• Journal of Digital Convergence
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• v.19 no.6
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• pp.85-90
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• 2021

This research focused on four areas of government-sponsored start-up support projects: facility support, funding, education support, and mentoring support, and examined the effects of business performance and the mediating effects of business start-up satisfaction. As a result of the analysis, it was verified that the facilities, education, funds and mentoring support of the start-up support project had a positive effect on the business performance of the founders, and the partial mediating role of the start-up satisfaction was also verified in the relationship between the start-up support project and the business performance. Based on these results, it was confirmed that support programs such as facilities, education, funds, and mentoring in government-sponsored start-up support projects are suitable factors to improve the business performance of founders. Finally, the implications of this study were presented and the limitations of the study and future research directions were discussed.

• Journal of the Korean Society for Library and Information Science
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• v.56 no.3
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• pp.181-211
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• 2022

This study designed the research model to identify whether the characteristics of cultural programs of public libraries and middle-aged people's experience of the programs impact on their life satisfaction. To verify our model, we conducted our survey to random middle-aged users of five public libraries in Gyeonggi-do and nine public libraries in Seoul, and 246 valid samples are used. Our analysis showed that the characteristics of cultural programs and middle aged people's experience of the programs affect their perception of cultural programs, and the regional perception of public libraries had a significant effect on fulfilling personal needs for life satisfaction. Our analysis also showed the change in values of public libraries that spread to the realm of daily life. This study is meaningful in suggesting directions for national and local public library policies and public library cultural programs.

• The Journal of the Convergence on Culture Technology
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• v.9 no.5
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• pp.549-555
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• 2023

The main point related to the entrepreneurial ecosystem is that in an environment where a good entrepreneurial ecosystem has been established, startup companies can generate good results. From this perspective, this study examined the perception of entrepreneurs regarding the entrepreneurial ecosystem in the Daegu by conducting an analysis of importance and satisfaction towards the Daegu entrepreneurial ecosystem, using the results of the Innovation Entrepreneurial Ecosystem Establishment and Operation Project of the Daegu Creative Economy Innovation Center, which is a key member of the entrepreneurial ecosystem. The analysis results showed that the importance and satisfaction of the entrepreneurial infrastructure were classified as high, while the importance and satisfaction of finance (investment and support) and securing human resources were shown to be low. Based on the results of this study, we confirmed the perception of entrepreneurs regarding the entrepreneurial ecosystem in Daegu and provided implications for improving the regional entrepreneurial ecosystem and policy directions.

• Journal of Preventive Medicine and Public Health
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• v.37 no.1
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• pp.80-87
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• 2004

Objectives: To evaluate the learning achievement and satisfaction levels for the Field Epidemiology Specialist Training Program (FESTP), on infectious disease control between March 19 and October 31, 2002. Methods : The FESTP was designed as a set of 84 hours curricula including lectures, discussions, self-studies, and field practicals, and organized both centrally and locally by the Division of Communicable Disease Control of the National Institute of Health and 11 universities. Before and after the program, a questionnaire survey on the educational need (49 items) and satisfaction (15 items) was conducted on 484 trainees, who were responsible for communicable disease control and immunization at 242 regional health centers. The data were analyzed with paired t-tests for comparison of the educational needs between the pre and post scores. Results : The average score for satisfaction was 3.06 out of 5.0; with relatively higher scores for sincerity (4.10) and professionalism (4.01) of the tutors, adequacy (3.54) and clearness (3.51) of the evaluation criteria, usefulness (3.54) and fitness (3.52) of the contents, but with relatively lower satisfaction for schedule (2.96) and self-studies (2.91). The average for requirement for education improved, as shown by the decrease from 2.72 to 2.22 (p<.0001) with the biggest decrease in the outbreak investigation from 2.60 to 2.08. Conclusion : The FESTP was evaluated as being effective, the trainees showed moderate satisfaction and decrease educational needs. However, the actual schedules and self-studies should be rearranged to improve the satisfaction level.

• Culinary science and hospitality research
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• v.10 no.3
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• pp.97-118
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• 2004

As the economy grows rapidly and the national income level increases, the service industry has become more important and its size gets larger. Especially, the food industry undertakes a continuing growth of consumer expenditures through no nationalization of food, consumers varying patterns of eating out, and individualization. However, it includes many problems with improving service quality towards customers owing to the absence of systems and philosophy to realize customer satisfaction management Therefore, this study conducted a study with Korean traditional restaurant customers to measure their perceived service quality, to verify what factors most influence consumer satisfaction, and to suggest ways to meet the costumer needs by integrating the study results and developing high service quality. To sum up the results of this study, Korean traditional restaurant visitors evaluated three dimensions of service quality overall favorably. Interestingly, background music received a lower level of satisfaction. This implies that the Korean traditional restaurant managers do not do a fine performance in managing music as an ambient element to evoke the atmosphere of the restaurant. Customers showed a lower satisfaction with menu price among the factors measuring product quality. As a result of this study, several suggestions have been made as follows: First, it is necessary for the Korean traditional restaurants to provide systematic employee training to instigate a service culture of customer focus. Secondly, it is important to develop traditional foods using ingredients produced in the region based on a literature review of food in Gyeongju, Silla. Thirdly, it is an urgent task to develop regional menus to revitalize the restaurant business. Fourthly, it is important to provide safety food through systematic sanitary administration. Lastly, it is necessary to limit the number of menu items and attempt specialization of them. Such an attempt with specialized menu items will help their food taste and quality improve and thereby reduce inventory burdens. However, this study has a few limitations. Since this study conducted a survey of the restaurants which provides only Korean traditional food in Gyeongju, not all the restaurants in it, there is a limitation in measuring customer satisfaction with service quality. Therefore, the study results cannot be generalized to all the restaurants in Gyeongju and the nation. Finally, this study suggests that studies on the relationships between customer satisfaction and menu price and customer value system or further customer satisfaction studies with Korean traditional restaurants should be continued.

