a difference of the education degree in relation with colleague. 3. There were statistically a difference of the age, total career, grade in rank, the number of colleague in identity guarantee. 4. No statistical significance were observed with the factors of incumbent satisfaction, duty volume, flexibility at work, administration.

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Study on the Interrelationship among the Environmental Factors in Environmental Impact Assessment (환경영향평가에서의 평가항목간 상호연계성에 관한 연구)

  • Kang, Myung-Hwi;Lee, Mu-Choon
    • Journal of Environmental Impact Assessment
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    • v.8 no.3
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    • pp.49-59
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    • 1999
  • In this study, we individualize the clauses to sort out the troubled ones, draw up a interrelation model in order to visually organize the relations, and finally, suggest the desirable application idea. The interrelation model suggested in this study has been made based on the matrix method. On this matrix, we arranged the environmental factors on horizontal and vertical axis, and when we describe the relation of each factors, we set the horizontal axis as the base and divided the content into three grades : Fine, Medium, and Poor. In addition to that, we expressed those three grades into numerical value like 3 points for Level Fine, 2 points for Level Medium, and 1 point for Level Poor and then, we converted this numerical values into index numbers. We could classify the index numbers such as AS, PS, Q-index, P-index. AS is an index numerically shows the degree of giving environmental effect, PS is an index numerically shows the degree of receiving environmental effect, Q-index is an index shows the aggravate degree, and P-index shows the relation degree. The Q/P-index with large numbers has considerable effect on the environmental system, while the small numbered Q/P-index barely effect on the environmental system. Moreover, we classified the environmental factors into 5 levels(I~V) according to the relations between the Q-index and P-index. Level I is less affected by the environment and has more giving effect, while Level V is more sensitively affected by the environment and has more receiving effect, which we considered important. Therefore, we could come up with the result that if we consider the each level of factors when we evaluate the EIA, the result would be far more accurate and reliable since it contains mutual relation aspect of EIA. The suggested interrelation model in this thesis is presentable as one of those scoping system. We highly believe the need of scoping system in EIA and suggest the interrelation model as the alternative idea for scoping system.

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