• Journal of the Korean Society for Library and Information Science
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• v.29
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• pp.305-343
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• 1995

The purposes of this study are to confirm the applicability of the unobtrusive evaluation to Korean libraries, to develop survey forms, check lists and evaluation criteria appropriate for Korean libraries, to analyze the relationship between the test variables and the performance level, to find out the causes of poor service if any, and to propose measures for improving the quality of reference services. The main results of the analyses are as follows : $\cdot$ The accuracy of answers was correlated to appropriateness of search process, way of providing answer, usage of language, approachability and use of second materials in the order named. That is, there was a strong correlation between accuracy and the variables related to librarian's behavior. $\cdot$ There was no statistically significant relationship between accuracy and the environmental aspects of reference department such as number of professional librarians, self-evaluation of reference collection, etc. $\cdot$ The main reasons for failing to give accurate answers were found to be weaknesses in understanding questions. developing search strategy logically and relating the querries to available information sources.

• Journal of Sensor Science and Technology
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• v.25 no.4
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• pp.297-301
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• 2016

ISO/IEC JTC1/SC29WG11 MPEG has been standardizing UD(user description) to give a user personalized recommendation services. Besides, CD(context description), service description(SD), and recommendation description(RD) are recently being standardized by UD Adhoc Group in MPEG with an advanced UD to cope with needs of current and upcoming services such as augmented reality and social network. The descriptions was reflected to MPEG-UD WD(Working Draft) at MPEG $107^{th}$ meeting and the document was finally approved as international standard by national bodies with standard number(ISO/IEC IS 21000-22 UD) at $114^{th}$ MPEG meeting. In addition, reference software WD to validate conformance of UD standard was approved at $113^{th}$ MPEG meeting. In this paper, we developed a demo program for visual communication according to guideline defined in reference software WD to validate the reference software as well as UD standard.

• Journal of Korean Library and Information Science Society
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• v.36 no.2
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• pp.263-281
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• 2005

This study was to elucidate the theoretical backgrounds and realities of consumer health information services from a review of the literature, to manifest the actual conditions of consumer health information services by domestic hospital libraries and public libraries, and then to activate library services at least to meet the needs of the services by enhancing their role for consumer demand for health information. This paper propose to activate consumer health information services, as follows : First, librarians both in hospital and in public libraries cognize that consumer health information services really are needed. Furthermore, they expect that when consumer health information services are implemented, the function of the library would be expanded even to the realm of preventive health medical care for consumers and as well as to the patients' right to know. Second, it is recommended that hospital libraries should actively perform their consumer health information services, along with the active collection of health information and materials and develop related bibliographies for hospital libraries to provide patients and their families with medical information. Public libraries also are required to actively collect, maintain and manage health information and to equip themselves with special books in their reference rooms. Third, it is recommended to launch such a cooperation network with a subsystem of MEDLIS as CHIN or CHIPS in the United States of America, to construct an integrated database of consumer health information and materials, an interlibrary system, a reference room service system as well as a cooperation network among hospital and public libraries.

• Journal of Korean Library and Information Science Society
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• v.34 no.1
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• pp.379-397
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• 2003

The purpose of this study is to suggest to the reference librarians In the university that how they should perform their roles under the internet environment. For this purpose, first, the environmental factors that the roles of the reference librarians should be changed are examined. Second, such two aspects of the future university library as virtual library and learning resource center are Presupposed. The seven role models for reference librarians based on these are as follows. 1) Contents Analyst, 2) Contents Manager, 3) Learning Resource Supplier, 4) Information Mediators, 5) Virtual Lecture Manager, 6) Instructor for Information Literacy, 7) Reference Resource Developer.

• Journal of Korean Library and Information Science Society
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• v.40 no.1
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• pp.133-155
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• 2009

To deal with a new environment of information technologies in the 21 Century, many libraries around the world have made great efforts to develop online knowledge-information services. In Korea, the National Library initiated an online knowledge-information services, in 2008. Through case studies and practical tests of online knowledge-information services, this article discusses plans for developing . The article explores definitions and types of online knowledge-information services, and analyzes online knowledge-information services in Denmark, Sweden, Finland, and Korea. Futhermore, practical reviews on the four services are conducted through 'question-answer' tests. As a result, the article discusses present and future tasks for improving .