• The KIPS Transactions:PartA
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• v.16A no.5
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• pp.395-402
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• 2009

Since 2005, Cyber home learning systems(CHLS) have been run with the purpose of clearing up the regional disparity and reducing the private education cost. At this point, it is necessary to have the analysis on the satisfaction and effectiveness awareness of the CHLS. The goal of this paper is to suggest an evaluation model for satisfaction and pedagogical effectiveness of CHLS and to support the management of satisfaction and effectiveness awareness of the CHLS for the low-income bracket children. Our major contributions can be summarized as follows: First, we present an evaluation model of satisfaction and effectiveness awareness of the CHLS for the low-income bracket children. Second, we survey the satisfaction, effectiveness awareness and improvement facts from the students who divided according to their sex, residence area and classes and compare with suggesting evaluation models. This paper is to find the measurement of the satisfaction and effectiveness awareness of the CHLS for the low-income bracket children. Furthermore, we can use this model as a material to balance the education opportunity, which is the purpose of CHLS, and abolish the education differentials.

• Journal of the Economic Geographical Society of Korea
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• v.24 no.4
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• pp.425-445
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• 2021

The purpose of this study is to present policy implications for future urban regeneration projects by deriving factors that affect residents' life satisfaction by region. To this end, a survey was conducted and multiple regression analysis was conducted using the Changsin/Sungin-dong, Haebangchon, and Garibong-dong regions where the general type of neighborhood regeneration project of Seoul was conducted. As a result of the analysis, it was found that life satisfaction increased when autonomy among the local governance factors in Changsin/Sungin-dong and autonomy and network in Garibong-dong increased. When examining the factors of regional regeneration capacity for each region, in terms of local identity, landscape characteristics in all three regions had a significant effect on the life satisfaction of residents. In the case of local communities, it was found that the satisfaction with life of residents increased when individual competence in Changsin/Sungin-dong and participation capacity and relationship competence in Garibong-dong increased. In terms of local assets, natural and social assets in all three regions had a significant effect on the life satisfaction of residents. Therefore, it is judged that the relationship between the influence of residents' life satisfaction in the general type of neighborhood regeneration project for neighborhood regeneration will be a meaningful data in promoting the urban regeneration project.

• Journal of Korean Library and Information Science Society
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• v.53 no.3
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• pp.405-429
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• 2022

This study investigated the differences in emotional labor, job satisfaction, and organizational commitment by job type, and the effect of emotional labor on job satisfaction and organizational commitment for public library employees. Using SPSS 27.0, the survey contents were performed frequency analysis, factor analysis, validity analysis, reliability analysis, correlation analysis, and multiple regression analysis. As a result of the study, it was found that the librarianship experienced more emotional labor than non-librarians, and the frequency of emotional labor increased depending on whether or not the civil service was included, and had a negative effect on overall job satisfaction and job condition satisfaction. However, in the case of psychological response to job satisfaction, library data work was found to be high. In terms of user service, emotional labor that occurs in librarians' work has two sides, which can have both positive and negative effects on the librarian's job satisfaction and organizational commitment. Therefore, practical measures to reduce the frequency and emotional dissonance of emotional labor and increase the diversity of emotional labor should be included in the user response manual and future mental health promotion program development.

• Knowledge Management Research
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• v.25 no.1
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• pp.67-88
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• 2024

Smart tourism aims to maximize the utilization of local tourism resources, effectively manages cities and contributes to improving communication and quality of life between tourists and residents. Therefore, smart tourism emphasizes synergistic collaboration, considering both residents and tourists. This study explores smart tourism interaction and roles in enhancing regional competitiveness. By conducting thorough examination, focusing on integrating the four key elements of smart tourism city (smart experience, smart convenience, smart accessibility, and smart platform) with local residents, local businesses, regional resources, and ecosystem to foster positive synergies, Incheon smart tourism city project was employed as a single case study design. Research results indicate that the collaborative model of a smart tourism city positively impacts service satisfaction and strengthens regional tourism competitiveness. Building upon these results, this study aims to contribute to the development of smart tourism cities by proposing directions for future development and emphasizing the enhancement of regional competitiveness through the integration of smart technology and local tourism.

• Journal of Korean Society of Rural Planning
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• v.19 no.2
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• pp.51-61
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• 2013

The purpose of this study is to conduct an analysis of rural village's community status and consciousness through a questionnaire survey of community leaders and members. Nine types of rural village communities were selected in Korea through a pre-survey of amenity resources data from the Rural Development Administration. Survey items that could determine characteristics of rural village communities were derived from a literature survey of rural village community systems. A questionnaire survey was conducted for 12 Eup-Myeon in Yesan Gun and responses were gathered from 66 community leaders and 1,222 community members. The results derived from the data collected from the community leaders show that 50% percent of rural village communities have been operating for over 25 years, and that community works such as group purchases are carried out based on emotional sympathies between residents. The results derived from the data collected from community members show that on average, community activities are carried out at places that are between 30 and 60 minutes away. Most members are satisfied with regard to the status of their rural village community. A correlation analysis showed that the rural village community satisfaction depended on travel time, community fee, and activity time.