• Journal of Korean Library and Information Science Society
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• v.50 no.2
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• pp.215-235
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• 2019

Popularly known to be originated in museums and art galleries, curation is widely applied in many other fields ranging from curation commerce to curated databases by today. Libraries also have started to provide different types of curation services such as data curation, digital curation, content curation, book curation, and social curation. However, the relationship between the curation service and the library service is not adequately studied and documented. The objective of this paper is to address that gap by analyzing the relationship between curation service and the library service. Particularly, this paper pays attention to study the relationship between curation service and library reference service. The research methods used by this study were an extensive literature review followed by some carefully selected real-world examples of curation services in libraries and other fields. The authors have analyzed and documented the origin and the meaning of two concepts, the challenges faced by library reference service, and the applicability of curation as a modest form of library reference service in the $21^{st}$-century. Based on the study findings, this paper concludes that curation service is not a new concept for the library but a natural evolution of the library reference service in response to the changing information environment and user expectations in the digital age.

• Journal of Information Management
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• v.37 no.2
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• pp.137-156
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• 2006

To evaluate the performance of the question and answer services provided through the internet portals in Korea, question and answer transcript of four major services were sampled systematically. Using the digital reference evaluation framework, number and types of questions, response rate, timeliness, accuracy for information questions and user satisfaction were measured and analyzed. The level of the service performance is identified and compared. The conclusion includes suggestions for service improvement.

• Journal of the Korean Society for information Management
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• v.38 no.3
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• pp.41-71
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• 2021

The National Assembly record is considered one of the most valuable public records because it has great value as a historical evidence of democracy. Therefore, it is not only used as a reference or evidence for work, but also used for academic purposes. Academic information users can improve their intellectual skills in our society, lead to indirect innovation, and provide customized services to them, which can increase the continuous viewing and utilization rate of records management institutions. Therefore, the purpose of this study was to propose a plan to activate the academic information service of the National Assembly Records Preservation Center, which is in charge of the National Assembly records. To this end, interviews were conducted with practitioners in charge of literature research, case studies, and services at the National Assembly Archives and users of academic information. It proposed improving awareness of the National Assembly Archives, strengthening online services, and customized user services.

• International Journal of Knowledge Content Development & Technology
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• v.3 no.1
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• pp.31-63
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• 2013

The goal of this study is to improve the competitiveness of professional librarians in society. To this end, we analyzed domestic and international LIS curriculum, determined demand from field librarians through a survey, carried out job analysis by library types, and developed an operating model for LIS curriculum by synthesizing all of these results. Finally, we suggested a course of study for civil service librarians based on this model. As a result, the six required courses for civil service librarians are: Introduction to Library and Information Science, Information Organization, Information Services (Reference and Information Services), Library Management, Information Retrieval, and Field Work. The four core courses for the civil service concentration are: Collection Development, Information Sources by Subjects, Public Library Management, and Digital Libraries. Suggested electives best suited to this career path include Using Web Resources, Information Literacy, Information Services in Culturally Diverse Communities, Library Marketing, Libraries and Cultural Programs, Reading Guidance, Library History, Small Library Management, Studies in Library Buildings, Library Cooperation, Managing Digital Collections, and Information and Communication in a Digital Age.

• Journal of Korean Society of Archives and Records Management
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• v.22 no.3
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• pp.103-124
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• 2022

This study aims to suggest the use-based policies for archival reference service by investigating the actual archival uses and services of the National Archives of Korea (NAK). Considering that there is little information on the overall archival reference service by NAK, an exploratory research method is adopted to understand the current status and issues of the service. In this study, the use of archival records in NAK is investigated from statistical data, and service cases by record type are collected through interviews with archival service professionals of NAK. Then, the success and risk factors of the archival reference service are analyzed in three categories of human resources (reference archivists' competency), tools (finding aids), and records (appropriateness and sufficiency). Based on these analyses, archival reference service policy directions are proposed to strengthen the two different archival roles as "arsenal of rights protection" and "academic information provider."